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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
4.9
420 reviews
Recommended
Recommended
by 100% of customers
Sort by
Exceptional service
Customer Service
Quality
Value
We have just had a new boiler fitted and I wanted to leave my praise for the work that was done. Mike, Gary, and Jamie were prompt and very efficient in pouring the concrete pad for our new external boiler the week before the installation, and Kes, Mattie, and Cruz, who did the boiler installation, were exceptional. Clear communication, very careful, neat, and precise workmanship, and incredibly helpful -- going well above what was necessary in helping us make better use of the space and preparing for our future renovation. This was a 10/10 experience -- would happily recommend to anyone looking for a new boiler.
Customer in Somerset
, work completed
Recommended
Heating controls up-grade
Customer Service
Quality
Value
Very good and pleasant service. Job well done. Engineers Lee and Ollie.
P, Somerset
, work completed
Recommended
Excellent and efficient service with personal touch
Customer Service
Quality
Value
My mother suffers from dementia and lives alone. Her boiler broke down and was condemned during a very cold snap. Nick sent someone out the same day to assess the situation and to provide a quote. Within a week the new boiler was fitted and commissioned and my mum could return to her warm home and familiar surroundings. No mess, no fuss, just as you would want it. As a very thoughtful gesture mum also received a bouquet of flowers to welcome her back home, courtesy of Tincknells. I can happily recommend this company.
Robvohra
, work completed
Recommended
Boiler change.
Customer Service
Quality
Value
Very pleased with the removal of old boiler and installation of new boiler system. Very professional service and good after sales assistance. Engineers Ollie and Lee.
Y, Somerset
, work completed
Recommended
Brilliant Customer Service, Prompt and Efficient Work
Customer Service
Quality
Value
We moved into our new home in January 2017 and the heating system came on at odd hours with no control of the temperature either freezing or boiling despite going online to work out how to set the manual 'pin style' timer. We spoke to Tincknells about our issues, they visited assessed the situation. A quote was provided the next day clearly confirming the cost to replace the manual timer with a digital timer. The work was carried efficiently and the engineer kept our property clean and tidy. Whilst doing a service they also picked up the boiler had not been installed correctly and they rectified this, making our system safe and legal! We are now in control of the heat in our home. Fantastic and Trustworthy workmanship, will recommend them to friends and family with no hesitation.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent Job
Customer Service
Quality
Value
The team from Tincknell Fuels Ltd did an excellent job of installing our new boiler.
Peter, Somerset
, work completed
Recommended
Prompt and Professional
Customer Service
Quality
Value
Excellent service from a very competent team. Polite, very clean and informative.
David, Devon
, work completed
Recommended
Great job!
Customer Service
Quality
Value
Tincknells carried out an excellent job fitting our new boiler. They were tidy and polite and we now have a wonderfully warm house. Our only downside was having to wait a few weeks before they could start - but this is no doubt proof of what a great service they offer - they were fully booked by other customers.
Veronica, Somerset
, work completed
Recommended
Excellent work.
Customer Service
Quality
Value
Excellent quality work, efficient and tidy. All employees smart, skilled and very good customer service.
Mavis, Avon
, work completed
Recommended
Great
Customer Service
Quality
Value
Fab customer service - prompt, professional, family business. Very pleased with work & way it was carried out. Lovely touch of a gift of flowers delivered as a thank you for choosing Tincknells.
Leon, Somerset
, work completed
Recommended