Tony Swainston Building Surveyor

After I outlined the problem (damp in the house), Tony explained what the various causes might be and was thorough and unhurried in his inspection of the property. He went through a number of remedial options, and suggested what could be done in the short, medium and longer term, all done in a clear and fully understandable way. Soon after his visit, he e-mailed a comprehensive description of his findings and suggested remedies, with advice about suitable products and and how to find reliable tradesmen. Costs and visiting times were agreed on first contact. Tony was prompt, polite and gentle, and his advice and help were above and beyond what I had anticipated.

We asked Tony to undertake a Specific Defect survey regarding damp and condensation at our home. Tony spent 3 hours with us and carried out a comprehensive survey of the house and roof. During his visit he gave us clear and detailed information and advice to help fix the problems, and this was then laid out fully in a follow-up email. We found Tony to be very pleasant, approachable and knowledgeable, and his expertise has already proved invaluable regarding lifestyle issues affecting our home. He has also given us a clear way forward to carry out a number of works to improve the property. We feel the survey fees were money very well spent and we have no hesitation in recommending Tony's services.

Tony was so kind and helpful from start to finish. He helped us immensely with organising the survey as soon as possible, and gave us an in-depth report of his findings. He went above and beyond with the time he spent explaining things to us, and made us feel very comfortable with the whole process, especially as we are first time buyers. I would recommend Tony to everyone I know. If you choose Tony, you are in the best hands. Buying a property can be stressful but he lightened the load by taking such good care of us. Thank you Tony.

Laid low by the number of cold calls from builders offering their services, mostly unrelated, when it became known we had spray foam insulation in the loft, we decided to pay for independent advice from an experienced surveyor, Tony Swainston. The result exceeded our expectations. He came, spent more than three hours going round the house - a converted chapel - and discussing his findings and he then produced a lengthy report detailing what he had found and possible remedies. It covered not only the insulation question (it has to be removed) but the heating insulation and drainage, without pushing for any particular technology or company. After the number and pressure of firms pressing their services, it was a real relief to have independent advice and well worth his fee.

Tony carried out surveys on two properties for my husband and I. He was very thorough and meticulous. He used a drone to reach and photograph those difficult to reach places. The photos were clear and percise. Tony met us at the properties to clarify and point out the areas for consideration. I loved that we could speak to him at anytime for further clariffication and his traffic light system gave a quick view of prioritising the issues raised. Tony is a warm friendly, helpful and knowledge professional. We felt confident in his ability. The reports were easy for a layperson to follow and we highly recommend him. We used him twice and consider it was money well spent.

We chose Tony because of his excellent reviews on Which? and particularly because he offers the opportunity to join him at the end of his survey to talk through what he found. We were greatly impressed with his whole service. He was very knowledgeable. At the meeting he took the time to answer all our questions. Afterwards he answered questions we raised following receipt of his written report and indicated we could always contact him in the future with any further questions. We would 100% recommend him.

As first time buyers, my partner and I discovered Tony through TrustedTraders. From initial contact to completing our survey, Tony was extremely professional. He has a wealth of knowledge and provides exceptional after care post survey (easy to contact and very approachable). Tony provided a thorough and detailed survey; clearly highlighting any defects with the property, which was very beneficial to us. We would recommend Tony to anyone requiring a survey report & would definitely use his services again. Thank you so much, Tony!

I contacted Tony as a new buyer after concerns about the cracks and a leaky attic room window. Tony responded promptly and after sending the relevant information he required we set a date for the inspection. Tony arrived on time and I was put at ease by his professional but personable attitude. I walked around my home with Tony who explained everything in simple detail even drawing little diagrams for me to fully grasp the information. What I did like was that he was able to point out other defects that I hadn’t even noticed, including fire safety information and what was required to change our single bedroom window hinge to open as per building spec regulations for fire safety. Tony also looked at our attic room and came to the same conclusion as a builder as to why the window might be leaking. I expected a short synopsis for the report because we opted for the cheaper survey, however the email was very detailed and I know that if I had any addition questions, I could contact Tony. I would recommend Tony to family and friends and would use him again myself.