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Endorsed by Which?
Tolleys Gas Limited
Opening Hours
Today - 09:00–18:00
- Monday 09:00–18:00
- Tuesday 09:00–18:00
- Wednesday 09:00–18:00
- Thursday 09:00–18:00
- Friday 09:00–18:00
- Saturday 09:00–18:00
- Sunday - Closed
About
Hello and welcome to Tolleys Gas. We are a family-run business with 48 years combined British Gas experience and 11 years independent experience. Our Company includes father, daughter and son.
George Tolley started with British Gas straight from school as an apprentice and has built up a good reputation with all his customers over 42 years. As an engineer, he was always valued and trusted by his customers and colleagues and was often asked for by name.
Sarah Tolley followed in her father's footsteps and started with British Gas as an apprentice in 2007 and was fully qualified 12 months later, gaining 6 years experience in gas appliance service and repair and being one of the first female engineers in the area.
In 2013 we joined together to create Tolleys Gas Limited, providing a friendly and professional service using the experience and expertise gained at British Gas.
In 2014 Antony Tolley joined the business. Antony is now a vital member of the team.
What we do
Boiler, central heating and gas engineers
- Boiler installation
- Boiler repair
- Radiators and central heating
- Boiler servicing
- Power flushing
- Immersion Heaters
- Gas safety testing and inspection
More Services
- unvented heating systems
- lpg
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
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100% of the reviews we publish have been through our stringent moderation process.
5.0
44 reviews
Recommended
Recommended
by 100% of customers
Sort by
Professional and reliable
Customer Service
Quality
Value
I have used Tolleys for 10 years (installed new boiler, annual service and related issues) and have always had excellent service. They are most reliable and thorough in everything they do and have always been there for me in an emergency. Very friendly and professional family business. I cannot recommend them highly enough.
Customer in Warwickshire
, work completed
Recommended
Amazing in times of trouble!!
Customer Service
Quality
Value
We have been using Tolleys Gas since 2014 when they replaced our boiler in January when the old one broke down. Since it was a combi boiler we had no hot water or heat and it was cold. They came to our rescue then as none of the other local companies could help and they had not long been in business. We were so fortunate to have found them. They were so knowledgeable, professional efficient friendly clean and tidy. A quality installation. They have serviced the boiler ever since and when we had a problem their response was timely. In March 2024 we had another problem but not with gas but our plumbing. Could we find a plumber? No!! After weeks of a leaking radiator valve, dripping tap and a less that 100% shower Tolleys came to the rescue again!! In the 10 years we have been using Tolleys Gas their standards and service have not changed. 5* to them.
Customer in Warwickshire
, work completed
Recommended
Very reliable & efficient in serving our gas boiler
Customer Service
Quality
Value
This firm has been serving our boiler for the last 3 years and they’ve been very reliable and efficient. They’ve also helped with understanding the way forward with regard to our heating requirements in the future.
Customer in Warwickshire
, work completed
Recommended
Gas hob and landlord's gas certificate
Customer Service
Quality
Value
Tolleys fitted a replacement gas hob the next day for me. No fuss, no mess and they took away my old hob free of charge. They also completed a full gas safety check on the boiler and the hob for my tenant. As a team, they are always helpful, corteous and ready to answer any questions- they are also reasonable in price and will always pop back if there are any issues or advice is needed. Torally trustworthy and professional. Thank you again George, Sarah and Anthony. 👍😃
Customer in Warwickshire
, work completed
Recommended
Recent boiler service
Customer Service
Quality
Value
My son originally organised a boiler service for me with Tolleys as they had been highly recommended to him. I have since then had a new boiler fitted which was very stress free. All the family are very easy to work with, what would perhaps be called ‘old school’ as they are very conscientious & get the job done. Always polite & very tidy & always clean up so well when they have finished. Both Sarah & George have come back to me after a text when I’ve forgotten the timer instructions. I trust them completely & would whole heartedly recommend them. The recent boiler service was booked, they arrived on time, got the work & paperwork done & checked that I was still ok with the timer instructions 😊
Customer in Warwickshire
, work completed
Recommended
Replacement boiler - very happy
Customer Service
Quality
Value
Replacing a boiler, and the cost that goes with it, isn't something any of us want to do, particularly when the old one is sort of working. I have to say though that it was cheaper than I thought, and the Tolleys were a pleasure to work with and have in the house. So pleased with the standard of work (lots of new pipework needed and it was immaculate) and I didn't begrudge them a penny
Customer in Warwickshire
, work completed
Recommended
Friendly and Efficient
Customer Service
Quality
Value
We had a new boiler installed and from the initial visit to provide a quotation and having the work completed we were very pleased. Very friendly team who carried out the work in a timely efficient manner and no mess to clear up afterwards. Would very happily recommend the team and will be using them in the future for all our heating needs.
Customer in Warwickshire
, work completed
Recommended
Delighted
Customer Service
Quality
Value
Sarah & Anthony fitted a new gas fire for us and explained our options in a very clear, polite and professional manner. They were responsive to messages and always punctual to appointments which is important to me when arranging time off work. I will be using their service again and have recommended them to family and friends.
Customer in Warwickshire
, work completed
Recommended
Annual Boiler service
Customer Service
Quality
Value
Always a pleasure to have Tolleys doing our work. Considerate and polite. We always receive communication about arrival time. Work is to a high standard. Cost is very good. Look forward to seeing them again.
Customer in Warwickshire
, work completed
Recommended
Tolleys have serviced two boilers for me today, completed a Landlord Gas Certificate and replaced two carbon monoxide alarms.
Customer Service
Quality
Value
Always punctual and polite. All jobs done with the utmost of care and consideration. Always happy to provide advice. Always clean up after themselves. Lovely people to have working in the house and they are so professional and go above and beyond! Quotes are provided and explained and kept to and they will always come back if you have any questions. Thank you again Tolleys for your patience and care.
Customer in Warwickshire
, work completed
Recommended
A trusted trader indeed!
Customer Service
Quality
Value
This is the seventh YEAR that I have used Tolleys Gas Limited, there is nothing too much trouble for them and, living alone, I can trust them to do their careful and skilled work without problems. They arrive on time, work cleanly and efficiently and offer advice without having an eye on profit. The added bonus is knowing that I can rely on them if I have an emergency. If they are remedying work done by someone else, they do not denigrate the work they are repairing, they're just thoroughly nice and trustworthy people. I love them.
Customer in Warwickshire
, work completed
Recommended
A committed and efficient family team
Customer Service
Quality
Value
Tolleys have always serviced my gas stove and have more recently taken on my boiler and heating. They are considerate and efficient: professional gas engineers. On this occasion, I needed a service and a thorough check and safety certificate in preparation for the possibility of housing some refugees. The team of three divided roles to include fire, boiler and flue checks and maintenance. They also updated the carbon monoxide alarms. I felt reassured by this and know that when you call them you get a swift and competent response. Their charges are moderate, complementing their service.
Customer in Warwickshire
, work completed
Recommended
Professional and reliable
Customer Service
Quality
Value
This is the first time we have used Tolley's - they fitted our new boiler and we were very pleased with the work they have done. Their advice and recommendations were good - our previous boiler was underspecced and unsuitable for the job - they new one is way better. They take pride in their work and they go over and above what is necessary to get the job done - when they had left we didn't just have a new boiler, we had a new system which was miles better than what we had previously. On top of all that, their prices were competitive and excellent value for money considering the service we received. Would definitely use again and recommend to others.
Customer in Warwickshire
, work completed
Recommended
Excellent service,as usual.
Customer Service
Quality
Value
The third time we have used Tolley's Gas to fix our various heating problems. Only a thermostat swap this time but the same, prompt, efficient service. Clean, tidy engineers who know their stuff and just get on with the job. Full Covid wear and distancing was observed. Call the best folks to fix your problem. Why look elsewhere?
Customer in Warwickshire
, work completed
Recommended
Gas Boiler Install
Customer Service
Quality
Value
After our boiler started to breakdown we had a few quotes for a replacement and after a prompt, comprehensive and competitive quote we chose Tolleys Gas. We were kept informed of when the work would be completed and the team were great when it came to the install - friendly, professional, hard working and great at explaining what they were doing and then making sure we understood the controls etc once all set up. Would happily recommend them to anyone.
Customer in Warwickshire
, work completed
Recommended
Excellent smile, excellent service and at a good rate.
Customer Service
Quality
Value
Having made a decision to cancel a boiler care agreement on Which?'s recommendation in favour of using an independent should our boiler become problematical, our 23 year old Myson Marathon 700C failed for the first time. Researched Which? trusted traders on the internet, and having read numerous reviews decided to contact Tolleys Gas Ltd. What a good call it turned out to be. Their response was quick and efficient, with Sarah finding the problem, going away and locating the part, and, all within 36 hours, including two evening visits, triumphantly, firing up the boiler. Excellent smile, excellent service and at a good rate.
Customer in Warwickshire
, work completed
Recommended
No show after 75 days
I have given up on them. Their card says 'no job too small', but they took [by agreement] 50 days to turn up and then just took identical photos to the ones I'd already sent of the job. 25 days later, no response to email/SMS/phone [not even picking up]. Is this a record? YMMV.
Customer in Warwickshire
(Reviewer did not use service)
Great work, very knowledgeable.
Customer Service
Quality
Value
Highly recommended, great communication from the start. Listened to our needs and recommended which boiler and radiators would/should be installed. Did a lovely job, really pleased with the service and such a lovely team.
Mrs Cutting
, work completed
Recommended
A Job Well Done
Customer Service
Quality
Value
A thoroughly excellent service from the word go. Tolleys were recommended to me when I needed a new oven to be fitted into an existing kitchen. They helped me to order the oven and came and fitted it for me. They turned up when they said they would and did a great job. They are a kind, friendly and trustworthy family business who go the extra mile for their customers. I cannot praise them highly enough.
Mrs JM Kerr, Warwickshire
, work completed
Recommended
Has fire
Customer Service
Quality
Value
Have always found Tolleys to be very friendly and reliable. Sarah came at short notice to fix a problem, their charges are also very fair.
Customer in Warwickshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Have used Tolleys for several years and always found them prompt and very friendly, they sorted out a problem with our gas fire which nobody else could and they have just installed a new boiler, hot water tank, flushed out the system and got a radiator to work that had been refusing to do so. Their work is excellent, thorough and very clean. I have no hesitation in recommending them for all aspects of gas/central heating work.
Mr Kearsey, Warwickshire
, work completed
Recommended
Reliable, friendly and trustworthy
Customer Service
Quality
Value
Tolleys were recommended by a discerning friend when we were looking for a replacement boiler and a couple of radiators. Somewhat strangely for plumbing and heating engineers they turned up as arranged, gave sound advice, did what they agreed to do in the scheduled time and were professional to the core. On top of that, they are friendly and trustworthy individuals who made a point of following up after the installation to check everything was OK. They are to be thoroughly recommended.
Customer in Worcestershire
, work completed
Recommended
New Boiler Installation
Customer Service
Quality
Value
Tolleys were recommended by the previous owners of our house and they serviced the old boiler annually. It became apparent that we needed to replace the boiler and we asked them for advice and a quote. The first quote was out of our price range but they suggested alternatives which were most acceptable. They carried out the installation while we were on holiday, we had no trust issues both George and his daughter were clearly and reassuringly honest, on return the work had been carried out. The boiler was up and running and George had been round to ensure a warm house before our arrival. They are an exceptional company and I would have no hesitation in recommending them. On budget, on time and could not have been more helpful. Exemplary!
Customer in Warwickshire
, work completed
Recommended
First class, kind & efficient
Customer Service
Quality
Value
A family firm. Prompt, efficient and trustworthy.
H, Warwickshire
, work completed
Recommended
Great Company - Fully Recommend
Customer Service
Quality
Value
Had an issue with my boiler. Sarah and her father could not be more helpful. They did the job quickly and efficiently. Excellent service!
SarahB82
, work completed
Recommended
New Gas Boiler
Customer Service
Quality
Value
Very pleased with the fitting of my new boiler. I highly recommend Tolley’s Gas a family firm. They were very efficient, helpful and supportive. They went through the new boiler with me in detail and I felt very confident. Feel as though I could call them if I have any problems. I will certainly call them back for future work. Excellent service clean, tidy and took all the old boiler away. very friendly.
Teresa Talnot
, work completed
Recommended
A true well run family business
Customer Service
Quality
Value
A very well run family business always on time, friendly and excellent work . They fitted two new gas boilers in our rented properties and made an exellent job and left everything clean and tidy when they finished.They now maintain and service them each year, and we have had no problems at all. Can be highly recommended.
Dennis
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Excellent family business, prompt, professional and caring
Alan, Warwickshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Tolleys Gas Ltd is a family run firm, Father, a Daughter and a Son, and you could tell. They all did different jobs within the main job, all played their part and the trust and camaraderie between them showed. Quick efficient service and a lovely clean job within time.
Susan, Warwickshire
, work completed
Recommended
Excellent!!
Customer Service
Quality
Value
Replied immediately to my initial contact. Arranged visit. Arrived absolutely on time. Sarah was knowledgeable, friendly, personable and gave excellent advice re a couple of other issues. Did a couple of extra tasks above and beyond for no charge. And so reasonable! What's not to like?! Will certainly use again for any further gas work.
Griffiths
, work completed
Recommended
Fantastic service!!!
Customer Service
Quality
Value
Mr Tolley(Dad,Ted)arrived when he said he would to change the valves on a bathroom towel rail and pressurise the pressure vessel on the boiler. He also serviced the boiler(I've not had it done for at least eight years) while he was here even though he was not booked to do so. Sarah,the brains of the company,arrived later on with Ant,the apprentice and adjusted things to get the correct readings(she did explain it to me but I was lost after 15 seconds)and restore the boilers efficiency. Clean dust sheets were laid everywhere and they left the house so clean and tidy you wouldn't have known they had been. Best thing was the bill,a very,very pleasant surprise. Much less than I had been expecting. That isn't something you say very often these days. Lovely people,clean and tidy and reasonable charges. Thoroughly recommended Tolleys Gas.
Baldyman
, work completed
Recommended
My review
Customer Service
Quality
Value
Very efficient and thorough! Very tidy and extremely friendly.
Anne, Warwickshire
, work completed
Recommended
Very efficient and reliable
Customer Service
Quality
Value
We recently used Tolleys Gas to remove a gas boiler from our kitchen and install a new combi boiler in our airing cupboard and also install a fire surround and gas fire in our living room. This work was carried out very efficiently with minimal disruption to ourselves. The three members of this family business take great pride in their work and seem to have a philosophy of "only the best workmanship will suffice". We have no hesitation in recommending Tolleys Gas for any task, large or small.
Colin & Sally
, work completed
Recommended
Very good
Customer Service
Quality
Value
Very good work. Would recommend them.
James, Warwickshire
, work completed
Recommended
Service with a smile
Customer Service
Quality
Value
We were very impressed with the professional and efficient service provided, and would be pleased to recommend them. Nice to meet such pleasant people.
Glen, Warwickshire
, work completed
Recommended
Gas fire removal, trapped bird in chimney.
Customer Service
Quality
Value
Contacted Sarah to tell her of our plight. Sarah and George came round quickly, removed the gas fire easily and professionally and cleaned all the feathers and bird nesting debris from the back of the fireplace. Luckily the bird had made its way out. Whist they were there they looked at our boiler for us and quickly diagnosed a problem. We will definitely use them again. They were presentable, extremely friendly and reasonably priced.
misterponk
, work completed
Recommended
Fast & knowledgeable
Customer Service
Quality
Value
Recommended to us. Fast to call & make appointment. On time to visit. Knowledge was above what expected & so friendly too. Will see them next year!
Jennifer, Worcestershire
, work completed
Recommended
Work was outstanding
Customer Service
Quality
Value
George and Sarah (Father and Daughter) arrived in good time and did an outstanding job in fitting a new thermostat.
Harvey, Warwickshire
, work completed
Recommended
Excellent job from start to finish
Customer Service
Quality
Value
From our original enquiry to having the new boiler installation. We found all the staff very professional in everything they did. Would most definitely recommend Tolleys Gas Ltd.
Gareth, Warwickshire
, work completed
Recommended
Highly recommended.
Customer Service
Quality
Value
Very professional and knowledgeable, extremely polite, no hesitation in recommending to others.
Richard, Warwickshire
, work completed
Recommended
Good job done
Customer Service
Quality
Value
Sarah, George and Ant arrived to do the work as discussed. They did a brilliant job, clean and tidy as per usual.
Valerie, Warwickshire
, work completed
Recommended
Excellent, will use again - lovely people!
Customer Service
Quality
Value
I have just had my boiler serviced. Fast and efficient and a decent price - lovely people too. Will happily use them again. They were recommended to me by another satisfied customer. Thank you!
Trumalou
, work completed
Recommended
Very reliable
Customer Service
Quality
Value
I have used Sarah to mend and service both my gas fire and boiler. I'm always happy with the work she does and issues are always fixed the first time round. I have no complaints and would recommend her to anyone.
Anonymous, Warwickshire
, work completed
Recommended
Great service!
Customer Service
Quality
Value
Leak on pipe leading to the meter
Which? Trusted Traders Consumer
, work completed
Recommended
Very quick
Customer Service
Quality
Value
I had a leak on the pipe leading to the meter and Sarah and Ted were very quick at responding to the call and resolving the issue. Everything was completed within 24 hours.
SuzieO, Stratford-upon-Avon
, work completed
Recommended