Total Removals Limited

We emailed around for quotations and Neil offered to call us on a Sunday to discuss, which was ideal. Throughout the work they were incredibly responsive to any of our messages. I was recovering from major surgery and not allowed to lift things, so we got the packing/moving service. They brought boxes and wrapping paper and wrapped and boxed all of our belongings except for e.g. some electronics that we wanted to carry instead. They even took the indoor and outdoor plants, although with a warning they could not guarantee plant health during the move (our plants all arrived fine). They labelled all of the boxes and moved them to the correct rooms on moving in, plus marked some boxes as fragile as needed. They reassembled our beds in our new bedrooms too. We were moving out of a part-furnished place and they did not incorrectly take any of the landlord's furniture. On the packing day there were two people and on the moving day there were five people, all moving busily. The quotation was competitive with other companies in the area, and the packing service was great value for money, to the point where we will likely never move again without using a packing service. We have no hesitation in recommending them to others.

Along with tax-returns, moving house has traditionally been one of my least favourite things to do. Neil and his team have changed all this. From first contact to the first night at our new property this company has found a way to make moving house a relaxed, pleasurable, exciting experience. I'm unsurprised that every review I've read on here is saying something similar, as Neil truly has a unique vision as to how this service should be carried out. And his way of doing things isn't far off from what I expect most people would wish moving house could be like.

We used Neil and his crew for our house move and right from the start we’re very impressed. Communication was excellent and Neil gave us lots of tips for a smooth move. All of his team were lovely, hard working and nothing was too much trouble. We felt we got a very personal service (as we wanted some of our boxes moved a day early which they happily did) and would recommend them highly.

From our first meeting, I knew Neil and his crew would do the best job possible and we were not disappointed. Ours was a difficult two-day, long-distance move, fraught with date changes and last-minute obligations but Neil worked around everything, smoothly, putting our needs first. They exceeded what we expected, his whole team caring about us and safely delivering our possessions from door to door. Everything felt right from the start, he visited us, discussed the cost, kept in touch and delivered in person with his brilliant team. I wouldn't use anyone else.

Amazing service from this company. Very professional, polite, caring and organised. They made what could have been a very stressful experience seem effortless for us. They took great care over our property and nothing was too much trouble. I cannot recommend them enough.

We moved from a 3 bed London house to a 5 bed house in the country, with a month in storage in between, but the size of the job was no problem for Neil, Johnny and the team. They packed everything for us, moved it into storage and then arranged delivery at incredibly short notice, going out of their way to make the timings work. We were so impressed with how attentive, careful and diligent they were with both parts of the move. They are all incredibly nice people to have around, and there was nothing they wouldn't do to help. I cannot recommend them highly enough - it was probably the best experience with a trader I've ever had.

Total Removals helped us with our move from London to Lincolnshire. Within 2 hours of initial telephone call we had a visit to assess the volumes and talk about our expectations. Overall, the packing and moving of a family with 4 children and lots of 'precious, but junk' stuff took 3 days and we couldn't have wished for a better experience. Neil and team were professional, understanding and never lost their sense of humour. Everything was packed with great care and put together very swiftly in our new home. We will absolutely recommend Total Removals for their efficiency, ethics and value for money.

Neil and his team were amazing with my house move. From first contact Neil was extremely helpful and professional. On the day, the total removals team took a lot of the stress out of a stressful day, packing everything up very carefully and methodically to make unpacking easier. The team were very friendly and supportive as we faced a few challenges on move day, but were very flexible as timings changed and worked tirelessly to get everything unpacked into the correct rooms. I wouldn’t hesitate to recommend the total removals team - a big thank you!!

I had a really positive experience with London Total Removals, right from my very first call with Neil. As is often the case with flat purchases, things didn’t go to plan, and my completion was delayed. Neil was really calm and reassuring about the whole thing. On the day itself, three members of staff arrived on time and were extremely methodical, efficient, polite, friendly and professional. They didn’t even make a fuss that the lift was broken! Everything arrived intact as was unloaded and put back together in the correct room. Don’t be deceived by the fact that this firm’s quote will most likely be a bit higher than others: They charge for the whole job, rather than by the hour, and other firms definitely slightly under anticipated how long the job would take. It allows them to be flexible and not to rush the move, and as the customer it prevents you from having to worry about extra costs. I would definitely use London Total Removals again!"

Total Removals recently moved us from a flat in London to a house in the Midlands. They packed everything up with great care and moved it out of our flat using the lift with a minimum of fuss. Everything was delivered to our new home exactly as planned and Total unpacked. Nothing was broken in the process. The whole team were very friendly, extremely efficient and could not have been more helpful. We recommend them very highly.