Very pleased
We are very happy with the finished job. Great attention to detail and very clean. Tidied up every night and nothing was too much trouble. The quality of products and the finish is excellent. Special mention must go to Will, who was meticulous on his work.
Andrew, Hertfordshire
Posted on 31/07/2018
, work completed 31/07/2018
Recommended
Two separate bathroom projects
We used Jago and his team to gut our existing en suite and update, and were so impressed we got them back six months later to do the same on our family bathroom. At every stage of the process they are professional and transparent – communication is always excellent. They will advise on design and products if desired, and are prepared to go the extra mile to achieve the perfect finish where others might cut corners. They were also very conscientious in trying to minimise the disruption for us, which was much appreciated. Above all else they are trustworthy – they turn up when they say they will, are honest about potential problems and don't make unrealistic promises about the cost or duration of the job. And the quality of the work is excellent. I have no hesitation in recommending.
Graham
Posted on 06/10/2018
, work completed 06/10/2018
Recommended
Professional job
Jago and Will installed a shower room on the top floor of my house. They managed to keep the dust and upheaval to a minimum whilst providing us with a beautifully fitted shower room. Nothing was too much trouble, they provided an excellent service and good value for money.I would recommend them to anyone looking for top quality, trustworthy bathroom installers.
Customer in Hertfordshire
Posted on 12/08/2020
, work completed 20/07/2004
Recommended
New Cloakroom and Bathroom
Initially Jago and his team gutted our very old downstairs cloakroom and fitted a beautiful new room and even managed to hide a lot of old pipework. We were so impressed with the work that we asked Jago to transform our family bathroom. This involved knocking our separate toilet room into the main bathroom. Again, Jago and his team did a fantastic job. Jago advised on the design and selection of products. Jago communicates well as the project progresses and nothing is too much trouble. His team are hardworking, polite and always tidy up at the end of the day leaving everything clean and tidy. Jago is a perfectionist! Mike & Sally
Customer in Hertfordshire
Posted on 06/10/2022
, work completed 30/09/2022
Recommended
Courteous, considerate, confident and a skilled craftsman.
We felt truly fortunate to have The Shower Room recommended to us, and even more so when Jago himself agreed to take on the modernisation of our small but important downstairs cloakroom. We couldn’t be happier with the transformation. From the start, Jago was courteous, considerate, and highly professional. He visited us beforehand, listened carefully to what we wanted, and guided us through the best choices of décor and fittings within our budget. Throughout the project, he worked with real dedication — always tidy, always respectful, and absolutely focused on quality. The end result is far beyond what we imagined: a stylish, welcoming space that we now love. Jago’s craftsmanship and professionalism exceeded all expectations, and we would recommend him without hesitation.
Customer in Hertfordshire
Posted on 12/09/2025
, work completed 06/09/2025
Recommended
Great professionals
We used Jago and his team for two showers repairs. Great work for both. Very professional team, very tidy, quiet and extremely reliable. 100% recommended.
aeloks
Posted on 30/05/2017
, work completed 30/05/2017
Recommended
Excellent job
The shower room produced an imaginative and practical solution to our needs. We are delighted with the result.
Which? Trusted Traders Consumer
Posted on 02/05/2017
, work completed 02/05/2017
Recommended
Excellent customer service.
Jago came to give us a quote to refurbish our downstairs cloakroom. He gave us some good ideas of how to make the most of the space. We received a very detailed quote which was the price we paid. Everything went to plan, his workers were very polite and tidy. Excellent attention to detail at a very fair price. Definitely recommend.
John, Hertfordshire
Posted on 03/03/2017
, work completed 03/03/2017
Recommended
A first class job changing bathroom to shower room
Jago and his team completely altered our bathroom to suit my disabled husband. His ideas were excellent and the team were a pleasure to have in our home. They stripped the room back to brick walls changing all the pipeing and we found the sink unit and radiator weren't suitable where they were going to be. Without hesitation they then spent a complete day to get it changed to a new position saying it had to be right for us. We are delighted with our new room, the workmanship is first class and they were such clean workers. I have complete faith in recommending them to anyone.
Veronica
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
My review
Efficient, professional and respectful workforce. High quality and standard of work.
Arthur, Hertfordshire
Posted on 30/07/2018
, work completed 30/07/2018
Recommended
Highly Recommend
Shower ripped out and replaced within my bathroom. New hidden cistern for toilet installed. I found Jago and his team a pleasure to have working in my house. They were punctual, polite, tidy and delivered a high standard of workmanship. I had a query a week after the work was completed but Jago was round within a few hours and had it sorted in a few minutes. Charlotte paid a lot of attention to detail with her ideas for the tiles, shower, shower door etc so the new shower design compliments my bathroom and doesn't stick out as a new addition.
MHarley
Posted on 30/10/2018
, work completed 30/10/2018
Recommended
New family shower room
This time we had our family shower room remodelled. Jago and his team are very professional tidy polite and methodical. They are a pleasure to have in the house and the standard of their work is extremely high.
Which? Trusted Traders Consumer
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
A pleasure to deal with
Jago, William and Simon did an excellent job of refurbishing our shower room, including fitting a new shower screen, tray and backing tiles, new floor tiles and repainting throughout. The initial estimate was clearly set out and in fact the job was completed within budget. They were always considerate and helpful, and the work was done to a high standard, with minimum dirt and disruption. They also suggested and carried out some finishing touches we hadn't thought of. Payment was in stages and the final payment was not requested until we were absolutely satisfied with the finished job, which we were. I would highly recommend this company to anybody.
Customer in Greater London
Posted on 01/02/2019
, work completed 25/01/2019
Recommended
Great job completed on time and to a very high standard
I would like to thank Charlotte, Jago and the rest of the team for carrying out such a great job on refitting my Dads bathroom, it really has been transformed. Everyone was polite and friendly and the refit was completed on time and to a very high standard. The bathroom not only looks lovely but with helpful advice from Charlotte and Jago my Dad who is 90 this year now has a range of safety features installed that will enable him to live independently for as long as possible. The cost although not cheap was reasonable for such a professional job. I highly rate the Shower Room and would not hesitate in recommending them to others.
Customer in Hertfordshire
Posted on 01/01/2020
, work completed 13/12/2019
Recommended
New bathroom
Jago and he team did an outstanding job of stripping out or old and dysfunctional bathroom and installing a beautiful new one. Jago and Charlotte provided lots of help in choosing the right products, including tiles that met my niche requirements but made things more complicated for them. They couldn’t have been more helpful and took the stress out of choosing the right things. When the old bathroom was removed we discovered the walls and floor were in a terrible state and Jago and team meticulously rectified the structure before commencing installing the new bathroom. They worked really hard while they were here, sticking to the timeframe, and handled problems like the wrong toilet being sent, so we didn’t have to get involved. The end product is really beautiful! They did such a good job. It looks amazing and is very practical as they considered this in helping us plan the design. When I had a couple of minor problems after the job was finished, Jago came back immediately to make sure everything was ok. I can’t recommend The Shower Room Ltd highly enough. They are professional, friendly and helpful. The standard of their work is excellent and they take most of the stress out of such a big project, which I think elevates them above any other contractors we have used before.
Gita in Greater London
Posted on 27/05/2021
, work completed 16/04/2021
Recommended
Family Bathroom Transformation
We had our very dated family bathroom replaced by Jago and his team after they had been recommended to us. Although we may have been sceptical about getting tradesmen in we needn’t have been concerned. We had already bought some of the fitments, which wasn’t a problem for them. Jago and and his wife Charlotte advised us on tile and flooring choice which was very helpful as we always have issues deciding and they were very interactive and accommodating throughout the job. The team were very punctual each day and we knew exactly what was happening and when. The team including Will and George worked very efficiently and meticulously and we were very impressed with the high standards they used. As others have said they just needed a regular supply of tea, coffee and biscuits. They always cleaned and tidied up at the end of each day. The job finished on time and 3 months later all is good with no issues. They transformed our bathroom to one that we enjoy using and are proud to own. We cannot recommended them enough, a very pleasant experience.
Customer in Hertfordshire
Posted on 22/01/2021
, work completed 27/10/2020
Recommended
My Shower room & Toilet
I chose the Shower Room to replace my bath and toilet. A job that was long overdue. The result was amazing, fantastic unbelievable. Jago and his team's work was superb. They are true professionals. They are reliable, hardworking and trustworthy and they leave everywhere clean and tidy. I would recommend them to anybody. When you want the best, you get the best. I am thrilled to bits with the workmanship and the items Charlotte suggested for me. . I have a Shower room and toilet that is safe and beautiful. THANK YOU ALL VERY MUCH FOR A JOB WELL DONE.
Customer in Hertfordshire
Posted on 21/10/2020
, work completed 20/10/2008
Recommended
Shower room fitted .. Really high quality work and service.
Jago, and his team created me a beautiful shower room. I absolutely love it! From beginning to end Jago helped and advised on everything and helped choose all the fittings. . He kept me well informed at all stages. A very skilled and professional service. They also tiled my hall floor as the previous floor has been badly fitted. They done a great job.
Customer in Hertfordshire
Posted on 11/05/2022
, work completed 06/05/2022
Recommended
Exquisite and functional shower room delivered with exceptional care, quality and diligence
Jago and team created a stunning wet room for us which brings us joy every time we step in there. At every stage, Jago was outstanding. He visited the property and provided detailed, itemised quotes upfront, which were revised several times through our discussions. His design choices and eye for detail meant we were generally very happy to go with his recommendations straight up. Day after day, Jago and Rayan worked incredibly hard, completely gutting and rebuilding the room, doing their best to keep necessary disruption to a minimum, including cleaning up. They were both very friendly while maintaining a clear focus on the work. Despite turning into a much more complex project than originally envisaged (due to the underlying structure), Jago met every challenge calmly and showed great resilience and problem-solving to help us overcome them while keeping costs manageable. We were so impressed by his diverse skillset – and care and consideration – that we asked if we could add some additional, unrelated jobs onto the project which he showed great flexibility in accommodating. It’s Jago’s integrity that shines most, always keeping us informed, being transparent about costs and options, and exceeding expectations! We can’t recommend Jago highly enough; we’re absolutely delighted with the outcome and so happy to have found and chosen him for this work. We really hope we can use him for future projects. Truly thank you from all of our family for the blessing you have been, Jago!
Customer in Hertfordshire
Posted on 15/01/2025
, work completed 20/12/2024
Recommended
An excellent professional. Bathroom experience
We felt at ease with Jay from the onset. He listened carefully to our requirements in converting our bathroom to a wet room along with renewing our separate WC with advice and help, we were able to choose the furniture and tiles. We worked with assistance from recommended supplies. There were some unexpected hurdles along the way given the floorboards were rotten underneath the old bath which needed replacing as well as reconstruction of the walls and ceiling. This was readily dealt with as was the entire job in a friendly and professional way. We were delighted with the outcome and have no hesitation in recommending Jay and his team.
Which? Trusted Traders Consumer
Posted on 03/10/2016
, work completed 03/10/2016
Recommended
En-suite bathroom, great job
I found Jago on Which? Trusted traders based on the positive customer feedback. I was not disappointed at all, Jago and his team were professional and helpful during the entire process from beginning to end, from sourcing products to making good of the walls and floor before tiling. Him and his team explained to me every step of the way, giving me the assurance that I needed. I was not disappointed with the finished product, a beautiful ensuite bathroom which I enjoy using every day! I have no hesitation in recommending Jago and his team and would definitely ask his team back when I come to do my second bathroom.
Ellen, London
Posted on 02/10/2017
, work completed 02/10/2017
Recommended
Very professional service.
We used The Shower Room for a complete bathroom renovation, which involved stripping the existing bathroom back to the bare brick. It is a particularly small room and we were quite specific about the look we wanted to achieve, but Jago and Charlotte were extremely helpful in advising how to make the best of the space and contributed lots of ideas regarding design and finish. The team were all extremely professional and the after-care service was top-notch. We are delighted with our new bathroom and we wouldn?t hesitate to recommend The Shower Room.
Which? Trusted Traders Consumer
Posted on 20/06/2017
, work completed 20/06/2017
Recommended
Delighted
Extremely pleased with my en suite. Have an old cottage but now have a superb toilet and matching basin and bidet.
Very Happy Customer
Posted on 01/04/2016
, work completed 01/04/2016
Recommended
Highly recommend
My very dated ensuite bathroom was transformed into a beautiful shower room. Jago Is a very professional, craftsman who listens and consults when required and respects the homeowners space. His expertise and experience is apparent and valued.
Susan S
Posted on 04/06/2018
, work completed 04/06/2018
Recommended
Extremely Happy Customer!
The new bathroom was actually for my Mum who due to ill health and age was struggling to get in and out of the bath. So she had the bath removed and a walk in shower fitted and a total re-decoration of the bathroom as it was very old and in desperate need of modernisation! The Shower Room were extemely professional from the start and really listened to what my Mum needed. They were so helpful and nothing was too much trouble, I would recommend them to anyone who requires a proper, professional job done by genuine, caring people.
Bridget Light
Posted on 15/07/2018
, work completed 15/07/2018
Recommended