We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

Endorsed by Which? Trusted Traders

Thomas Roofing

Profile thumb tr logo
4.5

8 Reviews

About

Thomas Roofing is a well established roofing company, with a strong reputation for offering excellent service, promptly and within budget, we never sub-contract the jobs we acquire.

A family business, established in 1989 we have a wealth of experience repairing all types of roof, flat, pitched, tiled, slate on every kind of building, domestic or commercial. Our skilled staff all work to our exacting standards so that you can be assured of the quality of our work.

If you require a Roof repair or indeed a complete Roof Installation, regardless of the size of the roofing project, we guarantee that we will always complete your roofing project to your complete satisfaction.

What we do

  • Roofers

    • Lead work
    • Flat roofing
    • Rubber roofing (EPDM)
    • Chimneys
    • Cladding
    • Emergency roofing service
    • Guttering, fascias and soffits
    • Roof and skylights
    • Conservatory roof conversions
    • Tiled conservatory roofs
  • More Services

    • specialist zinc work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.5
8 reviews
Customer Service
4.5
Quality
4.6
Value
4.5
Sort by
Great Company, very professional.
Customer Service
Quality
Value
Phoned Thomas Roofing and qsked for a quotation for a Velux Sun Pipe, Mike came to my home and did the survey, within less than a hour I had the quote, which I accepted. They phoned to arrange an installation date. On the due date they arrived on time and completed the works. Very clean and helpful team, installed in less than a day at the price quoted. would recommend 100%
Customer in Cheshire East Posted on 29/06/2022 , work completed 16/06/2022
Completely met our requirements
Customer Service
Quality
Value
Re-fixed flashing and cleared roof of moss. Fitted in flexibly with other work being done and finished speedily.
Customer in Greater London Posted on 27/05/2022 , work completed 23/12/2021
The trader replied (on 27/05/2022)
Thank you very much for your kind words and your review Really Appreciated. Yours Tony Thomas
Replaced flat roof
Customer Service
Quality
Value
Tony and his 2 roofers replaced my flat roof on the back extension of my Victorian house. The work proved to be more extensive than initially thought requiring scaffolding, but Tony communicated well and the job was well done. I have since called Tony to look at various problems and he has been very willing to come out. He is a genuine guy who likes to be helpful.
Customer in Greater London Posted on 27/05/2022 , work completed 17/03/2022
The trader replied (on 27/05/2022)
Thank you very much for your kind words and very kind review its really appreciated Many Thanks Tony Thomas Thomas Roofing Contractors
Does not appear very customer centred
I contacted this trader about a problem with my guttering. I left a message. He called me back within the hour, but did not know the nature of the job as he hadn’t listened to my message. His tone was very abrupt. However, he did say that he would inspect the guttering two days later and asked me to send a photo of the portion of the guttering that appeared to be the problem, which I duly did. I told him that I could not be at home but it was ok to visit. I hadn’t heard from him so the day after he had arranged his inspection I contacted him. He told me he wouldn’t do the job. He has a right not to take the job but once again he was abrupt to the point of rudeness. I think he could benefit from some training in customer relations.
Customer in Greater London Posted on 05/11/2021 (Reviewer did not use service)
The trader replied (on 26/05/2022)
I'm really sorry you feel I was abrupt with you I apologise for that I didn't realise you felt like that. I did pop round to take a look at your work and see it wasn't for us it happens sometimes we feel the work isn't for us I then tell the customer straight away. I hope you found a roofer to take care of your works again I apologise if you felt I was abrupt. Yours Tony Thomas Thomas Roofing Contractors
Sorted leaks on roof in no time.
Customer Service
Quality
Value
We had two leaks on a roof and our builder (we were doing work at the time) could not find what the issue was. Being a member of Which? Local (at the time), I called Thomas roofing since he rated well on the site. I also called in a local building company my neighbours knew in order for their roofer to come in and check it out and in order to get two quotes. The latter wanted to make us pay for a survey to find out what the issues were first. I don't have an issue with that as such but he made us wait three weeks between his visit to review the roof and his offer to carry out a full survey. Tony was the most responsive. He found the issues right away, came in on time the day he said he would and fixed the roof here and there. The scaffolding company damaged slightly one of our gutters when removing the scaffold. I called Tony again and he came back right away to fix it, no question asked, no added fee. I would call him again for any roofing issues for sure.
Marion Posted on 07/06/2018 , work completed 07/06/2018
The trader replied (on 26/05/2022)
Thank you very much Marion for your very positive review. Many Thanks Tony Thomas Thomas Roofing Contractors
Inexplicable vanishing
Customer Service
Quality
Value
April 2017 Mr Thomas came promptly to inspect a leak on my roof; changed two tiles, put mastic (or sealant) and recommended further work. I paid him promptly. However, he did not produce an estimate, did not return phone calls, was annoyed when I asked him to detail what he had done ("photos are enough; I shouldn't need to write an essay"). It is hard to comment on the quality; other roofers have not been complimentary about it - but I suppose that is standard, and I just don't know enough to judge for myself.
Annie Nehmad Posted on 06/06/2017 , work completed 06/06/2017
The trader replied (on 26/05/2022)
Hello Ms Nehmad I Took a look at your roof and gave you an estimate of around £500 + Vat for all the repairs to which you agreed for us to carry out. Three of of then arrived with a treble ladder carried out all the repairs necessary your roof was water tight we were satisfied we had done a good job we took pictures of all works which you were sent we then invoiced you £480.00 + vat you paid straight away thank you very much I apologise if my comment offended you it wasn't supposed to but we did supply pictures of all the works. Many Thanks Tony Thomas Thomas Roofing Contractors
No complaints at all
Customer Service
Quality
Value
Tony completed an excellent job. I had a whole new roof fitted three years ago and recently had a few repairs completed. Recomeneded to a number of firends/family who have all had a great experience too.
Mick, North London Posted on 05/10/2015 , work completed 05/10/2015
The trader replied (on 26/05/2022)
Thank you very much for your kind review and all your recommendations. Many Thanks Tony Thomas Thomas Roofing Contractors
Big and Small Jobs done exceptionally
Customer Service
Quality
Value
Came recommended by a contractor. Tony is a fantastic trader who completed large and small jobs including roof repairs on a restaurant, a new roof on a bar and some flats and even completed a few other small jobs. Tony gave excellent advice and provided great quality with a competitive quote.
John, London Posted on 15/01/2013 , work completed 15/01/2013
The trader replied (on 26/05/2022)
Hello John thank you for your great review its always a pleasure to work for you. Many Thanks Tony Thomas Thomas Roofing Contractors
Which? Local Review
Customer Service
Quality
Value
We used Thomas Roofing twice, first for a new roof for our block of flats and the for a smaller roof at the office. The work and follow ups were well done.
Kuhlmann Posted on 30/06/2012 , work completed 30/06/2012
The trader replied (on 26/05/2022)
Thank You we first fitted a new asphalt roof on your flats in 1999 then returned every two years to apply two coats of white solar reflective paint the roof looks as good as new we also carried out many other jobs we really appreciate the work thank you very much. Many Thanks Tony Thomas Thomas Roofing Contractors