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Endorsed by Which?
Transgas Services Heating & Plumbing Limited
Opening Hours
Today - 08:00–17:30
- Monday 08:00–17:30
- Tuesday 08:00–17:30
- Wednesday 08:00–17:30
- Thursday 08:00–17:30
- Friday 08:00–17:30
- Saturday - Closed
- Sunday - Closed
About
As approved Worcester Bosch installers we can offer a 7 Year warranty on all Worcester Bosch gas boilers supplied and fitted before end of December 2013 or 8 years if you include a Worcester inline filter.
Transgas Services Heating & Plumbing Limited is a small family run business. Having left British Gas in order to establish Transgas Services in 2003, we now have 6 fully qualified engineers. This growth is due to a few key factors, including:
Reliability.
Reasonable pricing.
A polite and courteous attitude.
Our attention to detail.
Our commitment to the customer.
All this leads to recommendations, repeat business and good feedback on the website, available for you to see.
Over our years in trading we have teamed up with several good tradesmen that we use when undertaking projects that include skills needed that we do not have. This enables us to offer an even wider range of services, including all aspects of building works, kitchens, bathrooms and tiling.
What we do
Plumbers
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Gas emergencies
- Gas safety testing and inspection
- Radiators and central heating
- Underfloor heating
- Boiler installation
- Boiler repair
- Boiler servicing
My work
This business has not added any photos yet.Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.8
53 reviews
Recommended
Recommended
by 98% of customers
Sort by
Excellent service from start to finish
Customer Service
Quality
Value
I had excellent service from start to finish. Firstly I had a call to confirm a date for installation, I then received an email confirming this appointment. On the day I had a text to confirm that the heating engineer (Dave) would be arriving on time. The engineer was polite, considerate and knowledgeable. He informed me of what the job would entail and its progress throughout the job. Dave was extremely neat and tidy protecting all surfaces and his work was fantastic. I would highly recommend Transgas and Dave the engineer.
Customer in Surrey
, work completed
Recommended
Annual boiler check
Customer Service
Quality
Value
Engineer Paul was personable and efficient. He was most helpful explaining any issues. I would recommend him and Transgas.
Customer in Greater London
, work completed
Recommended
Gas boiler installation
Customer Service
Quality
Value
Transgas replaced my life expired boiler. The work was completed within the agreed schedule and to the price in the original quote. Mitch the engineer was easy to deal with and the pipework etc. was done neatly.
Customer in Greater London
, work completed
Recommended
Very poor service
Customer Service
Quality
Value
I asked for our saniflow to be fixed. They did this but it did not last very long until it broke again. We then agreed to replace the saniflow unit (at what I consider great cost). We stated in advance we would need to activate the warranty (so it is insured given the history and costs). However, they refused to give us the unique ID necessary for this once the work was done (they said this info was on the system itself that they had installed but that they do not take a note of this). When I explained that it was needed for the warranty they said they would charge me again for a further call out charge to get it. I found the interactions deeply unpleasant too.
Customer in Greater London
, work completed
Advice on broken waste disposal unit and replacement of drinking water tap
Customer Service
Quality
Value
Excellent informative and friendly service when speaking to the office and making appointment Service engineer arrived promptly the next day, was friendly, tidy and very professional in his work
Customer in Greater London
, work completed
Recommended
Highly recommend
Customer Service
Quality
Value
We had several issues with our heating system which led us to believe our house was simply a cold one. Our service engineer promptly condemned our boiler and our gas fire and then Transgas set about installing a new boiler, valves and a power flush. We now have a beautifully warm house and a 21st century thermostat. We’ve also had our gas hob replaced. All the team were very friendly, prompt and excellent communicators. It struck me that the whole team were happy working together and really keen to get the best possible results. They were also super tidy and reasonably priced. Happy customer.
Customer in Greater London
, work completed
Recommended
Fitted new gas boiler - excellent service
Customer Service
Quality
Value
Transgas fitted us a new gas boiler. Excellent service and price. David the engineer was excellent
Customer in Surrey
, work completed
Recommended
New Boiler, combine 2 hot water systems into a single efficient system and repair radiators
Customer Service
Quality
Value
As discussed on Friday I just want to pass on my sincere thanks to every member of your team for the work they did last week at our house. The work was substantial and I am certain that a good deal of it was not straightforward at all. The New boiler seems to be working fine - the hot water is very hot and seems to be working everywhere - which indicates that the transition to a single hot water system has worked. As you know, having 2 hot water systems - (with one based on a 24 hour electric emersion element) has always been a great irritation to me over the years. The single cylinder installed in the loft has restored water pressure to the upstairs bathrooms to a level that I have never seen in this house - and I have been there over 25 years. I now cannot understand why I put up with the previous water pressure for so long. However all the team worked so hard - and given that the weather was 37 degrees - and probably higher than that in the loft where the cylinder was installed, I think that the team has done brilliantly to achieve all this in such working conditions. Everything was cleared from the site and the removal of various old tanks, cylinders and pumps from the loft and airing cupboard has made extra space. I had thought that the work may have been postponed given the weather conditions - but not so - and everything was completed in line with your predicted schedule. Once again many many thanks for a job very well done to everyone involved.
Customer in Surrey
, work completed
Recommended
Great service
Customer Service
Quality
Value
great service as usual, courteous, friendly and professional service-no dramas would highly recommend . Bill doesn't seem to have gone up-so thrilled!
Customer in Greater London
, work completed
Recommended
Quick, Friendly and Straight Forward
Customer Service
Quality
Value
Transgas came to look at a few issues we had around the house. We discussed each of them one by one. there was one issue which was not resolved but the plumber said he would get back to me if they were able to come up with a solution. A few days later someone else came round and was able to fix the issue. They didn't charge me for the second visit and also re-sealed my shower after the leak was not gone first time. All round they were very easy to deal with, on time, friendly and not overly expensive.
James in Surrey
, work completed
Recommended
Needed to fix a dripping tap, replace the flush on a loo and investigate the flush on a second
Customer Service
Quality
Value
Transgas Services provided a fast, calm, efficient Covid secure service with a timed appointment that fitted neatly into my working day with no “an engineer will be with you between 07:00 and 13:00” hanging around. Their charming, efficient, unobtrusive and professional plumber arrived on the dot, fixed the first loo, said the flush on second had more life in it and that changing it was, in his opinion, an unnecessary expense (thank you, no one likes to spend money they don’t need to). Their chap fixed the tap and told me that, as it was quite corroded, it would get worse again and need replacing. I really appreciated that he didn’t just crack on and replace it there and then with some random mis-matched tap, that instead he bought us some time to think about what to do long term. No card reader “don’t get too close to me” anti-Covid dance faff, an invoice matching the estimate was sent by email and I paid effortlessly using my internet banking app. All in all a super experience, thank you.
Claire in Surrey
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
New boiler installed to custom specification (moved to a different location) within just a few days from quotation. Quote btw, was fair and realistic. The fitter did the job quickly and to the highest standards. Tidy workplace.
Customer in Greater London
, work completed
Recommended
Great annual boiler service
Customer Service
Quality
Value
Dan was excellent. He completed the annual boiler service efficiently. He answered all my technical questions and provided helpful advice. I was much clearer on how and why various parts of the boiler were maintained. He was unfortunately held up for 40 mins by his previous job, but apologised on arrival. He was friendly and focussed. I have used Transgas for over 8 years for boiler installation and maintenance.
Elaine in Surrey
, work completed
Recommended
A very tricky job, handled professionally
Customer Service
Quality
Value
I needed some pipes moving to acoomodate a new washer. It was an awkward job to move outlet and central heating pipes to gain an extra 2 cm of depth in the laudry closet. Execellent work, got my result, tidy, effcient and timely. Problems sometimes occur. The test of a good company is when things go wrong and how they respond. The next morning there were problems with the hot water and central heating. One telephone call, and the engineer re-set the system within 2 hours - again great service. I have used Transgas previously, and also for my anuual gas bolier check. Thet are a reliable company delivering great quality work. They have my recommendation.
Customer in Greater London
, work completed
Recommended
Consistently good service.
Customer Service
Quality
Value
I've been using Transgas to do our annual boiler service and any associated works since 2015. During that time they have proven to be reliable, prompt and professional in the way they carry out the work and provide any necessary certifications. The most recent work was to undertake a boiler servicing and install a new radiator that replaced an older model they had drained and removed a few months previously. Any requirements are quoted for and costed accordingly and their technicians are helpful, patient and thorough.
Customer in Greater London
, work completed
Recommended
My review
Customer Service
Quality
Value
Efficient and friendly.
Which? Trusted Traders Consumer
, work completed
Recommended
Great Job Yet Again
Customer Service
Quality
Value
Another excellent job done by John and the team we had a new basin and toilet fitted, a tricky job as we had to arrange around three different trades, John accommodated us all the way and fitted in between the plastering and floors laid nothing was too much trouble, very professional job, price was competitive which was agreed prior to the job starting. This is the third job Transgas as carried out for us and would not hesitate to us them again.”
Customer in Surrey
, work completed
Recommended
Excellent job, completed on time
Customer Service
Quality
Value
I was very happy with this boiler replacement job. The quote was almost 50% cheaper than the alternative from a major utility supplier, with unnecessary extras such as scaffolding cut out. The timescale for installation was also several weeks quicker than the major utility. The installation went very smoothly with sub-contractors lined up with almost military precision. Very impressive. The engineer did leave a valve turned off when he left but returned the next day to correct this. Highly recommended supplier.
Tim Morris
, work completed
Recommended
Professional, no nonsense and timely
Customer Service
Quality
Value
Boiler replacement. The estimator was quick, knowledgeable and open, and (unlike others) didn't try to sell us things we didn't need. Provided clear advice and estimate. Engineers were punctual to the minute. Although they quickly encountered a wasps nest they rescheduled the work for immediately after the nest was cleared, with no extra charge. Have done a neat installation with no fuss and at a competitive price.
WeybridgeC
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Engineer serviced the boiler seems very good and well trained, he carried out through check and rectified the fault detected.
Imtiaz, Middlesex
, work completed
Recommended
Timely and very helpful.
Customer Service
Quality
Value
Jony was punctual and immediately understood the challenge. Within 75 minutes had drained our heating system, replaced faulty valve and checked reconfigured system was fully operational. First rate job. Thanks.
Michael, Surrey
, work completed
Recommended
Worked handled extremely professionally.
Customer Service
Quality
Value
Service to boiler was arranged with Transgas and while the service was being completed additional problems were revealed. The site engineer linked with his office who sourced the required parts and arranged collection. Thus the boiler fully repaired and serviced. Excellent team work.
Pamela, Middlesex
, work completed
Recommended
Superb, Professional Job
Customer Service
Quality
Value
Transgas are a highly respectable and trusted supplier. They provided a clear estimate in advance and the final bill was lower. Luke, the engineer was exceptional, knowledgeable and friendly.
Adam, London
, work completed
Recommended
Terrific job well done
Customer Service
Quality
Value
My job was done extremely efficiently, the engineer was very courteous, clean and tidy, he took his shoes off when entering the house, cleared up after he had finished, you would not have known any work had been done in the house, he arrived on time, supplied a fitted a new radiator, very happy customer and I would most definitely recommend Transgas Services.
Steven Welch
, work completed
Recommended
Great job
Customer Service
Quality
Value
As always, reliable and thorough job. Helpful and nice staff. Thanks.
Deborah, Surrey
, work completed
Recommended
Professional and efficient
Customer Service
Quality
Value
On time, clean & tidy and most importantly knowledgeable.
Laura, London
, work completed
Recommended
Always excellent
Customer Service
Quality
Value
We have used Transgas for 8 years now and without exception everyone of their team is professional, courteous, and does an excellent job. Dean came to service our boiler and he arrived on time and was a pleasure to deal with. We have no hesitation in recommending Transgas to anyone.
Julia, Surrey
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Gentleman arrived promptly (telephoning beforehand). Found problem straight away and explained and dealt with the problem very efficiently.
Elaine, Middlesex
, work completed
Recommended
Great job well done
Customer Service
Quality
Value
Very pleased with Transgas customer service, from installation through to 1st service. Keep it up guys!
Gavin, London
, work completed
Recommended
My Review
Customer Service
Quality
Value
Great job, very fast
Valeria, Surrey
, work completed
Recommended
Fine job
Customer Service
Quality
Value
Good job
Colin, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Arrived early & kindly phoned to check it was OK to start early. Came to service the boiler but also investigated why boiler was dropping pressure. Kept me informed of what he found and made clear notes in case a follow up was needed. Courteous, friendly & professional, have no hesitation in using again and recommending them to others.
Katherine, Surrey
, work completed
Recommended
Professional
Customer Service
Quality
Value
Service was undertaken in a thorough professional manner. Very informative on all aspects of boilers and gas works etc. Highly recommended.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Professional, friendly & reliable
Jennifer, Surrey
, work completed
Recommended
Very happy.
Customer Service
Quality
Value
A great service - explained everything they did and why they did it. Answered all my questions and was very professional. Very happy and would recommend!
Craig, Surrey
, work completed
Recommended
My Review
Customer Service
Quality
Value
Professional, courteous, punctual, friendly and tidy. Pleased with work, thank you.
Judy, Surrey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
What a relief to find a company that can be trusted in every respect. Transgas are professional, courteous, punctual, friendly and tidy and an absolute pleasure to deal with. I highly recommend them and the cost of a replacement boiler was I felt very reasonable. In addition Transgas are also approved Worcester-Bosch installers which means a new boiler comes with a 7 year warranty, where do you get a guarantee like that these days for the most important appliance in your home. John thank you to you and your team for the excellent job!
sharkdodger
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Transgas have carried-out 2 installations for us. First impressions were of a friendly professional company. They have continued to live up to those first impressions. The work is to a high quality, and the staff are always courteous. They deliver what they promise and at a competitive price. I have no hesitation in recommending them.
Sproll
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Installed a new boiler, efficiently and quickly. They have serviced it ever since. Once, when we had trouble with the old one, they came within half an hour, but they always try to call as quickly as possible. Charges reasonable
Ralling
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I was concerned about my boiler and John came(even rang me to say he'd be 10mins late) later that day. A thorough checkup was done with some seals put in the next day, after ordering them. The important thing is that he could find traces of CO in the emissions going outside. This was because the gas pressure was lower than ideal by some way. He rectified most of this gap and the efficiency of the boiler should improve significantly. Just shows the half job others do. Price was very reasonable and was the chap was even thoughtful enough to take off his trainers at the doormat.
Mark.Handley
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I recently decided to replace my old open system with a new combi boiler and got 3 plumbers round to quote. John was quick to attend and respond, he had some good suggestions and, critically I thought, saw the potential issues of any designs etc. that I wanted. Transgas were not the cheapest, but they were also not the dearest and I felt confident that they would do the work to my satisfaction (I am hard to please!). John and Peter (who did the majority of the work) were great, always arrived bang on time and the one time they could not phoned the night before and were extremely apologetic. Most importantly the work was completed in a timely fashion and as we had agreed. I asked for a slight change to one pipe which was immediately done. The best recommendation I give though is that I have asked them back to quote again for more work!
chewystuey
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
John Halliwell of Transgasservices designed and made some excellent suggestions on a new central heating system, at a very competitive price. This was installed last year, IÍm now having pipe work extended in a new extension, this had to be done in conjunction with the builders, very pleased John arranged this on time and work completed without any problems.
Hillton
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Called today to arrange a boiler service and they were able to come around within an hour of my calling which was impressive. Having used British Gas in the past I was pleased with how thorough and polite Transgas services were and the price, £78, was significantly cheaper than the £200 a year I was paying with a boiler and heating insurance contract previously. I plan to upgrade my heating system next year and will definitely be giving Transgas Services a call.
carwyn
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I've used these guys twice. First, to install a gas cooker. Secondly, to service my boiler. Personal, professional and practical. They are busy so the more flexible you can be with timings the better.
VT1
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Carried out the servicing of my boiler. Competently done with a nice attitude of the person doing the work. Also kindly gave an initial look at a couple of other plumbing issues I have.
wanting help
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Carried out landlord's annual gas check on my small terraced property. Arrived promptly and did what was required efficiently and in a friendly manner. I used this company for a rather more major job last year - see review - and am very happy to recommend them again
euphorbus
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
I was very pleased with their supply and fit of a combi boiler. I was able to discuss the detail of the job and have all my questions answered. They also did a short notice replacement of a kitchen tap. Will be going to them when the boiler is due for a service.
Anchal
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Replaced the PCB Board in our Potterton Suprima Boiler which had broken down and renewed the frost stat which was faulty. Quick diagnosis of the problems, efficiently dealt with. Both engineers were friendly and courteous. A good job and would certainly recommend this firm.
euphorbus
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Transgas managed a difficult and complicated project to replace our old boiler (which vented through an internal chimney to the roof). This involved redesigning the system, re-locating the new boiler, replacing the hot water tank, fitting new valves to 20+ radiators, and adding new radiators to utility room and airing cupboard. The project ran like clockwork, with new kit arriving each day on schedule, and team members with the right skills arriving each day on time. They worked hard and late when necessary, and dealt professionally with numerous unforeseen problems as the arose. They take great pride in their work and we are very pleased with the results.
J Habs
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Very professional, clean worker, prompt, polite 1/2 the cost of our previous gas boiler service
Which? Trusted Traders Consumer
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
We have used John (Transgas) several times for our annual boiler service and other plumbing/heating jobs. He always turns up on time, does the job efficiently, does NOT overcharge and seems to fully understand the concept of Customer Care that every other plumber we have used doesn't.
steph49
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Replaced radiators, boiler, and microbore piping with 15 mm pipe. They did an excellent job and were punctual and courteous. We would definitely recommend them.
Brian, Chessington
, work completed
Recommended
Which? Local Review
Customer Service
Quality
Value
Arrived 8am as promised. Serviced my 2 yr old condensing boiler. Found a leak & a piece of foil where it shouldn't have been. Explained the meter readings to me. Nothing too much trouble and all for a reasonable price.
BJP
, work completed
Recommended