Endorsed by Which?

Tincknell Heating

4.9

420 Reviews

Opening Hours
Today - 08:00–17:30
  • Monday 08:00–17:30
  • Tuesday 08:00–17:30
  • Wednesday 08:00–17:30
  • Thursday 08:00–17:30
  • Friday 08:00–17:30
  • Saturday 08:00–12:00
  • Sunday - Closed

Organisations and Awards

JANUARY 2023
JUNE 2020
Nov 2019

About

Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.

Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Boiler repair
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Gas installers

  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • oil central heating
    • range cooker servicing
    • gas boiler work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
420 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Outstanding local company
Customer Service
Quality
Value
Excellent service throughout, from initial telephone enquiry to the installation and after service - polite, prompt, efficient, expert advice from an outstanding and professional local company. We couldn't have chosen a better one for the installation of our lovely new Worcester Boiler.
Margaret, Avon Posted on 05/04/2017 , work completed 05/04/2017
The trader replied (on 24/04/2017)
Hi Margaret. Thank you for your very informative and detailed review of our services. Your comments are greatly appreciated. I hope you have many years of trouble free use out of your new boiler. If you have any questions in relation to the boiler operation please feel free to contact our heating services department on 01749 678828. We look forward to looking after your new boiler for many years to come. Warm regards, Nick and all the team @ Tincknell Heating.
Radiator changes
Customer Service
Quality
Value
Absolutely superb. Can not speak highly enough of their efficiency and friendliness. Clean, tidy and very professional - a credit to Tincknells. Engineers Ollie and Lee.
Ellis, Somerset Posted on 25/04/2017 , work completed 25/04/2017
The trader replied (on 11/05/2017)
Hi Ellis, what a lovely review thank you for your comments. If we can be of service in the future please feel free to contact our heating services team on 01749 678828. Warm regards, Nick, Ollie, Lee and all the team @ Tincknell Heating.
Excellent service.
Customer Service
Quality
Value
A very efficient service, delivered to a very high standard. Would definitely recommend to others.
Sue, Avon Posted on 07/04/2017 , work completed 07/04/2017
The trader replied (on 08/09/2017)
Hi Sue, Thank you for your time in completing a review of our services. It is always a pleasure knowing we have been able to help. I will pass on your thanks to our engineers responsible and welcome any recommendation of our Company to your friends and family. Warm regards from Nick and all the team @ Tincknell Heating (Tel no. 01749 678828).
Total satisfaction
Customer Service
Quality
Value
The crew turned up on time. Did a tidy and proficient job. I am very happy to recommend them for others to sample.
Michael, Somerset Posted on 03/08/2017 , work completed 03/08/2017
The trader replied (on 26/08/2017)
Hi Michael, Many thanks for your time and kind comments in your review. Should you need our services in the future we will be more than happy to help. Warm regards from Nick and the team @ Tincknell Heating tel no. 01749 678828.
A very good job
Customer Service
Quality
Value
An excellent job done by excellent workers. Would recommend to anyone. James, Ollie & Liam.
Lilian, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 30/10/2017)
any thanks Lilian for your time in completing a review of our services. I am pleased you are happy with the work carried out by our installation team. If we can be of service in the future please feel free to contact our dedicated Heating Services team on 01749 678828. Warm regards from Nick, James, Ollie, Liam and all the team @ Tincknell Heating.
Excellent, very professional
Customer Service
Quality
Value
Tincknell very good company to deal with, two employees who fitted new oil tank. Very prompt and completed the job within the stated time frame.
Roy, Somerset Posted on 24/10/2017 , work completed 24/10/2017
The trader replied (on 17/11/2017)
Hi Roy, another successful review received, thank you very much for your kind comments. I will make sure Gary and Harry receive a copy of your comments and am pleased we could help in changing your oil storage tank. If we can be of service with any of your heating needs in the future please feel free to contact our dedicated heating services office on 01749 678828. With warmest regards, everyone @ Tincknell Heating.
Very pleased with everything
Customer Service
Quality
Value
The work was completed on time and the men were considerate cleaning up and removing all rubbish. Everything was explained as to how the controls of the boiler work. I have no hesitation in recommending Thicknell Fuels, James, Ollie and Cam.
Marion, Somerset Posted on 24/11/2017 , work completed 24/11/2017
The trader replied (on 15/03/2018)
Thank you Marion for your detailed review and kind comments. I will make sure to pass this review onto our installation team. We hope to be of service to you again in the future. Warm regards from the team @ Tincknell heating.
Prompt & professional
Customer Service
Quality
Value
Excellent.
J W F, Wiltshire Posted on 23/03/2018 , work completed 23/03/2018
The trader replied (on 13/04/2018)
Thank you for your time in completing a review, great to hear such good feedback. I hope we can be of service in the future. Kind regards from everyone @ Tincknell Heating.
Excellent Service
Customer Service
Quality
Value
Very pleasant guys. Very smart and professional. Kept area tidy & very work conscientious. Would not hesitate in recommending.
Deborah, Somerset Posted on 08/03/2018 , work completed 08/03/2018
The trader replied (on 13/04/2018)
Thank you for your review Deborah, we appreciate your comments and gladly welcome your recommendation. I am pleased you are happy and I hope we can continue to offer our services to you in the future. Please feel free to contact us on 01749 678828. Warm regards from everyone @ Tincknell Heating.
Superb job
Customer Service
Quality
Value
We used Tincknells to install a new boiler and hot water cylinder. Their quotation was competitive with others we received and totally clear as to the product and service they would provide. They arrived exactly when they said they would, were professional, friendly, courteous, tidy and worked late on the Friday evening to complete the job. They obviously knew exactly what they were doing and resolved a couple of minor glitches promptly first thing on Monday morning. We cannot recommend them too highly. We already get our heating oil from them and would not hesitate to use them for any other heating installation.
Stephan L Posted on 30/04/2018 , work completed 30/04/2018
The trader replied (on 09/05/2018)
Thank you very much for the fantastic review and lovely comments Stephan, we are always grateful for such good feedback. I will be sure to pass on your review to our Installation Team. We are very pleased you are happy with the installations and I hope you have many years of trouble free use out of your new boiler and cylinder. If you have any questions in relation to the boiler/ cylinder operation please feel free to contact our Heating Services Department on 01749 678828. Kindest regards from everyone @ Tincknell Heating.