Transgas Services Heating & Plumbing Limited

Transgas Services provided a fast, calm, efficient Covid secure service with a timed appointment that fitted neatly into my working day with no “an engineer will be with you between 07:00 and 13:00” hanging around. Their charming, efficient, unobtrusive and professional plumber arrived on the dot, fixed the first loo, said the flush on second had more life in it and that changing it was, in his opinion, an unnecessary expense (thank you, no one likes to spend money they don’t need to). Their chap fixed the tap and told me that, as it was quite corroded, it would get worse again and need replacing. I really appreciated that he didn’t just crack on and replace it there and then with some random mis-matched tap, that instead he bought us some time to think about what to do long term. No card reader “don’t get too close to me” anti-Covid dance faff, an invoice matching the estimate was sent by email and I paid effortlessly using my internet banking app. All in all a super experience, thank you.

New boiler installed to custom specification (moved to a different location) within just a few days from quotation. Quote btw, was fair and realistic. The fitter did the job quickly and to the highest standards. Tidy workplace.

Dan was excellent. He completed the annual boiler service efficiently. He answered all my technical questions and provided helpful advice. I was much clearer on how and why various parts of the boiler were maintained. He was unfortunately held up for 40 mins by his previous job, but apologised on arrival. He was friendly and focussed. I have used Transgas for over 8 years for boiler installation and maintenance.

I needed some pipes moving to acoomodate a new washer. It was an awkward job to move outlet and central heating pipes to gain an extra 2 cm of depth in the laudry closet. Execellent work, got my result, tidy, effcient and timely. Problems sometimes occur. The test of a good company is when things go wrong and how they respond. The next morning there were problems with the hot water and central heating. One telephone call, and the engineer re-set the system within 2 hours - again great service. I have used Transgas previously, and also for my anuual gas bolier check. Thet are a reliable company delivering great quality work. They have my recommendation.

I've been using Transgas to do our annual boiler service and any associated works since 2015. During that time they have proven to be reliable, prompt and professional in the way they carry out the work and provide any necessary certifications. The most recent work was to undertake a boiler servicing and install a new radiator that replaced an older model they had drained and removed a few months previously. Any requirements are quoted for and costed accordingly and their technicians are helpful, patient and thorough.

Another excellent job done by John and the team we had a new basin and toilet fitted, a tricky job as we had to arrange around three different trades, John accommodated us all the way and fitted in between the plastering and floors laid nothing was too much trouble, very professional job, price was competitive which was agreed prior to the job starting. This is the third job Transgas as carried out for us and would not hesitate to us them again.”

I was very happy with this boiler replacement job. The quote was almost 50% cheaper than the alternative from a major utility supplier, with unnecessary extras such as scaffolding cut out. The timescale for installation was also several weeks quicker than the major utility. The installation went very smoothly with sub-contractors lined up with almost military precision. Very impressive. The engineer did leave a valve turned off when he left but returned the next day to correct this. Highly recommended supplier.

Boiler replacement. The estimator was quick, knowledgeable and open, and (unlike others) didn't try to sell us things we didn't need. Provided clear advice and estimate. Engineers were punctual to the minute. Although they quickly encountered a wasps nest they rescheduled the work for immediately after the nest was cleared, with no extra charge. Have done a neat installation with no fuss and at a competitive price.