T S Gas & Electric Ltd

We experienced a leak from our hot water tank and although our boiler was working it was 25 years old so decided to have a new combi boiler. Indy from TSGas came out and gave us a detailed quote which was similar to Boxt but they didn't visit us to give the quote so we went with TSGas as we knew the price wouldn't change. Vik was very knowledgeable and answered all the questions we asked. We felt safe with his work. He completed a fairly big job in two days and we're happy with everything.

I recently had a new boiler installed by TS Gas & Electric Limited, and I couldn’t be happier with the service provided. Engineer Vikrant did an outstanding job with the installation. He was meticulous, left no mess, and patiently answered all my questions, ensuring I understood everything about the new system. Initially, I faced an issue with the registration of the warranty, due to a problem with Worcester Bosch. However, Indy from TS Gas went above and beyond to resolve this issue. His communication and assurances were fantastic, and he made sure my guarantee was registered without any further hassle. The professionalism and dedication shown by Vikrant and Indy truly stand out. I highly recommend TS Gas & Electric Limited for their exceptional service and customer care. Thank you for making this experience smooth and stress-free!

TS Gas and Electric were very professional in their site visit and quotation, and this was partly the reason why we chose them even though they were not the cheapest. The installing engineer Vickrant was exceptionally good. A good overall experience.

We inherited our boiler when we purchased a house and it wasn't in good condition. TS Gas and Electrical were recommended to us so I contacted them. They returned my call within minutes and booked us in for a no obligation quote on a date that suited us. Indy came to price the job and was incredibly friendly, helpful and professional. Our boiler was installed a few weeks later. The installation went smoothly and the gentleman that carried out the installation was friendly and very considerate too. Thank you TS Gas and Electrical for everything.

Our 15 year old boiler decided to breakdown, no hot water, no heating. We considered a repair but decided in the end, to go for a new boiler. T&S Gas & Electric were on the list of installers given to us by Worcester-Bosch. Contact was good, message left and within an hour we received a return phone call and a visit the same day. On time, courteous and a detailed quote received which we accepted. We were kept informed of when the engineer would arrive and he did so, just 3 days later. He was a good worker and got on with the job leaving everything clean, tidy and working. The trader even took care of registering the boiler for us, for warranty purposes. I would definitely recommend this company and they would be my 1st port of call in the future. No complaints whatsoever.

I have recently had new radiators installed by T S Gas & electric. I had a new worcester boiler installed by the team last year. The quote was reasonable. The work was carried out to a very high standard. Indy and the team deliver a high efficient outstanding professional service. The workman are polite, on time and ensure minimal disruption. Give them a try, I highly recommend them.

This is the second boiler TS Gas & Electric have fitted for me at different properties. On both occasions they provided a most detailed quote, which was keenly priced. The two engineers arrived on time and fitted the new boiler professionally, and were informative and friendly. The left the utility room clean and tidy and we are very pleased with our new boiler. I can thoroughly recommend TS and should the need arise use them again.

I had a complete centra heating system installed in June of 2023. I have used TS Gas before and on both occasions have been very satisfied with their installation service and competitive pricing. However, one of the radiators installed was damaged during installation and requires a spare part. Unfortunately, despite a visit from their sales representative to confirm this and repeated texts, calls, and e-mails 7 months later there is no resolution. This has spoiled an otherwise 5 star service from the company which is a great shame as otherwise I would recommend them.

We needed a new boiler fitting just before Christmas. We were contacted promptly and a quotation was provided at the same time as visiting the house to identify requirements. The engineer turned up on time to do the work which was all completed within the 2 days allocated. We were very happy with the initial response and the work carried out. Thank you to Indy and Richard

We had decided on replacing our ageing WB Greenstar 24Kw boiler for a 30Kw version as we had added radiators extra to the original system, using the WB site we were contacted shortly afterwards by TS Gas & Electric and arranged a mutually convenient time and date for a survey to be carried out, the visit was informative and easily understandable, having been provided with a comprehensive quote we decided that afternoon to go ahead with the purchase and installation and contacted the offices, much to our surprise we were offered a potential installation date three days later. The installation engineer arrived and had very professional look and demeanour about him, he carried out the job with minimal intrusion as we carried out other tasks, he explained the controls of the boiler and checked all radiators were working efficiently, we’ve never known them to warm up so quickly and to a temperature we’d not experienced, the extra output was certainly worth paying that little bit more for. The area he had been working in was left clean and tidy. We can thoroughly recommend TS Gas & Electric to others considering similar work.

Boiler replaced. Excellent workmanship, clean & tidy, Vic went beyond what was required and fixed some old pipework while installing the new boiler. He didn't have to, but he takes pride in his work and it shows. Minimal disruption. Very good price. It has been a pleasure from start to finish. I cannot recommend highly enough, we are very happy.

Survey was carried out with no issues identified, boiler installed and since installation, we developed water hammer. I contacted the site engineer who stated that having a boiler installed was not the cause of the issue. I had a separate issue with the boiler which I raised with the OEM under the guarantee. The repair engineer identified that the boiler should have had a flow arrester installed as we have a water meter. I contacted the installer and asked them about the flow arrester, they stated that it wasn’t required, I re-iterated the point and asked them to look at the installation manual from the OEM (page 14) which clearly states that one is required. They dialled off to check, then called me back a few minutes later stating that their contractual assumption was that where a like for like install was requested (condensing boiler for condensing boiler), they bear no responsibility for any issues either arising, or with any OEM guarantees. They requoted for the extra work as requested, but a far greater cost to me that if they’d have completed the survey thoroughly. The survey engineers lack of awareness of the OEM requirements left me with a very expensive boiler which was not covered by the OEM’s 12 year guarantee even after we deliberately contracted a WB approved installer.

Engineer Vic and team did a great job by installing new boiler for special needs person, Vic’s work was spotless, explained well to the client, Vic also spent his own time to help. We are very grateful to Vic and team.

2 very friendly and highly competent engineers arrived on time to fit our new boiler they worked very well without any bother or mess and completed the work the same day and I would have no hesitation in recommending T S Gas and Electrical. to anyone

From the point of initial quotation to installation, the TS team were professional and did exactly what they said they would do on time. Our boiler was not a standard installation and yet it was fitted without fault and the price and install time was very reasonable.

TS Gas and Electric team came to our home to upgrade our 25 plus years old gas boiler. They were on time in the morning and completed the task as promised before the end of the day by 5pm. The Bosch certified engineer and his colleague were very professional and carried out the job without any challenges and perfectly completed them as promised. They fitted a new Worcester Bosch Greenstar 4000 18kW System with Magnetic Filter, additional port valves. The workmanship was of very high professional quality and they ensured that the place was clean before they left. They fully explained the new system and provided good instruction for maintenance. Very satisfied with their service and would definitely recommend to friends. Thanks.

Today a charming engineer called to repair my faulty gas fire. How refreshing to experience the most efficient and courteous service. I was so impressed I have cancelled my contract with British Gas...

I approached this company on recommendation from a satisfied customer. I found them very professional in all of our dealings from the first contact to completion of works. An installation survey was completed and the quote supplied and all necessary paperwork was supplied outlining each step of the way. The new boiler was fitted quickly and efficiently with a minimum of mess on the date initially agreed. I have no hesitation in recommending this company based on my dealings with them.

First-rate service from start to finish. A new boiler that is giving us more warmth than we've ever had in the home and hotter water too. We needed a replacement Worcester Bosch because the old one was 14-15 years old - and showing it! We also had two radiators replaced. The competitive quotation was given to us by Indy, who was meticulous in writing down all the details of the installation and answered all our questions on it. The engineer, Vic, worked tirelessly to get the new boiler installed. He didn't even stop for lunch or any breaks other than when we made him a coffee or tea. He also explained fully what was being done and was the epitome of politeness and tidied up everything once he was finished. It has been two weeks since it was installed and everything is working perfectly, the home is much warmer and we are very happy. Well done, TS Gas & Electric, on an exceptional job!

I was given all information about the different boilers and we then came to a discussion. The day the gas engineer Rich came he was letting me know step by step what was happening. Boilers can be messy but he kept all his mess to a minimal and cleaned up everything afterwards. I had an issue 2 days later and although it was a Sunday I still got a call back and early Monday morning Rich was back to solve the issue. Overall I was pleased with the service. MS Kaur.

Had two radiators fitted and boiler serviced. Was very pleased with the job all the pipe work was very neatly done. The men were very efficient and courteous and cleaned up after. I would highly recommend them. We have used them before and have always been very pleased with the work they have done.

The quotation was done by Indy. He laid out a full list of work to be done in order to replace the existing failing boiler and replace it with a new model which would fit inside the existing cupboard. He is knowledgeable and professional. The quotation was in fact slightly cheaper than the competition but to be honest that was not critical. It was more a case of having confidence in him and the firm. Fitting was done on the day specified. Again the fitter was very professional, happy to explain what he would be doing and when, so as to inconvenience us as little as possible. He cleared up after his work and explained the workings of the boiler. We are very pleased to have chosen T&S Gas and are happy to recommend to others.

This firm has installed Worcester Bosch boilers into two different properties of ours in the past year. We moved not long after having the first boiler installed following a total breakdown of our previous one. Contacted T&S on a Saturday afternoon and new Boiler installed and working on Tuesday by midday!! When we found that the boiler in our new house needed replacing, we had absolutely no hesitation in calling T&S back. Second job up to same high standard as first. Very quick and responsive service, tidy work, no mess. Very helpful and informative fitter.

I have used this company twice now and their service has been exceptional. They arrived at the time and date scheduled. The work was completed professionally and very tidy no mess or complications. I would highly recommend them. The gas fitters were great and very informative. Indy their representative was very knowledgeable and the price was the best for the work they completed.

The TS salesman attended on time, was polite, knowledgeable and produced a comprehensive quote then and there. The work was booked several weeks in advance and the guys attended as planned, and again they were professional, tidy (even using proper carpet protection) and worked late to get the job completed on time. It was not a straightforward job but they just got on with it. A fantastic and friendly service from all involved.