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Third Eye Installation Systems Ltd

4.8

326 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

It is now more than 7 years since we moved to Whetstone office/showroom. We welcome customers to call in and meet our helpful and experienced staff to view our alarm and CCTV systems. As an NSI NACOSS Gold accredited, insurance approved company, Third Eye Installation Systems can install, repair, upgrade and maintain security systems for your home and business. We install wireless and hardwired, Grade 2 and Grade 3 systems and our maintenance and consumable costs are highly competitive. The alarm can be controlled by an App or you can be monitored 24/7, with or without Police response. We are highly experienced in Alarms, CCTV, access control, door entry and video/phone entry systems – no need to open your front door to strangers! We offer FREE survey of your property to give a tailor made written quotation. We have all relevant insurances in place and our Engineers are fully trained and security vetted. Give us call NOW - 0208 368 1080

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
    • Access control
    • Security activities
  • Handyman and home maintenance services

  • More Services

    • intruder alarms
    • home security
    • access control
    • cctv

Customer reviews

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4.8
326 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Third Eye Installation
Customer Service
Quality
Value
If you are having an alarm fitted you should definitely give Mark and Clare at Third Eye a call. They are incredibly friendly and knowledgeable and really do go out of their way to set up your security system. We had some cameras and security lights added around a year ago and the survey team was punctual, polite and really sensible about saying what we needed and what was overkill. Very clear quote with sensible pricing and a discount (which was nice!) They came back on time and fitted the systems without a hitch or mess.The engineers are also great. Highly recommended. As an aside - whenever I have had any problem with forgetting a code - they have come back to me immediately and without a fuss.
Customer in Greater London Posted on 19/08/2020 , work completed 14/08/2020
The trader replied (on 30/11/2020)
What a great review - thank you so much. Yes, we offer a free survey followed by a written quote - no hard sell, no "special price" if you have it installed immediately. Having an alarm / CCTV installed is a big purchase and customer need to consider all their options before committing. The office are very knowledgeable and, as you say, very helpful in answering any queries. We also have an Engineer on standby 24/7 to assist remotely wherever possible. Thank you again for this lovely review.
Professional and efficient annual service
Customer Service
Quality
Value
Annual service performed to professional standard and all aspects of the maintenance contract fully complied with.
Customer in Greater London Posted on 23/07/2020 , work completed 17/07/2020
The trader replied (on 30/11/2020)
Many thanks for your review. We are so glad to hear that our Engineer carried out the annual service to your complete satisfaction so that your alarm will continue to give you peace of mind for the next 12 months. Of course, should you have any issues or need Engineer assistance in the meantime, you can call the helpdesk during the day or our Engineer on standby 24/7. Thanks again.
Annual service carried out
Customer Service
Quality
Value
Perfectly happy with our annual service call. Batteries tested and replaced, system tested, all good. Very professional.
Customer in Greater London Posted on 01/07/2020 , work completed 24/06/2020
The trader replied (on 30/11/2020)
Glad to hear it! Our Engineers change all required batteries on a regular basis, following manufacturers recommendations, which means some are changed every year and others every 2 years. Our Engineers attend regular training sessions to keep up to date with the latest technological advances but also to give good customer service.
What we wanted
Customer Service
Quality
Value
We needed an intruder alarm to appropriate to our lifestyle and property. Nothing too complicated. Thanks TEIS!
Customer in Greater London Posted on 23/06/2020 , work completed 01/06/2020
The trader replied (on 02/07/2020)
We always offer a FREE site survey to meet our prospective customers on site to discuss their needs but also their budget; this is followed up with a written quote. We are so glad we met your requirements on this occasion and that our Engineers have explained everything well so that you are confident in using the system - day and night we hope!
Alarm and camera
Customer Service
Quality
Value
The entire team at Third Eye is Very professional, efficient and the price was also very competitive. I would certainly recommend using them.
Elisa in Greater London Posted on 23/03/2020 , work completed 05/03/2020
The trader replied (on 02/07/2020)
We will ensure that your lovely review regarding the entire team is shared with everyone. We are very proud of our team and we all strive to high a first class service. Many thanks.
Excellent service
Customer Service
Quality
Value
An upgrade of our existing alarm system was carried out quickly, efficiently and professionally. In particular the engineer/installer was very understanding and responsive to our individual needs.
Customer in Greater London Posted on 17/03/2020 , work completed 20/02/2020
The trader replied (on 02/07/2020)
Thank you for taking time to post your review, it is much appreciated. We allow our Engineer to have sufficient time to explain the system and give a full demonstration in it's use - glad to hear he was so helpful. Again, many thanks
Excellent service and reliable
Customer Service
Quality
Value
I have been a customer of Third Eye for approximately 15 years and I would never change to another service provider. They have been honest and reliable from the very beginning. Any time I have had an issue they have always been able to sort it out. Their service is excellent. Highly recommend them to anyone.
Customer in Greater London Posted on 27/01/2020 , work completed 24/01/2020
The trader replied (on 25/02/2020)
Customer satisfaction is so important to us and it looks like we have achieved it for this occasion. Thank you so much for taking the time to write such a fabulous review - it really is appreciated by the whole team.
Efficient installation of new HikVision CCTV
Customer Service
Quality
Value
I am an existing customer of Third Eye, as they installed a new alarm at my house a few years ago, which I am very happy with. I recently decided to ask them to install a HikVision four camera system to increase my home security. The quote was reasonable for a high quality product. The installation was carried out in one day by two friendly engineers. I am very happy with the installation and how the work was carried out by them. I have no hesitation in recommending Third Eye Installation Systems Ltd.
Customer in Greater London Posted on 23/12/2019 , work completed 19/12/2019
The trader replied (on 25/02/2020)
We have noticed that many customers, for whom we have installed an alarm, are now reverting to us to have CCTV installed - just an added layer of security for your home (and business), as well as door intercom systems - don't open your door to strangers! Thank you so much for your comments and we are very pleased to hear that you are happy with Third Eye - thank you!
Very satisfied customer
Customer Service
Quality
Value
I recently had the pleasure of using Third Eye Installation Systems Ltd and I could not fault their customer care and service. They were quick in coming to my property for a home visit and recommending the best possible alarm system to cater my needs and budget. Thereafter the process was very fast and smooth and they were happy to answer any questions in a quick and timely manner. The engineer which visited the property did very a thorough job on the day to ensure everything was set up correctly and I was happy. I would be more than happy to recommend Third Eye Insallation Systems going forward.
Customer in Greater London Posted on 26/11/2019 , work completed 25/11/2019
The trader replied (on 28/11/2019)
All members of the Third Eye team strive to give the best possible service - always! The office work closely with our Engineers to ensure smooth running of works throughout the day and to give after sales assistance. Thank you so much for your review which will be passed onto the team - all such bouquets are greatly appreciated!
Excellent information and explanation about the process
Customer Service
Quality
Value
We got several quotes and did our research but nobody, and I mean nobody, would explain any logistics involved for a block of flats. It was sell sell sell -book book book buy buy buy now with no explanation. Rob was extremely patient with explaining the system over the phone and answered umpteen questions, and that was before the site survey. He was patient again during the site survey and answered all our concerns (there's been a spate of crime in the area and we had specific questions). The contractor who fitted the camera, box and monitor was lovely and again, very patient with a difficult neighbour giving him a hard time. And security camera is great! Such peace of mind. It's a brilliant system and they are very keen to answer questions and help.
Customer in Greater London Posted on 14/11/2019 , work completed 07/11/2019
The trader replied (on 25/02/2020)
What a great and detailed review - thank you so much. Our Estimator is extremely experienced in quoting for alarms, CCTV, door intercoms etc and our Engineers are highly trained, security vetted and experienced. Our teams can explain all elements of the installation and answer customers' questions - glad that we have managed to do this on this occasion to your full satisfaction. Many thanks.