Endorsed by Which?

Tru-Heat Limited

5.0

9 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

Meet Tru-heat, your friendly plumbing and heating company operating in London. We are a small family run business with over 25 years of experience in the industry. We are reliable and passionate about working with you to take care of all your plumbing and heating needs. We offer a high standard of service and FREE over the phone advice. Available 24 hours a day, 7 days a week all year round.

What we do

  • Boiler, central heating and gas engineers

    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas emergencies
    • Gas safety testing and inspection
    • Immersion Heaters
    • Radiators and central heating
    • Power flushing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
  • More Services

    • underfloor heating repairs

Customer reviews

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5.0
9 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Excellent work
Customer Service
Quality
Value
I was delighted with Ross and Stacy's hard work - they were professional, friendly and did an excellent job at installing a new radiator and explaining to me clearly how to work my heating system. I would highly recommend TRu-Heat and will definitely use them again. Thank you, Ross and Stacy.
Customer in Greater London Posted on 26/10/2024 , work completed 25/10/2024
Advice of boiler fault and replacement of pump. Very thorough and reasonable.
Customer Service
Quality
Value
This company is great. They turned up on time, are very professional and did a good job. I 100% recommend them.
Customer in Buckinghamshire Posted on 19/09/2024 , work completed 18/09/2024
Highly Recommended
Customer Service
Quality
Value
Ross was excellent - he came to my apartment and efficiently repaired two faulty bathroom radiators. He even returned on the weekend to solve another issue. His estimate was competitive and his response time quick. Ross isolated the issue with confidence and resolved both issues. I couldn’t recommend him highly enough.
Customer in Greater London Posted on 28/01/2024 , work completed 28/01/2024
Radiator removal and refit + boiler service
Customer Service
Quality
Value
We have used Tru Heat for the past 7-8 years. The team are always responsive and timely in their communications and are a pleasure to have in the house. When doing the work Jon and Ross keep you informed on progress and any considerations for the job. The work done today was a boiler service and refitting’s two radiators they have previously removed to allow for room to be decorated.
Customer in Berkshire Posted on 06/12/2023 , work completed 06/12/2023
Endorsement Reference
Customer Service
Quality
Value
The Tru-Heat team, Ross especially, have completed various works at the property. Boiler service, fixing water cylinder, clean of system to enhance efficiency, and working with NEST heating app.
Which? Trusted Traders Consumer Posted on 31/08/2023 , work completed 03/03/2023
Endorsement Reference
Customer Service
Quality
Value
I have used Tru Heat Limited since 2014. They are professional, honest and courteous, and have always provided an exceptional service.
Which? Trusted Traders Consumer Posted on 31/08/2023 , work completed 04/08/2020
Endorsement Reference
Customer Service
Quality
Value
We a leak in the cold water tank which was dripping through the ceiling and the light in the bathroom. We called TruHeat on the Friday and it was fixed on the Sunday. Ross is polite, efficient and does a very good job. We have used TruHeat several times before and would always use them whenever we have a plumbing issue.
Which? Trusted Traders Consumer Posted on 31/08/2023 , work completed 13/08/2023
Endorsement Reference
Customer Service
Quality
Value
I recently enlisted the services of Tru-Heat to replace my old gas boiler and install a new thermostat and radiator valves. I've also had them help me out at short notice when I noticed a leak under my kitchen sink. The engineers, Ross and Stacey, are exceptional in their roles. Their professionalism and punctuality stood out, ensuring that the job was completed efficiently and to a high standard. Beyond their technical skills, they were both friendly and patient, taking the time to address any concerns and questions I had. I was extremely satisfied with the results and would highly recommend Tru-Heat to anyone seeking top-quality plumbing services.
Which? Trusted Traders Consumer Posted on 31/08/2023 , work completed 18/11/2022
Endorsement Reference
Customer Service
Quality
Value
Tru-heat replaced the boiler in my old flat. I found them to be a reliable and professional company, so I asked them to carry out some bigger works in my new flat including replacing a boiler and fitting new bathrooms. They are very reliable, trustworthy and professional.
Which? Trusted Traders Consumer Posted on 31/08/2023 , work completed 01/08/2022