Endorsed by Which?

The Shower Room

5.0

84 Reviews

Opening Hours
Today -
  • Monday 10:00–16:00
  • Tuesday 10:00–16:00
  • Wednesday 10:00–16:00
  • Thursday 10:00–16:00
  • Friday 10:00–16:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

The Shower Room Ltd is a friendly, family run company from the specialising in easy access bathing, shower rooms, wetrooms and bathrooms. Jago has over over 10 years experience in designing, supplying and installing bathing facilities and has been Hertfordshire Trading Standards Approved for nearly 10 years.

Here at The Shower Room we aim to help you every step of the way. So, whether you require a new en-suite, a shower facility carved out of an unused space, a future proof easy access wetroom or a traditional or designer luxury bathroom we (my team and I) have the experience to deliver with the highest of standards.

All images are taken from projects that have been designed and installed by me and the team.

For friendly advice, further information or to arrange a consultation please call on 01707 861444 or visit our website

What we do

  • Bathroom fitters

    • Accessible bathrooms and showers
    • Bathroom refurbishment
    • Wet rooms
    • Bathroom design services
    • Bathroom suppliers
  • Tile fitters and showrooms

    • Bathroom tiling
    • Kitchen tiling
    • Floor tiling
  • Disability and mobility

  • More Services

    • tilers
    • easy access bathrooms

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
84 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent work
Customer Service
Quality
Value
Complete bathroom refurbishment and replacement - Excellent quality of work; very good understanding of our needs and good project management. Excellent quality of work; very good understanding of our needs and good project management
Which? Trusted Traders Consumer Posted on 15/08/2016 , work completed 15/08/2016
Excellent job
Customer Service
Quality
Value
The business owner, Jago Pattenden and his team were all delightful & careful workers. As well as doing a splendid job, they did their very best not to cause dusty disruption on a big job.
Michael, Hertfordshire Posted on 01/09/2017 , work completed 01/09/2017
Conscientious, quality workmanship
Customer Service
Quality
Value
Jago and team completely refitted our bathroom with built-in storage cupboards and new bath, shower, sink bidet and toilet. The work involved completely removing the old bathroom and then waterproofing walls, plumbing, some electrical work and fitting and customising units.... Jago helped to source many of the items and personally managed the project. There was very good communication throughout and I must say Sean and Will were tremendously courteous builders and took great efforts to keep everything clean before leaving. Jago and his team were very conscientious and were keen to make sure we were happy with every step, nothing was too much trouble for them. We love our new bathroom and highly recommend them for the complete service that they can provide.
Which? Trusted Traders Consumer Posted on 14/07/2017 , work completed 14/07/2017
Excellent
Customer Service
Quality
Value
Very diligent & cared about doing a good job. Helpful in getting us to a design decision i.e. had advice on options and steered us in the right direction. Highly recommended.
Lisa, London Posted on 17/02/2017 , work completed 17/02/2017
Excellent Shower Design and Install Company
Customer Service
Quality
Value
We received excellent design advice and the work was carried out to a very high level on a timely manner. I have no hesitation recommending The Shower Room team
PJM, Middlesex Posted on 15/07/2016 , work completed 15/07/2016
Excellent - a job well done
Customer Service
Quality
Value
Bathroom refurbishment, an efficient and caring service with good quality workmanship and attention to detail. Fitters were polite and considerate, arrived promptly and worked consistently and conscientiously, I would recommend them.
Valerie, Hertfordshire Posted on 01/06/2017 , work completed 01/06/2017
Highly recommended
Customer Service
Quality
Value
Our experiences with The Shower Room have been really excellent. The quality of the work and the communication between us and them have been first class. They have been involved in two projects in the last six months and we're more than happy with the outcome of both. Apart from anything else, they've always been good company while here. We recommend them highly.
Which? Trusted Traders Consumer Posted on 10/03/2018 , work completed 10/03/2018
The trader replied (on 02/06/2018)
So glad that you are happy with our service and enjoyed our company. We are nice people who like to work for nice people and we aim to look after you every step of the way. Enjoy your new shower rooms and best wishes Jago
Excellent work
Customer Service
Quality
Value
Jago & Will take a pride in their work and made an excellent job of our shower room, they were very clean, tidy and personable. The job was completed on time and to a very high standard at the agreed estimate. We are exceedingly pleased with the end result and could not have asked for a better job. We would not hesitate to recommend them to friends or family.
Customer in Hertfordshire Posted on 24/03/2020 , work completed 19/03/2020
Extended and fitted new bathroom
Customer Service
Quality
Value
We are absolutely delighted with our new bathroom. Jago and his team removed our old bathroom and extended the room to give us more space. They advised us on the best layout and the kind of fixtures and fittings we would need which we then supplied. Jago and Charlotte were very patient with us while we decided about how we wanted the room to look and feel and they gave us some great advice when we needed it. The quote we got was very thorough and we found it easy to understand. Throughout the whole project we were really impressed with their workmanship and attention to detail. The new bathroom has been fitted to a very high standard, particularly the tiling which is well thought out and fitted, Jago ensured that there's continuity and consistency in the tiling layout which makes it look very professional. Jago and his team were very professional throughout, most days we left them to it while we were at work and every day when we came back the house was left clean and tidy. The whole project was completed on time and for the price agreed in the quote. We're very happy overall and we would recommend Jago and his team to anyone.
Customer in Hertfordshire Posted on 01/03/2020 , work completed 13/02/2020
Satisfied Customer
Customer Service
Quality
Value
New shower and tiles fitted by a friendly, reliable team who daily arrived and started work at the time promised. A minor problem which arose following completion was attended to and corrected within 2 hours of making it known. We are thoroughly satisfied with the end product.
Martin Posted on 17/09/2018 , work completed 17/09/2018
Bathroom Conversion Project
Customer Service
Quality
Value
Jago and his team took on a remodeling project to convert a large bathroom, along with an airing cupboard and passageway area, into a bedroom with an ensuite. Jago`s quotation was detailed and very clear. We were also ably supported by Jago`s suppliers who helped us to make the right decisions for fittings and tiles. Once the work begun they were professional and friendly, always arriving on time, each and every day, from start to completion and always putting in a full days work. They always vacuumed and left the work area very clean and tidy. The Shower Room have a wide skillset which enabled them to find excellent solutions to unexpected issues that arose during the project. Jago also suggested various imaginative ideas that enhanced the aesthetics and functionality of the space. They were meticulous in their approach and it was clear that they strive for excellence. We are delighted with the finished work which has enhanced our property. We would whole heartedly recommend them and will use them again.
Gary and Cheryl Posted on 30/11/2018 , work completed 30/11/2018
The trader replied (on 12/03/2019)
Dear Gary & Cheryl, Thank you for your feedback. It takes a lot of hard work to hit the standards that we consistently meet. It was a pleasure working for you and I do hope that we meet again soon when you're ready for the bathroom project. Always there for you if needed. Best wishes Jago
Fully satisfied
Customer Service
Quality
Value
We had our bath removed and a shower area installed. Jago was excellent in his work ethic his timing his professionalism his knowledge and of course his skill.I trusted his advice and our ensuite now looks beautiful.
Which? Trusted Traders Consumer Posted on 01/08/2018 , work completed 01/08/2018
Brookmans Park refurbishment/redevelopment
Customer Service
Quality
Value
The Shower Room Limited (Jago & Charlotte) completed 4 bathrooms and a cloakroom at my comprehensive refurbishment/redevelopment in Brookmans Park, Hertfordshire. Jago & Charlotte's enthusiasm and passion is self evident from the moment you meet them, through the interactive design phase, and on into the actual installation. The site was also kept impeccably tidy at all times which is essential when you have multiple trades at any one time. Their advice, attention to detail and understanding of the brief led to an exceptional bathroom scheme, exquisitely finished, and completed on time and within budget. I would have absolutely no hesitation in recommending the Shower Room Limited.
Customer in Hertfordshire Posted on 02/02/2020 , work completed 01/12/2019
2 Bathrooms Transformed
Customer Service
Quality
Value
Jago and Will were here over a 6 week period transforming a tired family bathroom, and an outdated downstairs shower room, into two luxury hotel style bathrooms. My wife an I cant quite believe these new rooms are in our house. They are a pleasure to use. They certainly have the WOW factor. There is a lot of prep work in sourcing the right products and making sure everything will fit, but Jago will always guide you and is happy to come round and discuss multiple times until you are happy. The recommended suppliers will get quality products at the best price for you. I am slightly OCD and it helps that Jago is too, as all the little attention to detail items are covered, and its these little things that most other bathroom installers miss, or cant be bothered with. Jago is meticulous and strives for excellence. The installation process is quality through and through, you pay for what you get, and you can be rest assured that everything used, from the nuts and bolts, to the panels and fillers, are of the best quality. Jago's right hand man Will deserves a special mention. This chap is just brilliant at everything he does and is a credit to the team. He also drinks a hell of a lot of tea, so make sure you have enough teabags! I scrutinised every millimetre of work done in the 2 bathrooms and I have to say the final results are outstanding. All backed up with a 2 year guarantee. Have already recommended Jago, and will definitely use The Shower Room team again.
Customer in Hertfordshire Posted on 08/10/2020 , work completed 22/09/2020
The trader replied (on 21/03/2021)
Golly, not sure what to say other than that I'm moved and thanks so much. I must agree with you and me having a slight OCD trait. I think it made it easier for 'The Shower Room Team' to live up to your expectations. It was a little tough at times, but now strongly believe that if I can win you over with our service and delivery, then I can pretty much win over anyone. Great to meet and work for you and your family. Call me if you need anything. 2 year guarantee doesn't mean it stops there. Best wishes Jago
Bathroom Refurbishment
Customer Service
Quality
Value
Jago and his team were personally recommended to me by a friend after they renovated her bathroom and kitchen and I am so incredibly grateful as they have done such an amazing job. I had a few quotes from different tradesmen but Jago’s professionalism really stood out - he was knowledgeable, super helpful and above all, he came very highly recommended! Jago helped, advised and guided me through my design layout which was certainly a challenge due to the awkward dimensions, sloping ceilings and the fact that I can be extremely fussy but….he made it work and I really couldn’t be any more pleased with the end result! Jago and his team were extremely professional, very trustworthy and above all, they pay meticulous attention to detail in everything that they do which really shows in their workmanship and this is what stood out to me more than anything! Their after-sales care is also 2nd to none…they really have restored my faith in tradesmen and I would not hesitate and would very highly recommend them to anyone!
Customer in Hertfordshire Posted on 05/08/2021 , work completed 03/05/2021
pleasant and professional
Customer Service
Quality
Value
Having our ensuite and downstairs cloakroom renovated was hassle-free thanks to Jago, Will and Charlotte. Charlotte will guide you through the myriad of choices available and will make suggestions after having ascertained your colour/style preferences. Jago is excellent on the design aspect and ensures that your room is as aesthetically pleasing as possible. And Will just makes it all happen - really great workmanship. I have 2 really lovely rooms.
Kate in Hertfordshire Posted on 22/09/2021 , work completed 16/07/2021
Superb job very pleased
Customer Service
Quality
Value
Jago and his team did a lovely job of completely replacing our walk-in en-suite shower. We are delighted with the finished product which is better than it was when new. Advice provided and approach to working in our home was first class. Highly recommended.
Customer in Hertfordshire Posted on 28/09/2021 , work completed 14/09/2021
New bathroom refurbishment
Customer Service
Quality
Value
Delighted with the work carried out by Jago and the amazing support and advise by Charlotte. Bathroom completely refurbished with new shower, suite and fully tiled, all expertly carried out by Jago. Never any mess at the end of each day and project was finished on time. Results are amazing and we love our new bathroom. Would definitely recommend and we just wished we hadn’t waited so long to get the work done. Thanks so much Harry & Kathy
Customer in Hertfordshire Posted on 28/11/2021 , work completed 01/11/2021
The trader replied (on 16/05/2022)
Dear Harry & Kathy, thank you for taking the time to review our service. It was great to meet you guys and very enjoyable building your new shower room. Glad you love your new bathroom and I'm sure showering will be a lot easier. You both take care. best wishes Jago
Excellent work.
Customer Service
Quality
Value
Jago and team refurbished my old dated bathroom into a lovely modern shower room. I was also very grateful for Charlotte’s help in choosing accessories. The work was done to a very high standard and the finish is impeccable. They were all very hardworking, reliable, polite and everyday left everything clean and tidy. I would definitely recommend them.
Customer in Hertfordshire Posted on 21/02/2022 , work completed 28/11/2021
The trader replied (on 16/05/2022)
Thank you for taking the time to give us a review. It's very much appreciated and nice to get so much positive feedback. Remember, if there's anything else please don't hesitate to contact us. We're always here to help. best wishes Charlotte & Jago
Excellent
Customer Service
Quality
Value
Jago was very professional and a perfectionist his work on creating our bathroom was amazing. He was extremely helpful with his advice. He and his team were very polite and well mannered they were also very helpful with other jobs that we asked them to do the bathroom was finished on time. The agreed budget was adhered to I would recommend them to anyone wishing to have their bathroom refurbished. At the end of each day, they left things as tidy as they possibly could. We are both over the moon with our newly created bathroom.
Customer in Hertfordshire Posted on 02/09/2023 , work completed 15/11/2022
NEW DOWNSTAIRS CLOAKROOM INSTALLED
Customer Service
Quality
Value
From initial discussions and suggestions on design, through sourcing and purchasing of the required bathroom items and furniture, and throughout the installation process, Jago and his team maintained the highest standards of professionalism and craftmanship to deliver an end result that exceeded our expectations. All work was carried out cleanly and tidily with minimal disruption to our regular household routines, and the job was completed within the planned timeframe. All items supplied and installed were competitively priced and the overall cost of the installation represented good value for money. I would have no hesitation in recommending Jago and his team for any similar project
Customer in Hertfordshire Posted on 22/01/2024 , work completed 09/01/2023
The trader replied (on 08/02/2024)
Thank you for your review. It was a pleasure working for you and I'm glad our craftmanship is recognised. Look forward to working with you again in the next few weeks when we start your on-suite shower room. best wishes Jago
Great service and high standards
Customer Service
Quality
Value
Jago and his team came in to redo our bathroom and wet room. All the way through the process, from quoting to completion Jago couldn’t have been more helpful. The workmanship of the whole team was fantastic and the job was finished ontime, on budget and to a very high standard. I couldn’t recommend them enough.
Customer in Hertfordshire Posted on 28/01/2024 , work completed 28/11/2023
The trader replied (on 08/02/2024)
Pleasure to work with you on your project. Quite tricky and technical, but really enjoyed the challenge and the end result turn out great. Thank you for the kind words. Brest wishes Jago
My review
Customer Service
Quality
Value
Top class work: A wonderful bathroom installed. Polite, conscientious hard working staff. Brilliant
Anonymous Posted on 20/04/2016 , work completed 20/04/2016
Excellent Work
Customer Service
Quality
Value
We were recommended The Shower Room and from the start Jago and his team were a pleasure to work with. He listened to what we want to achieve and came up with innovative ideas on how to best utilise the available space. We were happy to accept his advice and now the job is finished are delighted that we did. The standard of work is excellent and the result exactly what we had hoped for. We have no hesitation in recommending Jago and his team and have already done so.
Peter M Posted on 05/09/2016 , work completed 05/09/2016
Excellent service
Customer Service
Quality
Value
We are delighted with our new bathroom and very impressed with the hard working team that installed it.
Marian, Hertfordshire Posted on 18/04/2017 , work completed 18/04/2017