/
Find a trader
Endorsed by Which?

Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Responsive, effective and efficient
Customer Service
Quality
Value
I just want to give a great big shout out for Tincknell Heating! Our oil fired combi boiler developed a noticeable leak yesterday evening. We turned it off and left it until this morning to contact for repair, to make it easier and cheaper for all concerned. We can cope without these modern day luxuries... for a while. Tincknell's was contacted via our landlords this morning at about 9:30am and the guys were out within 2-3 hours. It's now totally fixed and we have the luxury of hot water once more. Thank you to all involved. Great service!
Rebecca in Somerset Posted on 08/06/2021 , work completed 08/06/2021
Recommended
The trader replied (on 09/06/2021)
Thank you very much for your fantastic review, its great to receive such good feedback. I hope we can continue to be of service to you again in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Best regards from everyone @ Tincknell Heating
New boiler and central heating system
Customer Service
Quality
Value
Tincknell heating have just completed our new boiler and radiator system We have had excellent and professional service from Tincknell. The heating engineers were knowledgeable and friendly. I would highly recommend them and very very happy that we chose the right company. Thankyou Tincknell's.
Customer in Somerset Posted on 23/04/2022 , work completed 22/04/2022
Recommended
The trader replied (on 26/04/2022)
Thank you for your lovely review and kind comments. I will make sure your review is passed onto our installation team, I know they will appreciate such positive feedback. If we can be of service to you in the future please feel free to contact our Heating Services team on 01749 678828 and we will be happy to help. Warmest regards everyone @ Tincknell Heating.
Excellent service.
Customer Service
Quality
Value
A very efficient service, delivered to a very high standard. Would definitely recommend to others.
Sue, Avon Posted on 07/04/2017 , work completed 07/04/2017
Recommended
The trader replied (on 08/09/2017)
Hi Sue, Thank you for your time in completing a review of our services. It is always a pleasure knowing we have been able to help. I will pass on your thanks to our engineers responsible and welcome any recommendation of our Company to your friends and family. Warm regards from Nick and all the team @ Tincknell Heating (Tel no. 01749 678828).
Total satisfaction
Customer Service
Quality
Value
The crew turned up on time. Did a tidy and proficient job. I am very happy to recommend them for others to sample.
Michael, Somerset Posted on 03/08/2017 , work completed 03/08/2017
Recommended
The trader replied (on 26/08/2017)
Hi Michael, Many thanks for your time and kind comments in your review. Should you need our services in the future we will be more than happy to help. Warm regards from Nick and the team @ Tincknell Heating tel no. 01749 678828.
A very good job
Customer Service
Quality
Value
An excellent job done by excellent workers. Would recommend to anyone. James, Ollie & Liam.
Lilian, Somerset Posted on 24/10/2017 , work completed 24/10/2017
Recommended
The trader replied (on 30/10/2017)
any thanks Lilian for your time in completing a review of our services. I am pleased you are happy with the work carried out by our installation team. If we can be of service in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Warm regards from Nick, James, Ollie, Liam and all the team @ Tincknell Heating.
Excellent, very professional
Customer Service
Quality
Value
Tincknell very good company to deal with, two employees who fitted new oil tank. Very prompt and completed the job within the stated time frame.
Roy, Somerset Posted on 24/10/2017 , work completed 24/10/2017
Recommended
The trader replied (on 17/11/2017)
Hi Roy, another successful review received, thank you very much for your kind comments. I will make sure Gary and Harry receive a copy of your comments and am pleased we could help in changing your oil storage tank. If we can be of service with any of your heating needs in the future please feel free to contact our dedicated heating services office on 01749 678828. With warmest regards, everyone @ Tincknell Heating.
Very pleased with everything
Customer Service
Quality
Value
The work was completed on time and the men were considerate cleaning up and removing all rubbish. Everything was explained as to how the controls of the boiler work. I have no hesitation in recommending Thicknell Fuels, James, Ollie and Cam.
Marion, Somerset Posted on 24/11/2017 , work completed 24/11/2017
Recommended
The trader replied (on 15/03/2018)
Thank you Marion for your detailed review and kind comments. I will make sure to pass this review onto our installation team. We hope to be of service to you again in the future. Warm regards from the team @ Tincknell heating.
Superb job
Customer Service
Quality
Value
We used Tincknells to install a new boiler and hot water cylinder. Their quotation was competitive with others we received and totally clear as to the product and service they would provide. They arrived exactly when they said they would, were professional, friendly, courteous, tidy and worked late on the Friday evening to complete the job. They obviously knew exactly what they were doing and resolved a couple of minor glitches promptly first thing on Monday morning. We cannot recommend them too highly. We already get our heating oil from them and would not hesitate to use them for any other heating installation.
Stephan L Posted on 30/04/2018 , work completed 30/04/2018
Recommended
The trader replied (on 09/05/2018)
Thank you very much for the fantastic review and lovely comments Stephan, we are always grateful for such good feedback. I will be sure to pass on your review to our Installation Team. We are very pleased you are happy with the installations and I hope you have many years of trouble free use out of your new boiler and cylinder. If you have any questions in relation to the boiler/ cylinder operation please feel free to contact our Heating Services Department on 01749 678828. Kindest regards from everyone @ Tincknell Heating.
A good job well done.
Customer Service
Quality
Value
Old oil tank removed and new tank installed at new location, new oil pipe laid. All work carried out tidily and efficiently. Good handover on completion of job with explanation of new electronic tank meter.
Roderick, Wiltshire Posted on 06/04/2018 , work completed 06/04/2018
Recommended
The trader replied (on 24/04/2018)
Hi Roderick, thank you for your time in completing a kind review after your new tank installation. I will make sure to pass on your positive feedback to everyone involved. I hope we can be of service to you again in the future. Warm regards from everyone @ Tincknell Heating.
Prompt & professional
Customer Service
Quality
Value
Excellent.
J W F, Wiltshire Posted on 23/03/2018 , work completed 23/03/2018
Recommended
The trader replied (on 13/04/2018)
Thank you for your time in completing a review, great to hear such good feedback. I hope we can be of service in the future. Kind regards from everyone @ Tincknell Heating.
Which? Trusted Traders

For Consumers

For Businesses

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.

Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.