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Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent job.
Customer Service
Quality
Value
The plumbing and heating team were very efficient, friendly and tidy. Most impressed, excellent service. Engineers Ollie, Lee, Liam and Harry, Jamie.
Elizabeth, Avon Posted on 06/07/2017 , work completed 06/07/2017
Recommended
The trader replied (on 08/09/2017)
Hi Elizabeth, I am very pleased and thank you for your review and I am sure Ollie, Lee, Liam, Harry and Jamie will be equally delighted. Please feel free to phone our heating services team should you need our services again in the future. Warm regards, Nick and all the team @ Tincknell Heating.
A Great installation
Customer Service
Quality
Value
Lee and his team did an excellent job. They worked well together to install our new oil boiler and tank, move and install radiators and remove an aga. It was a pleasure to have such a polite and friendly group working in the house. They listened to what we wanted and used their experience to ensure the installation was efficiently completed. Our new oil boiler was installed by Lee, Jamie, Harry and Liam. The oil tank was fitted by Mike.
Derrick, Avon Posted on 14/08/2017 , work completed 14/08/2017
Recommended
The trader replied (on 08/09/2017)
Hi Derrick, Many thanks for your informative and kind comments after installation of your new oil boiler, tank and radiators. I will make sure your thanks are passed onto Lee and his team, including Mike and Gary on our tank installation team. We hope you have trouble free use of the system for many years to come, but of course if you need our services please feel free to contact our heating service office on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
My review
Customer Service
Quality
Value
I was pleased that the job was quickly and competently executed.
Gerald, Somerset Posted on 12/08/2017 , work completed 12/08/2017
Recommended
The trader replied (on 07/10/2017)
Hi Gerald, thank you for your time and comments in your review. We are very pleased with have met your expectations and completed the job in a timely and competent manor. We do hope we can help you in the future and should you need our services please feel free to contact our dedicated heating services team on (01749) 678828. Warm regards from all the team @ Tincknell Heating.
Excellent job
Customer Service
Quality
Value
Fantastic engineers, excellent job. Always arrived on time and cleared up at end of installation. Would highly recommend the company. Lee, Jamie & Harry were the heating Engineers.
Jean, Somerset Posted on 07/09/2017 , work completed 07/09/2017
Recommended
The trader replied (on 07/10/2017)
Hi Jean, we are really pleased with the review you have posted and I know Lee, Jamie and Harry will be happy with your kind comments. If you need any help in the future please feel free to contact our dedicated heating services team on (01749) 678828. Warm regards, Nick, Lee, Jamie and Harry and all the team @ Tincknell Heating.
Excellent job
Customer Service
Quality
Value
Very prompt, quick, polite, clean & very good job. Thoroughly recommend.
Margaret, Dorset Posted on 19/04/2018 , work completed 19/04/2018
Recommended
The trader replied (on 08/05/2018)
Hi Margaret, thank you for taking the time to leave a review of our services. Its great to receive such positive feedback for the work carried out and we gladly welcome your recommendation. We hope to be of service to you again in the future. Kind regards from all the team @ Tincknell Heating.
My review
Customer Service
Quality
Value
Excellent job. New Worcester Greenstar 35/50 kw oil filled boiler fitted. The men were very kind and considerate and explained everything brilliantly. Arrived punctually on both days 15th/16th May 2018.
Sheila, Somerset Posted on 15/05/2018 , work completed 15/05/2018
Recommended
The trader replied (on 01/06/2018)
Hi Sheila, thank you for your time and kind review of our installation team when installing your new Worcester oil boiler. I am glad we were able to help and hope we can be of service to you for many years to come. Warm regards everyone @ Tincknell Heating.
Boiler upgrade on boiler.
Customer Service
Quality
Value
Excellent careful prior planning & preparation for a complicated installation resulting in a thoroughly professional, immaculate & cheerful team, keeping disruption to an absolute minimum. No mess, completed on time. I would be delighted to recommend Tincknells team Lee & Liam.
Moira, Somerset Posted on 12/07/2018 , work completed 12/07/2018
Recommended
The trader replied (on 30/07/2018)
Dear Moira, thank you very much for your kind comments in your review. Its great to receive such good feedback. I am pleased you are happy with the installation and I hope you have many years of trouble free use from your new boiler. I will make sure Lee and Liam receive a copy of your review, I know they will appreciate your feedback and recommendation. Should you require our services again in the future please do not hesitate to contact our Heating Services department on 01749 678828. Kindest regards from everyone @ Tincknell Heating.
Great service
Customer Service
Quality
Value
My elderly father needed a new boiler to replace an unreliable, ancient one. I asked several firms for advice on the existing system/layout & to quote. Tincknells were not the cheapest (but not the costliest) but won on the excellent advice & service; first from Nick in the office for his responses to my initial & subsequent enquiries, right through to the removal of old & installation of new by Lee & the 2 Liams ( who also left everything clean & tidy). They were all super efficient, trustworthy & friendly throughout. It's now about 5 months since completion & there have been no problems at all - Father's heating & hot water system works beautifully & is now so easy to run. I have no hesitation in recommending them highly.
Vinia88 Posted on 11/08/2018 , work completed 11/08/2018
Recommended
The trader replied (on 13/09/2018)
Dear Vinia88, we are really pleased with the review you have posted and I know Nick, Lee, Liam and Liam will be grateful for your kind comments. We welcome your recommendation and I hope we can be of service to your family again in the future. Please do not hesitate to contact us on 01749 678828 if you require our services. Warmest regards from everyone @ Tincknell Heating.
Very satisfied
Customer Service
Quality
Value
I was very impressed with the service and knowledge. They were also very polite and considerate whilst working in my house for 3 1/2 days. Nothing was too much trouble. Certainly recommend. Engineers Ollie, Keith, Liam & Liam.
Lorraine, Avon Posted on 26/10/2017 , work completed 26/10/2017
Recommended
The trader replied (on 17/11/2017)
Hi Lorraine I am really pleased to hear of your experience with our installation team over the period of 3 1/2 days whilst installing your new boiler. It is always our aim to keep the customer informed on the progress of the install whilst taking place. Please contact us again if you need our services on 01749 678828. With warmest regards from everyone @ Tincknell Heating.
Excellent job
Customer Service
Quality
Value
Excellent job in removing my old complicated boiler replacing with new and dealing with all the different zones of heating in the house.
David, Somerset Posted on 10/10/2017 , work completed 10/10/2017
Recommended
The trader replied (on 17/11/2017)
Thank you David for your kind comments and review of our services. I am glad you are happy with the replacement boiler. I hope we can be of service to you in the future. Warm regards from Nick and all the team @ Tincknell Heating - Tel no. 01749 678828
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