Endorsed by Which?

TV-SAS Herts & Essex Ltd

4.9

96 Reviews

Opening Hours
Today -
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We started in 2007 and are a family run business covering both Herts and parts of Essex. We have done work for commercial and domestic clients. We have completed installations for companies and individuals, from schools to sheltered accommodation.
We now deal in: Home Data Networking, Wi-Fi Extenders, Home Cinema, Audio Visual, and TV Wall Mounting services. (We believe in moving with technology and can help you distribute TV and AV all around your home).
All prices are inclusive of Labour. Our engineer carries identification for your reassurance and is police checked. (We also have a secondary Guarantee scheme for your peace of mind).
Our belief in the quality of our work and the integrity of true Customer Service, helps us not only to win custom, but to keep it for years to come.

See our website for more information. www.tv-sas.co.uk

PLEASE NOTE: we do not provide Aerial Services.

What we do

  • Smart Homes

    • Home Cinema
    • Home automation
    • Automated home audio
  • Aerial and satellite installers

    • Wifi Installations
    • Network cabling
    • TV mounting
  • More Services

    • wired data network
    • audio visual
    • wi-fi extenders
    • home networking

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service, a delight to deal with
Customer Service
Quality
Value
I don't usually write reviews, but given the great experience I had with TV-SAS I felt compelled to leave them 5 stars. They did a fab job of advising me on my options re: the types of wifi infrastructure that could be installed on my property. The installation went very smoothly and was done quickly and efficiently. Phil was very responsive to my questions and was a delight to deal with throughout. I will be using them again for any future WiFi/ networking needs.
Customer in Hertfordshire Posted on 16/10/2025 , work completed 14/10/2025
Excellent again
Customer Service
Quality
Value
Phil arrived at the promised time and set up my new TV efficiently, and explained everything clearly. He is a nice person to have in the house. Thoroughly recommend his service.
Customer in Hertfordshire Posted on 19/08/2025 , work completed 19/08/2025
The trader replied (on 21/08/2025)
Thank you for your kind words, we're grateful you chose to use us again for wall mounting your new TV, we look forward to helping you again when you next upgrade your TV.
WiFi Improvement
Customer Service
Quality
Value
We recently contacted TV-SAS Herts & Essex as we were paying for 1 Gbps broadband but experiencing very low speeds on some devices. Before getting in touch, I had done some Google searches for potential solutions, but Phil clearly explained why some of these options would not deliver the improvements I was looking for. He responded quickly, demonstrated extensive knowledge, and proposed a straightforward solution that required minimal work or changes, yet it vastly improved our connection. Phil arrived on time and completed the job within the timeframe he estimated. I highly recommend TV-SAS for anyone experiencing similar problems.
Customer in Hertfordshire Posted on 12/08/2025 , work completed 12/08/2025
The trader replied (on 14/08/2025)
Thank you for taking the time to leave a this review for us, it really helps potential customers to understand the efforts we go to in finding the right solution for each project, as every project is as individual as each of our customers. Many thanks.
A job very well done
Customer Service
Quality
Value
Annie was very helpful when I phoned to ask whether they could install a TV on the wall at our daughter's supported living placement. Phil arrived promptly and was able to use the support which was already there so the cost was less than expected. I was so pleased to find a phone number on their website so could easily discuss what was needed and make date and time. Overall it was a stress free experience and we are very pleased that our daughter now has a larger TV to enjoy. I highly recommend the company.
Customer in Hertfordshire Posted on 20/06/2024 , work completed 17/06/2024
Installation of home data network, security cameras and aerial
Customer Service
Quality
Value
I do not hesitate on recommending this small family run company. The quality of work carried out by Phil at our barn conversion has been of the highest standard. I think Phil prides himself in the work he carries out. The finished work is tidy and pleasing to look at. Phil is knowledgeable, punctual and has a very pleasant manner as does his wife Annie who manages the invoices and scheduling of work. Our work involved inside work and ladder work outside. We were never concerned that dirt and mud would be brought into our house. During the building stage of our conversion out builder installed cabling though-out the house to Phil’s specification ready for Phil to fit the various data points, TV sockets, TV aerial and security cameras along with a patch board linking the data cables to the internet. We’ve been very satisfied.
Customer in Essex Posted on 23/08/2023 , work completed 14/08/2023
Installation of switch and two access points
Customer Service
Quality
Value
We recently had a Mitsubishi ASHP installed together with a Mixergy HW tank, solar panels and GivEnergy battery storage. All needed wifi connections and the current router was overloaded, causing drop outs. Phil explained clearly why things were not performing and recommended a simple solution with 2 wifi access points at opposite ends of the house, linked by a Cat 6 cable. He installed this quickly and helped me to move the ASHP over to the new network. Everything else went over smoothly and wifi access throughout the house and garden (using an existing external access point that Phil adopted on to the network) is much improved, and now matches the broadband speeds delivered to the house.
Customer in Hertfordshire Posted on 17/08/2023 , work completed 16/08/2023
The trader replied (on 19/08/2023)
Thank you for your very helpful review, we are so pleased to hear that your new advanced Home Automation Systems and Solar Energy recovery systems are all working compatibly with the new Wi-Fi System we installed for you. By installing the latest Wi-Fi-6 System, we can be confident that your system will be ready for any future technology, as well as the existing; giving you many years of confidence, knowing you have the ability to extend your home tech, as and when you desire.
Great company to deal with, highly recommended.
Customer Service
Quality
Value
A very friendly and professional service. Our first meeting with TV-SAS was during construction stage of our new build home. Phil came to site and was an absolute wealth of knowledge, answering all our questions in layman’s terms and guiding us to design our smart home. Phil and Annie were both only a phone call away at all times they are both so knowledgeable and are always so willing to help. I wouldn’t hesitate to recommend them to our family and friends.
Julie in Hertfordshire Posted on 26/04/2023 , work completed 24/01/2023
The trader replied (on 02/05/2023)
Thank you Julie for this comprehensive review. It has been a pleasure to be able to get our teeth into a full process new build, and help you to avoid the pitfalls' of including Data in the building scheme at the wrong stage. It was great working with you and wish you very happiness in your new home.
Great service at a competitive price
Customer Service
Quality
Value
I have used TV-SAS on multiple occasions over the years and I have always been really happy with the service and the price. Phil and Annie are lovely to deal with, they always respond very promptly and are really friendly and helpful. I have no hesitation in recommending TV-SAS and I would not use anyone else.
Customer in Hertfordshire Posted on 20/04/2023 , work completed 18/04/2023
The trader replied (on 03/05/2023)
Many thanks, we always enjoy catching up with existing customers, you are the core of our business. Once a customer, a customer for life, is what we aim for.
The trader replied (on 03/05/2023)
Many thanks, we always enjoy catching up with existing customers, you are the core of our business. Once a customer, a customer for life, is what we aim for.
Re-lay Ethernet Cable & Reprogram Access Point
Customer Service
Quality
Value
Phil came out to remedy some work that was done by another company that I was not happy with and was causing issues. After reviewing the set-up it became apparent just how poor the quality of work completed was, and Phil suggested the best way forward was to re-lay the ethernet cable out to the summerhouse, and reprogram my existing access point. I know he didnt make this recommendation lightly as it meant effectively binning the old cable that had been laid. Once I pulled out the old cable it was clear this was definitely the right decision to make as it had been so badly installed there were various points where it had / was about to fail. Phil completed the work to a better standard at a fraction of the cost of those who had done the job originally, and I am pleased I do not have to deal with the firm who originally did the work anymore. He also made time to install an aerial for me I had been putting off doing, at a very reasonable cost. Phil was clearly very knowledgeable and completed all work to a high standard. He is friendly and easy to deal with, I would definitely recommend him and will be using him again in future should I need to.
Customer in Hertfordshire Posted on 24/02/2023 , work completed 13/02/2023
The trader replied (on 03/05/2023)
Thank you for your review, it just goes to show that all you need is a professional, not a Hero crashing in to come to your rescue!
Ditto previous reviews
Customer Service
Quality
Value
I was very happy with the communication, knowledge and quality of service provided. I think you'll see this from previous reviews and I can only confirm everything that's been said. I required wi-fi to a garden office and following their advice I now have it as fast as if I was standing next to the router, without needing to run a cable from the house. I wouldn't hesitate to recommend using them.
Customer in Hertfordshire Posted on 18/02/2023 , work completed 14/01/2023
The trader replied (on 03/05/2023)
We're glad we could give you an alternative solution to your issue and that the outcome is so satisfying for you. Thank you for taking your valuable time to complete a review for us. We appreciate every word you've kindly written.
The trader replied (on 03/05/2023)
We're glad we could give you an alternative solution to your issue and that the outcome is so satisfying for you. Thank you for taking your valuable time to complete a review for us. We appreciate every word you've kindly written.
TV / Wifi Network Installation
Customer Service
Quality
Value
Phil and Annie have helped us a number of times in the last few weeks as we have moved into our new house. We've had a number of TV's fitted to different rooms as well as the installation of a WiFi network. We can't praise them enough. They've been great to deal with in advance of each visit, always answering our queries quickly and courteously. The quality of Phil's work has been outstanding. Being a new house - We were concerned about dust being an issue when it came to drilling into walls etc - We need not have worried as you would never know that there had been any work done. We have already started discussions regarding a larger project before Christmas and couldn't recommend Phil, Annie and the rest of the team highly enough.
Customer in Essex Posted on 06/10/2022 , work completed 05/10/2022
The trader replied (on 03/05/2023)
When we get involved with a project like this one, we always try to build a strong relationship, by way of advice & support. It was a pleasure to work with you, and knowing that you're happy to re-use us in the future is very rewarding.
The trader replied (on 03/05/2023)
When we get involved with a project like this one, we always try to build a strong relationship, by way of advice & support. It was a pleasure to work with you, and knowing that you're happy to re-use us in the future is very rewarding.
Fixing lost WiFi connection
Customer Service
Quality
Value
As on previous occasions, Phil came to see us very promptly and quickly identified the problem. He was able to provide an easy and satisfactory fix and explained clearly what was being done. We are very pleased to recommend him - courteous, pleasant and very knowledgable. A really great local business!
Customer in Hertfordshire Posted on 06/10/2022 , work completed 04/10/2022
The trader replied (on 02/05/2023)
Sorry for the Late reply. (I thought we had previously responded to your kind words). It's great to hear from repeat customers. Thank you so much for sharing your appreciation for our work. Customer Service has always been our motivation, and we're always grateful when it's responded to.
excellent work again
Customer Service
Quality
Value
Phil came to install a TV bracket, new TV and sound bar. He came on the agreed date and the work was as he had estimated out would cost. We were impressed with how carefully, neatly and knowledgeably he completed this work for us. It looks great and works well. We're grateful to him for his expertise and would happily recommend him to anyone.
Customer in Essex Posted on 04/07/2022 , work completed 14/06/2022
The trader replied (on 13/07/2022)
Thank you for taking the time to complete a review for us, we appreciate everyone's feedback. It's always nice to know that our customers are happy with our work.
Excellent service and attitude all round
Customer Service
Quality
Value
Both the visit to quote for work to be done and the actual execution of work was an extremely pleasant one. Patient, attentive and professional. First class level of service received. Will definitely use them again.
Customer in Hertfordshire Posted on 13/06/2022 , work completed 10/06/2022
The trader replied (on 14/06/2022)
We're so pleased that you're satisfied with the way we work. Also thank you so much for the time taken to review, we really appreciate it.
Installation of Arial
Customer Service
Quality
Value
Today I received very friendly and professional service from Phill at TV-SAS. From booking to installation was a pleasant and easy experience. I was given great advice on where to place the antenna and got some extra parts at a great value. Highly recommended Thanx for your work.
Customer in Hertfordshire Posted on 01/02/2022 , work completed 01/02/2022
The trader replied (on 11/02/2022)
Thank you so much for taking the time to write a review, we appreciate everyone that's written. We hope your aerial gives you years of good service, and if you need us, please shout.
For WIFI networks in Herts & Essex TV SAS are the people you want
Customer Service
Quality
Value
From my first interaction with TV SAS I could tell that this was a conscientious business that offers good advice and takes pride in its work. After the initial quotation was discussed Phil visited my house to check the feasibility of the work required at this point he made some good suggestions around practicalities of the installation and to improve the WIFI distribution On the day of the installation the work was carried out in un unobtrusive way to a high standard. He also cleared up each area as he completed work. If it wasn't for the fact that I know have a first class WIFI signal around the house and outbuildings I would not know that he had even been in. Highly Recommend !!
Customer in Hertfordshire Posted on 01/02/2022 , work completed 31/01/2022
The trader replied (on 01/02/2022)
Thank you so much for taking the time to post a review. Thank you also for the detail you've given. (It will be such reassurance for future customers). We are very pleased to know that you're so happy with the standard of service provided. We pride ourselves on our service and are always striving to make sure our customers are comfortable with everything we do. Enjoy your new Network!
Wi-Fi access point installation
Customer Service
Quality
Value
TV-SAS installed a set of wifi access points throughout my house. Phil visited my house prior to the work to understand my needs and discuss suitable options to fix the wifi coverage in my house. The work was completed in less than a day with great care. The wiring needed to install the access points is very neat. I am very satisfied with the work and the level of care, great job and excellent customer service!
Customer in Greater London Posted on 12/11/2021 , work completed 28/09/2021
The trader replied (on 12/11/2021)
Thank you for your lovely review! It is right at the heart of our business that we do the right job for our customers, because without them, we simply do not exist. I’m so pleased that your new Wi-Fi Network is giving you the coverage & connectivity that you’d hope for, thank you again for choosing TV-SAS Ltd for this installation, we hope we may be of service to you again in the future.
Friendly, helpful, prompt and efficient
Customer Service
Quality
Value
I needed an improved wifi signal for my home office. Phil was very helpful with his recommendation and completed the work on time and on budget. I would thoroughly recommend his services.
Customer in Hertfordshire Posted on 21/10/2021 , work completed 19/10/2021
The trader replied (on 04/11/2021)
Thank you for your feedback, we are always grateful for the feedback our customers give us with reviews.
Excellent Service
Customer Service
Quality
Value
TV-SAS Herts & Essex Ltd were a pleasure to deal with. I left a message to contact me which they promptly did and booked the work in for that week. The engineer arrived on time and was extremely knowledgeable and professional making sure our property was well protected whilst the work was done. A very tidy job, on budget and very prompt, you can't ask for more than that and I would certainly have no hesitation recommending them.
Chris in Hertfordshire Posted on 11/10/2021 , work completed 04/10/2021
The trader replied (on 04/11/2021)
Thank you Chris, for such a comprehensive review! We are so pleased that you're happy with our service.
Great work - delighted
Customer Service
Quality
Value
Phil viewed the property to give an accurate quote and I was impressed with his knowledge and they way he explained everything to me and answered all my questions. It was clear that they are experts in their field. I went ahead and booked the installation and was impressed with the service from start to finish. Would not hesitate to recommend.
Customer in Greater London Posted on 24/06/2021 , work completed 24/06/2021
The trader replied (on 19/07/2021)
Thank you for the lovely review. We hope that your Wi-Fi System gives you everything you hoped, for many years to come.
Excellent Service
Customer Service
Quality
Value
I was very impressed with the service provided by this company from the initial call with Annie (TV-SAS) to post installation communication. Based on what I have described as what I had in place and what my end goal was, Annie was able to suggest the best option for me. Initial visit by Phil (TV-SAS) to assess my setup was very informative as he answered the many questions I had about the proposed solution. Installation visit went very well, with all required worked carried out in line with what had been agreed, in a timely manner and cleanly. They were also available to support post installation communication via email and telephone. I was able to quickly get required answers to the questions I had. I certainly recommend this company based on my experience and I would happily use their service again.
Deola in Essex Posted on 19/05/2021 , work completed 01/04/2021
The trader replied (on 21/05/2021)
Hi Deola, Thank you very much for taking the time to leave us a review. We're very pleased you're so happy with our service. Please give us a shout if you need any further help.
Excellent company
Customer Service
Quality
Value
After wasting my time with two local companies who don’t return calls or emails , I contacted Annie at SAS and straight away new these were the people to deal with . I told her what I wanted and she booked me in no fuss and she explained everything to me , Phil turned up on time did a great job and was neat and tidy . I recommended them to my son and Phil’s been to his house and done an excellent job . I can’t recommend this company high enough . Excellent Service .
Customer in Hertfordshire Posted on 05/02/2021 , work completed 29/01/2021
What great service
Customer Service
Quality
Value
We had Phil of TV-SAS install and aerial, CCTV, Home Data Network and Home Wi-Fi systems. Such a pleasure to have a system installed by someone we felt we could trust from outset. The home visit was made within days, the quote was clear and well researched, the installation was trouble free. Everything has been really organised from arriving as arranged to setting us up and leaving us with an explanation of what we have. Phil is well trained and very easy to work with. I'm very happy top recommend TV-SAS based on our experience. A very professional set-up. Thank you Phil, we're very happy.
Customer in Essex Posted on 25/01/2021 , work completed 20/01/2021
Highly recommended
Customer Service
Quality
Value
Having experienced delays and complications with another local supplier I was relieved to subsequently discover TV-SAS, who addressed my issues immediately and arranged a site visit within a handful of days. Thereafter the work was completed within 24 hours.
Customer in Hertfordshire Posted on 11/12/2020 , work completed 13/11/2020
Excellent Service
Customer Service
Quality
Value
Brilliant service from Phil and the team. Not only installed the system but gave advice on elements linked to ensure I get the best coverage. Our connectivity has been excellent since installation. All interactions very courteous and informative. I would highly recommend TV-SAS and Phil to anyone.
Customer in Essex Posted on 25/11/2020 , work completed 23/11/2020