Tincknell Heating

Had a problem with the indoor tank oil level monitor. Thought it had been fixed at a service, but it went wrong again. They arranged for an engineer to come out at our convenience and he was able to fix the problem very quickly. Friendly, efficient service.

Excellent service as always. Faulty boiler fixed within an hour of phoning. I've been a customer of Tincknells for several years and have never been disappointed with their service.

My Stanley cooker decided to breakdown on me during the terrible times of the COVID lockdown! I made a call on Monday morning not expecting to get much joy but to my absolute joy I had an engineer with me the following morning. Fausto the engineer diagnosed the problem straight away and before fitting any parts checked that I was happy for him to do so. He did a great job and had Stanley up and running again in no time! I would highly recommend Tinknell Heating for there professional prompt service and will certainly be using them for Stanley's future calls.

Completely professional from start to finish. Boiler now installed in our garage. Excellent communication throughout. Extremely happy with the result.

We decided to relocate our central heating boiler from the kitchen and on advice from Tincknell Fuels Ltd. we had an outside boiler installed. Tincknell provided us with a quotation which we accepted and the work was scheduled for October 19 and 20. The team of two engineers together with an apprentice arrived on the 19th. and on time. We were pleased to see that the two senior men treated their apprentice with consideration and integrity. The installation team were very caring and careful in moving around our property. We were very impressed with the professionalism and hard work of the men and the installation was completed on time and in budget. There was a minor problem found late on the last day which was dealt with to our satisfaction the following day. We would have no hesitation in recommending TINCKNELL FUELS LTD. for their quality and service.

Thank you to all at Tincknells for the excellent service you have provided us in regards to our oil tank replacement. From start to finish the service has been nothing but excellent from Tincknells. Mike and Gary who fitted the tank were punctual, polite, professional and extremely tidy. I would have no hesitation in recommending your services to others.

We have used Tincknells to service our gas central heating system for several years and are pleased with both the quality of the work done and the charges. During a recent service we mentioned occasional malfunction of the ignition on the heating and hot water system so they made serveral visits checking possible causes, starting with the cheapest option. As the bill mounted up it seemed that a total replacement was the best option. This was carried out over two days. The first day involved setting up scaffolding which was well thought out as the scaffold company had made a previous site visit and recommended a cheaper option. Scaffold was.up and down on the first day and the work was completed on the second day. All work was clean and they consulted with us as the work progressed. A return visit after completion was no problem to clarify operation. We were not charged for the original service or fault-finding visits and parts which is very decent customer service.

This was an annual service conducted on my central heating boiler. I found the engineer who did this service extremely thorough and very competent . My opinion has been fully justified by the fact that my heating system has never worked as satisfactorily as it does now. Furthermore the engineers manner was pleasant and helpful. He proved to be exceptionally good at his job.

This was a fairly complex job replacing an old oil fired boiler with modern Worcester Greenstar boiler. Despite having to work under Covid restrictions and at a busy operational time, Tincknell team worked very efficiently at both problem solving in my system and installation of the new boiler. Throughout, their team took time to explain what they were doing and how the new installation would work. I am very pleased that I selected Tincknell and feel that I have benefitted from their vast experience.

We found Tincknells very professional in all aspects from providing a quotation following a visit from their engineer to agreeing dates and completing the job which in our case was not straightforward. We could not recommend them more highly. They were Superb.