Tincknell Heating

Lee did a great job in the initial survey and following design process for our heat pump, accommodating our thoughts and requirements for future works in his design. The whole team was brilliant throughout the installation process, working professionally, efficiently, and always leaving the house in good order at the end of each day, to allow us to remain in residence despite a full rework of the whole heating system. I would not hesitate to recommend.

Our new boiler installation was completed today. The engineers were really professional, knowledgeable, helpful, friendly and efficient. They explained everything clearly and simply and nothing was too much trouble. Many thanks Liam and Ollie.

I have used Tinknell Fuels to service my Grant oil boiler and oil burning AGA stove for about 19 years. On a couple of occasions I used other companies and so can make a clear judgement on the service provided by all. Tinknell engineers are experienced, very thorough and always do a very good job. Each appliance is broken down into many parts, cleaned thoroughly and if needed parts are replaced with a clear explanation of the reasons for doing so. You really get the impression that they have a thorough knowledge of the equipment and they readily share what they are doing and why, and provide clear advice on what is necessary to prolong the appliance’s life. In addition they leave the appliance and the area in which they have worked spotlessly clean. I cannot say the same for other engineers I have had to service my appliances. They are slip shod, do the minimum work necessary and are off before you know it. Tinknell’s are not cheap. Currently (2022) a boiler and AGA together cost about £350 incl VAT. However, for this you are assured of a very good service and thereafter an appliance that will function reliably until the next service. If something is not right and it has happened only once with an AGA burner, the engineer will return and fix it at no extra cost, as long as the problem is related to the service. Tinknells are a 5 star organisation and two of their many engineers, Andy Simpson and Mike Morgan, are a credit to their profession.

The engineer arrived well within the times previously agreed and carried out the annual service on our oil fired boiler in an organised manner. He was happy to discuss the progress of the service in a friendly way and advised there were no problems with the boiler, such that should be no need to replace the boiler any time soon. After the boiler service was complete, the area around the boiler was cleaned up leaving no trace of the work undertaken. The service included an inspection of the oil tank and the lines between the tank and the boiler, confirming all was in order.