Timberwise (UK) Limited

We were extremely pleased with the quality and standard of work carried out on our property. Stuart and Adrian were polite, respectful and kept us updated each day on their progress and nothing was too much trouble. They were punctual each day and always cleared up at the end of each day. Their plastering skills were exceptional and we would not fail to recommend Timberwise in the future. Thank you for restoring our faith in tradesmen.

Very pleased with whole experience with Timberwise. Prompt appointment. Very impressed with our surveyor Carla Gonen; she was friendly, understanding of my concerns, extremely knowledgeable, professional and a lovely person who put us at ease , reassured and explained many things around my concerns. Living in a 300 year old farmhouse with lots of original timbers, we were very pleased and reassured that concerns were unfounded. Although no work is currently needed, should we ever have any concerns or problems with timber, pests, or damp, we would go straight to Timberwise. 100% recommend.

Jason arrived on time for day one to remove plaster and render on an internal wall then reapply fresh. He also installed an injectable damp proof course into the wall. He took care to cover gaps so dust didn't spread into other rooms. He was courteous and polite, explained what he was doing and respectful. The work was done well and I'm very happy with the outcome.

Following my survey I used Timberwise for some recommended works. From telephoning, during covid through to inspection by Dean and works carried out by Chris, everything ran perfectly smooth. All persons I spoke to went over and above. Dean came out for further inspection, me thinking I had additional concerns. Nothing was too much trouble. Chris carried out the works with the least possible upheaval and cleared/cleaned where possible at the end. Chris even helped me locate a leak from my boiler - thank you. Thank you for a brilliant service would definitely recommend.

Communication with Timberwise was excellent throughout - from arranging a survey through to completing the anti-woodworm spraying. The bat problem was fully understood and great care was taken to provide all information to our bat warden about the chemical formulation to be used. The Timberwise team of 2 arrived in good time, had a briefing from our bat warden and completed the job very efficiently It was a pleasure to deal with Timberwise throughout.

Telephone assistance was helpful in explaining what I needed d and how things worked. Person who visited to see the work required was obviously very knowledgeable and interested in older buildings which was terrific as ours is Grade 2 listed. The man who delivered the service was polite, very helpful and thoughtful in the way he worked. Excellent service throughout.

This is the first time I have used Timberwise in a domestic capacity having used them previously for commercial works. I contacted timberwise by telephone and left a message and also filled in the website enquiry. I was pleased to receive a response the next working day to my email enquiry and a return call the following day to my meassage! Much more proactive than their competitors that I am still awaiting a call back from. Jenna who handled my enquiry was super efficient in arranging the survey with the current owners of the property and keeping me informed. Survey was booked for a date within 3 weeks of my initial enquiry. If the quality of the survey and post survey experience is as good as what I have received to date I will be most impressed by Timberwise.

Mr Chris Walker from Timberwise visited us to advise on damp in our property. After a good look around he advised us it was condensation and nothing else. He advised us on how to remedy the situation, there was no hard sell, which we thought there might be as we fully expected the worse and Mr Walker was helpful, polite and honest.

Our surveyor arrived on time, and took time to thoroughly inspect the area where we had concerns. The surveyor was friendly, courteous and very knowledgeable of his subject area. He gave us confidence that Timberwise were a reputable company and we would definitely use them again and recommend them to others

Timberwise carried out extensive damp proofing work to my 1930s semi. Every aspect of my dealings with the company impressed me - from the back office to the survey, and to the work on site. In particular, their technician, Brian, had to work in awkward conditions on what was a very hot and uncomfortable day, and still managed to do a very good and thorough job.

Having phone a few companies who were booking weeks in advance, Timberwise were able to squeeze me as they were a local company. The survey was carried out quickly, the surveyor Nic Glover rang me on the day as he knew i needed information quickly to help the purchase proceed quickly. The work was later booked in and carried out by a great and friendly guy called Steven Wade, take great care in his work, updated me throughout the day and did a really thorough job.

Timberwise have completed rot treatment in my flat and in my neighbour's adjoining flat. They were required to strip out and treat the rot, then re-plaster walls and replace boards. They left both flats in perfect condition ready for painting. All done on time and according to their quote. They were faced with a difficult situation as they had to work round a stressed customer in residence. They handled this with a level of thoughtfulness and diplomacy for which I am grateful. I don't normally write reviews but they deserve this Nina

Timberwise were great to deal with from start to finish. We had confidence in the advice and they were friendly and professional. The work was conducted to a high standard and left very tidy. The work was also completed for a reasonable price. Highly recommended.

Contacted Timberwise to advise on a potential dry rot problem in our attic. We were worried about this as one other builder (NOT Timberwise) who came to look at the problem quoted us for nothing less than the complete replacement of rafters and roof at £50k+, citing unsolvable dry rot and woodworm problems. After sending some pictures, Jenna at Timberwise replied quickly that we didn’t have a dry rot problem at all, and that it was just a matter of improving ventilation in the area. She sent us great and convincing documentation from the Timberwise site. All free of charge! This put our minds at ease, and obviously saved us loads of money, time and hassle. Highly recommended, actual experts at what they do (unlike some others out there!)

I had a damp survey on Tuesday 16th September 2025 from timberwise Exmouth and was visited by Peter . He was very thorough and gave me good advice. He explained that I have a problem with condensation rather than damp and told me what I could do about it. He also advised about some other issues as I was concerned about possible water ingress. He tested for damp and condensation levels. Two other companies had advised that I had damp and needed work costing several thousand pounds. Another company also identifying condensation had charged over £100 for survey and the man visiting appeared rushed although appointment had been made later due to his time schedule. I would definitely recommend Peter and Timberwise. As a woman it is good to know it is a trustworthy company. I was sorry not to be able to give Timberwise some work but they are specialists in damp and timber and do not deal with the issues I need to have addressed. If I had any concerns in the future I would contact them and will recommend them to friends and family.

I called Timberwise for a quote for wood worm treatment, after I noticed that some timber in my my flat had small holes in it. Gary Carty from Timberwise did a thorough inspection of the timber and said that the holes were historic, that I had nothing to worry about and that no treatment was needed. The following week Timberwise sent me an official report about the inspection. Gary absolutely put my mind at ease and I really appreciated the honesty and thoroughness of Timberwise and am extremely happy to recommend them.

From my first phone call to Leslie in the office to Steve’s first visit and then work done by Stewart the service could not have been better. We were kept in the picture throughout with very clear explanations and we felt confident and supported during a potentially stressful experience. Although there was a delay before completion, because of a plaster shortage, the work was completed at the earliest opportunity. I would have no hesitation recommending Timberwise to others, indeed I have already done so.