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Third Eye Installation Systems Ltd

4.8

330 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

It is now more than 7 years since we moved to Whetstone office/showroom. We welcome customers to call in and meet our helpful and experienced staff to view our alarm and CCTV systems. As an NSI NACOSS Gold accredited, insurance approved company, Third Eye Installation Systems can install, repair, upgrade and maintain security systems for your home and business. We install wireless and hardwired, Grade 2 and Grade 3 systems and our maintenance and consumable costs are highly competitive. The alarm can be controlled by an App or you can be monitored 24/7, with or without Police response. We are highly experienced in Alarms, CCTV, access control, door entry and video/phone entry systems – no need to open your front door to strangers! We offer FREE survey of your property to give a tailor made written quotation. We have all relevant insurances in place and our Engineers are fully trained and security vetted. Give us call NOW - 0208 368 1080

What we do

  • Security equipment suppliers and manufacturers

    • Burglar alarm systems
    • CCTV & video equipment
    • Intercom systems
  • Alarm and security equipment installers

    • Alarm installation
    • Door entry systems
    • CCTV installation
    • Access control
    • Security activities
  • Handyman and home maintenance services

  • More Services

    • intruder alarms
    • home security
    • access control
    • cctv

Customer reviews

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4.8
330 reviews
Customer Service
4.9
Quality
4.9
Value
4.7
Sort by
Very happy.
Customer Service
Quality
Value
We have been using this company for 3 years now. Very happy with the service provided. The staff are always friendly and efficient and problems are quickly resolved for us. Even when we had an issue with the system during the night the engineer was easy to contact and resolved the issue for us over the phone with a follow up visit arranged by the office the next day. Happy to recommend them.
Juliet in Greater London Posted on 19/03/2021 , work completed 02/03/2021
The trader replied (on 15/04/2021)
Thank you for your very kind words - sorry you had an issue but glad that our Engineer on call, 24/7, was able to assist and resolve things, thus avoiding a call out. Of course, Monday-Friday 8.30am-5pm our lovely office staff are always happy to assist and advise.
Quick response and Great work
Customer Service
Quality
Value
I ask for the quote and they responded really quick. The price is fair and their engineer is nice and helpful.
Customer in Greater London Posted on 08/01/2021 , work completed 07/01/2021
The trader replied (on 23/02/2021)
Thanks for your review. We believe we are very competitive and offer a full service with helpdesk back up and 24-7 Engineer assistance by our lovely Engineers. Thanks again.
CCTV Installation
Customer Service
Quality
Value
Third Eye installed a CCTV system for us in September 2020. From beginning to end the company was very professional and communication was excellent. At the beginning an engineer came round to do an initial survey. He was extremely thorough. We discussed the problems that we were having and he made useful suggestions. We received a quote the following day. The installation team were quick, efficient, and courteous at all times and were again careful to ensure that our needs were being met.
Customer in Hertfordshire Posted on 26/11/2020 , work completed 21/09/2020
The trader replied (on 30/11/2020)
Thank you for this fabulous review..."very professional and communication was excellent" What more could we ask of our team! As well as "...quick, efficient and courteous at all times..." We are so glad that the whole team at Third Eye has given you such a good service - as is always our aim for all our customers. Thanks again.
Annual service
Customer Service
Quality
Value
We've now been customers of Third Eye for 2 years and have always found them to be courteous and helpful, especially on the few occasions when we've needed assistance. The recent service was carried out punctually and efficiently and we would recommend them for your security needs.
Customer in Greater London Posted on 26/10/2020 , work completed 06/10/2020
The trader replied (on 30/11/2020)
Thank you for your review and your loyalty. We at Third Eye pride ourselves for going the extra mile for customers and feel a responsibility to ensure they have a security system which meets their needs and give them peace of mind. Thank you.
Third Eye Installation
Customer Service
Quality
Value
If you are having an alarm fitted you should definitely give Mark and Clare at Third Eye a call. They are incredibly friendly and knowledgeable and really do go out of their way to set up your security system. We had some cameras and security lights added around a year ago and the survey team was punctual, polite and really sensible about saying what we needed and what was overkill. Very clear quote with sensible pricing and a discount (which was nice!) They came back on time and fitted the systems without a hitch or mess.The engineers are also great. Highly recommended. As an aside - whenever I have had any problem with forgetting a code - they have come back to me immediately and without a fuss.
Customer in Greater London Posted on 19/08/2020 , work completed 14/08/2020
The trader replied (on 30/11/2020)
What a great review - thank you so much. Yes, we offer a free survey followed by a written quote - no hard sell, no "special price" if you have it installed immediately. Having an alarm / CCTV installed is a big purchase and customer need to consider all their options before committing. The office are very knowledgeable and, as you say, very helpful in answering any queries. We also have an Engineer on standby 24/7 to assist remotely wherever possible. Thank you again for this lovely review.
Professional and efficient annual service
Customer Service
Quality
Value
Annual service performed to professional standard and all aspects of the maintenance contract fully complied with.
Customer in Greater London Posted on 23/07/2020 , work completed 17/07/2020
The trader replied (on 30/11/2020)
Many thanks for your review. We are so glad to hear that our Engineer carried out the annual service to your complete satisfaction so that your alarm will continue to give you peace of mind for the next 12 months. Of course, should you have any issues or need Engineer assistance in the meantime, you can call the helpdesk during the day or our Engineer on standby 24/7. Thanks again.
Annual service carried out
Customer Service
Quality
Value
Perfectly happy with our annual service call. Batteries tested and replaced, system tested, all good. Very professional.
Customer in Greater London Posted on 01/07/2020 , work completed 24/06/2020
The trader replied (on 30/11/2020)
Glad to hear it! Our Engineers change all required batteries on a regular basis, following manufacturers recommendations, which means some are changed every year and others every 2 years. Our Engineers attend regular training sessions to keep up to date with the latest technological advances but also to give good customer service.
What we wanted
Customer Service
Quality
Value
We needed an intruder alarm to appropriate to our lifestyle and property. Nothing too complicated. Thanks TEIS!
Customer in Greater London Posted on 23/06/2020 , work completed 01/06/2020
The trader replied (on 02/07/2020)
We always offer a FREE site survey to meet our prospective customers on site to discuss their needs but also their budget; this is followed up with a written quote. We are so glad we met your requirements on this occasion and that our Engineers have explained everything well so that you are confident in using the system - day and night we hope!
Alarm and camera
Customer Service
Quality
Value
The entire team at Third Eye is Very professional, efficient and the price was also very competitive. I would certainly recommend using them.
Elisa in Greater London Posted on 23/03/2020 , work completed 05/03/2020
The trader replied (on 02/07/2020)
We will ensure that your lovely review regarding the entire team is shared with everyone. We are very proud of our team and we all strive to high a first class service. Many thanks.
Excellent service
Customer Service
Quality
Value
An upgrade of our existing alarm system was carried out quickly, efficiently and professionally. In particular the engineer/installer was very understanding and responsive to our individual needs.
Customer in Greater London Posted on 17/03/2020 , work completed 20/02/2020
The trader replied (on 02/07/2020)
Thank you for taking time to post your review, it is much appreciated. We allow our Engineer to have sufficient time to explain the system and give a full demonstration in it's use - glad to hear he was so helpful. Again, many thanks