Turnpike Electricals responded to a telephone query regarding the installation of a Battery Storage Device to link up with a Solar Panel Installation. The call was followed up with a clear proposal of Battery Size / Cost The installation was scheduled, and they arrived on time as agreed The installation took a number of hours and was conducted in a professional manner with clear communications to me, the Householder, at each stage of the process The installation and follow-on testing were conducted, and a software issue was resolved through contact with the Support Centre The Turnpike installation leader then explained the different indicators on the actual Battery Storage, and also the use of the App available on the Mobile Phone The work site was cleaned and all waste packaging removed after completion The Turnpike manager called later in the day to confirm the system was operating correctly. He also responded to a text query after hours in the evening There was an incident where the Battery was not working about two weeks after installation. When I called the manager at Turnpike, he walked me through the procedure to reset the battery on the phone I have had two general queries during the past six months - each time Turnpike has responded to my call within one hour I can only record that I am extremely happy with the Installation and follow-on Support from Turnpike Electrical Limited - the service feels very personal.