Endorsed by Which?

TV-SAS Herts & Essex Ltd

4.9

96 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We started in 2007 and are a family run business covering both Herts and parts of Essex. We have done work for commercial and domestic clients. We have completed installations for companies and individuals, from schools to sheltered accommodation.
We now deal in: Home Data Networking, Wi-Fi Extenders, Home Cinema, Audio Visual, and TV Wall Mounting services. (We believe in moving with technology and can help you distribute TV and AV all around your home).
All prices are inclusive of Labour. Our engineer carries identification for your reassurance and is police checked. (We also have a secondary Guarantee scheme for your peace of mind).
Our belief in the quality of our work and the integrity of true Customer Service, helps us not only to win custom, but to keep it for years to come.

See our website for more information. www.tv-sas.co.uk

PLEASE NOTE: we do not provide Aerial Services.

What we do

  • Smart Homes

    • Home Cinema
    • Home automation
    • Automated home audio
  • Aerial and satellite installers

    • Wifi Installations
    • Network cabling
    • TV mounting
  • More Services

    • wired data network
    • audio visual
    • wi-fi extenders
    • home networking

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Installation of TV & CCTV systems
Customer Service
Quality
Value
It makes such a refreshing change to come across a company who conduct their business on a personal basis rather than insist on communicating remotely via the internet or WhatsApp or whatever. I have been absolutely delighted with not only the technical professionalism of TV-SAS but also the level of customer service that they provide. Always punctual, always polite and friendly and they never treat me like an IT dinosaur, even though I am one! I am happy to recommend Phil (TV-SAS) to anyone who needs a professional, trustworthy, reliable service. First class!
Customer in Hertfordshire Posted on 10/11/2020 , work completed 05/11/2020
Delivered what he promised
Customer Service
Quality
Value
I live in Essex and have tried without success to get our poor Wifi sorted out. Phil drove all the way from Hertforshire to give me a quote when local companies couldnt be bothered. He carried out the install yesterday, and I now have perfect Wifi round the house and in the garden. A pleasure to deal with.
Customer in Essex Posted on 21/10/2020 , work completed 20/10/2020
Superb service
Customer Service
Quality
Value
We live in a house where tv reception is something of a challenge and Phil has taken the time to share his experience and guide us through our options. His service, attention to detail, helpfulness and demeanour are exceptional and I would not hesitate to recommend him to anyone.
Customer in Hertfordshire Posted on 29/09/2020 , work completed 28/09/2020
Excellent Service
Customer Service
Quality
Value
Once again this company have delivered excellent service. All covid regulations followed, and a job well done, quickly and efficiently.
Richard & Linda in Hertfordshire Posted on 26/08/2020 , work completed 18/08/2020
New aerial
Customer Service
Quality
Value
Excellent service. Friendly and informative. Social distancing care observed and only billed for what we needed. Happy to recommend to others needing a new roof aerial.
Customer in Hertfordshire Posted on 15/07/2020 , work completed 15/07/2020
Freeview set-up - good job.
Customer Service
Quality
Value
Phil from TV- SAS came round to put up a new aerial and get Freeview set up on my TV. The organisation side was efficient from arranging the appointment through to paying for the job. Phil was extremely knowledgeable, explained the system carefully. Neat and tidy worker and respectful of social distancing. Quality job at a good value price.
Customer in Hertfordshire Posted on 06/07/2020 , work completed 29/06/2020
Explained everything in detail
Customer Service
Quality
Value
We had loss TV signal and we had an initial phone call with Annie. Who explain how they worked and gave us a rough idea of costs of a replacement aerial. When Phil came to the house he was very friendly informative and explain exactly why we needed a new aerial. He did test and suggested the appropriate for the job. Would highly recommend. Great job.
Customer in Hertfordshire Posted on 03/06/2020 , work completed 15/05/2020
Weak Signal strengh and lost all channels
Phil from SAS called back less than an hour after the initial call. I had been having poor/no signal and on an attempted reboot lost the lot! Useless with TV's but Phil talked me through the steps to take including subtle adjustments to the dish and then re-starting the FreeSat box and within 10-15 minutes I was up and running again. Great service and brilliant in these times of lockdown and no call outs.
Mark, Hertford Posted on 06/04/2020 (Reviewer did not use service)
Great service - yet again!
Customer Service
Quality
Value
This is the second time that we've used TV-SAS and again have been impressed by their service from the first phone call through to the final resolution of the problem with our STB. Professional, prompt, courteous and effective. Say no more. Thanks Phil.
Customer in Hertfordshire Posted on 12/02/2020 , work completed 11/02/2020
TV installed and wifi sorted
Customer Service
Quality
Value
Phil sorted out a long standing wifi problem in our old cottage and also installed a new TV. From my initial phone call about the situation he took his time to talk through possible solutions and understand what was required. He arrived promptly and did a very neat job of the installation and fixed our wifi. He was careful to make sure that everything he did was cleared with me and explained thoroughly. He also made himself available to answer a subsequent sound problem. I found him very customer orientated and never trying to sell things to me. Would happily recommend him.
Customer in Central Bedfordshire Posted on 04/02/2020 , work completed 31/01/2020
Great service. Highly recommend.
Customer Service
Quality
Value
Phil came to see us when we were planning building works. He gave lots of information and advice on how to achieve the wi-fi and tv reception required throughout the house. The builder/electrician did first fix wiring as per Phil's instructions and Phil later installed a new home network and TV aerial. He completed the installation quickly and efficiently to our exact requirements. He was punctual and left everywhere clean and tidy. He has a very "can-do" attitude and made sure everything was working and even tuned in all our TV's for us. I would highly recommend TV-SAS.
Customer in St Albans Posted on 17/09/2019 , work completed 13/09/2019
Good Work
Customer Service
Quality
Value
Phil visited our property punctually and was able to sort out the problem we had with our sky box and Ariel cable upstairs, despite 2 previous visits from sky engineers. He was prompt efficient and able to explain our TV and sky system so that should we need a visit from sky in the future we know what’s going on. I would recommend Phil and his company 100%.
Diana, Hertfordshire Posted on 01/08/2019 , work completed 23/07/2019
Freeview aerial fix
Customer Service
Quality
Value
Phil sorted out my aerial when my Freeview started playing up. He arrived when he said he would, did the repair competently and for a very fair price. We then discussed issues I was having with my home wi-fi and Phil explained options that would improve the situation, with no hard sell. I later got Phil back to implement the changes to my wi-fi and I'm so glad I did as his work has made a massive improvement. Wouldn't hesitate in recommending TV-SAS
Customer in Hertfordshire Posted on 27/06/2019 , work completed 26/03/2019
Excellence Service
Customer Service
Quality
Value
Having just purchased a new television from a very reputable dealer, we did not expect to have any problems. TV-SAS have gone out of their way to help us sort this mess out. Always reliable and honest with us, their professionalism, is such a breath of fresh air in this modern area of relaxed business attitudes.
Customer in Hertfordshire Posted on 08/03/2019 , work completed 07/03/2019
WiFi install and fix Sky
Customer Service
Quality
Value
Awesome efficiency. After much mucking about with Sky due to WiFi issues at home (to which Sky proposed to run hardwired cables throughout the house), Phil and the SasTV guys installed a better WiFi network. All problems solved. Good guys.
KwasiM Posted on 01/10/2018 , work completed 01/10/2018
LIKE A DAY AT OPEN UNIVERSITY WITH PHIL FOR TV BEGINNERS
Customer Service
Quality
Value
I already had 3 Sky Boxes but with a big tangle of knowing what was possible. Do I buy another Box or transfer to a SKY Q Box? Phil suggested a number of solutions without selling to me. He came up with a magic solution for the viewers in different rooms wanting to watch different programmes. Connected us to our router for the first time in more than 10 years. Such a joy to have Phil in our home and see our TV experiences come to life. Was surprised how reasonable his charges were. Delighted to know someone who I have no reservation in recommending to you and everyone. Phil, Thank you and was pleased to make you a Friend.
JOHN R Posted on 27/09/2018 , work completed 27/09/2018
Great work
Customer Service
Quality
Value
Phil came and looked at what we wanted done and gave some advice. Came back after the bank holiday and set up our new TV and moved our old one into the bedroom. Fitted a sound bar and supplied the new TV brackets. Really pleased with all the work!
Maureen, Hertfordshire Posted on 04/09/2018 , work completed 04/09/2018
Much more than just a TV/Sat installer
Customer Service
Quality
Value
Phil arrived on time and took the time to go through all options with me. He then quickly installed the Sat dish and DTV aerial that were right for me and in the best location. This was despite very hot, difficult conditions. He then took some time as I asked lots of questions about future media installations in our home and how to future proof it by putting in the right cabling and connections. Extremely knowledgeable on networking and all multi-media systems. He was able to cut through techie terms and summarise and brief me on best options. Will definitely be using Phil again as we continue to modernise our home. Highly recommended!
Zahida E Posted on 23/07/2018 , work completed 23/07/2018
Efficient & friendly
Customer Service
Quality
Value
Phil was prompt and professional. He explained what he was doing and returned immediately when our problem reaccured
Which? Trusted Traders Consumer Posted on 09/07/2018 , work completed 09/07/2018
Fantastic professional service.
Customer Service
Quality
Value
Prompt, reliable, professional, courteous, knowledgeable - cannot sing praises enough.
Amanda, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Fantastic professional service.
Customer Service
Quality
Value
Prompt, reliable, professional, courteous, knowledgeable - cannot sing praises enough.
Amanda, Hertfordshire Posted on 11/04/2018 , work completed 11/04/2018
Glad I found him
Customer Service
Quality
Value
Phoned having been let down by retailer, very helpful and arranged visit for next day. Phil phoned 20 minutes prior to arrival at specified time. Excellent job neatly done. Would highly recommend.
Which? Trusted Traders Consumer Posted on 14/03/2018 , work completed 14/03/2018
Very Professional Job
Customer Service
Quality
Value
Provided a very competitive quote and explained all options clearly. On day of installation arrived on time and completed work with min fuss and no mess. Very good service provided. I have no hesitation in recommending.
Ian, Hertfordshire Posted on 08/03/2018 , work completed 08/03/2018
Highly recommended
Customer Service
Quality
Value
Appointment booking was straightforward and professional. Phil arrived on time to fix a split aerial cable which involved getting up on the roof in the rain. No fuss. He was pleasant and extremely competent. I would definitely use again.
N901388126 Posted on 01/03/2018 , work completed 01/03/2018
Prompt and professional
Customer Service
Quality
Value
Phil, the installer, turned up at the allowed time, was helpful, friendly, and completed a very professional installation of a Freesat dish and two boxes.
Brian, Hertfordshire Posted on 07/02/2018 , work completed 07/02/2018