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Trusted Traders

Trustguard Damp Proofing

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5.0

14 Reviews

About

We are the North East's professional Building Preservation & Damp Proofing Company. Our Director, Don Cellini, is a PCAQT Qualified Technician with vast experience in all aspects of building & preservation.

Having carried out hundreds of surveys over the years, Don knows the housing stock of the North East 'inside out'.

We offer the following services;

Damp Proofing (Rising Damp & Penetrating Damp)
Flood Restoration
Woodworm Treatment
Structural Wall Repairs
Roof Renewals & Repairs
Wet Rot & Dry Rot Treatment
Condensation/Black Mould Control
Cavity Wall Tie Replacement
Basement Waterproofing
Extraction of Cavity Wall Insulation

Comprehensive Survey Reports by our qualified Surveyor for Damp, Timber, Wall Ties, Woodworm & Basement Waterproofing.

URGENT & EMERGENCY WORK

Mortgage Retention or been let down by another company? Don't worry - with a team of qualified staff, we can usually fit you in at short notice!

Call NOW on 0191 4159471 to book a survey/quote.

What we do

  • Damp proofing and timber preservation services

  • Specialised building trade contractors

  • More Services

    • extraction of cavity wall insulation
    • wall tie replacement

Customer reviews

Reviews summary

5.0
14 reviews
Customer Service
4.9
Quality
5.0
Value
4.9
Sort by
Excellent Job
Customer Service
Quality
Value
Damp proof treatment in my leaving room and dinning room. I am very pleased with the end result. Don, had rectified the work from previous workmen which was done poorly. Don, explained the materials what was needed for the job talked me through the process of the job. He is very friendly and professional. I would definitely, recommend anyone to use this company.
Which? Trusted Traders Consumer08/09/2017
Very Happy!
Customer Service
Quality
Value
Don and his team could not be faulted for the quality of the work carried out - I would have no hesitation in recommending them
joyce21/04/2017
Great service by all the dedicated team!
Customer Service
Quality
Value
Don Cellini and his team did a first class job on our living room and hallway damp proofing. They were very tidy,polite and ensured that job satisfaction came top. Plaster-work was excellent and Don ensured no snags remained. A top class company that I will recommend at any opportunity. Thank you Trustguard. David Ross Framwellgate Moor
Grandpappy26/08/2016
Fantastic work from start to finish
Customer Service
Quality
Value
Don has recently completed a full damp course for us,and a plaster skim of Staircase,hall and landing.Excellent 5* service from survey to completion of the work. He was also able to fit the work in with my schedule. All work was completed on time and to a very high standard. Don and his team are a great set of lads and I would have no hesitation in using them again and would highly recommend Trustguard to anyone. Debbie Fencehouses
Debbie Wilkinson10/08/2016
Great Job
Customer Service
Quality
Value
Don resolved long standing damp problems in kitchen, sitting room and dining room. Kitchen was particularly bad and other traders had failed to resolve the problem over a number of years. From initial contact to get an estimate through to post job snagging everything was done promptly and efficiently and disruption kept to a minimum. Also everything was explained very clearly. I am really pleased with the work and have no hesitation in recommending to others.
lizann08/07/2016
Wall ties
Customer Service
Quality
Value
We required wall ties on our end terraced property and had various promises of quotes from other companies who either didn't turn up or just did a drive by with a follow up phone call. Don was prompt professional and honest and the lads on the job were polite and hardworking and stayed on the job until it was done , would use this company again!
Andrea 06/02/2016
Excellent work, done as planned
Customer Service
Quality
Value
Don recently did a DPC for a chimney breast in a house I rent to professionals. He agreed to do it between Christmas and New Year, which suited the tenants as they were away. He did the job exactly as planned and very professionally. Don has also done two house refubs for me, so it was no surprise that he did this small job well. My only hesitation in recommending him is that I don't want him to be so busy that he can't do the next job for me!!
Which? Trusted Traders Consumer06/01/2016
Professional service, good advice, value for money
Customer Service
Quality
Value
I would not hesitate to recommend TrustGuard! TrustGuard recently carried out and inspection and some damp proofing at my two bed ground floor flat. I asked for someone to come out urgently and on a certain day. Don was able to come out at this time and did a very thorough inspection of my whole flat, using the latest technology and taking the time to explain all aspects of the problem to me and the options for repair. Don did not recommend any unnecessary work, and in fact tried to talk me into trying a few "self help" remedies in respect of condensation before going to the expense of installing a PIV unit. I took on board Don's advice and decided to deal with some penetrating damp first and review the condensation problem over time. Don was then to complete the job within a week of coming to the property to give me a quote, at a time and day suitable for me. His time estimate (that the job would take only one day) was accurate. TrustGuard charged a reasonable price comparable with other businesses and I felt I got good value for money for the work. The quality of the work was completed to a very high standard. Considering the dust involved in removing plaster Don covered all of my furnishings and left my flat in a very neat and tidy state. All rubbish was taken away - something not every tradesman does these days! Overall I am very impressed with TrustGuard and I will definitely be using them again on other jobs I need doing.
hattifattener05/01/2016
Highly recommended - will use again.
Customer Service
Quality
Value
I used Don to solve a damp issue at my tenanted flat - his work was fast, efficient and clean - can't fault it. Excellent communicator. Will definitely use again.
morgala04/01/2016
friendly, professional and competative
Customer Service
Quality
Value
Don was one of several companies we had out to look at a damp problem we had. He did the most thorough inspection of the traders who came and explained what was wrong, why he came to that conclusion and what needed done. He was friendly, professional and his price was very competative. The work was completed within the time scale he gave and he made sure we were happy with everything before he left. Would definitely use this company again and recommend to others too.
angeline brown31/12/2015