Total Removals Limited

Total Removals offer an excellent removals and storage service. They are extremely responsive, highly flexible, punctual and super friendly. Neil gathered together a highly professional team within 48 hours' notice of our move. The job was done quickly, efficiently and very smoothly. The added bonus is no overburdening paperwork, reasonable prices and amazing flexibility. They even offer a bespoke, personalised touch to smooth the transition and make it easier. Highly recommended for a five-star removal service.

This is the second time we have used Totally Removals. They moved us out of a long-time home into an apartment two years ago and more recently out of our flat in advance of building/refurbishment work. We are older people and each move was potentially stressful, but Total Removals made the experience as calm and harmonious as possible. We used their packing, removal and storage services and all were excellent. Their guys are very experienced. They turn up on time, work hard and know each other well, operating as a well-oiled machine. The fact that the same friendly gang of people worked on both moves (2 years apart) was reassuring. A final plus was that we used their clearance service for items we no longer needed and later heard they all found homes in community projects in North London. To be honest, we received lower quotes for the work we needed to be done, but we wanted a high quality, personal service and that’s exactly what we received. Total Removals is a company you can have confidence in from the first telephone contact onwards through to their aftercare service and we have no hesitation recommending them.

I was quite prepared to contact the removals firm I’d used two years previously for my house move to Enfield in October. They’d been OK. But I found Total via Which? and once I'd met Neil it was a no-brainer. The quality of the whole operation was fabulous. Having someone round to scope the job was the first plus. Last time it was a remote video inspection, but a personal visit inspires confidence. Neil sent the estimate within 24hr. This is not a cut-price operation, but moving house is so full of anxiety-causing moments, it's worth spending up a little to offload stress, and Total will be my go-to firm next time around. Reliability is the baseline for a house move, but beyond that a calm professional team and really good communication throughout made this a stand-out operation. Experience and attention to detail shone through, from knowing what NOT to pack overnight, to finding the right box in the van for something I’d wrongly packed. Unpacking was done at lightning speed and with all due care. Later, the guys collected their boxes as soon as I asked. And I hope they re-used the mountain of packing paper I carefully sent back with them. We had a single breakage, despite extremely careful wrapping, and Neil was very forthcoming in proposing a settlement for this. Honestly I wouldn’t have expected to find this quality of service any more. But I did. Thank you, Total.

I had a 2 part move and Neil and the team were incredible. Part 1, had to pack up and move into storage and a few weeks later move to current location. A really friendly team, took great care with all possessions and no breakages. A really friendly team to work with. Took the stress out of the move. We had a few laughs as the second move was on one of the hottest days of the summer thus far. Would recommend this firm without any hesitations. I had not moved for circa 30 years and they really lived up to my expectations and exceeded them. Each team member was polite, friendly and always respectful and wanting to do the best for me as a customer. They have a great day 2 service post move where they help with unpacking and remove all boxes and packaging material. Whilst it is an extra cost, it is with well worth the money. No boxes and material to get rid of. Having moved on the Friday, I was able to go to work on the Monday and come home to a stress and box free home.

Neil and his team took care of our move recently. We had found them on Which? and they responded very swiftly to my initial query by organising an initial visit. This was followed by two further visits to carry out all necessary packing, so that everything was ready to go on the day of the move. From the outset I was impressed by the attention to detail the team displayed. They understand that moving house can be really stressful, and they carefully gather all the information they need, asking sensible questions and making excellent suggestions, so that they can take as much of the burden off your shoulders as possible. Everything went like clockwork on the big day and the whole team were friendly, conscientious and hardworking throughout. I would wholeheartedly recommend them to anyone planning a move.

Neil and his team were faultless from start to finish. Speedy, tidy, friendly and definitely went above and beyond. I felt I was in safe hands throughout the entire process. Whilst I am not expecting to move again -ever!- I wouldn’t hesitate to give Neil a call.

Total Removals were recommended by the estate agent and I’m so pleased they were. The move was slightly complicated as some furniture was being stored by them and some delivered straight away to house, also loads of fiddly and very heavy garden goods to be transported. Organisation of every aspect and care of all goods carried out to the highest standard. Nothing was too much trouble and huge care taken to ensure no muddy foot marks in the house, either end, despite foul weather, both taking and delivery, and our newly painted walls, remained pristine without a scratch, it was all carried out by a cheerful accommodating team who obviously enjoyed the work and working with each other. Many thanks to Neil who advised us from the beginning and kept us informed and made a stressful time much easier.

I unexpectedly ended up being abroad and unable to pack and move some, but not all, of my belongings to a new property. Thankfully, Neil came to my rescue. He immediately put me at ease with assurances that his team have lots of experience with packing up households without the owner present. On the day, his team called me at the time promised to discuss the final details of a complicated packing job before taking my belongings to the new place. When I finally got back to London and my new flat, I was delighted to find all the boxes neatly stacked and labelled, which made unpacking so much easier. I cannot recommend Total Removals enough.

Neill was incredibly communicative and helpful throughout setting up my move. I could ask him any questions and he got back to lightning fast. On the day, three of his very friendly movers came, took furniture apart, packed all my belongings and off we went to my new home. By being efficient, careful and very nice to talk to, they made my move such a pleasant and stress-free experience! These guys are utterly brilliant and you won’t regret hiring them. Worth every penny!

Neil and his team did an outstanding job with our move within London. They clearly knew what they were doing and were friendly and patient—basically, the kind of folks you would be happy to have in your home and handle your stuff. It made our move an unusually relaxed experience. All was done according to agreed schedule and budget. Pricing was fair. Aftercare was also very good. One item got a small scratch during transport, Neil sent a pro to take care of it. We would be happy to use Total Removals again.