Endorsed by Which?

Tincknell Heating

4.9

423 Reviews

Opening Hours
Today -
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
423 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
My review.
Customer Service
Quality
Value
Good work!
Ryan, Avon Posted on 09/02/2017 , work completed 09/02/2017
The trader replied (on 22/02/2017)
Hi Ryan, Thank you for your time in completing a review of our services. I do hope we can be of help in the future and should you need to contact us our number is 01749 678828. Warm regards, Nick and all the team @ Tincknell Heating.
Very happy
Customer Service
Quality
Value
Installed new boiler. Arrived on time. Pleasant and good at communicating progress during the day. Explained how everything worked. Very happy with having used Tincknells.
C, Avon Posted on 03/04/2019 , work completed 03/04/2019
The trader replied (on 30/04/2019)
Many thanks for your time and kind review C. I am pleased to hear you had such a great experience with Tincknells. I hope we can be of service to you again in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Best regards from everyone @ Tincknell Heating.
Very good workers, knowledgeable
Customer Service
Quality
Value
Jamie, Steven, Keith and David friendly, polite. Got on with job, several problems that came up.
Gerald, Avon Posted on 25/03/2019 , work completed 25/03/2019
The trader replied (on 10/04/2019)
Dear Gerald, thank you for your review of our services. We look forward to being of service to you again in the future. With warmest regards from everyone @ Tincknell Heating.
Careful boiler installation.
Customer Service
Quality
Value
I would highly recommend Tincknells. They installed a new boiler in a difficult position and against the demands of an ancient house. This was done with great care and professionalism. 'Blips' after were dealt with very speedily.
Victoria, Avon Posted on 08/03/2019 , work completed 08/03/2019
The trader replied (on 02/04/2019)
Dear Victoria, many thanks for your time in completing your review. We welcome your recommendation and look forward to being of service to you again in the future. Please feel free to contact our Heating Services department on 01749 678828. Best regards from all the team @ Tincknell Heating.
Professional
Customer Service
Quality
Value
A very efficient team, arrived on time, tidy workers would definitely use again.
Ann, Somerset Posted on 30/10/2017 , work completed 30/10/2017
The trader replied (on 17/11/2017)
Hi Ann, Thank you for your review of our services. We look forward to of being of service to you again in the future. With warmest regards from everyone @ Tincknell Heating. Tel No.: 01749 678828.
Prompt
Customer Service
Quality
Value
Ollie and Liam arrived on the day, got on with the job despite the heavy rain and finished on time. It works and so did they, good team!
Lesley, Somerset Posted on 19/10/2017 , work completed 19/10/2017
The trader replied (on 03/11/2017)
Hi Lesley, Thank you for your kind review. It's nice to hear Ollie and Liam battled the elements to complete the installation on time. I hope we can be of service to you in the future. Warm regards, Nick, Ollie, Liam and all the team @ Tincknell Heating.
Good job
Customer Service
Quality
Value
Tidy job, pleasant engineers, very satisfied with the result.
Janette, Avon Posted on 16/10/2017 , work completed 16/10/2017
The trader replied (on 17/11/2017)
Hi Janette thank you for your time in completing a review of our services. We hope we can be of service again to you in the future. With warmest regards, all the team @ Tincknell Heating (01749) 678828.
Very efficient
Customer Service
Quality
Value
Installation of new radiator, repositioning of boiler, new thermostat, flush system, and annual boiler service. Punctual, polite, very efficient.
Michael, Avon Posted on 01/10/2018 , work completed 01/10/2018
The trader replied (on 17/10/2018)
Dear Michael, thank you for your time and review. Should you require our services again in the future please feel free to contact our Heating Services Team on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Excellent service
Customer Service
Quality
Value
The whole operation from initial visit and quotation, response to queries, fixing time by installation, carrying out installation and explaining details was efficient and all the personnel involved were helpful, considerate and courteous.
Nigel, Avon Posted on 29/06/2018 , work completed 29/06/2018
The trader replied (on 26/07/2018)
Dear Nigel, many thanks for the review. Feedback from our services is always welcome and we appreciate the detailed review and comments. If you require our services in the future feel free to contact our Heating Services department on 01749 678828. Kind regards from everyone @ Tincknell Heating.
Quick & very helpful & clean.
Customer Service
Quality
Value
Speedy response to the situation. Clear information & advice.
Julia, Somerset Posted on 31/10/2018 , work completed 31/10/2018
The trader replied (on 15/11/2018)
Dear Julia, many thanks for your time and kind review. Should you require our services again in the future please feel free to contact our Heating Services team on 01749 678828. Kind regards from everyone @ Tincknell Heating.