Fantastic response
We were left with no oil moving into a new house. Tincknell supplied oil the next day, and the engineer visited immediately afterwards to get the boiler working. Couldn't have asked for a more efficient response and the work was done very quickly. I was also impressed about how knowledgeable the engineer was, and gave me a lot of helpful advice.
Customer in Somerset
Posted on 10/05/2022
, work completed 05/05/2022
Recommended
annual service
Staff friendly, Job completed. I have Used Tincknells for over 40 years. Aga and Boiler sorted quickly and with care.
Customer in Somerset
Posted on 17/03/2022
, work completed 10/03/2022
Recommended
V happy with the service.
I'm v happy with the service. The engineer was friendly and went about his work in a pleasant manner. Can't fault any part of the call. I trust and have confidence in Tincknells Heating as a service provider.
Customer in Somerset
Posted on 22/03/2022
, work completed 18/03/2022
Recommended
Great service from Tincknell Fuels engineer
This is the third time we have had Tincknell Fuels Engineer to service our oil boiler. We are very pleased with the service we have had from the company and would recommend others to use them. We also have our oil from Tincknell and receive a very good service form them.
Customer in Gloucestershire
Posted on 28/09/2022
, work completed 20/09/2022
Recommended
Boiler Service
Excellent work and really nice guy. Have used this company for many years and always good service. Staff always helpful
Customer in North Somerset
Posted on 08/10/2022
, work completed 30/09/2022
Recommended
Excellent service
I have traded with this company since 1984. They have never let me down either for servicing or oil delivery. Their staff are efficient , reliable and friendly. What's not to like. 5***** Thoroughly recommended.
Customer in South Gloucestershire
Posted on 08/06/2023
, work completed 31/05/2023
Recommended
Annual service
Tincknells have installed and serviced my boilers for over 20 years. They have always given me great service. The engineers are always on time, thorough and tidy. A reliable local company who always give efficient and reasonably priced service.
Customer in Somerset
Posted on 15/08/2024
, work completed 29/07/2024
Recommended
Very Professional
Tincknell have been carrying out our annual boiler service for more than 20 years. During that time they have also replaced the boiler. All the engineers we have met during this time have been very professional and friendly. The young man that carried out the recent service was friendly, a good communicator and a credit to the company.
Customer in Bath and North East Somerset
Posted on 16/08/2024
, work completed 17/07/2024
Recommended
Another Great Service
As always Gerald arrived promptly, was pleasant and chatty, but got on with the job of servicing our Rayburn straight away. We only use the hot water side of the Rayburn, we do not use the cooker, so Gerald negotiated with the office to get a discount on our bill due to the reduced work required. All was completed in a fair and professional manner. I highly recommend Tincknell Heating for the prompt reliability and fairness of pricing.
Customer in Somerset
Posted on 22/08/2024
, work completed 12/08/2024
Recommended
Excellent job done
The team from Tincknell Heating did an excellent job for us removing an old Rayburn and putting in a new condenser boiler. They were neat, efficient, friendly and kept us up-to-date on the work as it progressed. I don't normally give 5 star reviews as I feel they are handed out too easily but feel that this is definitely an exception. Thank you
Customer in
Posted on 21/10/2024
, work completed 09/10/2024
Recommended
Above and beyond
I can't praise Tincknell Heating enough. Although they are just my heating oil suppliers I needed their advice re my double skin tank as over the years rain water had built up between the two skins, the tank bund. This is a known fault with the lid on this particular tank, which I hasten to add, they did not install. The bund was emptied today of 400 litres of water. The two on site engineers then took the time to cover the lid with with some pond liner I had and security with a bungee cord.
Customer in Wiltshire
Posted on 20/06/2024
, work completed 20/06/2024
Recommended
Boiler replacement
December 2024 storm damage rendered our old Hoval boiler inoperative. Tincknells had serviced the boiler and Aga for 35 years so on 9th December we asked them for a quote. With help from Nick Turner we approached insurers on 11th, which started a long dialogue querying various aspects of the project. Lee, the head man for the project, dealt with them too, pointing out why we could not repair the Hoval (no genuine Hoval spares were available for our out of date model, any substitutes would be deemed a ‘modification’) and why we needed a hot water cylinder as well as a boiler (the Hoval had been an integrated system, not separate). The estimate was finally agreed with insurers on 19th December. Scaffolding was erected on 20th. The old Hoval was removed after Christmas on 27th by Lee and Olly with a full crew of Tincknells workers. It was a tricky job as the boiler room is in the cellar down a flight of worn stone steps. Lee and Olly returned on 30th and 31st to install the new system so we had heat and hot water just in time for New Year’s Eve! The work was done with minimum disruption, very tidily and everyone involved was efficient, reliable, tidy and polite. There was a problem with the old circulation pump but that was resolved on 2nd January, the day we reported it. We are delighted with how the project was handled and would highly recommend Tincknells.
Customer in Somerset
Posted on 03/01/2025
, work completed 02/01/2025
Recommended
Installing a new gas boiler
Tincknells have serviced our oil boilers for nearly 60 years, and have heroically kept the 40 year old boiler going seeking out ancient spare parts. When it finally expired they fitted a new gas boiler in an efficient and professional manner. Tincknells was the most competitive quotation of the three and held the price for 6 months until we were ready to go. The communication before the installation was excellent. Small touches, such as a visit by the installer the week before to explain the process, were really valued. Jamie and Liam did an exceptional job installing the boiler. They were professional and friendly and left the house clean and tidy. A potentially stressful experience was as painless as could be and we would not hesitate to recommend Tincknells. We look forward to the continued servicing of our new boiler.
Customer in Somerset
Posted on 04/11/2024
, work completed 03/10/2024
Recommended
Careful and efficient workmanship
Lee and his team did an excellent job of switching my existing gas heating to a heat pump. From start to finish Lee was helpful in responding promptly to my emails and answering any questions including after the installation. When it came to the installation, in spite of the upheaval needed to adapt the existing system it was all done efficiently with no fuss. The whole team were friendly; they tidied up at the end of each day, finishing the installation in excellent time.
Customer in Somerset
Posted on 04/01/2025
, work completed 28/11/2024
Recommended
Boiler installation
I am so pleased with my new Combi boiler Worcester Bosch and thermostat. The installation went well. The company was very helpful and the engineers did a very professional service.
Customer in Somerset
Posted on 30/01/2025
, work completed 29/01/2025
Recommended
Amazing guys/ Tincknell should be proud of their employees
After getting several quotes, we decided to go with Tincknell, so glad we did, they did an amazing job putting in our LPG Boiler. From the first consultation where they advised us on the best boiler for our needs (we stuck with the Worcester), to the fitting of the new boiler l cannot fault them. We wanted a company that we could rely on to look after us, and give us peace of mind in the future that we would be able to have it looked after for the servicing. Thank you again for making the whole experience easy, would definitely recommend to family and friends.
Customer in Somerset
Posted on 02/02/2025
, work completed 31/01/2025
Recommended
Excellent
Regular service of boiler. David Wilcox was on time, efficient, thorough and answered all my questions with patience and interest. A pleasure to have him on site.
Customer in North Somerset
Posted on 10/08/2025
, work completed 26/06/2025
Recommended
Excellent Best Buy Trader
Tincknell Heating replaced our oil boiler in April and serviced our oil-burning AGA on 3 June 25. They arrived and completed the work on both occasions as previously arranged, and we were not disturbed while they carried out both jobs. The new Worcester Bosch boiler took 2 days to install and then commission. The 2 engineers were most proficient, advised us of what they were doing throughout, and were extremely helpful in instructing us in its operation. They positioned the boiler so that fitted cupboards were not overly displaced and carefully re-plastered where the exit flue passed through the outer wall. The job was carried out to our complete satisfaction, and having drained the system and refilled it, including some Furnox inhibitor, the whole system throughout the house has gone peacefully quiet at last; no bubbling or rumbles forever more, thank goodness. One engineer returned after 3 days to see if the system was working to our satisfaction and left all the necessary paperwork. The AGA was serviced and commissioned within 3 hours, and as always, the engineer did a very good job and left the area where he worked as spotless as it was before he arrived. Overall, we have always had very good service from Tincknell Heating, a company that prides itself in not only doing an excellent job but also in maintaining customer satisfaction. They may be a little more expensive than others but you can rely on a very good service and quality work that lasts the test of time.
Customer in Somerset
Posted on 06/08/2025
, work completed 03/06/2025
Recommended
Always efficient and neat.
We use Tincknell’s for our annual boiler service. We have never been let down or disappointed by the quality and the neatness of the work.
Customer in Somerset
Posted on 06/08/2025
, work completed 19/06/2025
Recommended
High quality heating engineers.
Repairing a leak to a radiator. The response to the request for an engineer was excellent and the repair was carried out very efficiently
Which? Trusted Traders Consumer
Posted on 18/01/2017
, work completed 18/01/2017
Recommended
My review
Fast, efficient, helpful and professional.
Lyn, Avon
Posted on 24/01/2017
, work completed 24/01/2017
Recommended
New oil tank installation
Tincknell Fuels were a tower of strength from the moment of the first oil tank leak to the completion of the new tank installation. I could not have coped without their guidance and brilliant work force!
Felicity, Avon
Posted on 04/01/2017
, work completed 04/01/2017
Recommended
Thorough and prompt.
Thorough and prompt. Immediate attention given to boiler breakdown, which occurred late Friday, repairs undertaken Saturday AM. Both engineers pleasant and helpful - explained everything they were doing. Conscientious and efficient service, including office staff who answered phone and kept me informed.
Christine, Avon
Posted on 11/02/2017
, work completed 11/02/2017
Recommended
Excellent job all round - five stars.
Total heating system replacement: rapid initial inspection and advice. Installation far quicker than anticipated. Excellent workmanship throughout. Excellent engineers who were courteous, thoughtful, and a pleasure to have around. I can find no fault at all! The whole experience was highly satisfactory. I only wish all contractors were as good as this!
Barry, Avon
Posted on 01/02/2017
, work completed 01/02/2017
Recommended
Professional job.
The Tincknell team arrived promptly. They drained and changed my oil tank quickly and professionally with no mess. A friendly bunch. Tincknell also serviced my boiler and so I will be using them again.
Jill, Dorset
Posted on 27/03/2017
, work completed 27/03/2017
Recommended