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Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed
See customer reviews & leave a review

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment

  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Recommended

Recommended

by 100% of customers
Sort by
Installation of new gas fired system boiler, hot water cylinder, immersion heater and radiator thermostat valves
Customer Service
Quality
Value
Absolutely outstanding. Punctual, mess-free, friendly and communicative installation team. I cannot praise them too highly.
Customer in Somerset Posted on 10/11/2022 , work completed 10/11/2022
Recommended
The trader replied (on 17/11/2022)
Thank you so much for your time and fantastic review. I am really happy to hear you are pleased with the installation, I will pass your comments on to our installation team. If there is anything else we can help with please feel free to contact our Heating Services team on 01749 678828. Warmest regards from everyone @ Tincknell Heating.
Annual Boiler Service
Customer Service
Quality
Value
Tincknell Fuels Ltd., installed our boiler in 2002 and have serviced it every year. Their engineers are always polite and professional. Likewise the office staff are also helpful when dealing with any issues we have with the system or when arranging fuel deliveries. I would recommend Tincknells for their good service and quality workmanship.
Customer in North Somerset Posted on 09/06/2023 , work completed 31/05/2023
Recommended
The trader replied (on 19/06/2023)
Many thanks for your time and kind review. We hope we can be of service to you for many more years to come. If there is anything else we can help you with, please feel free to contact our heating services team. Warm regards everyone at Tincknell heating.
Gauge Replacement
Customer Service
Quality
Value
The engineer arrived at the time booked, was friendly, and promptly replaced the gauge which has subsequently functioned accurately.
Customer in Somerset Posted on 13/08/2024 , work completed 03/07/2024
Recommended
The trader replied (on 15/08/2024)
What a lovely review, thank you so much for taking the time to post it. If you need anything else from us please don't hesitate to call on 01749 678828. With thanks from us all at Tincknell Heating
Annual service
Customer Service
Quality
Value
I have found the engineers that come are very pleasant and efficient at the work they do. I have used Tincknells for a number of years and found the workmanship faultless.
Customer in Somerset Posted on 15/08/2024 , work completed 25/07/2024
Recommended
So how does this work.....?
Customer Service
Quality
Value
Moving into a property with a limited knowledge or experience of 'modern' heating controls I required a run down of 'what does what when'. Thanks to Tincknell, now I know!
Customer in Somerset Posted on 15/08/2024 , work completed 30/07/2024
Recommended
The trader replied (on 19/08/2024)
We're pleased to have been able to help you. It's always daunting working out the foibles of a new home so we're happy to have taken away some of the unknown from your boiler at least! If we can be of any further help please give us a ring on 01749 678828. With many thanks from all of us at Tincknell Heating.
Brilliant job and service.
Customer Service
Quality
Value
I have been so impressed, from the original visit to view site and work out a quotation, to the regular appropriate contact from Tincknell Fuels, to the installation and post-job review telephone call to ensure satisfaction. I can't praise Tincknell Fuels Ltd highly enough.
Hazel, Somerset Posted on 25/11/2016 , work completed 25/11/2016
Recommended
The trader replied (on 20/12/2016)
Thank you Hazel for your time in completing a review and your kind comments. We are very pleased you are happy with the work carried out and look forward to being of service in the future. Warm regards, Nick - Tincknell Heating
Excellent problem solving
Customer Service
Quality
Value
Our radiators w3ere heating up well but the boiler was hot heating the water that comes from the taps. It was cold to wash with unless we turned on the immersion heater. He went up into our loft and found that lime scale in the pipes up in the loft had blocked the pipes. When scraped away, the water was hot,.
Which? Trusted Traders Consumer Posted on 31/01/2017 , work completed 31/01/2017
Recommended
The trader replied (on 10/02/2017)
Many thanks for your kind and informative review. My engineer was pleased he was able to help. We look forward to of being of service to you in the future. Warm regards, The team @ Tincknell Heating.
A job well done
Customer Service
Quality
Value
The job was competitively priced. Started and finished on time. Neat and tidy work and done as requested. Customer kept informed at all times.
Robin, Somerset Posted on 14/02/2017 , work completed 14/02/2017
Recommended
The trader replied (on 22/02/2017)
Hi Robin, many thanks for your time in completing a review of our services. I am very glad that everything went well and you are happy with our visit. Please feel free to contact us again should you need our assistance. Our Heating Services number is 01749 678828. Warm regards, Nick and all the team and Tincknell Heating.
excellent work & Service
Customer Service
Quality
Value
We had a new boiler fitted and controls including a honywell controller in the sitting room and new pipes to upstairs radiator that comes off the boiler
Which? Trusted Traders Consumer Posted on 21/12/2016 , work completed 21/12/2016
Recommended
The trader replied (on 19/01/2017)
Thank you for your kind review. Your comments will be passed onto my installation team. I hope you have many years of good service with the new boiler and Honeywell controller. Please phone me on 01749 683941 should you require our services in the future. Warm regards from Nick and all the team @ Tincknell Heating.
Sorted!
Customer Service
Quality
Value
Lee, the engineer from Tinknells arrived on time was very helpful, pleasant & got us sorted very quickly.
Which? Trusted Traders Consumer Posted on 21/03/2017 , work completed 21/03/2017
Recommended
The trader replied (on 31/03/2017)
Thank you for your time in completing a review of Lee's recent visit to your house. I am glad we were able to help, should you require our services again please do not hesitate to contact our heating services department on 01749 678828. Warm regards, Lee, Nick and the team @ Tincknells.
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029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.