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Endorsed by Which?
Trust Electric Heating Ltd
Opening Hours
Today - 09:00–21:00
- Monday 09:00–21:00
- Tuesday 09:00–21:00
- Wednesday 09:00–21:00
- Thursday 09:00–21:00
- Friday 09:00–21:00
- Saturday 09:00–21:00
- Sunday 09:00–21:00
About
We are a British manufacturer and deliver in the UK. We launched the neos electric radiator heating system in 2018 a UK and International patented product. The neos is the only electric radiator with patented Cool wall and Quadvex technology. The neos is Made in Britain in Leeds and is inspired by German Electric Heating technology.
The neos has a soapstone core that retains the heat and due to its aluminium casing it conducts the heat 2.9 times more effectively than mild steel - thus warming your room quicker.
We offer a selection of thermostatic controls to fit with your lifestyle, an array of colours , finishes, styles and sizes and we have one of the longest guarantees of 25 years. Slimmest modern storage radiator on the market and the most attractive!
We can give you firm evidence on the efficiency and effectiveness of our product as we work with Huddersfield University. They test and verify our products.
What we do
Heating contractors
- Central heating systems (installation and servicing)
Boiler, central heating and gas engineers
- Radiators and central heating
More Services
- german electric radiators
- electric heating
- storage heaters
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
149 reviews
Recommended
Recommended
by 97% of customers
Sort by
Every thing so efficiently dealt with
Customer Service
Quality
Value
Kept me informed at all times, no hard sell, just honest answers. Came when stated, worked quickly and efficiently, explained everything clearly to a very old OAP so I could understand. Left the flat perfectly clean, even filled in the holes from the previous radiators. Recommend them one hundred percent.
Customer in West Yorkshire
, work completed
Recommended
Good Job
Customer Service
Quality
Value
Very impressed with the product, sales approach, customer service and installation. Angie, the engineer who came to see me explained things clearly with no hard sell and Sofia in the office was helpful and friendly. Callum and Kostas installed the heating in a very short time, with minimal disruption, and tidied up. Would definitely recommend this company
Customer in Greater Manchester
, work completed
Recommended
Very pleased
Customer Service
Quality
Value
We have just had Costas and Robbie here today. They removed 4 old heavy night storage heaters and replaced them with lovely new ones. Already feeling tbe benefit. They were very polite, answered all our questions and did a brilliant job. They were very patient and kind my husband who has dementia and got in the way a bit. Many thanks for a job well don
Customer in Greater London
, work completed
Recommended
Absolutely fantastic company
Customer Service
Quality
Value
From the very first contact through to fitting the service was exemplary. Due to ill health, replacement radiators were needed urgently. Sophia from the office, Alex the surveyor from 30 August, the Initial visit, and then the installation team gave first class service so amazingly everything was superbly completed yesterday - 21 September. From start to finish the very best service, and nicest people you could wish for. The job was done to perfection.
Customer in Greater London
, work completed
Recommended
Very happy with the work provided
Customer Service
Quality
Value
The person who came to give me a quote to upgrade my old storage heaters to a modern heating system was friendly and explained everything fully. There was no hard sell. On deciding to go ahead the office staff were very friendly and helpful. They gave me an insultation date and my heaters were fitted on that date. The lads who fitted them were great and did an excellent job. They gave me an in depth lesson on how they worked and set them for the oncoming winter. Also provided a booklet to help me if things needed changing. I wouldn't hesitate in recommending them to friends and family.
Customer in Lancashire
, work completed
Recommended
Replacement to storage heaters
Customer Service
Quality
Value
We had 4 quotes and two surveys for a replacement for two old storage heaters. Trust Electric Heating engineers was friendly yet professional and fully informed about the issues we had in changing our system. She took time to work out the best size and placement for our needs. The quote we received was considerably less that the other suppliers. Although two of them reduced their prices later with special offers. One to half price. After we accepted the quote and paid half the costs the heaters were installed within a few weeks by Corey and Kostes. They removed the old heaters with no fuss or disruption and finished the installation of the new heaters. Corey ran through the operation and settings to ensure that we were ready when the winter sets in. Clean, efficient, and value for money.
Customer in Greater Manchester
, work completed
Recommended
New radiators
Customer Service
Quality
Value
We were looking for replacement radiators for a number of storage heaters. Trust we’re very efficient from the start and we had a sales person visit who worked through our requirements. The fitters were prompt, helpful and left no mess and explained all that was required. They were quick and installed the radiators with out hassle. Can only recommend Trust as a supplier and fitter of radiators.
Steve in Highland Council
, work completed
Recommended
Excellent service throughout
Customer Service
Quality
Value
We ordered our radiators months ago but they couldn’t be fitted until we were ready for them (renovation project). We ordered 14 in total and they were fitted yesterday by Ben and Callum who were superb. They spent much time talking through our queries and did a super job. They were competent and got on with the job without fuss or delay. We have yet to use the radiators as we are waiting for an internet connection to be fitted and an extra power line into the house so they will need to come back to finish the job in September. I wanted to write this initial review as I was so impressed with the boys and with the company who have been great to work with; always friendly and helpful and easy to contact. I recommend them wholeheartedly (and as a member of Which? I’d found their details on the Which? website),
Customer in Wiltshire
, work completed
Recommended
Electric Radiators
Customer Service
Quality
Value
Ben and Callum fitted electric radiators for me. They were very professional and did a clean and tidy job. They tested everything before they left and made sure they explained all thge controls. Thanks for a good job!
Customer in Greater London
, work completed
Recommended
Radiators installed.
Customer Service
Quality
Value
Four trust electric radiators installed, to replace my old storage heaters. Ben and Robbie the engineers who fitted the radiators were very polite and friendly and cleaned up after, although there was very little mess anyway, it didn't take long to install, Ben and Robbie were very efficient, I am delighted with the installation, and the radiators look brilliant. Big thanks to Ben and Robbie.
Customer in Somerset
, work completed
Recommended
Trust Trust.
Customer Service
Quality
Value
Ben and Corey arrived 30 minutes before appointment time. Very impressed ! Quick, efficient and tidy. They made a few alterations for me when fitting heaters without any problem. Good job well done.
Customer in Angus Council
, work completed
Recommended
Whole House Electric System Replacement
Customer Service
Quality
Value
From the first sales visit to the delivery communication was exemplary. Attention to detail for the installation, excellent and the quality of the overall job superb. One week ago today, Ben and Callum arrived very promptly indeed to install our whole house new electric heating system. The professionalism is impressive as is the quality of the install. We are absolutely delighted with the job. The heating is of course very new but we really rate the controllability which was a key reason to change. The rooms heat up really well and while early days, we already see a dip in energy use compared to the old system. Having over 30 years experience with all electric heating we should soon be able to compare real life savings.
Customer in Angus Council
, work completed
Recommended
Radiator.
Customer Service
Quality
Value
I am very pleased with my radiator you can see it is well made first-class fitting. two workmen very professional and tidy thanks.
Customer in Norfolk
, work completed
Recommended
Very helpful and professional
Customer Service
Quality
Value
Ben Watson was my fitter. I was extremely happy with his working attitude. He was very helpful, professional and friendly. He done an excellent job
Customer in West Yorkshire
, work completed
Recommended
Fast and Efficient
Customer Service
Quality
Value
Ben and Corey arrived early, and removed two old storage heaters quickly and fitted two replacement heaters and an extra one in the spare bedroom. They were very efficient, polite and helpful. Ben explained how to program the heaters before they left. Would recommend.
Customer in West Midlands
, work completed
Recommended
Fitting of Heater
Customer Service
Quality
Value
Ben & Corey were very efficient at installing the heater and then made sure I understood how it operated.
Customer in Essex
, work completed
Recommended
Quick and neat
Customer Service
Quality
Value
Trust Electric Heating removed four storage heaters very quickly, tidied up, and installed three new heaters, showed me how to program the timer, all within two hours. Excellent work all round.
William in South Lanarkshire
, work completed
Recommended
Professional and helpful
Customer Service
Quality
Value
Angie explained everything in plain English on our survey visit and was able to answer all our queries. Gia and Olivia in the office are great and so helpful. Kostas and Robbie came to install our heaters, no mess left, no rubbish left, quick, and neat fitting, courteous and professional. They explained the thermostats and timers and set all heaters with me so all ready for the winter. The elderly relative will be snuggly when she comes. Waiting to see how much more efficient and cheaper to run than old storage heaters but feeling positive so far.
Customer in Lincolnshire
, work completed
Recommended
At last
Customer Service
Quality
Value
Installed six heaters for Central heating, professional, courteous, answered all our questions, good advice, no mess. Resolved a small issue quickly without any fuss.
Customer in Merseyside
, work completed
Recommended
I trust 'TRUST'
Customer Service
Quality
Value
Finally decided to say a sad goodbye to the open fire. Had a look around via internet and advertisements and eventually invited a couple of manufacturers to drop in with information and quotation. Kris from Trust was polite and informative in his advice on the products and our needs, giving the information without intensively pushing the sale and we confirmed our order the following day. We were kept up to date by the office on the requirement (safety ) for us to have our fuse box and sockets replaced/amended (our cost) and the progress of the manufacture of our heater as we neared the delivery date. All the office staff (mainly dealt with Gia and Olivia ) were friendly, successfully combining efficiency with a sense of humour! The new heaters were delivered and installed by Kostas and Callum. Again friendly, efficient - and tidy - and they probably won't have to go to the gym for a while after removing our old night-storage unit. The heaters themselves? Smart and so far absolutely doing the job ! And we've signed up for the new maintenance scheme. So, based on our experience, a small British company that engages with the customer, and wants to - and does - offer good product and service. Perhaps a factor is that the staff all seem to enjoy the work itself and working for the company. Overall, a company deserving of its name !
Customer in Cornwall
, work completed
Recommended
Perfect - Start to Finish
Customer Service
Quality
Value
We have used Trust Heating before and this was a follow up visit to install a new radiator and reposition an existing one. Both Kostas and Callum were most helpful throughout their visit. They arrived on time after giving us a quick call 30 minutes before arrival. Both were very polite and worked extremely quickly, cleanly and efficiently. I would have no hesitation in recommending Trust Electric Heating Ltd.
Customer in Nottinghamshire
, work completed
Recommended
Superb from start to finish
Customer Service
Quality
Value
Highly impressed with Trust. Had interaction with Scott, Kostas, Callum & the office girls. All friendly, knowledgeable and professional. Installation has just occurred. Everything’s in place and I’m very happy with the overall deal. Highflying recommend. Thank you 😊.
Customer in Merseyside
, work completed
Recommended
Electric radiator replacement
Customer Service
Quality
Value
Quoted in March for June installation. They gave good advice on the number and placement of radiators. The installation team were good at advising when they would arrive. They worked efficiently and left no mess. They removed the old radiators. There was a small amount of damage to a wall, which they returned to repair. As it was a mild autumn we have only recently used the heating system. We are appreciating the ability to control time and temperature. We use the optimum setting and will use boost if necessary.
Customer in Hampshire
, work completed
Recommended
Installing electric radiators
Customer Service
Quality
Value
Excellent company for communication and flexibility. When the radiators were held up (Brexit or COVID?) they were most obliging with installing a temporary system to keep us warm. Olivia and Gia on the telephone always listened to our point of view and found a solution. The fitters (Ben, Robbie and Brice) were quick, efficient, tidy and explained everything to show us how to set up the programming sequences.
Customer in Buckinghamshire
, work completed
Recommended
New heater Fitted
Customer Service
Quality
Value
Had my new heater fitted by Ben and Robbie cannot fault there work were polite and hot on with ther job clearing all rubbish and leaving the room all tidy. We did have a fault with the thermostat called Trust and Ben and Robbie came back today and replaced it Thank-you Trust I would recommend this company
Customer in West Sussex
, work completed
Recommended
Trust comes up Trumps
Customer Service
Quality
Value
The installation was undertaken by Ben and Robbie within the given timescale. They were professional, friendly in manner and knowledgeable. The two radiators were efficiently installed and all technical details were explained simply and clearly. They made sure that all debris was removed from the area and that we were satisfied. The heating is effective and reaches set temperatures rapidly, maintaining heat as stated on the Trust website. The Trust product and overall experience lived up to expectations.
Customer in East Sussex
, work completed
Recommended
Fitting of Neos Electric Heater
Customer Service
Quality
Value
We had our Neos Electric heaters fitted today by Kostas & Callum I cannot praise them enough they were clean and efficient with the installation made sure they new were we wanted the heaters placed and made sure we new how to set the programs on the heaters going above and beyond so that we were happy with everything they did. Also Kris the surveyor was on time, efficient and explained how the heaters worked which sold them to us. Your girls in the office are very good and we were kept up to date weekly with an update which was so helpful. I would recommend Trust Heating to anyone wanting to update their heating. Keep up the good work
Customer in Cornwall
, work completed
Recommended
radiators fitted.
Ben, and Robbie, were very courteous well mannered and very professional.the work they done was extremely good. I was very pleased with all the work done by them. Many Thanks would recommend all the work done by them. Radiators look and work extremely well and I am very pleased with all concerned.
Customer in Isle of Wight
(Reviewer did not use service)
Recommended
New heating
Customer Service
Quality
Value
Arrived on time very efficient talked me through everything very impressed love my new heaters very impressed with Ben and Robbie and left everything tidy absolutely recommend them to people.
Customer in Dorset
, work completed
Recommended
Installation Perfection
Customer Service
Quality
Value
The initial survey was conducted to a high standard and although I had other alternatives with other companies, I was educated to be able to make the correct decision in choosing Trust to do the installation. The install was performed by Kostas & Robbie who had a very pleasant attitude. Their attention to detail was perfection. The radiator was attached to the wall with so much precision I am unable to fault anything. They were very informative and did not leave until they were sure I understood everything and the site cleaned.
Customer in Greater Manchester
, work completed
Recommended
Excellent product and outstanding installation
Customer Service
Quality
Value
Three radiators fitted today. Kostas and Robbie installed the radiators competently and considerately, with no fuss, worked with due care to avoiding mess and ensured work areas were clean before completion of job and leaving premises. Original consultation and survey occurred on time and all was well explained. My one minor disagreement was with the description of free heat on switching off radiator - no such thing (what occurs is due to inertia within the system explained by time to heat up soapstone and then loss of heat when switched off). Communication from Trust about radiator manufacture and details about installation was good, and there are two points that are worth making. 1. Miscommunication at minor level when asking for feedback about installation when it hadn’t happened at the time, 2. When asked about Trust or installers liability insurance two members of team hadn’t heard of it. I did get a copy emailed quickly after their investigations and to my satisfaction.
Customer in Cheshire East
, work completed
Recommended
Excellent service and great product
Customer Service
Quality
Value
The entire process has been excellent, from checking the specifications for the heating system to ordering and installation. Ben and Craig spent a few hours fitting and setting up the radiators and heating zones. They took the time to make sure everything was working and that the applications and thermostats were all connected to the hub and fully operational. I am very happy with the product and the service.
Customer in Isle of Anglesey
, work completed
Recommended
Great product and smooth service
Customer Service
Quality
Value
Nothing bad to say about Trust radiator heaters. After a few weeks of waiting our radiators where installed by Kostas and Callum in approximately one hour. Everything that you need to know about your new radiators is explained on the spot and also Kostas showed me how they work. You are receiving a written guide too. Great product and service. Keep up the good work!
Customer in Suffolk
, work completed
Recommended
Great work!
Customer Service
Quality
Value
I am delighted to write this review. I had the pleasure of having Ben and Roby, from Trust, visiting for installation of electric heaters. Both Ben and Roby were very focused and efficient. The job was done to perfection and in no time. Yet to try the heater for a few days, but I would definitely recommend the boys for a job well done, with professionalism.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
I had an existing 17-year-old electric heating system that had become obsolete replaced with Trust radiators, 5 radiators and one towel rail. Throughout the process the flow of information from the company about the progress of my order was excellent. The installation process was relatively straightforward and my installers, Ben and Robbie, did an excellent job even down to removing a fitted shoe cupboard that had been built around an old heater that I had not had an opportunity to remove before they arrived so that they could access the radiator. We also had some initial teething problems with the remote control system pairing properly, but Ben reset everything and got everything up and running even checking before he left that I could control the heating both from the app and the remote thermostats to ensure there were no problems with the set-up. Ben and Robbie were polite, efficient, cleaned up as they went and did a very neat job.
Customer in Greater London
, work completed
Recommended
Trust Heating - Electric Heaters
Customer Service
Quality
Value
I have had two Trust Heating electric heaters fitted today, one in my living room and one in my main bedroom. The two engineers who came - Ben and Brice - did a splendid job. They let me know they were on their way, arrived on time and fitted the heaters quickly and efficiently. They were pleasant, friendly and polite. They explained the controls to me - which, due to my general inability to understand such digital controls, I told them would be the hardest part of their job - but their quick run-through was fine and I didn't need to refer to the little booklet afterwards. So, all in all, a satisfied customer, who can highly recommend this company. All round pleasing experience.
Richard in Kent
, work completed
Recommended
Installation of new heating
Customer Service
Quality
Value
Just had new electric radiators installed by Trust to replace old storage and panel heaters. Install team of Kostas and Corey arrived bang on time as advised and after a quick look round got straight to work. They took out all of our old heating units before installing the new ones and they also arrange disposal of the old equipment. Could not believe how quick and clean they were, it only took a few hours to carry out all of the work and they were constantly cleaning and tidying up as they worked. We were then given comprehensive instructions on the operation of the new units. The new units look great and we hope that they will prove to be more controllable and economic than our previous system. The whole procedure from survey all the way through to installation was extremely efficient and friendly and we would not hesitate to recommend Trust based on our experience.
Customer in Aberdeenshire
, work completed
Recommended
Very clean and efficient workmanship
Customer Service
Quality
Value
Trust Heating supplied radiators to our beautiful village hall in East Harlsey. As a popular wedding venue, we wanted to enhance the comfort levels and the appearance of our main hall. The radiators look very impressive and we expect them to be very efficient. The initial contact with Scott was very informative and reassuring. The fitting team of Ben, Brice and Callum came when expected, fitted the radiators effectively, explained the use of the thermostat and app and left the hall clean and tidy. Each of the contractors used - plumber and electrician - were equally good. everyone arrived at the appointed time and did their job effectively and tidily. My only slight frustration was with communication in the early stages when it proved difficult to get a complete price for the job and I was not kept as well informed as promised. That aside I would be happy to recommend Trust and once my order was placed, the level of service was exceptional and above expectations.
Customer in North Yorkshire
, work completed
Recommended
Neat and Smart Installation
Customer Service
Quality
Value
I had a leaflet from Trust Heating through my door and was looking to supplement my current heating system. A surveyor came round and I was provided with a quote but there was no hard sell. I decided to go ahead with the installation. I was told the installers would arrive at 0800 and Ben and Brice arrived right on time. They were very efficient, clean and tidy with the installation fully explained before they left. As it is summer I cannot comment on the efficiency of the units but I have no doubt that I will not be disappointed.
Customer in Isle of Wight
, work completed
Recommended
Installation of Electric Radiators
Customer Service
Quality
Value
Ben and Callum were the two guys who took out my old storage heaters and put in the new electric radiators. They were polite and friendly and did the whole job in a remarkably quick time. They left the flat in a tidy condition and took away all of their rubbish. I would recommend this company and look forward to using my new radiators when the cold weather comes.
Barbara in North Yorkshire
, work completed
Recommended
Outstanding job from start to finish
Customer Service
Quality
Value
A little bit of research on companies and technologies paid off. After a couple of different enquiries I had made a decision to go with Trust Electric Heaters. They did stand out from the start by transparency on technology and pricing. Absolutely no attempts to lure into something I didn't want or to scam, unlike others. Clear detailed description of technology, which only used by this company. It enabled me to do further research if I wanted to get more assurance. Team is exceptionally loyal to product, enthusiastic, believe in quality they deliver. Communications and customer service were excellent at all stages of the process, from initial call to installation day. Surveyor and installation team impressed with punctuality, which is a quality of professionals. Radiators were made on order very quickly, and they are beautiful! I had two out of eight in yellow colour, which light up the mood instantly. Beware, there are hundreds of colours and shades available, good luck making a quick choice! Installation day was exciting. Kostas and Callum were friendly, polite and efficient. 10 old storage heaters removed, 8 new heaters installed, checked, admin finished in designated time. Everything has been cleaned, whatever moved - put back in places, holes on the walls from old heaters filled and polished. Kostas done outstanding job on utilising socket for one of the heaters, quick thinking, very knowledgeable and delivers best result. I wish more people to find you!
Customer in Aberdeenshire
, work completed
Recommended
Installation of radiators throughout property
Customer Service
Quality
Value
Wanting to do my bit for climate change I asked Trust to come and carry out a survey of my two bedroom, 1985 cottage, half-terrace. I was relying on an expert to advise me about this move from an ageing gas system to an electric system. This involved eight electric radiators. What didn't happen was that an energy/thermal audit was taken by the surveyor. At that time my house was completely unsuitable for electric heating. Even though I retrofitted cavity wall and loft insulation and new double glazing replacing 1980s windows, this did not make the radiators viable to run. Over the winter of 20/21 my electricity bills were all but unaffordable because of the thermal inefficiency of the property. I dare not turn the thermostats up above 19%. The system was completely unsuitable for the property and Trust should have known this and advised me of it.
Customer in Worcestershire
, work completed
Great Job
Customer Service
Quality
Value
Ben and Brice fitted our new heating system today. They were lovely, friendly and very helpful. They worked very hard, left everything cleaned up and were very patient in showing us how to set up all the radiators. I would recommend them to anyone. The radiators look very good and we look forward to getting the full effect once the cold weather comes. Trust Electric kept us informed throughout the process and were always very helpful whenever we spoke to them. Great job.
Anna in Staffordshire
, work completed
Recommended
Job well done!
Customer Service
Quality
Value
I was most impressed with the work carried out by Trust Electrical heating suppliers. They were very professional from start to finish. Scott the director tried hard to fill my requirements and find me the best option for my needs and my home. He personally visited me twice and discussed options with me. He is clearly very knowledgeable about his craft. The installation was smooth and the 2 fitters were awesome. They did a great job and tidied up as they went. I was so happy with the job from start to finish. I have not had time to see how effective the radiators are as the weather has been hot, but Trust have guaranteed a constant temperature of 21 degrees. Thank you
Customer in Greater Manchester
, work completed
Recommended
Very impressive company.
Customer Service
Quality
Value
We live in Shetland, so it was a leap of faith to use a company in Yorkshire to replace our old heating system. We were initially charmed by the lovely personal service from Olivia and Gia, who set up appointments, then impressed by Scott, who came to our property, gave advice on what was needed, and provided an estimate. The installation of six radiators was immaculately done by Ben and Brice, who consulted on the exact placing of each radiator. They left no mess whatsoever. We stripped out old night store radiators, and replaced with very elegant direct heat NEOS RADIATORS. We will have to change meter and tariff. Our power company estimates our bill will be cut by 70%. We are very impressed by the new control that we have over temperature in the house. Customer service throughout the process has been superb. When Scott was going to be twenty minutes late, we got a phone call giving us warning. Someone has done a great job of training all staff on customer service excellence, and the radiators appear to be state of the art. We would thoroughly recommend them to anyone.
Alan in Shetland Islands
, work completed
Recommended
Installed 3 heaters
Customer Service
Quality
Value
Everything was wonderful. they've done exactly what the said and more. very well organised from, kept me posted every step of the way. The chaps who fitted it were very nice, and trustworthy. Put me at ease, and I'd happily recommend them to anyone.
Which? Trusted Traders Consumer
, work completed
Recommended
Trust have delivered what they promised.
Customer Service
Quality
Value
The installation was swift and the site was left in a clean and tidy condition. Operation instructions were clear and easy to assimilate. All in all an excellent job.
Richard in Herefordshire
, work completed
Recommended
⭐️ ⭐️⭐️⭐️⭐️
Customer Service
Quality
Value
I Would highly recommend Trust Electric Heating. The radiators look so much smarter and tidier than the storage heaters we had. Absolutely fantastic and compassionate people! Everyone who was involved from measuring to fitting to making sure we were happy afterwards were the most loveliest people and made you feel so looked after! These are a lot more economical too! We are so impressed with the company as a whole. Thank you! Emma and family ❤️
Emma in West Sussex
, work completed
Recommended
Great product would thoroughly recommend
Customer Service
Quality
Value
Trust Heating advised us on requirements for heating our conservatory. The salesman who attended the initial assessment with us was very professional, helpful and listened to our queries. He brought samples of the heaters and was very clear with his explanations. We have been unable to use our conservatory in winter as it is freezing. We decided to go ahead with the installation on 21st April 2021 to make sure we get good use of the conservatory in the future. The two staff who installed the heaters (Kostas and Charlie) were very efficient and did a very good job. They explained the digital programming and the working details of the radiators very well. We are very happy with the radiators and would recommend them and the company without hesitation.
Kathleen in County Durham
, work completed
Recommended
Excellent
Customer Service
Quality
Value
They excellent, quick, clean, pleasant and helpful. Engineer installed new storage radiators and showed me how to use them.
Which? Trusted Traders Consumer
, work completed
Recommended
Fast and Efficient
Customer Service
Quality
Value
Costas and Charlie arrived within minutes of the time arranged . They removed my old storage heaters and installed the new heaters quickly with the minimum of mess ( which they cleaned up). The operating controls for the new heaters were well explained. The guys were late for the initial sales appointment but as I live in a very rural part of Shetland I was expecting this, and the original date for the installation had to be changed . Again I was expecting this as we were having severe weather so the ferry wasn't running. My heaters were installed yesterday, I'm well pleased. I cannot speak too highly of everyone that I have had contact with from Trust Heating including the office staff.
Customer in Shetland Islands
, work completed
Recommended
Good advice and very efficient installation
Customer Service
Quality
Value
The challenge to replace outdated night storage heating was dealt with easily and efficiently by the company. Home visit and advice from Chris was clear and handled well. The installation team, Costas and Charlie, couldn't have been more helpful in ensuring that the work was completed to full satisfaction. Considering the difficulties I had in previously sourcing any company willing to do the full work, including removal of the old heaters, I recommend Trust Electric Heating Ltd wholeheartedly.
Alasdair in Perth and Kinross
, work completed
Recommended
Absolute pleasure
Customer Service
Quality
Value
Had a Clearview Conservatory built last summer and Trust Heating fitted a Radiator in August 2020. Really impressed with how radiator looked and easy to operate, retaining constant temperature and very 'clean' heat. As we had storage heaters in old farmhouse, contacted Trust Heating in February. Next day Sales Rep Chris came and advised us, his knowledge and presentation is incredible. Ordered 6 radiators there and then. Ghia then kept us in regular contact, and radiators were fitted on Wed 10 March. The 2 installation guys (Costas and colleague) were fantastic, so courteous and helpful. All radiators fitted and they overcame a couple of unforeseen issues, and stayed until 6.15 to finish the job, set the timers etc. They did a wonderful job. Olivia then followed up with a call to check we were happy with everything, and we were. What a pleasure to deal with a Company who has a fantastic product, gave a superb service throughout and kept us fully notified at all times, and delivered exactly on time. A rarity these days. Cannot thank you all enough, and will be in touch again as we will need more radiators for the house.
Customer in Wrexham Principal Area
, work completed
Recommended
Poor service
Customer Service
Quality
Value
I had two of there radiators installed. They look good. The engineers that came out with very polite, professional, get the post clean and tidy but as to there customer service could do a lot better. Once these were installed and they had the rest of the money they didn't what to know as the radiators needed to be hardwired and a switch needed be put in to allow for the economy 7 to be on all the time. They didn't care I had to call them back and all I got was I have to check with the engineers even though both of us have been trying to get electricians to come to the property at short notice. Also when they have said they will call back it took 4 days to get back to me but that was for me to pay. So take care with this company.
Customer in North Lincolnshire
, work completed
Poor customer service
Customer Service
Quality
Value
We had two heaters and a towel rail fitted but have a thermostat issue which they have promised to repair multiple times and never fulfilled this. I have called multiple times, written emails, spoken to an out of office engineer and still nothing back from them. Not acceptable for the price of the product!
Customer in Surrey
, work completed
Two new heaters
Customer Service
Quality
Value
Had old storage heaters removed and new electrich heaters fitted. The compnay is very Professional and the fitting team were very clean and did a very tidy job for my mum in her 80's i would recommed this company 100% great job.
Customer in Staffordshire
, work completed
Recommended
Very good job, prompt and efficient
Customer Service
Quality
Value
A very professional company and easy to contact!
Robert, East Yorkshire
, work completed
Recommended
Installation of heaters
Customer Service
Quality
Value
Excellent service from site survey to installation. Good communication and update information. Good explanation by engineers of controls relating to heaters. A satisfied customer - thank you.
Customer in Hertfordshire
, work completed
Recommended
Very Good Job Overall
Customer Service
Quality
Value
The service I received was very good, I just had reason to complain a couple of times. I had to chase my quote after a couple of days. I paid my 50 percent but had to chose installation date which in the end I did not get a call back and company closed for 7 weeks. I rang on 6/1 and was told it was 8/1 which is short notice. But overall, we are very happy with the heating.
Alison, East Sussex
, work completed
Recommended
Exceptional service.
Customer Service
Quality
Value
Fitters were prompt and polite. They did not make any mess. One of them explained how to work the thermostat and even gave me his mobile number to call should I need him. Excellent tradesmen to match product.
Mike, Wiltshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very pleased with company service and installation. Also very pleased with the radiators.
Barry, Hampshire
, work completed
Recommended
Very good job.
Customer Service
Quality
Value
Good advise. Friendly staff.
Rodney, Warwickshire
, work completed
Recommended
Administration dreadful.
Customer Service
Quality
Value
Lack of communication between departments and customer. I had to instigate calling them to find out what was happening. They couldn't even get their stories right.
Sheila, Worcestershire
, work completed
Very good.
Customer Service
Quality
Value
Very good.
Megan, Shropshire
, work completed
Recommended
Fitting ok. Disappointed.
Customer Service
Quality
Value
The radiator itself is ok. The control using supplied thermostat is useless.
Eoin, Renfrewshire
, work completed
Great job done
Customer Service
Quality
Value
I contacted Trust after receiving a very expensive quote to install gas in my property. When I was given a quote to install electric heating, the honesty of the salesman was to be credited. I had a total of 5 radiators suggested for gas installation, the Trust rep advised that only 3 required with a towel rail instead of a radiator in the bathroom. He advised that there would be no requirement for a radiator in the hall area. The installation went to plan, I was advised the day before of the time the engineers would be present for 15 Nov. Ben and Brice were the 2 engineers and they carried out their work in a professional manner, giving advice on how to maintain and even detach the radiators. I was unsure on how to operate the timer for the thermostats on the radiators and I e-mailed the office asking for guidance. During the week I was called by Ben to guide me on the process of how the timers operated. Even after he had called he replied to my texts for whenever I had a query, this was in the evening after 8.00pm. The heating is working fine now and I am more than pleased that I managed to discover Trust Electrical. Also I have been aware of "Which?" for many years and the reputation they carry. The "Which?" logo is displayed on Trust uniform/shirts. Thank you.
Steven Murray
, work completed
Recommended
Good to control your heat.
Customer Service
Quality
Value
Hopefully we will have a warm winter & our heating bill will be a lot less.
Mary, Renfrewshire
, work completed
Recommended
Delighted.
Customer Service
Quality
Value
Very impressed with the speed of installation. Very professional, friendly team, who left very little mess and took the time to explain the workings.
Joyce, Midlothian
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
After reviewing many options, we decided to use Trust Heating. The feedback from reviews on the internet was the main factor for using this company. 5 star in every part of this company.
Charles, London
, work completed
Recommended
My review
Customer Service
Quality
Value
On time, friendly explained all system with confidence. Fitted to perfection. Subcontract electrician also very efficient.
David, Merseyside
, work completed
Recommended
Very friendly and pleasant to deal with.
Customer Service
Quality
Value
Family Business? Was expecting them am, we rang to confirm to find they were coming in the pm. Did not get the promised call?
Louise, Somerset
, work completed
Recommended
A nice company to work with.
Customer Service
Quality
Value
Trust have been a very easy company to deal with - so far I'm very happy with them.
Nick, Middlesex
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
From the first visit from the gentleman who came to give me a quote right through to the gentleman who came to fit the two radiators. I can honestly say I have never had such excellent service. I would certainly recommend this company.
Beryl, Cleveland
, work completed
Recommended
1st class job from start to finish
Customer Service
Quality
Value
The salesman explained the product in terms that were easy to understand, but wasn't at all pushy. When he gave me the quote, it was considerably less than I was expecting having done my research with other suppliers. The two guys who conducted the installation were professional and courteous. They gave clear instructions about use and maintenance and made sure I understood everything before leaving. They left the place reasonably clean, but I did vacuum up a few bits after they'd left. I would not hesitate to recommend them.
Customer in Surrey
, work completed
Recommended
Fantastic job.
Customer Service
Quality
Value
Two young men came prompt at 9:00am, installed finished installation and cleaned up their mess before my wife and myself had finished getting B&B rooms ready for the weekend. How fantastic is that, thank you Trust Heating.
Paul, Derbyshire
, work completed
Recommended
Highly recommended service.
Customer Service
Quality
Value
We have been happy with the service received at every point of contact with trust. So far they have been friendly, courteous & helpful at every stage & we are very happy with our purchases & the service we have received.
James, Cornwall
, work completed
Recommended
Great job
Customer Service
Quality
Value
Professional team, very courteous. Happy with the service, would recommend.
Chris, Cornwall
, work completed
Recommended
Good value for service
Customer Service
Quality
Value
Very good value and 25 year guarantee. No sales pressure a welcome change from sales persons earning only commission. Installation prompt, clean, no fuss and polite workmen.
Lynda, Devon
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Everyone we were in contact with at trust electrical heating treated us in a professional manner. Very pleased with installation of radiators. To soon to put them on as they permanently still august.
Rosemary, Devon
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
Trust Electric Heating have been amazing from start to finish. Excellent initial survey, prompt, reliable and tidy installation. Very pleased.
Christine, Cheshire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
The initial survey was very thorough and all the components were thoroughly explained. The installation was carried out very smoothly and professionally. Again, everything was explained and I was consulted at all stages. I can safely say that all the persons involved did an excellent job.
Clive, Leicestershire
, work completed
Recommended
Efficient, hassle free.
Customer Service
Quality
Value
Polite, clean working staff. I felt assured, trusting in them. Very happy with product appearance as not used yet due to middle of summer. Explained everything well.
Cara, Nottinghamshire
, work completed
Recommended
Really pleased.
Customer Service
Quality
Value
Really pleased with these heaters. Great customer service form start to finish. Installation was quick and clean. Hanika is always happy to help, as were the whole team. No pressure to buy, just good service.
Melanie, Shropshire
, work completed
Recommended
Both
Customer Service
Quality
Value
Schedule and budget fine, professional, very helpful and well explained details. Communication excellent, any problems do not hesitate to contact your office.
William, Renfrewshire
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Installed a radiator, they were on schedule and stuck to their budget, very good workmanship.
Elizabeth, Gloucestershire
, work completed
Recommended
Cheerful & professional
Customer Service
Quality
Value
Great staff from first call to end of installation, fitted to suit us - arrived on time and finished whole house same day. Good installers - cleaned up afterwards - cheerful & professional.
G, Norfolk
, work completed
Recommended
Highest standard from start to finish.
Customer Service
Quality
Value
The whole experience has been of the highest standard from start to finish. The salesman was very informative of the products and not pushing for a sale. The installation went well with the workmen being both efficient and friendly. Everything was to schedule with plenty of contact from the office.
Carole, Lincolnshire
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Start to finish faultless. I wish all contractors were all good.
Which? Trusted Traders Consumer
, work completed
Recommended
Good to do business with.
Customer Service
Quality
Value
3 radiators fitted and old ones removed. All clean, tidy and well fitted in a quick time. Trust did the initial survey and kept us well informed at all stages. Job was at our holiday home and Trust were very flexible fitting in with us being there.
Mike, Derbyshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Great products and great service. Well worth the wait while they are made.
Timothy, Lincolnshire
, work completed
Recommended
Excellent company
Customer Service
Quality
Value
Trust replaced our night storage heaters for electric heating. Small, friendly, personal company. No hard sale, excellent product & excellent service before, during and poor installation. High recommend. So lovely to finally have a warm house.
Tina, Surrey
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt and fast
Carol, Gloucestershire
, work completed
Recommended
Very good
Customer Service
Quality
Value
Very good service start to finish. Engineers fitted heater, leaving no mess, and explained everything very clearly. Would recommend them.
L, West Midlands
, work completed
Recommended
Tested and Trusted
Customer Service
Quality
Value
I wanted to write this short review based entirely on my personal experience of a consultation with Trust Electric Heating as I was ultimately unable to progress an installation due to reasons occurring outside of their control. Mark was booked to visit me to discuss my requirements and this he did with great efficiency, friendliness and professionalism. He was at great pains to provide a very thorough explanation about the company, the product and all of the benefits an investment in their Neos Heating system would afford me. A very competitive price was offered and there was no pressure to close the sale before he left. In my view, Trust Electric Heating are very customer facing and look to understand the client needs in full and offer an old fashioned family style consultation and sales service unlike so many of the online faceless and pressurised companies that one normally has to endure. I cannot rate them highly enough and there is a good level of team cooperation when I had occasion to contact the office with a further query. Scott and Hannika were very quick to assist me. Bravo. I would have no hesitation in recommending Trust Electrical Heating to family, friends and colleagues.
Customer in Suffolk
, work completed
Recommended
Installed new radiators
Customer Service
Quality
Value
Installed 4 new radiators to replace existing night storage heater and 3 electric radiators, which were costing a fortune to run. The new radiators are really nice, fit in well to my property and the one in the hall is much smaller than the previous night storage heater, which is great. They are much cheaper to run and my flat is much warmer now. The radiators themselves are quite expensive but hopefully that will balance out with the reduction in my electric bills.
Customer in Southampton
, work completed
Recommended
SUPERB FROM START TO FINISH
Customer Service
Quality
Value
Trust were fantastic. from the initial contact, survey and decision making through to the fitting and customer service follow up, we could not fault them. the radiators themselves are modern, unobtrusive and economical to run. instant heat at your disposal.
Customer in Lincolnshire
, work completed
Recommended
Friendly, fast and efficient.
Customer Service
Quality
Value
Two new radiators were installed and connected to thermostat. There were no hidden costs and the team that came were very friendly and helpful. They offered advice if any problems were to occur and they provided information on how to care and maintain the radiators.
William, Wiltshire
, work completed
Recommended
Professional
Customer Service
Quality
Value
The workman was very tidy and professional. Did not take long to fit three heaters. I did think the heaters would be stronger - strength of a convector heater. Thought they would be stronger due to cost, but then again nice and slim.
Miriam, County Durham
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Swift contact from initial enquiry. Very courteous service fitted 4 electric heaters. Excellent fitting service very knowledgeable staff.
Susan, Merseyside
, work completed
Recommended
Clean & tidy
Customer Service
Quality
Value
Put radiator in was very good clean and tidy. The only delay caused by not telling me to take old heating to be put off for 24 hours in advance of replacement.
Christine, Surrey
, work completed
Recommended
Efficient Fast Installation
Customer Service
Quality
Value
Very pleased with the heaters installed, the installation was carried out swiftly. The initial survey was professional and informative. The heaters look great and are working really well. Overall very pleased with this company.
Customer in Devon
, work completed
Recommended
Most impressed, excellent service
Customer Service
Quality
Value
Fast efficient service, very clean job, friendly workmen.
Doris, North Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
I had 5 radiators installed. It was done to the agreed schedule and budget. They were friendly, explained things and took time to demonstrate the working of the radiators. They were clean and tidy.
Brenda, Surrey
, work completed
Recommended
Old fashioned customer service
Customer Service
Quality
Value
Trust Electric Heating Ltd is a professional company with old fashioned value. From the moment Chris came to quote me, to dealing with Steve & Scott they've all been brilliant to deal with and communicate with. I would definitely recommend. Many thanks.
Jessica, Derbyshire
, work completed
Recommended
Efficient friendly service.
Customer Service
Quality
Value
Small family company, always at the end of the phone. Informative quote, good follow-up. Installation of a heating appliance.
Alan, North Yorkshire
, work completed
Recommended
Good product, service and value.
Customer Service
Quality
Value
Good initial visit, very competitive price. Delay in installation, compensated with voucher. Good, quick installation.
Ian, Wiltshire
, work completed
Recommended
Superb
Customer Service
Quality
Value
Brilliant service from all concerned, personable, professional with great customer care - John Williams especially helpful. Thank you.
Elizabeth, Cheshire
, work completed
Recommended
My review.
Customer Service
Quality
Value
Good communication very polite, tradesmen very helpful, clean & tidy in their work. Product seems to work as guaranteed.
John, West Sussex
, work completed
Recommended
Prompt professional
Customer Service
Quality
Value
Perfect. Clean and Tidy workers. Good communication and providing good after service.
Sheila, Norfolk
, work completed
Recommended
Professional
Customer Service
Quality
Value
The work was completed to a high standard, keeping me informed as we went along and my property was kept very clean as the work was done.
Adrienne, Essex
, work completed
Recommended
Efficient, would certainly reccommend.
Customer Service
Quality
Value
From the salesman who visited my mothers home to the engineers, all helpful and efficient. The engineers let us know exactly when they would arrive. The whole installation was very quick, and they cleaned up well after they were finished. Would recommend this product and the company. More than pleased with my new radiator.
loulou
, work completed
Recommended
Prompt, tidy, friendly and professional
Customer Service
Quality
Value
I had 2 old storage heaters replaced in Nov 2017, with 2 new radiators. But, didn't appreciate how cold my flat was going to be throughout the winter, so got them back in July to discuss my options and had one of the radiators moved into the kitchen and replaced by a bigger one in the lounge and a new one put in my very cold bathroom. So, the heaters can now do their job properly and I look forward to being cosy this coming winter.
S M, West Yorkshire
, work completed
Recommended
Efficient
Customer Service
Quality
Value
Excellent fitting service. Radiators heat the rooms better than I hoped. Follow-up help to adjust settings very prompt and efficient.
Annette, North Yorkshire
, work completed
Recommended
Really Happy
Customer Service
Quality
Value
More radiators fitted in our new home. The new radiators have developed and have a built in digital timer much easier than the previous style are so will be very easy to operate. We love how quickly they heat a room and how they retain their heat helping to cut our fuel bill.
SK & AK
, work completed
Recommended
Professional and expert work.
Customer Service
Quality
Value
From the initial survey to completion of the work by Trust Electric Heating Ltd everything went according to plan. The installation was carried out very professionally. The fitters were not happy until the work was done to perfection. The fitter noticed a small flaw in one of the radiators and insisted in ordering a new part for replacement. All communicating with Trust Electrics has been very helpful and dealt with in a polite way with some humour thrown in for good measure. Trust Electric Heating Ltd contacted us after the work was completed to make sure we were satisfied with the goods and the installation.
Dorothy, Avon
, work completed
Recommended
Friendly, professional
Customer Service
Quality
Value
The work was undertaken in a very professional manner by friendly staff. All dealings with this company have been efficient and friendly and the products seem to be high quality.
John dunn
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
Installed six electric radiators. Did all they said, very professional.
Roger, West Yorkshire
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Two similar electric heaters were replaced. The work was done promptly and efficiently leaving clean and tidy areas. I liked the fact they communicated well and I always spoke to the same person. They were smart and courteous.
Josephine, Northamptonshire
, work completed
Recommended
Expert and professional.
Customer Service
Quality
Value
A radiator was installed and an old radiator was removed. The technicians were very professional, courteous and knowledgeable, they undertook the work in no time and did an excellent job.
John, Norfolk
, work completed
Recommended
Impressed
Customer Service
Quality
Value
From start to finish I was impressed by the professionalism of all the employees I came into contact with. I would definitely recommend trust to any future prospect.
Jeremy, West Yorkshire
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
2 Heaters - one in kitchen, one in sitting room. First impression - very good of 'Trust' rep. & follow up calls. Fitters - very good. Work done on schedule & budget. All communications dealt with - firm helpful and always available.
Marie, West Yorkshire
, work completed
Recommended
Prompt, professional work
Customer Service
Quality
Value
Really pleased with the level of work and knowledge of product. Very professional workers, prompt, hardworking and very tidy.
Which? Trusted Traders Consumer
, work completed
Recommended
Very good workers. Never stopped
Customer Service
Quality
Value
Very professional work, lovely job done and extremely pleasant. Excellent service.
Elizabeth, Dyfed
, work completed
Recommended
Friendly professional
Customer Service
Quality
Value
2 members of Trust Electric Heating arrived 9.45am and fitted 6 storage radiators in about 4 hours. They were friendly, courteous and helpful for the time with me and I am very pleased with everything, the installation, the helpful staff, online and on the phone.
Robert, Lincolnshire
, work completed
Recommended
Excellent in every aspect
Customer Service
Quality
Value
They installed two radiators and removed and took away two storage radiators. Work was carried out in a professional manner. A query on the original agreement was carried out without question. Contact with there head office was helpful at all times.
William, Kent
, work completed
Recommended
A stress free experience
Customer Service
Quality
Value
Fitted electric radiators throughout the house. The salesman was punctual, polite and thorough. Spent time answering all our questions. Provided a quote at the end with no hard sell regarding sign now pay later. Once we agreed, office kept us up to date with progress of our order. Informed us of fitting date in good time. Fitters arrived punctually and were efficient, clean & tidy. Demonstrated how they worked. Excellent.
Nigel, Lincolnshire
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
The whole of the staff from top to bottom were very polite and informed The instillation was completed with a professional attitude with no corners cut
Leslie R
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Survey and fitting trouble free! Problem with remote next day (Good Friday) no heat. Contacted them and surprised to get a person. Spent time Friday and about an hour Easter Saturday and solved the problem. Excellent service for a Bank Holiday!!
Elizabeth, Cheshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Fitted two heaters - lounge and hall. Fitters, excellent, clean, tidy, efficient and nothing too much trouble.
Stephen, Worcestershire
, work completed
Recommended
My review
Customer Service
Quality
Value
Prompt & professional.
Joan, North Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Very good.
Rhoda, Lancashire
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
Very impressed - would use again.
Maria, Derbyshire
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
All the staff we had dealings with were very helpful. Our radiator was fitted efficiently & the room cleaned & put back to normal. I would have no hesitation in using this company again.
Janet, North Yorkshire
, work completed
Recommended
Brilliant job.
Customer Service
Quality
Value
Very efficient.
Ruth, North Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Fine! Workmen tidied up too.
Robert, North Humberside
, work completed
Recommended
Very good workers
Customer Service
Quality
Value
Work very well carried out. Staff very caring and considerate.
Vera, West Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
Satisfied Customer
Alan, Cheshire
, work completed
Recommended
Excellent Installers
Customer Service
Quality
Value
I am writing this on behalf of my 94 year old father who is partially sighted and not very mobile. Communications with the team went good and they responded to requests that communication needed to be through myself. Will have to wait and see how energy efficient the new heaters are. However, the installers were outstanding in their proficiency and attention to detail. They went out of their way to make things safe for my father.
Geoffrey, West Yorkshire
, work completed
Recommended
Prompt and Good
Customer Service
Quality
Value
Very well satisfied.
Dorothy, West Yorkshire
, work completed
Recommended
My review
Customer Service
Quality
Value
We would recommend your service with no hesitation. Very pleasant personnel to deal with, and helpful.
Cynthia, West Yorkshire
, work completed
Recommended
Supply of heater
Customer Service
Quality
Value
From initial contact to installation the whole process was handled in a very professional manner and all queries handles equally so.
James, South Yorkshire
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
The two guys who came to install our heating could not have been more professional, friendly or conscientious.
Which? Trusted Traders Consumer
, work completed
Recommended
Efficient & professional
Customer Service
Quality
Value
The initial consultation was thorough and professional with no pressure to purchase. The installation was carried out efficiently by professional workmen and everything was left clean and tidy. A full explanation of how the product worked was given. I was always dealt with courteously and effectively by customer services.
Pauline, Essex
, work completed
Recommended
Fantastic Service and a Great Outcome, Delighted
Customer Service
Quality
Value
After converting our Conservatory into a roofed room to allow use all year round we looked into how to heat our approx. 18ft by 12ft space. We were impressed by the product available and discussed our needs with Scott. Scott listened and gave several options for us to consider. We opted for one large fixed radiator and one smaller mobile radiator, giving us the flexibility to use the mobile radiator in the main areas of the house too. Having used the heaters we are pleased with our purchase and have no hesitation in recommending their service and product.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Northern Electrical Heating Ltd were very efficient. The men who fitted the radiators were fast, very tidy and very polite and friendly. When a problem occurred with the heaters they were very prompt at solving the problem. The men also came on time and kept me informed throughout the fitting of the heaters and then putting right what had gone wrong. I would recommend the company to others.
Janet, North Yorkshire
, work completed
Recommended
Quick, professional and friendly
Customer Service
Quality
Value
Very good service, friendly and efficient. Will definitely have more fitted in the future. Would recommend
Gail, North Yorkshire
, work completed
Recommended
Expectational Service
Customer Service
Quality
Value
I would definitely recommend Northern Heating to all my friends and family. The level of service from quotation through to installation could not have gone any smoother. It was also a pleasant surprise to see that the engineer had cleaned up after himself once he has finished.
Whiting
, work completed
Recommended
4 heaters removed and new heaters installed
Customer Service
Quality
Value
Efficient. Clean and Tidy workers throughout the job. Good advice and guidance on the correct heaters to have installed. Took away the old heaters.
Mrs G, Chatham
, work completed
Recommended
Installed radiator
Customer Service
Quality
Value
Provided sample details and gave a direct clear quotation. They advised on the best radiator size to have installed. Knowledgeable on products and very pleased with outcome.
Mr W, Lincolnshire
, work completed
Recommended
Free standing Conservatory heater
Customer Service
Quality
Value
They came on time and measured the area to be heated and gave great advice, I would use again
Thomas, Preston
, work completed
Recommended