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Tincknell Heating

4.9

417 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
417 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent
Customer Service
Quality
Value
Regular service of boiler. David Wilcox was on time, efficient, thorough and answered all my questions with patience and interest. A pleasure to have him on site.
Customer in North Somerset Posted on 10/08/2025 , work completed 26/06/2025
Recommended
The trader replied (on 11/08/2025)
What a lovely review for David, thank you so much for taking the time to leave it. We know he's a fantastic engineer, but it's so encouraging to see our customers confirm our suspicions. We can't wait to get him booked back in for your boiler service next year. With thanks from all of us at Tincknell Heating
Thorough boiler service
Customer Service
Quality
Value
Service was very thorough, and everything left clean and tidy. After the engineer examined the tank filters, one now started weeping fuel. This was eventually solved by replacing the offending filter in the following week, at no expense to me. All now good. Thank you
Customer in Somerset Posted on 07/08/2025 , work completed 23/06/2025
Recommended
The trader replied (on 11/08/2025)
Thank you so much for your review, we're so pleased the team were able to address the weeping tank filter for you so efficiently. Of course if there's anything else you need from us please don't hesitate to call on 01749 678828.
Always efficient and neat.
Customer Service
Quality
Value
We use Tincknell’s for our annual boiler service. We have never been let down or disappointed by the quality and the neatness of the work.
Customer in Somerset Posted on 06/08/2025 , work completed 19/06/2025
Recommended
The trader replied (on 07/08/2025)
What lovely review, thank you so much for taking the time to leave it, We look forward to offering the same reliable service for many more years to come! From all of us at Tincknell Heating
Boiler Service
Customer Service
Quality
Value
I have been using Tincknell’s for over 30 and their service has always been excellent. Got to know some of the service engineers very well. New one this time and he carried out the service with the excellent service I have come to expect. Punctual, personable, tidy and efficient
Customer in Somerset Posted on 06/08/2025 , work completed 13/05/2025
Recommended
ASHP Install
Customer Service
Quality
Value
Lee and his team installed a Vaillant aroTherm Plus 7kW air source heat pump and Vaillant DHW cylinder to replace an aged gas boiler, under the BUS scheme. From the initial heat loss survey to the end of the installation, we had excellent service. The team were polite, knowledgeable and completed the job within the expected time. They left the house tidy, explained how the system worked and all questions were answered satisfactorily.
Customer in Somerset Posted on 21/07/2025 , work completed 14/07/2025
Recommended
The trader replied (on 23/07/2025)
We're so pleased Lee and the team did such a great job for you! We hope your new heat pump keeps you warm and toastie for many winters to come and in the meantime if you have any questions or queries at all please don't hesitate to contact us again. With warm regards, all of us at Tincknell Heating
Always excellent
Customer Service
Quality
Value
Great work from Tincknells, with whom I am on the platinum plan for servicing my heating system. They have real expertise and are strong on both diagnosing and resolving any issues. Value for money excellent, and they are friendly, reliable and clear in communication. They are a pleasure to deal with in every way.
Customer in Bristol City Posted on 06/05/2025 , work completed 17/04/2025
Recommended
The trader replied (on 13/05/2025)
Wow, thank you so much for such a lovely review! We're so pleased the team have been able to help you out and we can't wait to keep offering you the same standard of service going forwards! With thanks from all of us at Tincknell Heating
Very competent and helpful LPG technician
Customer Service
Quality
Value
For the 4th time Keith has done an excellent job servicing our LPG boiler and gas fire. Very reassuring. Thank you!
Customer in Wiltshire Posted on 02/05/2025 , work completed 11/04/2025
Recommended
The trader replied (on 13/05/2025)
Thank you so much for your glowing review of Keith. We're all Keith fans here, so it's lovely to see that our customers are too! With thanks from all of us at Tincknell Heating
Very helpful in sorting out other heating queries with me
Customer Service
Quality
Value
It was nice to see a familiar, friendly face and he was extremely helpful, coming into the house, removing his shoes and helping me sort out an issue I had with a thermostat on my immersion heater, over and above the boiler service he was here to do. Thank you!
Customer in North Somerset Posted on 02/05/2025 , work completed 08/04/2025
Recommended
The trader replied (on 12/05/2025)
What a lovely review for one of our service team - it's lovely to see their hard work getting recognised and we're so pleased they were able to help sort out your immersion as well as service the boiler. If there's anything else we can help you with please let us know on 01749 678828, but if not, we'll see you again next year. From all of us at Tincknell Heating
Efficient and reliable
Customer Service
Quality
Value
Ts was the annual oil boiler check and service which Tincknells have carried out since we moved here in 2020. As always the service is reliable and efficient.
Customer in Wiltshire Posted on 15/04/2025 , work completed 17/03/2025
Recommended
The trader replied (on 23/04/2025)
Thank you for taking the time to leave your review - we're so pleased you've been trusting us to service your boiler all these years! We sincerely hope we can continue to do so, so if there's anything at all we can help you with please don't hesitate to give us a call on 01749 678828.
Boiler Service
Customer Service
Quality
Value
The engineer is always on time , very polite and very thorough.Every detail double checked. Nothing is too much trouble. It’s nice to have people who care.
Customer in North Somerset Posted on 15/04/2025 , work completed 25/04/2002
Recommended
The trader replied (on 23/04/2025)
What a lovely review, thank you so much for taking the time to leave it. If you need anything else from us in the future please don't hesitate to call us on 01749 678828.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.