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Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
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4.9
420 reviews
Recommended
Recommended
by 100% of customers
Sort by
Prompt and professional.
Customer Service
Quality
Value
The company responded promptly to our need for a new boiler. The team sent in were polite and were well briefed. They completed the work on schedule, tested the system and explained how to operate the controls. Subsequently, a failure of a component was rectified promptly. Engineers: Ollie, Steve, Jamie and Liam.
Roger, Devon
, work completed
Recommended
Fantastic fast efficient trustworthy service
Customer Service
Quality
Value
Thank you to staff at point of logging my breakdown to the incredibly swift arrival of an engineer, lovely guy named Mike, who arrived while I was with a patient and who got on with the job and fixed the issue without interruption to my work. Hugely grateful. Thank you. They may not be the cheapest but the quality and speedy response makes up for that. Highly recommend.
Customer in Somerset
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
A friendly and helpful experience from start to finish. Great communication.
Olwen, Somerset
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Tincknell Fuels Ltd were not the cheapest quote for the boiler installation. However it was well worth in spending the extra to have a very good team carrying out the work with no fuss and completing work on time. All the work was carried out as promised in the estimate with no extra's. Very pleased with their work.
Peter, Dorset
, work completed
Recommended
Boiler service
Customer Service
Quality
Value
Paul usually carries out the annual boiler service for us. He is very thorough and always goes the extra mile to solve any problems.
Customer in Somerset
, work completed
Recommended
Great support with solving a boiler fuel leak inside our kitchen!
Customer Service
Quality
Value
A call back from Tincknells Thursday morning after our worried message the night before, led to one of their Engineers arriving before 10am, the same day. Fausto then assessed what the issue was, a pinhole leak on the internal fuel feed pipe. He carefully removed the failed pipe, made-up a like for like new replacement, re-fitted everything, then after carefully testing the final fitment, all was resolved. So, after no more than an hour, the leak was dealt with. What a professional task, carried-out by Fausto, a likeable, genuinely concerned person, who gave us considerable confidence in a job well done. A real credit to Tincknells. Brilliant team attitude. 👏 Still re-tiling and some decorating to resolve, but that will happen. Thanks from the Newton’s. 👍😎
Tony in Somerset
, work completed
Recommended
Tincknell is great
Customer Service
Quality
Value
We have an Aga and Mike from Tincknell has been servicing it for years - without fault. In fact I think his Dad did it before him. Mike is a delight - he services perfectly every time with no mess or hassle. I would recommend Tincknell.
Customer in Somerset
, work completed
Recommended
Trustworthy.
Customer Service
Quality
Value
I realise there are cheaper companies but can you trust them for repairs. I have always had good service. Not cheap but reliable.
Diana in Bath and North East Somerset
, work completed
Recommended
Prompt Service
Customer Service
Quality
Value
My oil AGA cooker was losing heat rapidly and was due a service. I phoned Tincknell and Pat in the office was very helpful, noting that Rob our normal engineer was working that day at a nearby property. He rang me back and said he could fit me in that afternoon. Always cheerful, he gets on with sorting out the problem and leaves no mess when he leaves. While most appointments are not always quite as quick as this one, they have invariably provided me with a reasonably fast turn around for boiler and AGA service for over 25 years.
Customer in Devon
, work completed
Recommended
Thorough boiler service
Customer Service
Quality
Value
Service was very thorough, and everything left clean and tidy. After the engineer examined the tank filters, one now started weeping fuel. This was eventually solved by replacing the offending filter in the following week, at no expense to me. All now good. Thank you
Customer in Somerset
, work completed
Recommended