Fantastic work and great communication
Tim Jones & Son built two bespoke inbuilt wardrobes in the main bedroom in my home. I cannot recommend their services enough, right from the very start, their customer service was outstanding: clear and prompt communication from Rachel, went to great lengths to answer all my questions in an approachable way, scheduled to drop by within a very quick turnaround to then produce a quote and design for me, and agree dates for the work to take place. It's never comfortable to have traders in your home (especially your bedroom!) to carry out work, but Tim and Sam were very respectful, attentive and non-intrusive. They completed the work in the time and dates scheduled, cleaned and moved back the other furniture. The new wardrobes are outstanding in quality, and after nearly a year since the work was completed, I'm very very happy with them and the work. I would absolutely recommend their services!
Customer in Greater Manchester
Posted on 25/08/2024
, work completed 26/09/2023
Recommended
Highly recommend
I have had alcove cupboards and shelves fitted by Tim and Sam and I am really pleased with the end result. An initial visit was made and, following this, a digital drawing emailed. Rachel was great at keeping in touch via email or phone and any questions were answered promptly. I appreciated advice given, regarding the design, and appreciated too that the digital drawings were adjusted accordingly for me to see. I am currently liaising with them regarding a further project now and recommend them.
Customer in Greater Manchester
Posted on 20/02/2024
, work completed 15/02/2024
Recommended
Great work and fast
I have had some wall units installed by tim jones and son . From concept to actualisation everything was handled very patiently and professionally. This is a family run business and it shows in the level of care they give to detail. I would use them again and recommend them to anyone who needs joinery work doing
Customer in Greater Manchester
Posted on 31/01/2024
, work completed 29/01/2024
Recommended
Building of 2 matching alcove cabinets.
From my first tentative email to the completion of the work, at each stage, Tim Jones and Son dealt with my project with patient efficiently, professionalism and with empathy. Each stage was discussed and with careful planning, the family firm, working together, produced the alcove cupboards I needed. My thanks to Tim, Sam and Rachel.
Customer in Greater Manchester
Posted on 24/07/2023
, work completed 19/07/2023
Recommended
Bespoke fitted wardrobes
From the moment we first made contact to ask if they could design fitted wardrobes (with a very specific design request), right up to completion of the work, we felt really well looked after. Rachel in the office was so helpful, and communications were always prompt and clear. We received initial ideas and designs by email, plus two site visits. The schedule and budget were as agreed, and anything that needed to be discussed was resolved very promptly. Tim and Sam were so respectful of our house and us being in it; very tidy and quiet! We could not be more happy with our wardrobes. They are fantastic, and above and beyond what we were hoping for. We would recommend the company wholeheartedly.
Customer in Greater Manchester
Posted on 06/07/2023
(Reviewer did not use service)
Recommended
Endorsement Reference
I've had a number of carpentry jobs completed by Tim and Sam which were completed to a high standard. They produced digital drawings to show how the finished job would look. No issues from start to finish on any job they have completed for me.
Which? Trusted Traders Consumer
Posted on 13/04/2023
, work completed 03/05/2021
Recommended
Endorsement Reference
We had a requirement for two alcove units. What I liked most about Tim is that he made time to come to the house, measure up and consult, whereas other traders just asked for photographs and measurements. The turnaround time was reasonable and the job wasn't rushed; the end product testament to the above. We have recommended Tim to others on multiple occasions and having been new to the area at the time, he is now our go to joiner.
Which? Trusted Traders Consumer
Posted on 13/04/2023
, work completed 24/09/2021
Recommended
High quality custom built wardrobes
Tim & Sam Jones designed, built and fitted wardrobes and a desk for my teenage son’s bedroom. They were a pleasure to deal with from start to finish - reliable and efficient. They listened to our requirements, provided us with clear designs, amended them as needed and advised on the pre-work required. The wardrobes and desk have been built to an incredibly high standard. Tim and Sam are punctual, polite and a pleasure to have working in our home. I can’t recommend them more highly.
Customer in Greater Manchester
Posted on 20/12/2022
, work completed 14/12/2022
Recommended
Excellent Company
Tim Jones and Son carried out work to our under-stairs storage area which was in a very poor state of repair. They came round to survey the job, very quickly came up with a solution and provided a CAD drawing so that we could see how the area would look when work was completed. We were satisfied with the price quoted and the project commenced. We could not be happier with the finished article - work was carried out to an extremely high standard, very meticulously and with great attention to detail. The whole team (Rachel, Tim and Sam) are a pleasure to deal with, very friendly and helpful and they contacted us regularly to update us on progress. We were very impressed with the entire experience of dealing with this company and would have no hesitation in recommending their services.
Customer in Greater Manchester
Posted on 03/11/2022
, work completed 02/11/2022
Recommended
Would definitely recommend
I used this company to build some bespoke fitted wardrobes, drawers and bedside cabinets. Right from the outset I was impressed by the knowledge and professionalism of Sam and felt confident that he understood what I wanted. He supported me to make some decisions and no question was ever too much or too daft, he was happy to help. Communication throughout was great and they were able to accommodate the timescales that I wanted, with Tim coming to have a look at the space early on too. When it came to installation it was a pleasure to have Tim and Sam working in my house. They were polite and considerate, making sure that they caused minimum disruption to me during installation. As for the actual cupboards, they are outstanding with absolute attention to detail and really high quality, even down to all of the fixtures and fittings used. I am 100% satisfied and would encourage anybody to use this family company, great quality work.
Customer in Greater Manchester
Posted on 27/09/2022
, work completed 15/09/2022
Recommended
High quality, professional bespoke joinery!
We commissioned a full set of fitted wardrobes - if you'd like to see them, they are the blue wardrobes shown on the joinery's Facebook & Instagram pages in August 2022. We are so pleased with this job! It's some of the highest quality & most professional work we've had done in years. Tim and Sam are an absolute pleasure to have had working for us - they have very high standards and attention to detail. They are extremely customer-oriented, friendly, tidy and everything else you'd hope for. The wardrobes are great - quality materials and finishing, and we much prefer the painted finish over vinyl wrapped alternatives. As well as choosing the exact colour, we were given CAD drawings and able to request alterations, select handle hardware etc, whilst relying on Tim & Sam to give us sensible advice. The whole process from start to finish was excellent. We'd thoroughly recommend this business and we'll have them back here as soon as we have more furniture to commission.
Customer in Greater Manchester
Posted on 12/08/2022
, work completed 01/08/2022
Recommended
Excellent
Tim Jones and Son did exactly what we asked them to do. They replied to our initial query promptly and were very responsive thereafter. Their work was of a very high standard. They were very friendly and polite. We would highly recommend them.
Customer in Greater Manchester
Posted on 08/08/2022
, work completed 04/08/2022
Recommended
Fitted cupboards in dining area
Having engaged the services of Tim Jones and Son previously and been very pleased, we had no hesitation in contacting Tim and Sam again to measure and fit bespoke cupboards, designed specifically for our needs. We have been searching for flatpack options for what we needed but have never been able to find the appropriate sizes. Whereas, Tim and Sam designed a full piece of furniture which incorporated the storage space we desired perfectly. And matched the colour to the rest of the decor in our dining area. We particularly appreciated their attention to detail right from the first discussions. They are extremely polite very considerate and exceptionally tidy. And of course skilled tradesmen of the highest order. All in all, we would thoroughly recommend this company
Customer in Greater Manchester
Posted on 17/06/2022
, work completed 16/06/2022
Recommended
Endorsement Reference
I've had a number of carpentry jobs completed by Tim & Sam which were completed to a high standard. They produced digital drawings to show how the finished job would look. No issues from start to finish on any job they have completed for me.
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 03/05/2021
Recommended
Endorsement Reference
We asked Mr Tim Jones to strip out a small room of its shelving and to install new, more accessible and functional shelving and cupboards. Mr Jones discussed various possible designs for the limited space to maximise its capacity. He also offered advice on the materials which he could use and how it would look. He provided us with an estimate, which we accepted. He completed the work when he said he would do it and he returned later to resolve a small snagging issue at the time he said he would. The final product has effectively improved our house's storage capacity and the room is a great deal better than it was.
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 05/10/2021
Recommended
Endorsement Reference
Tim custom made built in alcove cupboards, which we are very pleased with, Tim and his son are lovely and there was no pressure to buy, we chose our own colour for the units, gave him a task to deal with personal choices which he succeeded in achieving, they were very polite in my home, trustworthy and a fair price!
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 13/12/2021
Recommended
Endorsement Reference
Tim Jones and Son were recommended by a colleague at work and we couldn't have been happier with the quality of their work. From the first meeting and getting a quote to completion, everything was politely done and communication was great. Couldn't fault them.
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 01/11/2021
Recommended
Endorsement Reference
High quality work with excellent customer service. Understood my needs and answered my questions through email or phone calls. Worked with me to finalise my plan so I felt confident. In the build they were considerate, neat and tidy. The finished product which was fitted shelving in a large floor to ceiling alcove is precise and finished to perfection! 10/10 experience. I got exactly what I wanted! Would recommend to anyone.
Which? Trusted Traders Consumer
Posted on 14/04/2022
, work completed 18/03/2022
Recommended