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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
420 reviews
Recommended
Recommended
by 100% of customers
Sort by
very professional, polite, prompt.
Customer Service
Quality
Value
I have dealt with Tincknell for 43 years since moving from London. From the start, they gave me good service and value, were very polite and I would never think about going elsewhere to another company. I am not surprised they are won a which award.
Peter, Somerset
, work completed
Recommended
Very attentive, friendly and professional
Customer Service
Quality
Value
Engineers - James, Liam and Ollie.
Mike, Somerset
, work completed
Recommended
Above expectations
Customer Service
Quality
Value
Tincknells have just installed a new boiler in our church. The experience has been superb from Lee's initial visit to do the quote to Liam and Ollie installing it. They were helpful, polite and considerate and careful workers, leaving everything really tidy. Thank you. Engineers, Liam, Ollie and Lee.
Sue, Somerset
, work completed
Recommended
Yes - prompt & professional
Customer Service
Quality
Value
I had run out of oil. I phoned at 8:30 & the oil was delivered, 14 miles by 10:00am. I have been dealing with Tincknells for 50 years (I am 93) and they have never let me down - acted promptly & efficiently. They are all very polite & helpful at all times. (I may say that this isn't the first time I've run out of oil). Highly recommended.
Betty, Avon
, work completed
Recommended
Brilliant
Customer Service
Quality
Value
Tank installation called out promptly and efficiently, - boiler failed 2 hours later - Tincknell engineers arrived within 1/2 hour of my call - problem not connected to new oil tank and quickly resolved. (The same day).
Catherine, Avon
, work completed
Recommended
First class service.
Customer Service
Quality
Value
Quotation was very detailed. Work carried out on dates advised to a very high standard. Final cost was price quoted. Extremely professional from start to finish.
Chris, Somerset
, work completed
Recommended
New boiler
Customer Service
Quality
Value
Very professional and efficient approach to the problems encountered during the update to our heating system. A combination of extremely hot weather and a very curious existing system was really challenging for the installation team. They tackled these problems with a great spirit and still managed to finish by the scheduled date. Everything was left shipshape and very clean. We were kept fully informed as the job progressed.
Customer in Somerset
, work completed
Recommended
My review
Customer Service
Quality
Value
Brilliant.
John, Somerset
, work completed
Recommended
Five-star service
Customer Service
Quality
Value
One of the main reasons I chose Tincknell Heating to replace my ageing oil-fired boiler was because it gets consistently excellent reviews on this website and is recommended by 100% of customers. The reviews mostly say the same thing: its engineers are cheerful, friendly, professional and knowledgeable; they turn up on time, work long hours and clear up when they leave; and when they give you the final invoice, they also present you with a beautiful bunch of flowers. How right they were. Keith and Liam tackled what turned out to be a tricky installation, involving a scaffolding tower and inconvenient lumps of Mendip limestone, with patience and good humour. They never stopped apologising for the disruption and were a pleasure to have around the house. They completed the job on time, carefully explained how the new system worked and reassured me that help and advice was only a phone call away. They are a credit to what is clearly a well-run, local company that deserved to win the Which? Trusted Trader of the Year award.
Nick Wigzell
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
We have known Tincknell Fuels for 34 years and they have always given us good service. We felt it was time for a new boiler so it was Tincknell Fuels we went to. The 2 men that came to talk to us were very good especially Liam Woolley; he answered all the questions we asked him, we found him to be very knowledgeable and helpful. Liam and Steve both worked very hard and were tidy and cleared up after themselves each day. We would recommend Tincknell fuels and were delighted to to receive flowers on the last day. Thank you Tincknell for that lovely thought.
, work completed
Recommended