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Tower Heating Ltd

4.9

676 Reviews

Opening Hours
Today -
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

Organisations and Awards

Jan 2020

About

Tower Heating established in 1990, is a family-run, central heating and gas company operating in Formby and it's surrounding areas.

Our emergency line is open from 8am - 8pm, 365 days a year, making us the largest and most reliable, independant heating company in the region.

We pride ourselves on being second-to-none when it comes to our knowledge, workmanship, cleanliness and the friendliness of our team.

We aim to go beyond simply satisfying our customers and are proud of the relationships we have built over the years. As can be seen from our reviews, many of our customers welcome our team back into their homes with open arms.

We are a Worcester Bosch Accredited Partner. This means that we are now able to offer up to TWELVE years guarantee on boilers that we install.

We have an FCA Licence so are able to offer the following Novuna finance options for new boiler purchases:
- One year 0% interest.
- Three to ten years at 13.9% APR
- Buy Now, Pay Later

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Radiators and central heating
    • Boiler repair
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • intelligent controllers
    • pressurised hot water
    • plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
676 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler installation and service
Customer Service
Quality
Value
Used several times for boiler installation and servicing. Always clear communication and reliable, trouble-free operation of boiler
Customer in Lancashire Posted on 09/05/2025 , work completed 09/05/2025
Tower have been fantastic, would highly recommend them
Customer Service
Quality
Value
Keith was very professional and serviced the boiler quickly, and completed all the necessary paperwork. He arrived exactly at the time agreed. I think Tower are amazing, and I couldn’t recommend them any more!
Customer in Merseyside Posted on 06/05/2025 , work completed 06/05/2025
Leaking Boiler Repair
Customer Service
Quality
Value
Can’t fault Tower Heating. My existing service company needed to cancel my annual service appointment (twice) due to availability of LPG specialist. Problem was, I also had a small leak. I couldn’t wait any longer so I rang Tower Heating and scheduled the service immediately, at a time convenient for me (22 April), and they were ultra friendly and helpful. Service was completed by the lovely Keith, who was friendly, punctual, and gave me some great advice. He assessed the leak (minor) and advised how much it would cost for replacing the part. Keith returned today (1 May), again on time (with a text to let me know eta), and the cost was reasonable considering 2 parts needed to be replaced. He showed me the defective parts after removal as well. I have signed up for their annual service plan, paying monthly (only £10), which covers the cost of my annual service and 10% off parts, which I think is very reasonable. I recommend them 100%.
Customer in Merseyside Posted on 01/05/2025 , work completed 01/05/2025
Excellent work
Customer Service
Quality
Value
Excellent work by Tower Heating Engineer Phil - he went above and beyond servicing and cleaning the boiler and repaired a fault we didn’t know we had.
Customer in Lancashire Posted on 11/04/2025 , work completed 11/04/2025
Trustworthy company
Customer Service
Quality
Value
Had my annual boiler service with Tower Heating. It is always well organised and the office staff send you prompt information in the lead up to the appointment and a completion certificate immediately afterwards. Phil and Steve arrived within the time window. They were polite, professional and didn't rush to complete the service and they did a thorough job. At the end of the visit I was shown ipad screenshot of the work they had completed. I would definitely recommend using Tower Heating
Customer in Merseyside Posted on 08/04/2025 , work completed 08/04/2025
Excellent Service
Customer Service
Quality
Value
Phil came along to service our gas boiler. He was very friendly, polite and professional and did a fantastic job, even fixing the broken cover. Would recommend this engineer and company to all.
Customer in Merseyside Posted on 04/04/2025 , work completed 04/04/2025
Great work from a trusted company
Customer Service
Quality
Value
After we lost our hot water, Keith from Tower came out within 2 hours and got the boiler working in minutes. Really good service , efficient and really sympathetic to our needs. Great work
Customer in Merseyside Posted on 27/03/2025 , work completed 27/03/2025
Great company
Customer Service
Quality
Value
I use Tower heating for my boiler service every year and they give an amazing service, called them this morning due to my radiator leaking and they were out to sort it by 11am. Phil the engineer did an amazing job and it was all sorted within 30mins, I can't recommend this company enough thanks
Customer in Merseyside Posted on 17/03/2025 , work completed 17/03/2025
Boiler repair
Customer Service
Quality
Value
Phil from Tower Heating attended today to replace a defective boiler component. Very punctual and efficient, really cheerful and pleasant guy. Everything went well. Tower Heating are excellent, staff on the phone are so professional and polite. Old fashioned excellent customer service. Can’t recommend highly enough .
Customer in Merseyside Posted on 12/03/2025 , work completed 12/03/2025
Supply / install Worcester Bosch boilers
Customer Service
Quality
Value
Tower Heating supplied and fitted 2 new gas boilers last week. All work done has been carried out in a professional and timely manner. Response from the administration team (Leanne) was excellent and the initial quote and inspection (Greg) was straightforward and easy to follow. Special thanks to the installation engineers (Ben and Ollie) who completed the job on time and on budget. They left everything clean and tidy afterwards and explained everything well on handover.
Customer in Merseyside Posted on 23/02/2025 , work completed 20/02/2025