Boiler replacement
From the initial survey through to final installation we found Ticknells service to be excellent. Ollie, Liam, Liam and Steve replaced our floor standing old boiler with a Combi boiler. They were friendly, efficient and very tidy. The work was completed with a minimum of disruption, to a high standard and on time. We would not hesitate to recommend Ticknells to anyone needing a replacement boiler.
Customer in North Somerset
Posted on 13/12/2018
, work completed 05/12/2018
Recommended
very professional, polite, prompt.
I have dealt with Tincknell for 43 years since moving from London. From the start, they gave me good service and value, were very polite and I would never think about going elsewhere to another company. I am not surprised they are won a which award.
Peter, Somerset
Posted on 10/12/2018
, work completed 10/12/2018
Recommended
Excellent Workmanship AND Punctual, Pleasant & Polite
Old oil tank developed a crack, and a replacement needed. Mike & Gary arrived as arranged and got straight down to work. Work completed efficiently, within agreed estimate, and all done to an amazingly high standard. Old tank taken away and work-site tidied up--all without being asked. Extra time and care given to assess efficiency of fuel line post-installation. Updates to work progress while on-site. Nothing was too much trouble. A pleasure to deal with the installation team--so polite. Office very efficient, too, with arranging appointments and communication in general. Nothing but high praise, and no hesitation in recommending this company.
Customer in
Posted on 05/12/2018
, work completed 04/12/2018
Recommended
Dynamic duo!
Remove old boiler, replace with new Worcester and tidy pipework. Very quiet workers, incredibly tidy and clean workers. There was a problem identified so the guys came back next ay and got stuck in. Finished successfully by 14:30. Attic, house, garage and garden left as though no work done. (also punctual!). Immaculate and working. Engineers Keith and Ollie.
Brenda, Somerset
Posted on 30/11/2018
, work completed 30/11/2018
Recommended
The Full Works!
Over three days, Ollie and Jamie installed a replacement boiler and hot water tank in our house, with associated flue, controls, connections and a chemical flush, a major renewal of our heating system. This was all completed to our satisfaction, to the agreed schedule and budget. They completed the work on time, with minimal disruption and were a pleasure to have on site. They were communicative, polite, tidy and were knowledgeable about what they were doing and kept us informed of progress. From the first survey by James C, through the provision of a professional report and quote, to completion of the work by Ollie and Jamie, Tincknells have lived up to the reports that we had of them, in being good value, attentive to their customers and providing a first class result. We would recommend them to others seeking such a service.
Customer in Somerset
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Complete heating system refit and conversion from electric to oil
Have nothing but praise for this company. From start to finish they have been helpful, informative and completely professional. We required a complete heating system refit and conversion from electric to oil which meant moving out for 5 days. This is quite an upheaval for anyone but very traumatic for my mother who is 81. However, this company carried out pre-visits explained the whole process, their requirements prior to work starting, kept to time schedule and left the property clean and tidy. Honesty, you would not have know they had been there apart from the fact that the house was warm and there was a lovely bunch of flowers to boot. I cannot fault this companies workers or their work ethics and would highly recommend them to anyone.
Customer in
Posted on 17/11/2018
, work completed 16/11/2018
Recommended
Thoroughly professional attitude and workmanship - outstanding !
Tincknells Heating engineer Keith Davey had visited previously as we had had problems with our oil heating system and he had recommended following up with alterations to our header tank pipework to correct things that were wrong. We were given a quotation and a date and time for the work to be carried out. Keith and apprentice engineer Harry Peters came on time on the appointed day and carried out the necessary procedures professionally and tidily and with minimal disruption to ourselves. They were both an absolute pleasure to deal with and we are delighted to have had this work done completely stress-free ! Thank you also to Nick Turner, Installation and Parts Manager for co-ordinating the project. We can say confidently that Tincknell Heating is an efficient, well-organised company that we would have no hesitation in recommending to prospective customers. Keith and Harry are a credit to themselves and to Tincknells !
Customer in Bath and North East Somerset
Posted on 16/11/2018
, work completed 16/11/2018
Recommended
Prompt and Efficient. Friendly Service.
Central heating broke down, rang them at 8 am, told them the problem, repaired within 3 hours, by a pleasant, efficient engineer. Very impressed and thankful for their wonderful assistance
Gillian, Avon
Posted on 12/11/2018
, work completed 12/11/2018
Recommended
Most impressed
Our aged boiled broke down. Phoned Tincknell who sent us a engineer David. He was brilliant. The boiler needed a new pump and other items to put it into working order. Tincknell reacted quickly to our problem. I was most impressed.
Eric, Avon
Posted on 09/11/2018
, work completed 09/11/2018
Recommended
Highly recommended
I recently needed to have a new boiler installed, which at the time seemed like a major job. However, I need not have worried. Everyone I spoke to at Tincknell’s was polite, friendly, helpful and knowledgeable. Nothing seemed to be too much trouble, I was not rushed into making any decisions, and communication to and fro during this time was always reliable and courteous. Once I had made my decisions, my new boiler was fitted promptly and efficiently. The team left my home just as they found it (except a lot warmer!) and I have no hesitation in recommending them to others. Thank you, Tincknell’s, for a job very well done.
Debbie
Posted on 02/11/2018
, work completed 02/11/2018
Recommended
Quick & very helpful & clean.
Speedy response to the situation. Clear information & advice.
Julia, Somerset
Posted on 31/10/2018
, work completed 31/10/2018
Recommended
First class.
Prompt, efficient service. Friendly & left everything tidy & removed old tank. Couldn't fault this service. Excellent.
Francis, Somerset
Posted on 25/10/2018
, work completed 25/10/2018
Recommended
Chemical flush of heating system
2 guys arrived more or less on time and worked cleanly and efficiently until the job was complete to my and their satisfaction. They were charming and polite to both my wife and myself.
andrew Nicholas
Posted on 15/10/2018
, work completed 15/10/2018
Recommended
Prompt/professional service
1) Fix new boiler (oil). 2) Done to a very prompt schedule, owing to illness in the house. Greatly appreciated. 3) Smart/helpful/considerate/polite workman. Nothing too much trouble. 4) When finished everything left as it was found - spotless. 5) Exceptional service in all areas.
Heather, somerset
Posted on 13/10/2018
, work completed 13/10/2018
Recommended
Thorough job done
Was impressed with the engineer (Steve) who took the trouble to explain, in layman terms, how the boiler works, work needed and why and what should be considered in the future. A thorough job done professionally and with thought for customer.
Donna, Somerset
Posted on 08/10/2018
, work completed 08/10/2018
Recommended
Very efficient
Installation of new radiator, repositioning of boiler, new thermostat, flush system, and annual boiler service. Punctual, polite, very efficient.
Michael, Avon
Posted on 01/10/2018
, work completed 01/10/2018
Recommended
Excellent contractor
19-21 September 2018 - Replacement boiler and upgrading of controls in a large Grade 2 listed house was well planned and efficiently executed. The job was completed at quoted price on schedule. We chose Tincknell because of their reputation, including their 'Trusted Trader' status. Engineers - Lee, Ollie, Liam, Harry and Liam - are recommended
James Armstrong
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Professional
The installation of a new oil boiler was achieved hassle free and with much less upheaval than expected. The engineers were very pleasant, polite and professional. The information given was adequate and to date there have been no problems.
Vivien, Somerset
Posted on 24/09/2018
, work completed 24/09/2018
Recommended
Excellent service as always
New tank installed and old removed, turned up on time, professional, neat and tidy no fuss, won’t consider using anyone else for all heating (including the Aga) and oil needs.
Mrs G somerset
Posted on 18/09/2018
, work completed 18/09/2018
Recommended
Highest standard
Refitting a new oil burner central heating boiler in outside position. Work was carried out as originally agreed. The team completing the work, were of high standard. The leader of the team, Ollie Smart, was an exceptional worker of the highest standard of all items, including exceptional manners.
David, Wiltshire
Posted on 13/09/2018
, work completed 13/09/2018
Recommended
Punctual, professional, cheerful & polite
I have used this company for 32 years for oil supply and found them reliable and fair. Eighteen months ago they supplied/installed a new domestic boiler and yesterday similarly a new oil tank. Whilst fairly expensive, all work was carried out punctually, professionally by cheerful and polite workmen who knew their stuff!
M, Somerset
Posted on 05/09/2018
, work completed 05/09/2018
Recommended
Very pleased
Supply and install of a new boiler from Tincknell Heating. The installation was completed the same day by the two engineers. They were very efficient and I am very pleased.
Mervyn, Avon
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Great job
Team of engineers updated our single pipe central heating system to a twin pipe system. They minimised the disruption and we are very pleased with our new system. Great job.
Christopher, Avon
Posted on 30/08/2018
, work completed 30/08/2018
Recommended
Prompt, thorough and courteous
Clean work, neatly done, They have replaced the boiler in our village hall and have been professional throughout.
Harriette, Avon
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Highly recommended.
Excellent consultation and information sharing prior to work beginning. All communications of a very high standard. Works completed efficiently, quickly & with minimum impact upon the household.
Neil, Avon
Posted on 20/08/2018
, work completed 20/08/2018
Recommended