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Trusted Traders

T S Gas & Electric Ltd

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4.8

69 Reviews

Opening Hours
Today - 09:00–18:00
  • Monday 09:00–18:00
  • Tuesday 09:00–18:00
  • Wednesday 09:00–18:00
  • Thursday 09:00–18:00
  • Friday 09:00–18:00
  • Saturday 09:00–18:00
  • Sunday 09:00–18:00

Organisations and Awards

Jan 2020

About

We specialise in Gas Boiler and Central Heating Installations. We are Worcester Bosch Accredited Installers, Vaillant Advance Installers, we are part of Baxi Works and Ideal Connect.

Good customer service is of paramount importance to us and our workmanship is of the highest quality.

We offer free, no-obligation quotations for Gas Boiler Replacements and for Central Heating Installations.

The geographical area we cover includes the Midlands, Leicestershire, Warwickshire, Derbyshire, Nottinghamshire, Staffordshire, Shropshire, Cheshire, Herefordshire, Worcestershire, Gloucestershire, Northamptonshire and Oxfordshire.

FINANCE AVAILABLE
(on Worcester Bosch Boilers).
INTEREST FREE CREDIT OPTIONS AVAILABLE
(on Worcester Bosch Boilers).

What we do

  • Boiler, central heating and gas engineers

    • Boiler servicing
    • Boiler installation
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • gas boiler installations
    • central heating installations

Customer reviews

4.8
69 reviews
Customer Service
4.9
Quality
4.8
Value
4.7
Sort by
Boiler Replacement
Customer Service
Quality
Value
The TS salesman attended on time, was polite, knowledgeable and produced a comprehensive quote then and there. The work was booked several weeks in advance and the guys attended as planned, and again they were professional, tidy (even using proper carpet protection) and worked late to get the job completed on time. It was not a straightforward job but they just got on with it. A fantastic and friendly service from all involved.
Customer in West Midlands Posted on 17/10/2020 , work completed 08/10/2020
Boiler Instalation
Had my new boiler installed by T S gas & electrical both gas engineers were very polite fast efficient and excellent service provided and a very tidy job. As well as installing the boiler, the app was also installed on my phone and everything explained. I would highly recommend T S GAS & ELECTRICAL and lastly their sales man who came to do the quote was also very good in explaining and helpful in choosing the right boiler.
Customer in West Midlands Posted on 05/10/2020 (Reviewer did not use service)
Full central heating system installation.
Customer Service
Quality
Value
We cannot recommend TS Gas and Electric highly enough. From the detailed quote and outstanding customer service given by Indy, to Vic and Gaz who installed our heating system. From start to finish they were professional, polite and cleaned down at the end of every day. These guys are a credit to their profession. We are very happy with all aspects of our installation.
Customer in Gloucestershire Posted on 26/09/2020 , work completed 04/09/2020
Excellent service from start to finish
Customer Service
Quality
Value
The surveyor visited and gave us a very informative assessment of what work would be required and explained well the choice of boiler that would be best for our home. An installation date was emailed within days of us accepting their very comparable quote. The installer turned up right on time, started work right away at 8.45am and never stopped until completed at 6.00pm. The work was completed efficiently and with little mess. The operation of the boiler functions were explained clearly. Very pleased we chose TS Gas to do our new boiler installation.
Customer in West Midlands Posted on 21/09/2020 , work completed 08/09/2020
A Reliable Company
Customer Service
Quality
Value
I had a new Ideal C24 Combi Boiler installed by TS Gas & Electric Ltd., and was very pleased with the work and workmanship. It wasn't the easiest job for Rich to do as I wanted the boiler in a slightly different place on the wall and an extended flue. He did an excellent job, explained what was going on and answered any questions I had. I was very happy with the customer service, and the fact that I got a phone call a few days later to check that I was happy with everything. The price was as quoted and the job completed as promised. I would happily recommend this company.
Ann, Coventry Posted on 20/09/2020 , work completed 19/08/2020
New Worcester Boiler
Customer Service
Quality
Value
Family member recommended this company as they had a new boiler and said they were excellent, polite and tidy and they were absolutely right. Friendly reliable service. I'm very pleased with my new boiler.... it's so quiet!! Very thorough when came out to quote detailed everything down. I would recommend this company to anyone.
Customer in Leicestershire Posted on 15/07/2020 , work completed 13/07/2020
Excellent customer service
Customer Service
Quality
Value
I found this company to be highly professional, courteous and honest. My boiler was replaced and the work was done to a high standard. Everyone involved was polite and helpful. The customer service was outstanding. Every stage of the process was well explained and nothing was too much trouble. Everyone I dealt with was friendly, helpful and knowledgeable. The installation went smoothly and the boiler is working brilliantly. They are Worcester Bosch Approved Installers and they got me a 12 Year Parts and Labour Guarantee on my boiler. They were also able to provide finance which was useful. I have already recommended this company to a friend and I will be having my new boiler serviced by them annually.
Customer in West Midlands Posted on 11/07/2020 , work completed 06/07/2020
Fantastic job
Customer Service
Quality
Value
I contacted 3 parties to quote for a new boiler. TS Gas were the only conpany to discuss the various options and recommendations for my property rather than just price. I selected a larger bigger boiler capacity, as I live in a 3 storey home with 3 bathrooms and didn't want limited hot water pressure. From the quotation to installation was less than a week. The team arrived at my home at the time stated and couldn't do enough to ensure I was happy and felt safe during this pandemic also covering to protect all area of traffic. Professional throughout, I could not recommend more highly.
Customer in West Midlands Posted on 08/07/2020 , work completed 07/07/2020
Terrible customer service - don't bother
Customer Service
Quality
Value
Had a new combi-boiler and central heating system fitted within my property. Whilst I was happy with the boiler and radiators, as they finished on the Thursday PM by Friday AM a hot water pipe burst under my tiled kitchen floor. As I contacted T.S Gas they were not very helpful and said to call a plumber as this is existing pipework and not their problem. The engineer said 'it is a coincidence, it's as if the cat dies next door and you blame the boiler'. Obviously this was not appreciated. Following this they emailed a harsh unnecessary email 'It seems that finding someone to blame and getting ‘very upset’ without any reasonable justification is quite common place these days, instead of just accepting that it was a rare occurrence on an old property which was unfortunate.' There was never any explanation of existing pipework being affected (in an older property) and never any empathy with this. Furthermore they have left a hole in my roof! Don't waste your time with them.
Customer in Leicestershire Posted on 27/06/2020 , work completed 15/06/2020
The trader replied (on 08/07/2020)
An excellent job was done in installing a full central heating system to this property. It was done to our usual very high standards. Richard, the installing engineer, is highly experienced and professional. All of our reviews on this site give an accurate representation of our work and excellent customer service. The customer is renovating a very old property and a few days after our works some of the very old original pipework under the kitchen floor developed a leak. This was on pipework which we had not installed or worked on. We could not have worked on it as it was buried in the concrete in the kitchen floor from when the house was originally constructed. We were helpful to her in identifying the issue and giving her a plan of action. Our original survey covered all aspects of the nature of our work. All aspects were discussed in great detail. Furthermore our terms of installation, which the customer read and agreed to, cover such issues. The issue that occurred was absolutely nothing to do with our works, and any hot or cold water supply pipe should be suitable for mains pressure. Where there is a genuine issue relating to any of our work we always take care of it. We pride ourselves on our workmanship and exceptional customer service.
Complete boiler change.
Customer Service
Quality
Value
We were recommended this company by my son, who had a combi boiler fitted. Indy, our gas advisor, was really helpful, and explained everything without confusing us. Installation was arranged and quote given, only 2 weeks to go! Our 2 installers arrived and got on with taking our old system boiler and pipes out, very professionally and tidily. Day 2 was to connect boiler and 4 new radiators. So pleased with our new purchase which was on budget and works amazingly. Thank you to all.
Graeme in Lincolnshire Posted on 19/06/2020 , work completed 16/06/2020