Trust Boiler Care Limited

I was really happy with the work Adrian did on my boiler. There was great communication about when work would take place and really clear explanation of the work that was needed. The team fitted my new boiler in a matter of hours and also repaired some botched work left by a previous installer. I wouldn't hesitate to recommend them.

Our boiler broke and as soon as I rang Adrian he was out to diagnose it. He ordered the part straight away and came round as soon as it came. He fixed it straight away and had a very happy customer! I highly recommend this company they are heroes!

We wanted to upgrade our old conventional boiler to a combi boiler and obtained a few quotes prior to making our decision to use Trust Boiler Care. Adrian initially came to quote and we were impressed with him right from the start. He is very friendly and has lots of experience in this field. The work carried out by his team has been exceptional and we are extremely happy with the new boiler (Baxi 800). The shower is so powerful now and it is great to have instant hot water from the kitchen tap. As this was a conversion there was a lot more work involved and the water tanks from the loft and cylinder tank from the airing cupboard were removed on day 1 and disposed off. We went out for the day and felt comfortable with leaving everyone in the house, and they locked up as we didn't return until 7 pm. Some laminate flooring needed taking up in the spare bedroom to get to the pipes and was re-laid satisfactorily. Most of the work was done by Adrian and David, although there was some assistance from another couple of guys (one is Adrian's son). A new flue was necessary to accommodate the new boiler and the hole from the original one was bricked up without there being any obvious signs. We also requested for the gas fire to be capped. The work was completed on day 2 and all the paperwork registering the boiler was completed. Adrian even arranged for the old boiler to be collected by the scrap merchant the next day. We highly recommend Adrian and his team.

Needed new syphon unit in toilet. Emailed Adrian Saturday morning and got a reply within 15 minutes. Tony the plumber phoned this morning (Monday) and arrived within 30 minutes of the call. Work completed within 1 hour, new syphon unit, new stop valve and pipework, new sealant around waste pipe and toilet bowl secured to floor. Excellent work, superb service and very reasonable price. Which? Trusted Traders came up trumps! Thank you Tony.

Adrian attended my restaurant early evening when my boiler failed and spent a hour trouble shooting to discover needed new circuit board. He returned the next day with new part and had me up and running with no effect on my business. He is a very friendly and courteous person and nothing is too much trouble. I would 100% recommend him to anyone who needs a boiler/ central heating engineer.

Adrian and his trustworthy team came and added two extra radiators to the existing central heating system. Adrian’s expertise to advise on the best solution to meet our needs was invaluable. They worked quickly and efficiently with minimal disruption and cleaned up so well that you couldn’t tell the floorboards and carpet had been taken up. We would not hesitate in recommending them for their professional approach and personable manner.

Our boiler was over 15yrs old. Had a leak repaired early Jan 25 & didn’t want to get caught out come Autumn 2025. Trust Boiler Care were recommended by a work associate. Adrian turned up on time to view the job & quote. Very honest, friendly chap. Installation of a Worcester Greenstar 1000 combi boiler & replacement of a fuzzed up 25yr old double radiator all done the following week. They also flushed & balanced the system. The day before install Adrian rang to confirm the job & request email details for guarantee/paperwork. Even rang on the morning of install to say on their way and arrived bang on 8am. All work carried out with military precision. Family run business with his young sons, one of whom worked alongside Trust Boiler Cares gas safe registered boiler installer. Apparently they’ve worked together for over 20yrs. The older son carries out boiler servicing for the company and will contact us when our boiler is ready for its annual service. Very neat clean & tidy workers. Very polite too. The one thing that stood out was how reassured we felt that anything we didn’t understand, anything we weren’t sure about what to do, Adrian just said call us don’t worry that’s what we’re here for. The communication from Adrian was 1st class. On completion he’d already done all the registration of the boiler, sat with me, went through it and made sure we’d got the confirmation email from Worcester Bosch with his companies registration details. Very impressed

Adrian gave us a competitive price for fitting a new boiler. He was most pleasant to deal with and extremely helpful. Adrian and his team arrived on time and completed the work in one day. They were polite, professional and clean tradesmen and I wouldn't hesitate to use them again. I found his advise and helpfulness faultless - its so nice to deal with such a nice trustworthy guy!

Adrian has been our trusted heating engineer for 15 years or so. He installed our boiler many years ago and has maintained it ever since. He has also dealt with our numerous "emergencies ", speedily and professionally. And best of all, his prices are very reasonable. The Adrian's of the world are few and far between...

While testing out radiators to prepare for the upcoming winter, we realised 4 of 8 were not heating up. We contacted our rental agency, which in turn contacted Trust Boiler Care Ltd. We were truly impressed by Adrian’s sincerity, knowledge, and cheerful demeanour. He promptly visited us soon after being contacted by our rental agency to understand the problem. Turns out our radiators are more than 20 years old, and two were even leaking. He fixed the date for the second visit and showed up on time. He went above and beyond the call of duty by not just fixing the non-working radiators but adding a thermostat to the kitchen radiator, especially for our cat (long story). We were really impressed by how patiently he worked (it took more than 3 hours in all), with sincerity, making multiple adjustments across till everything was done to the utmost standard. He also tidied up after the job, leaving no mess. Truly impressed and can vouch 100% that “trust boiler ltd” can be trusted completely. Saved their contact details for any future jobs. Thank you, Adrian and Alf, who really made the day!

From start to finish, my experience with Trust Boiler Care Ltd has been nothing short of exceptional. The quality of the work was impeccable. The boiler repairs we needed after failing a gas safety inspection was carried out with precision and care, and everything works flawlessly. The quote we were given was not only competitive but spot-on. There were no surprise fees or hidden charges—everything was fully transparent from the beginning. Prices are always reasonable They were courteous, respectful, and clearly took pride in their workmanship. It’s rare to see such dedication these days. Communication was excellent throughout. Emails and calls were answered promptly, and my tenant and I were kept in the loop every step of the way. It made the whole process feel seamless and stress-free. Every aspect of the job was explained in clear, simple terms. No jargon, no confusion—just honest and straightforward communication, which really helped us feel confident in our decisions. We had a couple of last-minute delays because the part we needed took longer to arrive than we initially expected but their willingness to help and accommodate our needs was a huge relief. I would definitely recommend them.

George recently worked on a leak in the central heating system, and serviced the boiler. Getting to the root of the problem was complicated and two visits were needed. Great customer service, always kept in touch to let you know the estimated time of arrival. After months of living in a house with heating problems I now have a fully working system. I would definitely recommend Trust Boiler Care.

Used Trust Boiler Care a couple of times. Firstly for a boiler service late 2024 and today as we needed a gas fire capping off. Both jobs completed professionally and in a timely manner. Engineer arrived punctually and was very polite, happy to answer questions. Excellent work at a fair price

I contacted Trust Boiler Care Limited team for a quick job to disconnect my old range cooker prior to AO delivery and collection of the old cooker. They were super flexible and happy to accomodate to my time-slot which was connected to AO delivery time. The work was done efficienly, the engineer not only that he completed the work quickly but also did relevant checks around the house to ensure all is working. We will definetely go back to them for any gas related work. Thank you guys!

New water tank install and reroute washing machine completed quickly and efficiently. Fantastic professional, friendly service would highly recommend.

I contacted this company on the Monday 24/03/25 and spoke to Adrian ( the owner) as I had a leaking radiator . Adrian arranged for George and Alfie to come and check it out on the same day. They did a full drain down of the system , replaced the leaking thermostat with a new one which solved the problem, and they also put an inhibitor in the system all at the agreed price prior to the work carried out. I had a number of questions that I needed to ask about the central heating system and George was very helpful and answered them in in such a way that I could understand. I was very pleased with the work that was carried out. After the work was completed I did appear to have an issue with one of the radiators not completely heating up and George said he would come back and rebalance the radiators at no additional cost. This after service really impressed me. I would recommend this company to others and I would definitely use them again.

Adrian and George fitted a condensing boiler to replace our old boiler and I am really pleased with the work. I would happily use them for maintenance/repairs in the future. I got quotes from a good few installers and chose Trust because the price was decent and Adrian was really helpful answering questions about which boiler to go for. On the day, the team were friendly and hard working. They all took real care in their work and it shows in some tidy new pipework. Carpets and surfaces covered to keep things neat and good clear up afterwards.

Adrian, Lee and George were excellent from the start of what was a big domestic job. They worked really well as a team and got my new boiler and extensive new piping installed on time and on budget. Adrian explained what would be happening each day and the team always arrived on time. I think the scale of the job would have put many people off but Trust Boiler Care, who had come to me via a recommendation, were more than up to it. All in all a very experienced, professional and trustworthy team.

I was in need of a replacement boiler and Trust Boiler Care gave a competitive quote for the make & size of the boiler I wanted, so we agreed on an installation date. On the day Adrian & his team arrived promptly and got on to get the work done, making good provision to cover up the kitchen to prevent building waste spreading. In the quote, I had asked to look at an existing radiator that was not performing well. Having identified it was blocked and couldn't be cleared, they were quick to source a replacement and were still able to get all the work done in the day. Very pleased overall with the work and the boiler is working fine.

Due to a problem with the boiler, my Mum couldn’t get any hot water so we needed someone to come out at short notice. The guy who came round was great - got straight on the job, talked through what the problem was so we understood and generally went over and above on all counts. We were really pleased with the overall service and cost to fix the issue and would definitely recommend his services.

Adrian, George and his team fitted a new combi boiler for me as my previous one had stopped working. They squeezed me into their busy schedule within a couple of days so we weren’t without heat and hot water for long. They were amazing - knowledgeable, professional, clean and tidy. Very reliable - turned up when they said they would, and the price was extremely reasonable too, especially for the amount of work involved. I would have no hesitation in recommending them. Exceptional service all round. I am a vey happy and satisfied customer.

We were a bit worried about getting someone in to replace our boiler but Ade was a great find. A genuinely lovely person and he was great around my kids and the dog. Everything from the presales talking is through what boilers we might want to look at, to after the job cleaning up and not leaving a mess was appreciated. The pipework he left was immaculate and has made the area look a lot nicer than previously. Would definitely recommend.

Adrian is very friendly, professional and experienced. He turned up on time and replaced the old kitchen mixer tap. No mess left behind. The thermostat needed changing too. Again, Adrian sorted it in no time. He checked that all was in perfect order before leaving. An absolutely brilliant service! Highly recommended!

I spoke to Adrian about my radiator valves which were beginning to fail after 18 years. He arrived on time and all the valves were replaced inside four hours including draining and refilling the system. He is friendly, knowledgeable and provides an excellent service for a fair price. Happy to recommend him.

Highly recommended, had a problem with a diverter valve on a combo boiler, came out quickly and repaired the boiler, we now have hot water, price was very reasonable. Really happy with the speed and service. Thank you.