Total Removals Limited

I had a 2 part move and Neil and the team were incredible. Part 1, had to pack up and move into storage and a few weeks later move to current location. A really friendly team, took great care with all possessions and no breakages. A really friendly team to work with. Took the stress out of the move. We had a few laughs as the second move was on one of the hottest days of the summer thus far. Would recommend this firm without any hesitations. I had not moved for circa 30 years and they really lived up to my expectations and exceeded them. Each team member was polite, friendly and always respectful and wanting to do the best for me as a customer. They have a great day 2 service post move where they help with unpacking and remove all boxes and packaging material. Whilst it is an extra cost, it is with well worth the money. No boxes and material to get rid of. Having moved on the Friday, I was able to go to work on the Monday and come home to a stress and box free home.

Neil and his team took care of our move recently. We had found them on Which? and they responded very swiftly to my initial query by organising an initial visit. This was followed by two further visits to carry out all necessary packing, so that everything was ready to go on the day of the move. From the outset I was impressed by the attention to detail the team displayed. They understand that moving house can be really stressful, and they carefully gather all the information they need, asking sensible questions and making excellent suggestions, so that they can take as much of the burden off your shoulders as possible. Everything went like clockwork on the big day and the whole team were friendly, conscientious and hardworking throughout. I would wholeheartedly recommend them to anyone planning a move.

Neil and his team were faultless from start to finish. Speedy, tidy, friendly and definitely went above and beyond. I felt I was in safe hands throughout the entire process. Whilst I am not expecting to move again -ever!- I wouldn’t hesitate to give Neil a call.

Total Removals were recommended by the estate agent and I’m so pleased they were. The move was slightly complicated as some furniture was being stored by them and some delivered straight away to house, also loads of fiddly and very heavy garden goods to be transported. Organisation of every aspect and care of all goods carried out to the highest standard. Nothing was too much trouble and huge care taken to ensure no muddy foot marks in the house, either end, despite foul weather, both taking and delivery, and our newly painted walls, remained pristine without a scratch, it was all carried out by a cheerful accommodating team who obviously enjoyed the work and working with each other. Many thanks to Neil who advised us from the beginning and kept us informed and made a stressful time much easier.

I unexpectedly ended up being abroad and unable to pack and move some, but not all, of my belongings to a new property. Thankfully, Neil came to my rescue. He immediately put me at ease with assurances that his team have lots of experience with packing up households without the owner present. On the day, his team called me at the time promised to discuss the final details of a complicated packing job before taking my belongings to the new place. When I finally got back to London and my new flat, I was delighted to find all the boxes neatly stacked and labelled, which made unpacking so much easier. I cannot recommend Total Removals enough.

Neill was incredibly communicative and helpful throughout setting up my move. I could ask him any questions and he got back to lightning fast. On the day, three of his very friendly movers came, took furniture apart, packed all my belongings and off we went to my new home. By being efficient, careful and very nice to talk to, they made my move such a pleasant and stress-free experience! These guys are utterly brilliant and you won’t regret hiring them. Worth every penny!

Neil and his team did an outstanding job with our move within London. They clearly knew what they were doing and were friendly and patient—basically, the kind of folks you would be happy to have in your home and handle your stuff. It made our move an unusually relaxed experience. All was done according to agreed schedule and budget. Pricing was fair. Aftercare was also very good. One item got a small scratch during transport, Neil sent a pro to take care of it. We would be happy to use Total Removals again.

I can't recommend Total Removals highly enough. Over 3 days they packed up my flat, moved me and then were incredibly helpful in unpacking my things and (unlike many removal firms), putting them away. Neal and his team were knowledgeable, professional and clearly highly experienced. They were friendly and very helpful - nothing was too much trouble. They packed fragile things particularly carefully and when unpacking, were very willing to move furniture around to find the right spot. They made an otherwise stressful experience, so much easier. I was initially concerned that their quote was a bit higher than another recommended company, but it was clear from talking to Neil that they were going to be very reliable. Their quote was also all-inclusive, with no extras for materials or more time. I have no hesitation in recommending them and will definitely use them if/when I move again.

The run up to our house move had been even more stressful than we had anticipated, so we were expecting the move itself might be more of the same. However Neil and the whole team were incredibly professional, capable and at the same time, calm and friendly. The packing service ran like clockwork, impressively efficient. We were moving quite a distance, from London to East Sussex, the team took this all in their stride. We would highly recommend them. An amazing team and a very positive experience.

Neil and his team did a fantastic job for us. They made no fuss about our flat being located in quite a difficult place to access, calmly packing up and loading the van. They took great care with our possessions and were keen to ensure that fragile items were packed correctly. The team were good-humoured throughout, extremely polite and worked very efficiently. Neil was entirely transparent about cost which was agreed in advance. He was very responsive when I had questions in the build up to the job and he and his team kindly accommodated our request to move between Christmas and New Year at relatively short notice.