Tincknell Heating

Jamie and Liam moves out boiler and extended the flue so that the fumes were kept well away from our door. They were helpful, prompt and tidy. I would be happy to recommend them to anyone who needs work done on their boiler.

Steve Ingram carried out both services very efficiently as usual. He is unfailingly courteous and helpful and we always prefer him to service our equipment.

The Tincknell engineer Paul, yet again provided us with excellent service, prompt, polite, efficient and highly competent. We will miss him when he retires, but are confident his replacement will maintain the high standard that has been set.

The contract was to remove the existing Heating Boiler and replace with a new Worcester Bosch Greenstar Danesmoor Utility Oil fired Boiler over a 3 day period 19 - 21 August. The team of 2 Technicians and one Apprentice arrived on time each day and worked to their published schedule with the team leader briefing us clearly at each stage of the work. All three were well presented, polite, courteous, cooperative and considerate and dealt with all our queries and observations including some additional tasks not originally planned for. All tasks were carried out professionally and they were very tidy workers clearing up as they went along. Once installed the new boiler was tested rigorously, the full heating system was flushed and cleaned twice before draining and refilling with inhibitor and final test. Several faults with radiators were rectified, a faulty new switch unit was replaced and a new floor air grille was fitted. The Team briefed my wife & I on all the controls, new equipment and actions to take in case of failures or emergencies and the manufacturer's guarantee and Tincknell Heating support. We were provided with a full set of manufacturer's operating manuals for each piece of new equipment. At time of completion and sign off, the Team presented my wife with a flower arrangement on behalf of the company. It was a job very well done!

For the 4th time Keith has done an excellent job servicing our LPG boiler and gas fire. Very reassuring. Thank you!