Endorsed by Which?

Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Efficient Installation
Customer Service
Quality
Value
Both the engineers were efficient and competent with installing our new boiler.
Andrew, Wiltshire Posted on 15/03/2018 , work completed 15/03/2018
The trader replied (on 09/05/2018)
Hi Andrew, thank you for your time and comments in your review. We are pleased to hear you are happy with the boiler change. Should you require our services again in the future please feel free to contact our Heating Services Team on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Prompt, polite & professional
Customer Service
Quality
Value
The work carried out was to a high standard, on time and most of all trustworthy. I would have no hesitation in recommending Tincknell.
David, Avon Posted on 09/05/2017 , work completed 09/05/2017
The trader replied (on 05/07/2017)
Hi David, thanks so much for taking the time to leave a review, its great to hear that you would be happy to recommend us. Please don't hesitate to contact us if you need us in the future, we will be happy to help. Warm Regards, Nick & the team
A very good job.
Customer Service
Quality
Value
The manager in charge was patient, meticulous and attentive and anxious to ensure I did not pay more than necessary. The work was done very quickly and efficiently and the installers were polite, helpful and good natured.
Christian, Dorset Posted on 13/06/2017 , work completed 13/06/2017
The trader replied (on 08/09/2017)
Dear Christian, thank you for your kind comments and review of my installation team services. I am glad we were able to meet your expectations with the service and also price you paid. We hope we can be of service to you again in the future. Please feel free to contact our dedicated customer service department on 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Professional, prompt, reliable, friendly
Customer Service
Quality
Value
Tincknell were professional, prompt, reliable and friendly.
Lynda, Avon Posted on 14/07/2017 , work completed 14/07/2017
The trader replied (on 26/08/2017)
Hi Lynda, Many thanks for your time and kind comments in your review. We are glad our engineers could help you and provided you the service you expect. Warm regards from Nick and the team @ Tincknell Heating tel no. 01749 678828.
Thank you Tincknells
Customer Service
Quality
Value
Installation of new oil-fired combi boiler. Our old boiler gave up the ghost during a cold snap, and Tincknells were most concerned that we should not be left without heating or hot water. They managed a temporary repair, and arranged the installation of the new boiler earlier than we expected. All their staff were very pleasant and considerate, and the new boiler is performing well.
Which? Trusted Traders Consumer Posted on 12/05/2016 , work completed 12/05/2016
The trader replied (on 14/02/2017)
Thank you for your comments and review. We always try our best if there is some urgency on installing a new boiler to provide a quick turn-around. I am so pleased we were able to help you. Should you need our services in the future please feel free to contact our heating services office on 01749 678828. Warm regards from Nick, and everyone at Tincknell Heating.
Very good work
Customer Service
Quality
Value
Kept to estimate, date & time. No mess. Pleased with work.
Timothy, Somerset Posted on 12/06/2018 , work completed 12/06/2018
The trader replied (on 13/07/2018)
Thank you Timothy for your time and review. I am happy to hear you are pleased with the work carried out. If you need our services again in the future please feel free to contact us 01749 678828. Kind regards from everyone @ Tincknell Heating.
New Oil Tank Fitted
Customer Service
Quality
Value
Fitted a new oil tank, with the contents of the old and failing one transferred and then the old one removed and disposed of. Clean and tidy job.
Which? Trusted Traders Consumer Posted on 22/12/2016 , work completed 22/12/2016
The trader replied (on 31/01/2017)
Thank you for your review and details of the work completed. I hope the new tank gives you many years of service, and of course if we can help with anything else in connection with your heating system please feel free to contact our team on 01749 678828. Warm regards, Nick, Mike, Gary and everyone @ Tincknell Heating.
My review.
Customer Service
Quality
Value
Good work!
Ryan, Avon Posted on 09/02/2017 , work completed 09/02/2017
The trader replied (on 22/02/2017)
Hi Ryan, Thank you for your time in completing a review of our services. I do hope we can be of help in the future and should you need to contact us our number is 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Very happy
Customer Service
Quality
Value
Installed new boiler. Arrived on time. Pleasant and good at communicating progress during the day. Explained how everything worked. Very happy with having used Tincknells.
C, Avon Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 30/04/2019)
Many thanks for your time and kind review C. I am pleased to hear you had such a great experience with Tincknells. I hope we can be of service to you again in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Best regards from everyone @ Tincknell Heating.
Very good workers, knowledgeable
Customer Service
Quality
Value
Jamie, Steven, Keith and David friendly, polite. Got on with job, several problems that came up.
Gerald, Avon Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 10/04/2019)
Dear Gerald, thank you for your review of our services. We look forward to being of service to you again in the future. With warmest regards from everyone @ Tincknell Heating.