Tile Energy Ltd

⭐⭐⭐⭐⭐ I recently had solar panels and a battery charger installed at my home, and the experience has been fantastic! The installation team was punctual, professional, and did a top-notch job. They explained the process clearly and answered all my questions patiently. The solar panels are working efficiently, capturing plenty of sunlight, and the battery system is a game-changer, storing energy that I can use even during power outages. My electricity bills have already dropped significantly, and I feel good about reducing my carbon footprint. Highly recommend this company to anyone considering solar power!

We liked Tile Energy first because they weren't "hard sell"; we felt they were genuinely giving us sensible advice, and they seemed to be selling quality products. The Solar Edge optimisers, which increase the safety of the installation, and enable ongoing monitoring, as well as dealing with the effects of shade, clinched it for us. The work was done to schedule, very quickly, and the electricians were pleasant and helpful. No issues so far with the installation and it seems to be working well. Our queries were dealt with extremely promptly. I'd certainly recommend Tile Energy.

It is often said that you get what you pay for and this was delivered in spades by Tile Energy. Having made enquiries with several competitors, Tile Energy was the only PV supplier and installer that made a home visit before committing to a quotation. The Tile Energy surveyor was noticeably more experienced and knowledgeable than the others I had spoken to. This coupled with their offer of more advanced Solar Edge system monitoring and panel optimisation and higher capacity solar panels than the competitors made my decision a firm one. The installation work was done efficiently with care and tidiness. The post installation administrative work was also handled with care and courtesy.

I checked out multiple solar providers but I really had trust in Andy Tasker. It took a 2 years to commit with Andy always available to answer questions but never a pushy salesman. Having made the decision the team put us into their schedule and came on time. The weather was appalling but that didn’t stop them. It was the first Powerwall 3 Simon and Liam had installed so maybe I got special treatment but they were fantastic. The job was efficiently completed even with my constant interruptions (natural curiosity). Up and running and loving watching the interactions of the panels, the grid and the Powerwall. I’ve become a bore to family and friends. I highly recommend Tile Energy.

Tile energy fitted Solar panels on our garage roof. The customer service before installation was exceptional. An informative meeting at the house with a representative who still checks in with us. The information regarding the schedule for installation was very good. The guys who did the installation were efficient friendly and cheerful. The follow up service was amazing . We would have no hesitation in recommending this Company.

From first contact and survey to cleaning up the site Tile Energy were professional, friendly and efficient. Follow-up questions post-installation were dealt with pretty much immediately and I don't doubt they will keep to their promise of looking after us whenever we need some help. I'm fairly cynical, but they really did outperform our expectations.

I could not fault any thing from first visit to finish job.Very professional, tidy and polite ,good time management.also had very good chat with Simon(Electrician) looks like there company looks after them very well.After they finished there job we noticed next Day we have birds/Pigeons on our roof , Reported to tile energy and staff came around same day to install protective fence so there won’t be birds nest under solar panels.

We decided to get a quotation from Tile Energy after a recommendation from a family member. Craig from the sales team came out to our house to conduct a full survey and answer any questions that we had. Craig provided us with a full overview of the system they could provide to us. We agreed on a total of 16 solar panels, the Solar Edge inverter technology system and a TESLA Powerwall 2 AC battery. Once we paid our deposit a project team was appointed to manage our installation. The customer service that this team provided has been outstanding, everyone was very professional and friendly. Both the distribution company contracted to deliver the system units and the scaffolding company personnel were all very professional and represented Tile Energy very well. The installation team arrived on time and gave us a full overview of exactly what they would be installing. The whole process took just over one day and the quality of their workmanship was of a very high standard. Overall, Tile Energy provided us with a first class service with an amazing commitment to customer service. We would highly recommend Tile Energy to anyone looking to install a solar panel and battery system.

The work was quoted by Tile energy and was one of three quotes but Tile Energy were the only ones that listened to what I would like and quote me correctly. The installation has been carried out to a high standard and i am very happy with the finished installation. When they did not finish on the date they promised mainly due to bad weather the office kept me informed as to when it would be completed. I had to wait 5 more days for completion but they turned up as promised and completed the work. The electrician was excellent. I have recommended to other family members and would have no problem using them again

Positives: TE install industry leading SolarEdge gear; there is usually someone available to talk to at the helpline. I'd love to be able to say all went well, alas it did not. The contract did not include a timetable of work. Relying on the sales message in this respect left too much room to interpretation and misunderstanding, which did happen. The scaffolders were extremely unreliable. Elevation/removal dates moved many times, causing delays, wasted effort and frustration. On their last visit, the scaffolders fly-tipped a stray tree branch against a neighbour’s garden wall. After the scaffolding had gone, it became clear that four gutter support brackets suffered damage. Communication between office and those working on customer premises: room for improvement. E.g. the installers were unaware that the job included the bird guard until I pointed this out. Next, I was assured twice by office staff that a certain job had been agreed, only to hear the electrician deny any knowledge of this, also twice. At one point, TE reissued the contract; this was triggered by a minor change to the panel spec (415 to 420 Wp). I noticed that, unexpectedly, the update was not limited to the 'panels' entry but the general contract wording changed, too. So I had to reread 30+ pages and rediscuss my findings; could have done without this. I could go on. All that said, I'm happy with the system. If long term reliability and aftercare is good I may come to view TE more favourably in future.