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Endorsed by Which?
Timberwise (UK) Limited
Opening Hours
Today - 09:00–18:00
- Monday 09:00–18:00
- Tuesday 09:00–18:00
- Wednesday 09:00–18:00
- Thursday 09:00–18:00
- Friday 09:00–18:00
- Saturday - Closed
- Sunday - Closed
About
Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.
Timberwise are members of the Property Care Association (formerly the BWPDA).
Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.
Trust the Property Care Experts – Trust Timberwise.
What we do
Damp proofing and timber preservation services
- Woodworm treatment
- Condensation and humidification control
- Injection damp courses
- Timber treatment services
- Tanking Systems
Specialised building trade contractors
Waterproofing
- Cellar Tanking
- Water Ingress
Property refurbishment contractors
Surveyors
- Damp proofing surveyors
- Water proofing surveyors
- Building Surveyors
- Timber preservation surveyors
Flooring services
More Services
- dry and wet rot
- flood repair
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.5
78 reviews
Recommended
Recommended
by 92% of customers
Sort by
Highly Recommend Timberwise
Customer Service
Quality
Value
Timberwise from start to finish were excellent. This is a professional company with customer service at its heart. We had an issue with damp in our house. Timberwise sent out one of their own surveyors to review the situation. The surveyor explained what the issue was, and a full survey report was received within a week. There was no obligation to proceed with the remedial work and no 'hard sell'. After reading previous reviews we already had confidence in Timeberwise and took the decision to proceed with the work. The work was carried out on the date it was arranged and was to high standard. All mess was cleaned up. It can be a minefield when trying to arrange works such as damp issues, but Timberwise took all the stress away. I would highly recommend Timberwise.
Customer in Borough of Halton
, work completed
Recommended
Great and professional advice
Contacted Timberwise to advise on a potential dry rot problem in our attic. We were worried about this as one other builder (NOT Timberwise) who came to look at the problem quoted us for nothing less than the complete replacement of rafters and roof at £50k+, citing unsolvable dry rot and woodworm problems. After sending some pictures, Jenna at Timberwise replied quickly that we didn’t have a dry rot problem at all, and that it was just a matter of improving ventilation in the area. She sent us great and convincing documentation from the Timberwise site. All free of charge! This put our minds at ease, and obviously saved us loads of money, time and hassle. Highly recommended, actual experts at what they do (unlike some others out there!)
Customer in Greater London
(Reviewer did not use service)
Recommended
Extremely helpful advice regarding our condensation problem without the necessity of carrying out expensive works.
Customer Service
Quality
Value
Ashley George, the Timberwise rep arrived on time & was very professional during his survey. He was able to confirm the cause of the problem & discussed various measures we could take to remove the condensation without undergoing expensive & disruptive works. He was able to advise on what equipment we needed & how to manage issues such as humidity & air ventilation. All in all, we were very impressed with the service provided.
Customer in Cornwall
, work completed
Recommended
Absolutely fantastic service
Customer Service
Quality
Value
I found Timberwise through Which? Trusted Traders. My appointment time was set up quickly and efficiently. I had my survey today, by Craig, and was really impressed by his knowledge, professionalism, friendliness and level of detail covered. My report arrived hours after my visit and was helpful and thorough. Thank you, Timberwise. I wouldn't hesitate to recommend this company.
Customer in Caerphilly County Borough
, work completed
Recommended
Woodworm Treatment
Customer Service
Quality
Value
A satisfactory completion of my woodworm treatment of my loft by Timberwise. They arrived at the agreed time completed the work efficiently & left the area clean & tidy. I would have no hesitation in recommending Timberwise & will use them for any future requirements.
Customer in South Ayrshire Council
, work completed
Recommended
Helpful and efficient
Customer Service
Quality
Value
I had a timber survey from the Devon branch. The surveyor, Ashley, was meticulous and careful, putting carpets and floor coverings back with no disturbance. He gave helpful and well considered advice and was available to speak further if required. Highly recommended.
Customer in Devon
, work completed
Recommended
Woodworm survey
This is the first time I have used Timberwise in a domestic capacity having used them previously for commercial works. I contacted timberwise by telephone and left a message and also filled in the website enquiry. I was pleased to receive a response the next working day to my email enquiry and a return call the following day to my meassage! Much more proactive than their competitors that I am still awaiting a call back from. Jenna who handled my enquiry was super efficient in arranging the survey with the current owners of the property and keeping me informed. Survey was booked for a date within 3 weeks of my initial enquiry. If the quality of the survey and post survey experience is as good as what I have received to date I will be most impressed by Timberwise.
Customer in Greater Manchester
(Reviewer did not use service)
Recommended
Excellent service
Customer Service
Quality
Value
Great experience from start to finish. We had a one and a half day woodworm treatment by Mark from the Sherborne branch, and the service was professional, on-time, polite and very tidy. We hardly knew he was here!
Customer in Somerset
, work completed
Recommended
Fantastic service ( timber treatment loft)
Customer Service
Quality
Value
Used Timberwise on recommendation from homebuyers, we found them easy to contact and with a friendly call handler who was really helpful, nothing was too much trouble and the process was explained in detail. Anouska really put our minds at rest and had a friendly manner when contacted. Booking the work was at our convenience, and the tradesman's name was given to us in advance so we knew who was to attend. On the allotted day Timberwise turned up well within the suggested timeframe, and he introduced himself as Daniel, and what a pleasant young man, couldn’t fault his attention to detail and took the time to explain to us the process and time to complete the work. We would recommend this company.
Customer in North Somerset
, work completed
Recommended
Unsatisfactory
Customer Service
Quality
Value
Overall the service was unsatisfactory and did not meet expectations, given the cost. The positives: the back office were very responsive, accessible and helpful in resolving issues and communicating updates. Unfortunately, the fact that they had to resolve a number of issues is a testament to service received. There were a number of delays which meant a job that was supposed to be 1-2 weeks took six weeks. Work had to be redone and messages repeated a number of times as the team changed over the course of the job. Finally, the work itself was compromised requiring additional guarantees.
Customer in Bristol City
, work completed