Total Removals Limited

Neil and his team did an outstanding job with our move within London. They clearly knew what they were doing and were friendly and patient—basically, the kind of folks you would be happy to have in your home and handle your stuff. It made our move an unusually relaxed experience. All was done according to agreed schedule and budget. Pricing was fair. Aftercare was also very good. One item got a small scratch during transport, Neil sent a pro to take care of it. We would be happy to use Total Removals again.

I can't recommend Total Removals highly enough. Over 3 days they packed up my flat, moved me and then were incredibly helpful in unpacking my things and (unlike many removal firms), putting them away. Neal and his team were knowledgeable, professional and clearly highly experienced. They were friendly and very helpful - nothing was too much trouble. They packed fragile things particularly carefully and when unpacking, were very willing to move furniture around to find the right spot. They made an otherwise stressful experience, so much easier. I was initially concerned that their quote was a bit higher than another recommended company, but it was clear from talking to Neil that they were going to be very reliable. Their quote was also all-inclusive, with no extras for materials or more time. I have no hesitation in recommending them and will definitely use them if/when I move again.

The run up to our house move had been even more stressful than we had anticipated, so we were expecting the move itself might be more of the same. However Neil and the whole team were incredibly professional, capable and at the same time, calm and friendly. The packing service ran like clockwork, impressively efficient. We were moving quite a distance, from London to East Sussex, the team took this all in their stride. We would highly recommend them. An amazing team and a very positive experience.

Neil and his team did a fantastic job for us. They made no fuss about our flat being located in quite a difficult place to access, calmly packing up and loading the van. They took great care with our possessions and were keen to ensure that fragile items were packed correctly. The team were good-humoured throughout, extremely polite and worked very efficiently. Neil was entirely transparent about cost which was agreed in advance. He was very responsive when I had questions in the build up to the job and he and his team kindly accommodated our request to move between Christmas and New Year at relatively short notice.

What can I say about London Total Removals. Were they considerate of all our needs ? Were they always on time ? Were they extremely careful with my possessions to the point that not even a single chocolate teaspoon used for stirring into hot chocolate had not a mark on them ? Did they make me feel that I was in the safest of hands and that absolutely nothing was a problem for them ? The answer to all of the above is yes and more . From the moment Neil walked through our door to the moment we reached our new home and everything was unload was an absolute breeze . We had a tricky move but Neil and his crew made everything worry free . The care taken was fantastic . We cannot recommend this company highly enough . You were all absolutely brilliant . A 4 bed house plus loads of big heavy potted shrubs just taken in their stride Huge thank you to Neil and to everyone who came and packed up our house and moved us carefully to our new home .

We emailed around for quotations and Neil offered to call us on a Sunday to discuss, which was ideal. Throughout the work they were incredibly responsive to any of our messages. I was recovering from major surgery and not allowed to lift things, so we got the packing/moving service. They brought boxes and wrapping paper and wrapped and boxed all of our belongings except for e.g. some electronics that we wanted to carry instead. They even took the indoor and outdoor plants, although with a warning they could not guarantee plant health during the move (our plants all arrived fine). They labelled all of the boxes and moved them to the correct rooms on moving in, plus marked some boxes as fragile as needed. They reassembled our beds in our new bedrooms too. We were moving out of a part-furnished place and they did not incorrectly take any of the landlord's furniture. On the packing day there were two people and on the moving day there were five people, all moving busily. The quotation was competitive with other companies in the area, and the packing service was great value for money, to the point where we will likely never move again without using a packing service. We have no hesitation in recommending them to others.

Along with tax-returns, moving house has traditionally been one of my least favourite things to do. Neil and his team have changed all this. From first contact to the first night at our new property this company has found a way to make moving house a relaxed, pleasurable, exciting experience. I'm unsurprised that every review I've read on here is saying something similar, as Neil truly has a unique vision as to how this service should be carried out. And his way of doing things isn't far off from what I expect most people would wish moving house could be like.

We used Neil and his crew for our house move and right from the start we’re very impressed. Communication was excellent and Neil gave us lots of tips for a smooth move. All of his team were lovely, hard working and nothing was too much trouble. We felt we got a very personal service (as we wanted some of our boxes moved a day early which they happily did) and would recommend them highly.

From our first meeting, I knew Neil and his crew would do the best job possible and we were not disappointed. Ours was a difficult two-day, long-distance move, fraught with date changes and last-minute obligations but Neil worked around everything, smoothly, putting our needs first. They exceeded what we expected, his whole team caring about us and safely delivering our possessions from door to door. Everything felt right from the start, he visited us, discussed the cost, kept in touch and delivered in person with his brilliant team. I wouldn't use anyone else.

Amazing service from this company. Very professional, polite, caring and organised. They made what could have been a very stressful experience seem effortless for us. They took great care over our property and nothing was too much trouble. I cannot recommend them enough.