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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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4.9
420 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt & professional
Customer Service
Quality
Value
Boiler repair. I was content with cost. Service was ultra prompt for which effort I was grateful. I am an old person needing heat in this home. Tincknell & Co responded with a same day visit and fix. Quite exceptional. The engineer was also first class.
Hugh, Avon
, work completed
Recommended
Very good.
Customer Service
Quality
Value
Work undertaken most satisfactory. Very pleased.
Raymond J, Somerset
, work completed
Recommended
Professional boiler replacement
Customer Service
Quality
Value
They were able to come out to us quite quickly, considering they had already topped the Which tables. The work was carried out to schedule neatly and taking into account some non-standard requirements. They seemed to be competitively priced. No problems since. Very pleased overall.
Paul, Somerset
, work completed
Recommended
Efficient & polite
Customer Service
Quality
Value
They were efficient and responded rapidly to my initial approach for an estimate & had completed the installation of a new oil tank 11 days after I rang to ask them to come & look at the job.
Which? Trusted Traders Consumer
, work completed
Recommended
Professional work
Customer Service
Quality
Value
Very rapid replacement of a weeping metal oil tank. Initial enqirry of a Tuesday, Inspection on the following Friday, and installation of new tank following Tuesday. Very common sense approach to health and safety regulations. Another company gave a quote with many unnecessary requirements not relevant to our rural location at a much inflated price with little attention to the practical details of the job. The Tincknell's installers were being inspected by a Health and Safety consultant which was very informative.
Customer in Somerset
, work completed
Recommended
On time, polite & thorough
Customer Service
Quality
Value
Replaced primary hoses which had broken down causing debris to gather around boiler & also had to replace heat exchanger plate. The work was carried out. The engineer was very efficient & polite, explaining everything as they along. Definitely recommend.
Patricia, Somerset
, work completed
Recommended
Classy, reliable and friendly
Customer Service
Quality
Value
We have dealt with TIncknells since we moved into our current home 32 years ago. They’ve never let us down. Staff, service and everything about them, is exceptional in our experience.
Customer in Wiltshire
, work completed
Recommended
Replaced our oil boiler
Customer Service
Quality
Value
I was really impressed, they were very polite and effiecent, they were brilliant. They even bought me a bunch of flowers to thank me for using them!
Diane, Somerset
, work completed
Recommended
New boiler installation
Customer Service
Quality
Value
I have been having my boiler serviced by Tincknells for years and Just had a replacement boiler fitted after the old one finally gave up. They have been extremely helpful from the original service guy to the sales team and organised a new one to be fitted very quickly. The guys arrived on time, were both very polite and had the new boiler installed in no time. Before they left they made sure I was happy with what they had done and ensured I had no questions unanswered. Would definitely recommend.
Customer in Somerset
, work completed
Recommended
Above and beyond
Customer Service
Quality
Value
I can't praise Tincknell Heating enough. Although they are just my heating oil suppliers I needed their advice re my double skin tank as over the years rain water had built up between the two skins, the tank bund. This is a known fault with the lid on this particular tank, which I hasten to add, they did not install. The bund was emptied today of 400 litres of water. The two on site engineers then took the time to cover the lid with with some pond liner I had and security with a bungee cord.
Customer in Wiltshire
, work completed
Recommended