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Endorsed by Which? Trusted Traders

Town Gas Services Ltd

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5.0

32 Reviews

Opening Hours
Today - 09:00–15:00
  • Monday 09:00–15:00
  • Tuesday 09:00–15:00
  • Wednesday 09:00–15:00
  • Thursday 09:00–15:00
  • Friday 09:00–15:00
  • Saturday - Closed
  • Sunday - Closed

About

We are a local, family run business and as such we pride ourselves on providing a reliable and friendly service. You can rely on Town Gas to deal quickly with your emergencies and any maintenance repairs. We currently cover all of the BH postcodes and the surrounding areas.

The office is open from 9am to 3pm to book your gas boiler, gas appliance service or to deal with any plumbing or gas emergency.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas cooker installation
    • Gas safety testing and inspection
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • Plumbers

    • Emergency plumbing services
    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance
  • Renewable energy

    • Solar panels
    • Solar Panel Maintenance
    • Air source heat pumps
    • Ground source heat pumps
    • Solar water heating
  • More Services

    • heating and plumbing

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

5.0
32 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Thank you Town Gas
Customer Service
Quality
Value
I had an intermittent problem with a valve in my Hot Water/Central Heating System which I reported to Town Gas on Monday 4 April. The telephone booking system was very efficient and it was arranged that a plumber would call on Friday 8 April. The plumber (Dave) arrived on time, respected the Covid requirements and fitted a replacement valve in an efficient, tidy manner. I have used Town Gas for a number of jobs in the past including replacing my log burning stove with a gas fire and have always found their staff polite and efficient. I have a monthly service contract with Town Gas and would certainly highly recommend them as a reliable company to deal with all your domestic plumbing and heating requirements.
Customer in Dorset Posted on 11/04/2022 , work completed 08/04/2022
The trader replied (on 27/06/2022)
Thank you very much for this review, we are so pleased you are happy with our service :)
Genuine and professional
Customer Service
Quality
Value
We do not usually write reviews but it is not often you see people taking a pride in their work such as Town Gas Services. We had a complete renewal of our heating system and the standard and quality was impressive and together with an outstanding friendly service made the experience easy and comfortable. Right from the start when Joe came to advise us and Sam & Alex completed the work, it was like having family in your home. Thank you for everything. 😊
Customer in Hampshire Posted on 30/03/2022 , work completed 23/03/2022
The trader replied (on 27/06/2022)
Such a lovely review - Thank you so much for these kind words. We are very happy that you are pleased with our service and work. Many thanks again from the Town Gas Team
Boiler replaced and new radiators
Customer Service
Quality
Value
From the moment we contacted Town Gas to the day of completion, the whole team were excellent. The work was exemplary, their advise and suggestions really helpful and price was very competitive. We’re delighted with our new heating system. Would highly recommend Town Gas and will be using them for our future services.
Customer in Hampshire Posted on 22/03/2022 , work completed 10/03/2022
The trader replied (on 27/06/2022)
Thank you so much for the lovely words and kind review. We are very pleased you are happy with our work. We are so happy with our team here, they are excellent :) - Many thanks from the Town Gas Team
One of the Best Decisions I have ever made
Customer Service
Quality
Value
When I moved to this area 6 years ago I can safely say that one of the best decisions I made was to take out a Town Gas Maintenance Contract. I have the central heating and gas fire serviced on an annual basis and I am only liable for the spare parts required for any repairs the labour being covered by the Town Gas Maintenance Contact. I have always found the Town Gas staff to be polite, efficient and knowledgeable. As an example, the work this invoice refers to, was to replace the hot water expansion vessel and check the pressure in the system. The fault was reported on 26th August 2021, the Town Gas plumber (Alex) arrived promptly the next day and quickly diagnosed the fault. Despite the fact that it was a Bank Holiday the parts were obtained and the work was completed by 31st August. Alex was prompt, polite, and respected our home and the Covid requirements. He was a very tidy worker and obviously did a good job because the fault has been completely rectified. Over the years I have had a number of jobs completed by Town Gas, including, removing a log burning stove and replacing it with a gas fire, replacing two radiators, etc... and I have always been impressed by their professional staff and their standard of workmanship. The work was always completed to the agreed schedule and budget. From my experiences, I really cannot recommend Town Gas more highly.
Customer in Dorset Posted on 08/09/2021 , work completed 31/08/2021
The trader replied (on 27/06/2022)
Wow thank you very much for this review. We are happy that you are pleased with our service. Many thanks from the Town Gas Team
Town Gas goes above & beyond to deliver the best results!
Customer Service
Quality
Value
Town Gas was part of a great team I worked with to completely renovate a very tired bungalow. From the very start, Joe and his team were incredibly helpful and advised me on different available options from heating sources to loos! A new boiler was installed, new radiators throughout, a new kitchen, new bathroom and cloakroom. They were very respectful of my timeline and always completed the jobs in time for other traders to continue with their part. We have used Town Gas several times before and I can highly recommend them on reliability, price and excellent quality of their work. A very big thank you from me to the whole team involved!
Customer in Hampshire Posted on 17/12/2020 , work completed 11/12/2020
The trader replied (on 17/03/2021)
Thank you so much for your review - We are very pleased that you are happy with our work and service.
Prompt, efficient, reasonably priced
Customer Service
Quality
Value
Town Gas was recommended to me by my usual plumber who was snowed under with work. Everybody at Town Gas was efficient and friendly. They repaired a problem with my soil pipe quickly and efficiently and the cost was very reasonable.
Customer in Hampshire Posted on 02/12/2020 , work completed 18/11/2020
The trader replied (on 17/03/2021)
Thank you Very much for your review.
Boiler service
Customer Service
Quality
Value
Customer service is faultless and, so far, we have used them for boiler service and installation of a water softener. As soon as they were able this year (due to coronavirus restrictions) they turned up to service our boiler. Friendly, professional and efficient and talked us through what had been done.
Customer in Hampshire Posted on 25/06/2020 , work completed 12/06/2020
The trader replied (on 17/03/2021)
Thank you for your lovely review. We are very pleased you are happy. We are very lucky to have a great team.
Top service
Customer Service
Quality
Value
Joe and he’s team fitted a full central heating system to replace the old air flow system due to the lockdown Town gas had limited staff but completed the job in four days I was impressed with the tidy manner they worked ,always hoovered up at the end of the day which pleased the wife. They never tried to do things there way always asked where you wanted the pipework and radiators and was done exactly how you wanted it . Special mention to George and David who were there for most of the time very approachable and always willing. I would recommend Town Gas 100% and would not hesitate to have them do work for me in the future.
M Cable Posted on 03/06/2020 , work completed 29/05/2020
The trader replied (on 17/03/2021)
What a lovely review - Thank you very much.
Prompt and efficient installation of environmentally friendly central heating and hot water system
Customer Service
Quality
Value
We needed to renew the Central Heating System of gas boiler and radiators in the 30 year old bungalow we had recently purchased. Town gas had supplied me with excellent boiler and plumbing maintenance in various properties for some years. They suggested that I might like to replace the gas boiler based system by an environmentally friendly Heat Exchanger System, which would supply central heating and hot water. I knew of heat exchange's, but was under the impression that they could only work in conjunction with warm air underfloor heating. However Town gas advised me that it would work with radiators if we had slightly larger ones. The installation was completed as promised within a week with consideration of us and every care taken of our home, ensuring we knew in advance when we would be without heating, water, or electricity (less than two hours). This consideration applied to both the plumbers and the electricians involved and the cost was as quoted in the detailed quote I had received. The system is up and running efficiently with only a periodic gentle hum from the heat exchange fitted to the rear wall of our bungalow. We are delighted.
Customer in Hampshire Posted on 26/05/2020 , work completed 26/05/2020
The trader replied (on 17/03/2021)
Thank you Very much for your kind words and review. We are very pleased you are happy with your installation and our service.
Underground leak
Customer Service
Quality
Value
Although I have a contract with town gas it does not cover leaks in piping underground. Having heard the water running, but no visible leak I called town Gas. Prompt arrival confirmed there was a leak, but somewhere below my home. My home insurance covers tracing and exposing such leaks, but not the repair. Town Gas advised me as to how to proceed, and when the leak was exposed came back to my home, in an amazingly short time, and repaired the leak whilst the exposing companies staff, were still in attendance. The whole service I got, from this company, was excellent, despite the problems being caused in obtaining help during the Corona Virus. I would thoroughly recommend their services
Customer in Hampshire Posted on 08/05/2020 , work completed 06/05/2020
The trader replied (on 17/03/2021)
Thank you very much for your review and kind words.