Endorsed by Which?

Total Removals Limited

5.0

41 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–13:00
  • Sunday - Closed

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After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

London Total Removals are an established, high quality, family run removals and storage company, since 1999.

We are able to offer moving solutions, including a full packing and unpacking service, with our presentable and approachable team of male and female staff. We can also undertake any required dismantling and reassembling of furniture.

We are always happy to discuss and plan all aspects of your house removal or storage requirements.

What we do

  • Removals

    • Home removals
    • International removals
    • Storage services
  • More Services

    • house removals
    • packing
    • unpacking
    • dismantling
    • reassembling

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Highly Recommend This Company
Customer Service
Quality
Value
From our first meeting, I knew Neil and his crew would do the best job possible and we were not disappointed. Ours was a difficult two-day, long-distance move, fraught with date changes and last-minute obligations but Neil worked around everything, smoothly, putting our needs first. They exceeded what we expected, his whole team caring about us and safely delivering our possessions from door to door. Everything felt right from the start, he visited us, discussed the cost, kept in touch and delivered in person with his brilliant team. I wouldn't use anyone else.
Customer in Somerset Posted on 12/11/2023 , work completed 29/09/2023
Simply the best!
Customer Service
Quality
Value
Amazing service from this company. Very professional, polite, caring and organised. They made what could have been a very stressful experience seem effortless for us. They took great care over our property and nothing was too much trouble. I cannot recommend them enough.
Customer in Derbyshire Posted on 09/11/2023 , work completed 23/10/2023
No problem handling a large job
Customer Service
Quality
Value
We moved from a 3 bed London house to a 5 bed house in the country, with a month in storage in between, but the size of the job was no problem for Neil, Johnny and the team. They packed everything for us, moved it into storage and then arranged delivery at incredibly short notice, going out of their way to make the timings work. We were so impressed with how attentive, careful and diligent they were with both parts of the move. They are all incredibly nice people to have around, and there was nothing they wouldn't do to help. I cannot recommend them highly enough - it was probably the best experience with a trader I've ever had.
Customer in Greater London Posted on 04/10/2023 , work completed 04/10/2023
Good with children and animals - and great at removals too!
Customer Service
Quality
Value
Total Removals helped us with our move from London to Lincolnshire. Within 2 hours of initial telephone call we had a visit to assess the volumes and talk about our expectations. Overall, the packing and moving of a family with 4 children and lots of 'precious, but junk' stuff took 3 days and we couldn't have wished for a better experience. Neil and team were professional, understanding and never lost their sense of humour. Everything was packed with great care and put together very swiftly in our new home. We will absolutely recommend Total Removals for their efficiency, ethics and value for money.
Customer in Lincolnshire Posted on 07/08/2023 , work completed 23/07/2023
Great job by the total removals team!
Customer Service
Quality
Value
Neil and his team were amazing with my house move. From first contact Neil was extremely helpful and professional. On the day, the total removals team took a lot of the stress out of a stressful day, packing everything up very carefully and methodically to make unpacking easier. The team were very friendly and supportive as we faced a few challenges on move day, but were very flexible as timings changed and worked tirelessly to get everything unpacked into the correct rooms. I wouldn’t hesitate to recommend the total removals team - a big thank you!!
Customer in Hertfordshire Posted on 02/07/2023 , work completed 06/06/2023
Took some of the stress out of moving!
Customer Service
Quality
Value
I had a really positive experience with London Total Removals, right from my very first call with Neil. As is often the case with flat purchases, things didn’t go to plan, and my completion was delayed. Neil was really calm and reassuring about the whole thing. On the day itself, three members of staff arrived on time and were extremely methodical, efficient, polite, friendly and professional. They didn’t even make a fuss that the lift was broken! Everything arrived intact as was unloaded and put back together in the correct room. Don’t be deceived by the fact that this firm’s quote will most likely be a bit higher than others: They charge for the whole job, rather than by the hour, and other firms definitely slightly under anticipated how long the job would take. It allows them to be flexible and not to rush the move, and as the customer it prevents you from having to worry about extra costs. I would definitely use London Total Removals again!"
Customer in Greater London Posted on 01/07/2023 , work completed 20/06/2023
Really excellent and careful service
Customer Service
Quality
Value
Total Removals recently moved us from a flat in London to a house in the Midlands. They packed everything up with great care and moved it out of our flat using the lift with a minimum of fuss. Everything was delivered to our new home exactly as planned and Total unpacked. Nothing was broken in the process. The whole team were very friendly, extremely efficient and could not have been more helpful. We recommend them very highly.
Customer in Derbyshire Posted on 25/04/2023 , work completed 21/04/2023
Great Removals Company
Customer Service
Quality
Value
Fantastic moving company! They were very prompt in response to all questions and accommodating to my changing schedule. The movers operated with care and were very professional. All of our stuff was moved with no issues. The lead mover for us was extremely helpful, reassembling our furniture and even giving us the time to get a sense of how the bed would look in the new room with different placement options, prior to reassembling. Overall, extremely satisfied and would recommend to anyone and would definitely use again in the future.
Customer in Greater London Posted on 21/03/2023 , work completed 08/03/2023
Total Removals Company
Customer Service
Quality
Value
From start to finish I couldn't have chosen a better company to help me with what was a very stressful moving experience. Our buyers wouldn't agree to an exchange and completion date. Because I'd heard such good things about Neil, I wanted to use his company. I can't say how many times he worked with me to get us booked in. Obviously, due to the nature of the job, they need you to exchange before they can commit to a date. I really appreciate this now knowing how many times our date changed. He visited us to discuss the move and gave us so much help, ours wasn't just a standard move we also had a massive attic and garden full of stuff. We were going to sort attic and put into storage. He correctly suggested we use two of his guys to do this and use his storage. This was brilliant, all we needed to do was say storage or rubbish. They done everything else. This saved us hours of time Used full packing service for rest of the house, Jeff was part of the family in the end, nothing too much trouble and securely wrapped with each box marked which room it had come from, and an item inside which has helped me, prioritising which boxes to empty first. Move day was easy, didn't have to lift a finger. His team were polite and professional, worked quickly to ensure house emptied quickly. The same at the other end all boxes placed in correct rooms. 150% Would recommend them. The actual removal from this company far exceeded my expectations, they didn't cause me to stress
Customer in Norfolk Posted on 09/03/2023 , work completed 27/02/2023
Professional, efficient and lovely spirit!
Customer Service
Quality
Value
Total removals was recommended by a friend and I’m so glad I contacted Neil. This is my 18th move (local & international), and I never had such a stressless and enjoyable experience moving houses! It was not an easy job as the crew had to empty a 2nd & 3rd floor appartement in a typically narrowed stairs Victorian house in London to a house locally. They did it very well, and were always keeping a very good spirit. It is my turn now to highly recommend Total Removals. The best moving crew ever! Their good spirit and lovely attitude made that day a breeze. I’m ready to move again. Professionalism: 5 Efficiency: 5 Meticulousness: 5 Attitude: 5
Customer in Greater London Posted on 08/03/2023 , work completed 21/02/2023