Endorsed by Which?

Timberwise (UK) Limited

4.6

84 Reviews

Opening Hours
Today -
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed

About

Timberwise is a family run property care company that have been caring for properties for over 50 years. We have over that time built a reputation for providing a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers.

Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

What we do

  • Damp proofing and timber preservation services

    • Woodworm treatment
    • Condensation and humidification control
    • Injection damp courses
    • Timber treatment services
    • Tanking Systems
  • Specialised building trade contractors

  • Waterproofing

    • Cellar Tanking
    • Water Ingress
  • Property refurbishment contractors

  • Surveyors

    • Damp proofing surveyors
    • Water proofing surveyors
    • Building Surveyors
    • Timber preservation surveyors
  • Flooring services

  • More Services

    • dry and wet rot
    • flood repair

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.6
84 reviews
Customer Service
4.7
Quality
4.6
Value
4.4
Sort by
Professional, efficient work at short notice
Customer Service
Quality
Value
Steven Buick and team at Timberwise Scotland are fantastic! I contacted Timberwise and within 5days my property and wet rot problem was survey and fixed. Structural floor joists were affected by wet rot, which required to be sistered with new bespoke sized joists and treated. The work was carried out safely, tidily, and to a very high professional standard by Alan and Stuart. Shortly after I received my guarantee of 20years for the work carried out. This is my second time using Steven and the team and Timberwise Scotland, and therefore recommend them at the highest level to carry out timber treatment work at any property.
Customer in Edinburgh Posted on 05/01/2024 , work completed 19/12/2023
Highly recommend
Customer Service
Quality
Value
We can recommend Timberwise. In particular: - good coordination between colleagues (office staff, surveyor, technicians) - good customer care - clear documentation - prompt responses to emails - turned up on time - project finished on time We found Timberwise through Which Trusted Traders, as we had suspected dry rot. From our initial online request for a survey, to Ian’s thorough survey and report, the clear quote, coordination on dates, right through to the rot treatment and works we felt we were receiving a good service. It was good to have Ian visit again at the start of works and to run through all our questions and concerns with us. The technicians, Andy and then Chris, were very hard-working and explained what they were doing at each stage, which we appreciated. The new floorboards, plaster and skirting (including a curved section) are looking good. Thanks to all at Timberwise.
Customer in Greater London Posted on 30/08/2023 , work completed 25/08/2023
Very helpful professional advice, promptly and courteously delivered.
Customer Service
Quality
Value
We had a concern about damp in a basement flat hallway cupboard. A visit was arranged for a free survey to see if remedial work would be needed. Dan arrived a little early which was great and advised that there was no evidence of water penetration and that the issue was one of condensation caused by cold walls and lack of ventilation. It was really helpful to have our minds set at rest and we can deal with the situation without the fear that there may be a serious damp problem. The service was prompt and professional. Thanks to Karolyn and Dan for their help.
Customer in Bristol City Posted on 29/04/2024 , work completed 08/04/2024
Great service and very professional.
After months of worrying about water under my newly bought property I decided to have a survey done by Timberwise to see how bad the situation was. The surveyor Carla Gonen was excellent. Carla was thorough, and after inspecting the property was able to confirm I did not need any work to be done, and everything was at it should be. Carla was professional and listened to my many concerns, and with her knowledge was able to explain her findings with photos and a report. My only regret was if I had used Timberwise when purchasing the property I would have saved myself a lot of time and worry. I recommend Timberwise, it is a trustworthy company and I'm so glad I found it.
Customer in Merseyside Posted on 08/01/2025 (Reviewer did not use service)
The trader replied (on 10/01/2025)
Thank you for taking the time to share your experience with Timberwise. We’re so pleased to hear that Carla provided you with the reassurance and clarity you needed about your property. Her thorough and professional approach, combined with her ability to explain findings in detail, is something we greatly value in our team. It’s completely understandable how worrying property concerns can be, and we’re glad we could help put your mind at ease. While we wish we could have supported you earlier, we’re delighted you found us when you did. If there’s anything else we can assist you with in the future, please don’t hesitate to get in touch.
Excellent - highly recommend
Customer Service
Quality
Value
Very pleased with whole experience with Timberwise. Prompt appointment. Very impressed with our surveyor Carla Gonen; she was friendly, understanding of my concerns, extremely knowledgeable, professional and a lovely person who put us at ease , reassured and explained many things around my concerns. Living in a 300 year old farmhouse with lots of original timbers, we were very pleased and reassured that concerns were unfounded. Although no work is currently needed, should we ever have any concerns or problems with timber, pests, or damp, we would go straight to Timberwise. 100% recommend.
Customer in Cheshire West and Chester Posted on 19/05/2025 , work completed 09/05/2025
The trader replied (on 21/05/2025)
Thank you for taking the time to leave a review. We're delighted to hear that your experience with Timberwise was such a positive one, and that we were able to provide the reassurance and expert advice that you needed. Living in a 300-year-old farmhouse certainly comes with its own unique set of concerns, so we're pleased that we were able to put your mind at ease. We'll be sure to pass on your kind words to her. Thank you again for your recommendation.
Excellent Customer Service & Standard of Work
Customer Service
Quality
Value
We were extremely pleased with the quality and standard of work carried out on our property. Stuart and Adrian were polite, respectful and kept us updated each day on their progress and nothing was too much trouble. They were punctual each day and always cleared up at the end of each day. Their plastering skills were exceptional and we would not fail to recommend Timberwise in the future. Thank you for restoring our faith in tradesmen.
Customer in Hampshire Posted on 23/04/2025 , work completed 09/04/2025
The trader replied (on 25/04/2025)
Thank you so much for your kind words and fantastic feedback. We're delighted to hear that you were pleased with the quality of work carried out on your property. Stuart and Adrian will be pleased to know that their professionalism, punctuality, and exceptional plastering skills made such a positive impression. It's great to hear that we’ve helped restore your faith in tradesmen — that truly means a lot to us. Thank you again for choosing Timberwise and for recommending us.
Amazing service
Customer Service
Quality
Value
Following my survey I used Timberwise for some recommended works. From telephoning, during covid through to inspection by Dean and works carried out by Chris, everything ran perfectly smooth. All persons I spoke to went over and above. Dean came out for further inspection, me thinking I had additional concerns. Nothing was too much trouble. Chris carried out the works with the least possible upheaval and cleared/cleaned where possible at the end. Chris even helped me locate a leak from my boiler - thank you. Thank you for a brilliant service would definitely recommend.
Customer in Surrey Posted on 17/08/2020 , work completed 29/07/2020
Very pleasant
Customer Service
Quality
Value
Overall a very pleasant experience dealing with this company.
Kevin, Hampshire Posted on 27/04/2018 , work completed 27/04/2018
Prompt and quick work
Customer Service
Quality
Value
Managed to fit them in very quickly. Good work but was expected to be kept up to speed with the work as it was going on. But a good job.
Sarah, South Yorkshire Posted on 08/05/2018 , work completed 08/05/2018
Efficient friendly and helpful service from all people I talked to
Customer Service
Quality
Value
Telephone assistance was helpful in explaining what I needed d and how things worked. Person who visited to see the work required was obviously very knowledgeable and interested in older buildings which was terrific as ours is Grade 2 listed. The man who delivered the service was polite, very helpful and thoughtful in the way he worked. Excellent service throughout.
Which? Trusted Traders Consumer Posted on 22/10/2018 , work completed 22/10/2018