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Trusted Traders

Three Arches Services Limited

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4.7

9 Reviews

Opening Hours
Today - 08:00–12:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:30
  • Sunday - Closed

About

Welcome to Three Arches services. We are a family run independent garage in Cardiff, Wales. The garage, which was originally established at the Llanishen Cardiff site in 1936, was taken over in 2000 by Peter Dutton.
As we are an independent garage we can cater for a wide range of vehicles for routine servicing, MOT testing (Diesel & Petrol Class 4) and all repairs, such as replacing clutches, car diagnostics, timing belt replacement as well as general maintenance. We also carry out routine servicing for nearly new cars still under a manufacturers warranty & in keeping with manufacturers guidelines.
Three Arches Services are agents for a range of fleet management companies.
Our experienced time-served factory trained mechanics & MOT testers are able to carry out a high level of diagnostic work, including engine management, airbag & ABS lights on all makes and models of car.
WE have trained technicians to cater for your every need.
We also subscribe to the Motor Ombudsman Code of Practice

What we do

  • Car repairs, servicing and MOTs

    • Brake and clutch replacement
    • MOT testing stations
    • Wheel alignment
    • Car radiator repairs
    • Battery servicing
  • Garage related services

  • Motor vehicle mechanics

    • Car and commercial vehicle repairs
  • More Services

    • light commercial vehicle repairs and services

Customer reviews

4.7
9 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
air conditioning services
Customer Service
Quality
Value
I had my car serviced and MOT here in January and this was carried out satisfactorily without problems apart from the parking arrangements on a busy road which was a little stressful. I reported at the service that the air-con was not working and was charged £75 for a re-gassing and dye test. No comment was made when I picked up the car, so I assumed that the problem had be solved. As the weather was cold I did not use the air-con for a few weeks, but when I did, I discovered that it was not working. I returned this week and explained to the garage staff that the air-con was not working and I thought this had been the case since the service. I was told that "that's what they all say" but I would not be charged for "a bit of gas". Later that day I rang to discover that the compressor was not working and it would cost £658.20 to replace it, and there was no evidence that there had been a leak as the gas was still full. I picked the car up and was handed the keys without any apology or explanation. Now I know that ATS will check the air-con system for you and refund the cost of the re-gassing if this does not cure the problem. They will also tell you this when you pick up the car. I wish I had known about ATS beforehand as I might have saved myself considerable expense and inconvenience in this case.
Customer in Cardiff Posted on 16/04/2019 , work completed 15/04/2019
A Which? Trusted Traders staff member replied on behalf of the trader (on 18/04/2019)
Thank you for taking the time to review we take feedback very seriously whilst regassing the car in January part of the procedure is to start the car to ensure the car is blowing cold air. I understand the frustration you have on a car part failing and after discussing with you i hope you are satisfied with the explanation.
Excellent service as always - great!
Customer Service
Quality
Value
Thanks to all the team - yet again!! All staff friendly and helpful. I wouldn't go anywhere else!
Katrina, Mid Glamorgan Posted on 19/07/2018 , work completed 19/07/2018
Prompt and professional
Customer Service
Quality
Value
Puncture repair, next day service. I have used this garage for 20 years plus, never once have been let down. Brilliant people, brilliant service.
Hugh, South Glamorgan Posted on 09/05/2018 , work completed 09/05/2018
Brilliant (As always)
Customer Service
Quality
Value
I have been using Three Arches Services for some time now, will never go anywhere else!
James, Mid Glamorgan Posted on 17/04/2018 , work completed 17/04/2018
Excellent work by Three Arches Services as usual.
Customer Service
Quality
Value
I use Three Arches Services for my Annual Service, MOT and routine work on my family cars. All work is always done promptly and efficiently. Office staff are helpful and informative, keeping in touch while work is undertaken. Bought my last car from Three Arches. Sales staff helpful and well informed Thank you.
Which? Trusted Traders Consumer Posted on 10/05/2017 , work completed 10/05/2017
Very good professional service offered and good value for money
Customer Service
Quality
Value
The wheel arch covering on my car had been damaged and was no repairable so needed to be replaced. Damage had been caused to the paint work which was also rectified to look as good as new.
Which? Trusted Traders Consumer Posted on 09/05/2017 , work completed 09/05/2017
Reassuring - You get what you pay for
Customer Service
Quality
Value
They most recently did the tracking on my car and fitted 4 new tires, but I've been using them for around 2 years They are extremely competent and friendly. They always call before they do work to ensure that we are agreed on the work and the cost.
Which? Trusted Traders Consumer Posted on 03/12/2016 , work completed 03/12/2016
Trustworthy
Customer Service
Quality
Value
I've used them before with my car, but the engine light was coming on in my son in laws Ford - we took it over and they were able to diagnose it on the spot. Their prices are competitive, and the service is very friendly and approachable.
Which? Trusted Traders Consumer Posted on 17/11/2016 , work completed 17/11/2016
Absolute diamonds
Customer Service
Quality
Value
They've done work for me over the last 15 years, but the most recent was putting new brake pads. I first bought a car from them 16 years ago and have bought 5 off them since. Very reliable and I can count on them for a proper service
Which? Trusted Traders Consumer Posted on 05/11/2016 , work completed 05/11/2016