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Endorsed by

Which

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Trusted Traders

Timberwise (UK) Limited

Logo on white
Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday - Closed
  • Sunday - Closed
Profile thumb timberwise logo final red cmyk 2

4.5

41 Reviews

About

Timberwise have been caring for properties for over 45 years, and have over that time built a reputation for a quality and professional service. With access to a network of offices UK wide you are never far away from our highly skilled surveyors and the valuable advice they can provide. As specialists in damp proofing, and timber treatments we work with residential and commercial customers across the UK as well as providing pre-purchase damp and timber surveys for home buyers. Timberwise are members of the Property Care Association (formerly the BWPDA).

Timberwise technicians provide specialist treatments for all manner of property issues. From rising damp, penetrating damp and condensation through to treatments for dry rot and woodworm. Work carried out is covered by our long term guarantees.

Trust the Property Care Experts – Trust Timberwise.

“Please read more reviews on our Head Office profile page: https://trustedtraders.which.co.uk/businesses/timberwise-uk-ltd/”

What we do

  • Damp proofing and timber preservation services

    • Condensation and humidification control
  • Specialised building trade contractors

  • More Services

    • basement waterproofing dry and wet rot woodworm control

Customer reviews

4.5
41 reviews
Customer Service
4.7
Quality
4.6
Value
4.3
Sort by
Very pleasant
Customer Service
Quality
Value
Overall a very pleasant experience dealing with this company.
Kevin, Hampshire27/04/2018
Prompt and well done
Customer Service
Quality
Value
A job well done. The workman who came to me was excellent.
Andrew, Somerset23/04/2018
Failed to inspect the entire property and gave a ridiculous quote
Customer Service
Quality
Value
Do not use Timberwise. They may provide cheap surveys but there's a reason. Following a survey completed by our mortgage provider, they highlighted timber and damp issues in the roof. We were recommended to get a specialist survey completed. The only reason we had the survey done was to get information on the roof. Timberwise provided us with a report but had failed to inspect the roof. They stated that the roof wasn't accessible. The roof is accessible as the first surveyor wouldn't have been able to highlight the issues if so. I then spoke with Andrew Pemberton who is the charted construction manager. He assured me I would receive a full refund. This was a month ago now. I still haven't received a refund and they have ignored all communication. We also received a quote from them regarding the damp in the downstairs of the property coming to around £3500. We got another contractor in to inspect the property. For the same piece of work, they quoted £1700.
HenryH20/04/2018
Excellent Job
Customer Service
Quality
Value
All employees efficient, polite & professional. Office, surveyor, technician. Service prompt & efficient, can not be faulted.
Andrew, Wiltshire20/04/2018
Professional job
Customer Service
Quality
Value
I had a survey done by Timberwise who gave me a quote that I accepted and the work was carried out by a very competent and polite operative.
Roger, Leicestershire19/04/2018
Prompt & professional from start to finish
Customer Service
Quality
Value
Will certainly use again and would definitely recommend to others.
Mary, Cheshire06/04/2018
Polite, helpful and efficient
Customer Service
Quality
Value
The survey was carried out by a rival company but Timberwise's quote for the actual work was much less and they were highly recommended by friends. I found them helpful, friendly and efficient.
Which? Trusted Traders Consumer29/03/2018
Efficient and Professional
Customer Service
Quality
Value
Had a woodworm issue which was surveyed by a (very helpful and courteous) David Laughton. The work was later carried out efficiently and without fuss by Adrian. Can recommend Timberwise wholeheartedly.
David Gardner11/02/2018
Professional survey carried out.
Customer Service
Quality
Value
Today I had the pleasure of being visited by Robert Matthews (Bob), what a professional gentleman, instantly recognised the issue where others failed to! Has left me feeling hopeful that the work is going to be carried out to a high standard. Would whole heartedly recommend this company and once again a special thank you to Bob who was earlier than expected, fast, professional and an all round decent surveyor.
Mitcheyfex11/01/2018
Flawless experience
Customer Service
Quality
Value
We needed a basement kitchen and dining area damp-proofed. Of all the companies we contacted, Timberwise stood out - Keith and Connie were highly responsive to a large number of follow-up questions, detailed in their plans, and pragmatic in their proposals (their costs were broadly in line with the other providers). Onsite, Chris was great - helped us prep the space, turned up every day on time and cleaned up at the end of the day, went the extra mile to finish by the date we'd agreed when our walls turned out to be at the more challenging end of the spectrum, and was cheerful throughout. They also organised a specialist joiner to deal with our stairs and he not only did a great job with them, but also happily replaced some floorboards that turned out to be rotten. All in all, a very positive experience and we will be getting them back to do more work.
cmc_webb25/11/2017