Endorsed by Which?

TV-SAS Herts & Essex Ltd

4.9

93 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We started in 2007 and are a family run business covering both Herts and parts of Essex. We have done work for commercial and domestic clients. We have completed installations for companies and individuals, from schools to sheltered accommodation.
We now deal in: Home Data Networking, Wi-Fi Extenders, Home Cinema, Audio Visual, and TV Wall Mounting services. (We believe in moving with technology and can help you distribute TV and AV all around your home).
All prices are inclusive of Labour. Our engineer carries identification for your reassurance and is police checked. He has with full Safe Working at Heights certification as part of our CAI+ accreditation too. (We also have 2 secondary Guarantee schemes for your peace of mind).
Our belief in the quality of our work and; the integrity of true Customer Service, helps us not only to win custom, but to keep it for years to come.

See our website for more information. www.tv-sas.co.uk

PLEASE NOTE: we do not provide Aerial Services.

What we do

  • Smart Homes

    • Home Cinema
  • Aerial and satellite installers

    • Network cabling
    • TV mounting
    • Wifi Installations
  • More Services

    • wired data network
    • audio visual
    • wi-fi extenders
    • home networking

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
93 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
A job very well done
Customer Service
Quality
Value
Annie was very helpful when I phoned to ask whether they could install a TV on the wall at our daughter's supported living placement. Phil arrived promptly and was able to use the support which was already there so the cost was less than expected. I was so pleased to find a phone number on their website so could easily discuss what was needed and make date and time. Overall it was a stress free experience and we are very pleased that our daughter now has a larger TV to enjoy. I highly recommend the company.
Customer in Hertfordshire Posted on 20/06/2024 , work completed 17/06/2024
Installation of home data network, security cameras and aerial
Customer Service
Quality
Value
I do not hesitate on recommending this small family run company. The quality of work carried out by Phil at our barn conversion has been of the highest standard. I think Phil prides himself in the work he carries out. The finished work is tidy and pleasing to look at. Phil is knowledgeable, punctual and has a very pleasant manner as does his wife Annie who manages the invoices and scheduling of work. Our work involved inside work and ladder work outside. We were never concerned that dirt and mud would be brought into our house. During the building stage of our conversion out builder installed cabling though-out the house to Phil’s specification ready for Phil to fit the various data points, TV sockets, TV aerial and security cameras along with a patch board linking the data cables to the internet. We’ve been very satisfied.
Customer in Essex Posted on 23/08/2023 , work completed 14/08/2023
Installation of switch and two access points
Customer Service
Quality
Value
We recently had a Mitsubishi ASHP installed together with a Mixergy HW tank, solar panels and GivEnergy battery storage. All needed wifi connections and the current router was overloaded, causing drop outs. Phil explained clearly why things were not performing and recommended a simple solution with 2 wifi access points at opposite ends of the house, linked by a Cat 6 cable. He installed this quickly and helped me to move the ASHP over to the new network. Everything else went over smoothly and wifi access throughout the house and garden (using an existing external access point that Phil adopted on to the network) is much improved, and now matches the broadband speeds delivered to the house.
Customer in Hertfordshire Posted on 17/08/2023 , work completed 16/08/2023
The trader replied (on 19/08/2023)
Thank you for your very helpful review, we are so pleased to hear that your new advanced Home Automation Systems and Solar Energy recovery systems are all working compatibly with the new Wi-Fi System we installed for you. By installing the latest Wi-Fi-6 System, we can be confident that your system will be ready for any future technology, as well as the existing; giving you many years of confidence, knowing you have the ability to extend your home tech, as and when you desire.
Great company to deal with, highly recommended.
Customer Service
Quality
Value
A very friendly and professional service. Our first meeting with TV-SAS was during construction stage of our new build home. Phil came to site and was an absolute wealth of knowledge, answering all our questions in layman’s terms and guiding us to design our smart home. Phil and Annie were both only a phone call away at all times they are both so knowledgeable and are always so willing to help. I wouldn’t hesitate to recommend them to our family and friends.
Julie in Hertfordshire Posted on 26/04/2023 , work completed 24/01/2023
The trader replied (on 02/05/2023)
Thank you Julie for this comprehensive review. It has been a pleasure to be able to get our teeth into a full process new build, and help you to avoid the pitfalls' of including Data in the building scheme at the wrong stage. It was great working with you and wish you very happiness in your new home.
Great service at a competitive price
Customer Service
Quality
Value
I have used TV-SAS on multiple occasions over the years and I have always been really happy with the service and the price. Phil and Annie are lovely to deal with, they always respond very promptly and are really friendly and helpful. I have no hesitation in recommending TV-SAS and I would not use anyone else.
Customer in Hertfordshire Posted on 20/04/2023 , work completed 18/04/2023
The trader replied (on 03/05/2023)
Many thanks, we always enjoy catching up with existing customers, you are the core of our business. Once a customer, a customer for life, is what we aim for.
The trader replied (on 03/05/2023)
Many thanks, we always enjoy catching up with existing customers, you are the core of our business. Once a customer, a customer for life, is what we aim for.
Re-lay Ethernet Cable & Reprogram Access Point
Customer Service
Quality
Value
Phil came out to remedy some work that was done by another company that I was not happy with and was causing issues. After reviewing the set-up it became apparent just how poor the quality of work completed was, and Phil suggested the best way forward was to re-lay the ethernet cable out to the summerhouse, and reprogram my existing access point. I know he didnt make this recommendation lightly as it meant effectively binning the old cable that had been laid. Once I pulled out the old cable it was clear this was definitely the right decision to make as it had been so badly installed there were various points where it had / was about to fail. Phil completed the work to a better standard at a fraction of the cost of those who had done the job originally, and I am pleased I do not have to deal with the firm who originally did the work anymore. He also made time to install an aerial for me I had been putting off doing, at a very reasonable cost. Phil was clearly very knowledgeable and completed all work to a high standard. He is friendly and easy to deal with, I would definitely recommend him and will be using him again in future should I need to.
Customer in Hertfordshire Posted on 24/02/2023 , work completed 13/02/2023
The trader replied (on 03/05/2023)
Thank you for your review, it just goes to show that all you need is a professional, not a Hero crashing in to come to your rescue!
Ditto previous reviews
Customer Service
Quality
Value
I was very happy with the communication, knowledge and quality of service provided. I think you'll see this from previous reviews and I can only confirm everything that's been said. I required wi-fi to a garden office and following their advice I now have it as fast as if I was standing next to the router, without needing to run a cable from the house. I wouldn't hesitate to recommend using them.
Customer in Hertfordshire Posted on 18/02/2023 , work completed 14/01/2023
The trader replied (on 03/05/2023)
We're glad we could give you an alternative solution to your issue and that the outcome is so satisfying for you. Thank you for taking your valuable time to complete a review for us. We appreciate every word you've kindly written.
The trader replied (on 03/05/2023)
We're glad we could give you an alternative solution to your issue and that the outcome is so satisfying for you. Thank you for taking your valuable time to complete a review for us. We appreciate every word you've kindly written.
TV / Wifi Network Installation
Customer Service
Quality
Value
Phil and Annie have helped us a number of times in the last few weeks as we have moved into our new house. We've had a number of TV's fitted to different rooms as well as the installation of a WiFi network. We can't praise them enough. They've been great to deal with in advance of each visit, always answering our queries quickly and courteously. The quality of Phil's work has been outstanding. Being a new house - We were concerned about dust being an issue when it came to drilling into walls etc - We need not have worried as you would never know that there had been any work done. We have already started discussions regarding a larger project before Christmas and couldn't recommend Phil, Annie and the rest of the team highly enough.
Customer in Essex Posted on 06/10/2022 , work completed 05/10/2022
The trader replied (on 03/05/2023)
When we get involved with a project like this one, we always try to build a strong relationship, by way of advice & support. It was a pleasure to work with you, and knowing that you're happy to re-use us in the future is very rewarding.
The trader replied (on 03/05/2023)
When we get involved with a project like this one, we always try to build a strong relationship, by way of advice & support. It was a pleasure to work with you, and knowing that you're happy to re-use us in the future is very rewarding.
Fixing lost WiFi connection
Customer Service
Quality
Value
As on previous occasions, Phil came to see us very promptly and quickly identified the problem. He was able to provide an easy and satisfactory fix and explained clearly what was being done. We are very pleased to recommend him - courteous, pleasant and very knowledgable. A really great local business!
Customer in Hertfordshire Posted on 06/10/2022 , work completed 04/10/2022
The trader replied (on 02/05/2023)
Sorry for the Late reply. (I thought we had previously responded to your kind words). It's great to hear from repeat customers. Thank you so much for sharing your appreciation for our work. Customer Service has always been our motivation, and we're always grateful when it's responded to.
excellent work again
Customer Service
Quality
Value
Phil came to install a TV bracket, new TV and sound bar. He came on the agreed date and the work was as he had estimated out would cost. We were impressed with how carefully, neatly and knowledgeably he completed this work for us. It looks great and works well. We're grateful to him for his expertise and would happily recommend him to anyone.
Customer in Essex Posted on 04/07/2022 , work completed 14/06/2022
The trader replied (on 13/07/2022)
Thank you for taking the time to complete a review for us, we appreciate everyone's feedback. It's always nice to know that our customers are happy with our work.