/
Endorsed by Which?
Tincknell Heating
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday 08:00–12:00
- Sunday - Closed
Organisations and Awards
About
Tincknells serves customers across Somerset, Wiltshire, Dorset, Avon and south Gloucestershire. It’s already a well-known name in the South West, with a great reputation for integrity and customer service. Company director Rob Ormond and heating services manager Richard Beck both emphasise that Tincknells is a ‘modest’ company, concerned more with providing a good service than making a fuss about it. But its recent win could change all that.
Tincknell Heating Services is one wing of the long-established fuel business, Tincknell Fuels. ‘It’s a win for the industry,’ said Rob Ormond. ‘The fuel industry, which we’re part of, doesn’t always get the best press, but this is a really positive step.’
Winning the Which? Trusted trader of the year award and being elevated above the thousands of other businesses on the Which? Trusted Traders scheme means a lot to the company. But it’s adamant that this won’t change the way it works.
What we do
Boiler, central heating and gas engineers
- Boiler servicing
- Boiler installation
- Boiler repair
- Gas safety testing and inspection
- Radiators and central heating
Heating contractors
- Central heating systems (installation and servicing)
- Oil fired heating equipment
Gas installers
Plumbers
- Unvented cylinder installation and maintenance
More Services
- oil central heating
- range cooker servicing
- gas boiler work
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
423 reviews
Recommended
Recommended
by 100% of customers
Sort by
Installation of new oil tank, boiler service
Customer Service
Quality
Value
I had a new oil tank installed and a boiler service carried out today (30th October). I’ve been a loyal customer of Tincknells for 24 years and have always had the utmost confidence in the quality and reliability of their service. Because of this long-standing trust, I had no hesitation in asking them to undertake the installation of a new oil tank and the associated work involved. Once again, the team delivered an excellent job — professional, efficient, and courteous throughout. I’d like to take this opportunity to thank the entire team for their outstanding service today. They are a credit to the company, and I wouldn’t hesitate to recommend Tincknells to anyone looking for a trustworthy and dependable service provider. The workmen on site were exceptional, and I would kindly ask management to personally recognise their efforts — they truly do a fantastic job.
Customer in Somerset
, work completed
Recommended
excellent work & Service
Customer Service
Quality
Value
We had a new boiler fitted and controls including a honywell controller in the sitting room and new pipes to upstairs radiator that comes off the boiler
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent problem solving
Customer Service
Quality
Value
Our radiators w3ere heating up well but the boiler was hot heating the water that comes from the taps. It was cold to wash with unless we turned on the immersion heater. He went up into our loft and found that lime scale in the pipes up in the loft had blocked the pipes. When scraped away, the water was hot,.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job and service.
Customer Service
Quality
Value
I have been so impressed, from the original visit to view site and work out a quotation, to the regular appropriate contact from Tincknell Fuels, to the installation and post-job review telephone call to ensure satisfaction. I can't praise Tincknell Fuels Ltd highly enough.
Hazel, Somerset
, work completed
Recommended
A job well done
Customer Service
Quality
Value
The job was competitively priced. Started and finished on time. Neat and tidy work and done as requested. Customer kept informed at all times.
Robin, Somerset
, work completed
Recommended
Sorted!
Customer Service
Quality
Value
Lee, the engineer from Tinknells arrived on time was very helpful, pleasant & got us sorted very quickly.
Which? Trusted Traders Consumer
, work completed
Recommended
Total satisfaction
Customer Service
Quality
Value
The crew turned up on time. Did a tidy and proficient job. I am very happy to recommend them for others to sample.
Michael, Somerset
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
A very efficient service, delivered to a very high standard. Would definitely recommend to others.
Sue, Avon
, work completed
Recommended
Outstanding local company
Customer Service
Quality
Value
Excellent service throughout, from initial telephone enquiry to the installation and after service - polite, prompt, efficient, expert advice from an outstanding and professional local company. We couldn't have chosen a better one for the installation of our lovely new Worcester Boiler.
Margaret, Avon
, work completed
Recommended
Radiator changes
Customer Service
Quality
Value
Absolutely superb. Can not speak highly enough of their efficiency and friendliness. Clean, tidy and very professional - a credit to Tincknells. Engineers Ollie and Lee.
Ellis, Somerset
, work completed
Recommended
A very good job
Customer Service
Quality
Value
An excellent job done by excellent workers. Would recommend to anyone. James, Ollie & Liam.
Lilian, Somerset
, work completed
Recommended
Excellent, very professional
Customer Service
Quality
Value
Tincknell very good company to deal with, two employees who fitted new oil tank. Very prompt and completed the job within the stated time frame.
Roy, Somerset
, work completed
Recommended
Very pleased with everything
Customer Service
Quality
Value
The work was completed on time and the men were considerate cleaning up and removing all rubbish. Everything was explained as to how the controls of the boiler work. I have no hesitation in recommending Thicknell Fuels, James, Ollie and Cam.
Marion, Somerset
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent.
J W F, Wiltshire
, work completed
Recommended
Excellent Service
Customer Service
Quality
Value
Very pleasant guys. Very smart and professional. Kept area tidy & very work conscientious. Would not hesitate in recommending.
Deborah, Somerset
, work completed
Recommended
Superb job
Customer Service
Quality
Value
We used Tincknells to install a new boiler and hot water cylinder. Their quotation was competitive with others we received and totally clear as to the product and service they would provide. They arrived exactly when they said they would, were professional, friendly, courteous, tidy and worked late on the Friday evening to complete the job. They obviously knew exactly what they were doing and resolved a couple of minor glitches promptly first thing on Monday morning. We cannot recommend them too highly. We already get our heating oil from them and would not hesitate to use them for any other heating installation.
Stephan L
, work completed
Recommended
Very professional service
Customer Service
Quality
Value
We contacted Tincknells for advice regarding a noisy condensing oil boiler. Two other engineers had failed to find a solution but Lee came up with the perfect solution within minutes. He refused to accept any payment for this service. We were very impressed with his professional knowledge and manner.
Mintcake, .
, work completed
Recommended
My review
Customer Service
Quality
Value
A good team - professional, polite & friendly.
Barbara, Avon
, work completed
Recommended
A good job well done.
Customer Service
Quality
Value
Old oil tank removed and new tank installed at new location, new oil pipe laid. All work carried out tidily and efficiently. Good handover on completion of job with explanation of new electronic tank meter.
Roderick, Wiltshire
, work completed
Recommended
Oil to Gas Boiler Upgrade
Customer Service
Quality
Value
We were very impressed by the standard of work by Tincknells. At all times (quote & work) the team were punctual, stayed the entire day and finished the job in the predicted time. All the team were polite, tidy and went out of their way to reduce disruption. We would definitely recommend Tincknells and the unexpected flowers were a very nice touch.
Margaret, Somerset
, work completed
Recommended
Expert boiler change.
Customer Service
Quality
Value
They both were very good and pleasant. Surveyed and installed by Lee, with Ollie.
Valerie, Avon
, work completed
Recommended
Exemplary service
Customer Service
Quality
Value
Tincknell Fuels is simply outstanding. The actual services performed (A boiler repair) was perfect. All interactions with every staff member were equally excellent. I cannot recommend them more strongly.
Peter, Somerset
, work completed
Recommended
Oil to gas boiler change
Customer Service
Quality
Value
A helpful and cheerful trio who arrived promptly and did a thoroughly professional gas boiler installation. Information about operating the system was fully explained. The old tank removal duo also did an excellent job. Our installers were Lee, Liam and Liam.
Colin, Somerset
, work completed
Recommended
Exceptional service
Customer Service
Quality
Value
Just to say that the workmen who visited us were prompt, efficient and very professional. (Lee and Ollie). They were extremely tidy and polite and went the extra mile to ensure the least inconvenience to us. We hereby recommend Tincknells Ltd.
Glenda, Somerset
, work completed
Recommended
Outstanding service.
Customer Service
Quality
Value
Both Jamie and Liam B. were excellent! They worked professionally and energetically. They left no mess, were polite, friendly and explained what they were doing. I would not hesitate to recommend them to other customers.
Judith, Somerset
, work completed
Recommended