Trade 2 Trade Windows Ltd

I would not recommend this company given very poor after sales service. I selected them originally as they had been used by several of my neighbours and were able to navigate the planning process needed to replace the existing wood frame windows with uPVC. While that part of the process was smooth, the team which installed the windows smashed a patio door leaving glass fragments everywhere that scratched the floors and were not cleaned up until i subsequently complained, there was also a crack in one of the windows which took a few weeks for them then to replace. The windows themselves are ok, although they do not seem to be very good at reducing sound from the outside. Most disappointing however is the after sales service. About a year after the installation, there was a problem with one of the patio doors and despite multiple calls I am still waiting for it to be fixed 8 months later. They did send someone for a service call after 4 months but despite me having described the issue and sent photos, he did not have the materials needed to fix it, so i am still waiting. Given the cost of the windows, I am shocked by the service levels.