Trust Boiler Care Limited

Adrian has been our trusted heating engineer for 15 years or so. He installed our boiler many years ago and has maintained it ever since. He has also dealt with our numerous "emergencies ", speedily and professionally. And best of all, his prices are very reasonable. The Adrian's of the world are few and far between...

While testing out radiators to prepare for the upcoming winter, we realised 4 of 8 were not heating up. We contacted our rental agency, which in turn contacted Trust Boiler Care Ltd. We were truly impressed by Adrian’s sincerity, knowledge, and cheerful demeanour. He promptly visited us soon after being contacted by our rental agency to understand the problem. Turns out our radiators are more than 20 years old, and two were even leaking. He fixed the date for the second visit and showed up on time. He went above and beyond the call of duty by not just fixing the non-working radiators but adding a thermostat to the kitchen radiator, especially for our cat (long story). We were really impressed by how patiently he worked (it took more than 3 hours in all), with sincerity, making multiple adjustments across till everything was done to the utmost standard. He also tidied up after the job, leaving no mess. Truly impressed and can vouch 100% that “trust boiler ltd” can be trusted completely. Saved their contact details for any future jobs. Thank you, Adrian and Alf, who really made the day!

From start to finish, my experience with Trust Boiler Care Ltd has been nothing short of exceptional. The quality of the work was impeccable. The boiler repairs we needed after failing a gas safety inspection was carried out with precision and care, and everything works flawlessly. The quote we were given was not only competitive but spot-on. There were no surprise fees or hidden charges—everything was fully transparent from the beginning. Prices are always reasonable They were courteous, respectful, and clearly took pride in their workmanship. It’s rare to see such dedication these days. Communication was excellent throughout. Emails and calls were answered promptly, and my tenant and I were kept in the loop every step of the way. It made the whole process feel seamless and stress-free. Every aspect of the job was explained in clear, simple terms. No jargon, no confusion—just honest and straightforward communication, which really helped us feel confident in our decisions. We had a couple of last-minute delays because the part we needed took longer to arrive than we initially expected but their willingness to help and accommodate our needs was a huge relief. I would definitely recommend them.

George recently worked on a leak in the central heating system, and serviced the boiler. Getting to the root of the problem was complicated and two visits were needed. Great customer service, always kept in touch to let you know the estimated time of arrival. After months of living in a house with heating problems I now have a fully working system. I would definitely recommend Trust Boiler Care.

Used Trust Boiler Care a couple of times. Firstly for a boiler service late 2024 and today as we needed a gas fire capping off. Both jobs completed professionally and in a timely manner. Engineer arrived punctually and was very polite, happy to answer questions. Excellent work at a fair price

I contacted Trust Boiler Care Limited team for a quick job to disconnect my old range cooker prior to AO delivery and collection of the old cooker. They were super flexible and happy to accomodate to my time-slot which was connected to AO delivery time. The work was done efficienly, the engineer not only that he completed the work quickly but also did relevant checks around the house to ensure all is working. We will definetely go back to them for any gas related work. Thank you guys!

New water tank install and reroute washing machine completed quickly and efficiently. Fantastic professional, friendly service would highly recommend.

I contacted this company on the Monday 24/03/25 and spoke to Adrian ( the owner) as I had a leaking radiator . Adrian arranged for George and Alfie to come and check it out on the same day. They did a full drain down of the system , replaced the leaking thermostat with a new one which solved the problem, and they also put an inhibitor in the system all at the agreed price prior to the work carried out. I had a number of questions that I needed to ask about the central heating system and George was very helpful and answered them in in such a way that I could understand. I was very pleased with the work that was carried out. After the work was completed I did appear to have an issue with one of the radiators not completely heating up and George said he would come back and rebalance the radiators at no additional cost. This after service really impressed me. I would recommend this company to others and I would definitely use them again.

Adrian and George fitted a condensing boiler to replace our old boiler and I am really pleased with the work. I would happily use them for maintenance/repairs in the future. I got quotes from a good few installers and chose Trust because the price was decent and Adrian was really helpful answering questions about which boiler to go for. On the day, the team were friendly and hard working. They all took real care in their work and it shows in some tidy new pipework. Carpets and surfaces covered to keep things neat and good clear up afterwards.

Adrian, Lee and George were excellent from the start of what was a big domestic job. They worked really well as a team and got my new boiler and extensive new piping installed on time and on budget. Adrian explained what would be happening each day and the team always arrived on time. I think the scale of the job would have put many people off but Trust Boiler Care, who had come to me via a recommendation, were more than up to it. All in all a very experienced, professional and trustworthy team.