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Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Excellent professional service
Customer Service
Quality
Value
Whilst more expensive than other quotes, the service provided and quality of work was excellent and the fitters were professional throughout.
Mark, Somerset Posted on 18/01/2018 , work completed 18/01/2018
Recommended
The trader replied (on 15/03/2018)
Hi Mark, many thanks for your time in completing a review of our services and also for your kind and informative comments. We always take care in offering our customers the best possible service we can. If we can be of service to you in the future please feel free to contact us on 01749 683941. Warm regards all the team @ Tincknell Heating.
Great job
Customer Service
Quality
Value
Had to have a new oil tank fitted on one of the coldest days of the year! The guys turned up on time and had the new tank installed and working within 2 hours. Left the area clean and tidy too. Thank you!
Sarah, Dorset Posted on 23/02/2018 , work completed 23/02/2018
Recommended
The trader replied (on 13/04/2018)
Hi Sarah, thank you very much for such a great review of your tank installation. I am glad our installers could help you and provided the service you expect. If you need our services again in the future please feel free to contact us on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Good work, well and neatly carried out.
Customer Service
Quality
Value
We use Tincknell Heating to service our Rayburn so when we had a leak down the side of the flue from the roof we asked them if they couls sort it. They were prompt, careful and thorough. They were happy to explain what they were doing and left everything neat and tidy.
Customer in Posted on 01/10/2019 , work completed 26/09/2019
Recommended
The trader replied (on 06/02/2020)
Thank you for your review of our services. We look forward to being of service to you again in the future. If you ever need us, please feel free to contact our Team on 01749 678828. With warmest regards from everyone @ Tincknell Heating.
Dynamic duo!
Customer Service
Quality
Value
Remove old boiler, replace with new Worcester and tidy pipework. Very quiet workers, incredibly tidy and clean workers. There was a problem identified so the guys came back next ay and got stuck in. Finished successfully by 14:30. Attic, house, garage and garden left as though no work done. (also punctual!). Immaculate and working. Engineers Keith and Ollie.
Brenda, Somerset Posted on 30/11/2018 , work completed 30/11/2018
Recommended
The trader replied (on 28/12/2018)
Dear Brenda, thank you for your complimentary review. I will make sure Ollie and Keith receive a copy of your feedback. If we can be of service with any of your heating needs in the future please feel free to contact our Heating Services department on 01749 678828. Kindest regards from everyone @ Tincknell Heating.
Excellent installation
Customer Service
Quality
Value
Excellent installation of new boiler by pleasant and efficient, hard-working tradesmen who lived up to their accredited status - highly recommended.
Ron, Somerset Posted on 11/04/2019 , work completed 11/04/2019
Recommended
The trader replied (on 30/04/2019)
Dear Ron, thank you for your time and kind comments in your review. I am pleased to hear you are happy with the installation of your new boiler and we welcome your recommendation. Should you require our services in the future please do not hesitate to contact our Heating Services team on 01749 678828. Warm regards from everyone @ Tincknell Heating.
Efficient & polite
Customer Service
Quality
Value
I am particularly grateful for the speed with which you have installed my new boiler. I was managing with a log fire - but the logs were running out & would not have lasted another week, so thank you. Jamie & Steve were splendid - good workers, finished on time & everything left clean & tidy. And thank you for my beautiful flowers, quite unexpected.
Molly, Dorset Posted on 11/02/2019 , work completed 11/02/2019
Recommended
The trader replied (on 27/03/2019)
Dear Molly, thank you for your time and comments in your review. We are pleased to hear you are happy with the boiler change. It was a pleasure to install your new boiler and I hope you have many years of trouble free use. I hope you enjoyed the flowers, a little thank you for choosing Tincknell Heating to install your new boiler. Should you need our services in the future we will be more than happy to help, feel free to contact our Heating Services Team on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Excellent service
Customer Service
Quality
Value
As always, the engineer was punctual, friendly and efficient . I can recommend Tincknell with confidence
Customer in Dorset Posted on 25/09/2020 , work completed 20/09/2014
Recommended
The trader replied (on 03/11/2020)
Thank you for your time and lovely review. I am really happy to hear you are pleased with the work undertaken. If you ever need us, please feel free to contact our Heating Services Team on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Great job and very helpful
Customer Service
Quality
Value
Tincknells fitted a new boiler for us. They were prompt and efficient. A very professional job. The guys were friendly and considerate throughout.
Andy, Avon Posted on 17/05/2018 , work completed 17/05/2018
Recommended
The trader replied (on 01/06/2018)
Dear Andy, Thank you for your review of our installation of your new boiler. We always try our very best to provide a top quality professional service, and glad we achieved this on your installation. We appreciate your kind review and look forward to helping you should you require our services in the future. With warm regards from all the team @ Tincknell Heating.
New Boiler Installation
Customer Service
Quality
Value
Our new boiler installation was completed today. The engineers were really professional, knowledgeable, helpful, friendly and efficient. They explained everything clearly and simply and nothing was too much trouble. Many thanks Liam and Ollie.
Carol in Somerset Posted on 27/01/2022 , work completed 27/01/2022
Recommended
The trader replied (on 28/01/2022)
Many thanks for your time in completing a lovely review. It's great to receive such good feedback and I hope we can continue to offer our services to you in the future. Please feel free to contact our dedicated Heating Services team on 01749 678828. Kindest regards from Liam, Ollie and everyone @ Tincknell Heating.
Great service.
Customer Service
Quality
Value
The engineer arrived well within the times previously agreed and carried out the annual service on our oil fired boiler in an organised manner. He was happy to discuss the progress of the service in a friendly way and advised there were no problems with the boiler, such that should be no need to replace the boiler any time soon. After the boiler service was complete, the area around the boiler was cleaned up leaving no trace of the work undertaken. The service included an inspection of the oil tank and the lines between the tank and the boiler, confirming all was in order.
Mike in Somerset Posted on 25/05/2022 , work completed 18/05/2022
Recommended
The trader replied (on 27/05/2022)
Dear Mike, thank you so much for your fantastic review and comments. I will make sure our engineer receives a copy of your review, I know he will really appreciate your kind feedback. I am so pleased to hear you had such a good experience with Tincknells. If you have any questions, please feel free to contact our Heating Services Department on 01749 678828. Kindest regards from everyone @ Tincknell Heating.
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