Three Arches Services Limited

I had my car serviced and MOT here in January and this was carried out satisfactorily without problems apart from the parking arrangements on a busy road which was a little stressful. I reported at the service that the air-con was not working and was charged £75 for a re-gassing and dye test. No comment was made when I picked up the car, so I assumed that the problem had be solved. As the weather was cold I did not use the air-con for a few weeks, but when I did, I discovered that it was not working. I returned this week and explained to the garage staff that the air-con was not working and I thought this had been the case since the service. I was told that "that's what they all say" but I would not be charged for "a bit of gas". Later that day I rang to discover that the compressor was not working and it would cost £658.20 to replace it, and there was no evidence that there had been a leak as the gas was still full. I picked the car up and was handed the keys without any apology or explanation. Now I know that ATS will check the air-con system for you and refund the cost of the re-gassing if this does not cure the problem. They will also tell you this when you pick up the car. I wish I had known about ATS beforehand as I might have saved myself considerable expense and inconvenience in this case.