Finding and repairing a leak in the heating system
The leak only came to light a short time ago. We contacted Tower Heating straight away and they arranged for an engineer to assess the situation, then today Chaise came and spent time identifying where the leak was and skilfully repaired the problem. We were impressed with his knowledge as he explained what he was doing and, showed us evidence of the problem. Now we have a fully functioning heating system once again and are very grateful to Tower Heating and of course to Chaise. Excellent service.
Customer in Merseyside
Posted on 11/12/2025
, work completed 11/12/2025
Recommended
Great company!
We had two radiators changed, an electric towel rail removed and a new kitchen tap. Everything has been easy and smooth, from the initial call to the office, Steve coming to quote (and later fit the tap) and Ollie and Harvey on the day - we have been very impressed overall. Professional, polite and tidy. We will definitely use again. Thank you Tower Heating.
Customer in Merseyside
Posted on 05/12/2025
, work completed 05/12/2025
Recommended
Boiler service
Excellent service 👏 Steve was prompt, professional & friendly. Can thoroughly recommend Tower as they made the process easy from first contact to job completion. A company that can be trusted, a rare experience in today's market. Many thanks for providing such great service Kind regards
Customer in Merseyside
Posted on 24/11/2025
, work completed 24/11/2025
Recommended
Emergency call out
Came out when said, brilliant work. Thank you Ollie excellent energy. Good front for the company, would recommend.
Customer in Merseyside
Posted on 22/11/2025
(Reviewer did not use service)
Recommended
Fantastic service!
Couldn't have been better, went above and beyond. Ollie was great and so helpful! Thanks so much for everything!
Customer in Merseyside
Posted on 30/10/2025
, work completed 30/10/2025
Recommended
Always reliable and efficient
I’ve been using Tower Heating for many years and can’t fault the service from them. We’ve had ongoing problems recently with the gas supply and they’ve been out to sort the problem. I’d definitely recommend them and am happy with the work they’ve gone
Customer in Merseyside
Posted on 26/09/2025
, work completed 26/09/2025
Recommended
Amazing Company - Would highly recommend!
From the initial survey through to the installation of a new central heating system, I cannot recommend Tower Heating highly enough. All work was carried out to a very high standard, on time, and the price quoted did not change. A big shout-out to Gregg, Chaise, Jason, and Harvey for their outstanding work. Thank you!
Customer in Merseyside
Posted on 15/08/2025
, work completed 14/08/2025
Recommended
Air con
Quick and efficient installation. Air con works great Engineers where great and knowledgeable, highly recommend tower heating
Customer in Merseyside
Posted on 25/07/2025
(Reviewer did not use service)
Recommended
Boiler replacement
Ollie was very pleasant and informative . He was very respectful of my home,makng sure that floors were protected. He explained every aspect of the work to be carried out and returned everything after the job. Everything was left clean and tidy.
Customer in Merseyside
Posted on 19/06/2025
, work completed 18/06/2025
Recommended
Well Impressed
Installation of new Indirect Unvented hot water tank to ground floor, whilst decommissioning existing in the loft. A very professional company across the business, polite and helpful staff, qualified and competent, customer orientated, showing empathy with customers requirements and property, competitively priced technical solutions. These traits were identified during visits of the Director Greg Tomlinson, who visited to specify the task, even offering a choice of two solutions, whilst answering a bucket full of questions that I raised, without hesitation. This pattern of dedication was later repeated by the visit of Senior Installation Engineer, Nigel Littler assisted by Trainee Engineer Ollie Murphy, during the three-day installation, with not even a finger mark on any of the numerous white walls, despite operating between loft and ground floor. Happy Days.
Customer in Merseyside
Posted on 17/06/2025
, work completed 11/06/2025
Recommended
Wonderful company to deal with. Always helpful, polite and arriving at the time promised
This company installed my boiler three years ago and have maintained it since. I have found Tower Heating to be a first class company, courteous, prompt, efficient, excellent in every way and would give my highest recommendation.
Customer in Merseyside
Posted on 12/05/2025
, work completed 12/05/2025
Recommended
Boiler installation and service
Used several times for boiler installation and servicing. Always clear communication and reliable, trouble-free operation of boiler
Customer in Lancashire
Posted on 09/05/2025
, work completed 09/05/2025
Recommended
Tower have been fantastic, would highly recommend them
Keith was very professional and serviced the boiler quickly, and completed all the necessary paperwork. He arrived exactly at the time agreed. I think Tower are amazing, and I couldn’t recommend them any more!
Customer in Merseyside
Posted on 06/05/2025
, work completed 06/05/2025
Recommended
Leaking Boiler Repair
Can’t fault Tower Heating. My existing service company needed to cancel my annual service appointment (twice) due to availability of LPG specialist. Problem was, I also had a small leak. I couldn’t wait any longer so I rang Tower Heating and scheduled the service immediately, at a time convenient for me (22 April), and they were ultra friendly and helpful. Service was completed by the lovely Keith, who was friendly, punctual, and gave me some great advice. He assessed the leak (minor) and advised how much it would cost for replacing the part. Keith returned today (1 May), again on time (with a text to let me know eta), and the cost was reasonable considering 2 parts needed to be replaced. He showed me the defective parts after removal as well. I have signed up for their annual service plan, paying monthly (only £10), which covers the cost of my annual service and 10% off parts, which I think is very reasonable. I recommend them 100%.
Customer in Merseyside
Posted on 01/05/2025
, work completed 01/05/2025
Recommended
Excellent work
Excellent work by Tower Heating Engineer Phil - he went above and beyond servicing and cleaning the boiler and repaired a fault we didn’t know we had.
Customer in Lancashire
Posted on 11/04/2025
, work completed 11/04/2025
Recommended
Trustworthy company
Had my annual boiler service with Tower Heating. It is always well organised and the office staff send you prompt information in the lead up to the appointment and a completion certificate immediately afterwards. Phil and Steve arrived within the time window. They were polite, professional and didn't rush to complete the service and they did a thorough job. At the end of the visit I was shown ipad screenshot of the work they had completed. I would definitely recommend using Tower Heating
Customer in Merseyside
Posted on 08/04/2025
, work completed 08/04/2025
Recommended
Excellent Service
Phil came along to service our gas boiler. He was very friendly, polite and professional and did a fantastic job, even fixing the broken cover. Would recommend this engineer and company to all.
Customer in Merseyside
Posted on 04/04/2025
, work completed 04/04/2025
Recommended
Great work from a trusted company
After we lost our hot water, Keith from Tower came out within 2 hours and got the boiler working in minutes. Really good service , efficient and really sympathetic to our needs. Great work
Customer in Merseyside
Posted on 27/03/2025
, work completed 27/03/2025
Recommended
Great company
I use Tower heating for my boiler service every year and they give an amazing service, called them this morning due to my radiator leaking and they were out to sort it by 11am. Phil the engineer did an amazing job and it was all sorted within 30mins, I can't recommend this company enough thanks
Customer in Merseyside
Posted on 17/03/2025
, work completed 17/03/2025
Recommended
Boiler repair
Phil from Tower Heating attended today to replace a defective boiler component. Very punctual and efficient, really cheerful and pleasant guy. Everything went well. Tower Heating are excellent, staff on the phone are so professional and polite. Old fashioned excellent customer service. Can’t recommend highly enough .
Customer in Merseyside
Posted on 12/03/2025
, work completed 12/03/2025
Recommended
Supply / install Worcester Bosch boilers
Tower Heating supplied and fitted 2 new gas boilers last week. All work done has been carried out in a professional and timely manner. Response from the administration team (Leanne) was excellent and the initial quote and inspection (Greg) was straightforward and easy to follow. Special thanks to the installation engineers (Ben and Ollie) who completed the job on time and on budget. They left everything clean and tidy afterwards and explained everything well on handover.
Customer in Merseyside
Posted on 23/02/2025
, work completed 20/02/2025
Recommended
Annual boiler service
Steve arrived on time, was very pleasant and efficient. As always I can highly recommend Tower heating. They installed a new boiler and new radiators 3 years ago and have serviced my boiler each year since .
Customer in Merseyside
Posted on 07/02/2025
, work completed 07/02/2025
Recommended
Superb job
Had Phil from Tower Heating replace my radiator in the living room. Arrived on time very professional, approachable and explained what the job entailed before work was started. Very neat job done, Phil kept all work areas tidy and ensured the living room was left in a tidy state. Would not hesitate to recommend both Tower Heating and Phil for future jobs needed by friends and family
Customer in Merseyside
Posted on 01/02/2025
, work completed 31/01/2025
Recommended
Gas Boiler replacement and radiator servicing
The whole boiler installation and radiator servicing package was completed efficiently, and professionally with minimal disruption
Customer in Merseyside
Posted on 30/01/2025
, work completed 29/01/2015
Recommended
Excellent work and customer service
Ben and Ollie from Tower Heating installed a new boiler. They were very thorough, knowledgeable and had excellent customer service.
Customer in Merseyside
Posted on 27/01/2025
, work completed 27/01/2025
Recommended