Endorsed by Which?

TV-SAS Herts & Essex Ltd

4.9

96 Reviews

Opening Hours
Today - 09:00–17:30
  • Monday 09:00–17:30
  • Tuesday 09:00–17:30
  • Wednesday 09:00–17:30
  • Thursday 09:00–17:30
  • Friday 09:00–17:30
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We started in 2007 and are a family run business covering both Herts and parts of Essex. We have done work for commercial and domestic clients. We have completed installations for companies and individuals, from schools to sheltered accommodation.
We now deal in: Home Data Networking, Wi-Fi Extenders, Home Cinema, Audio Visual, and TV Wall Mounting services. (We believe in moving with technology and can help you distribute TV and AV all around your home).
All prices are inclusive of Labour. Our engineer carries identification for your reassurance and is police checked. (We also have a secondary Guarantee scheme for your peace of mind).
Our belief in the quality of our work and the integrity of true Customer Service, helps us not only to win custom, but to keep it for years to come.

See our website for more information. www.tv-sas.co.uk

PLEASE NOTE: we do not provide Aerial Services.

What we do

  • Smart Homes

    • Home Cinema
    • Home automation
    • Automated home audio
  • Aerial and satellite installers

    • Wifi Installations
    • Network cabling
    • TV mounting
  • More Services

    • wired data network
    • audio visual
    • wi-fi extenders
    • home networking

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
96 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Brilliant - would recommend
Customer Service
Quality
Value
The lady who answered the phone gave a full account of what would happen, engineer gave full information of necessary work & cost, work completed to my satisfaction before request for payment. Engineer very helpful and gave advice. I have recommend the company and staff.
Peter, Hertfordshire Posted on 03/01/2018 , work completed 03/01/2018
Very helpful
Customer Service
Quality
Value
The engineer arrived on time and recommended my tv and then installed my sound bar. He then explained how they all worked, He was very helpful and I would recommend this company.
Carol, Hertfordshire Posted on 07/08/2017 , work completed 07/08/2017
Couldn't be better
Customer Service
Quality
Value
Excellent response to my initial enquiry; prompt and courteous at all times. Phil not only fixed the problem but gave us really good advice on the latest developments. We won't look anywhere else for TV/media solutions in future!
Judy, Hertfordshire Posted on 04/08/2017 , work completed 04/08/2017
Professional and courteous
Customer Service
Quality
Value
TV-SAS carried out multiple jobs throughout the house when we called him. They were recommended to us by builders we had used previously and when he turned up he was professional, courteous and it was clear he knew what he was doing. There were a few issues that were sorted out immediately and without any problems. Would use again and would recommend.
Which? Trusted Traders Consumer Posted on 08/06/2017 , work completed 08/06/2017
Excellent
Customer Service
Quality
Value
Very polite, very thorough, very professional. Did an excellent job of identifying the problem, fixing it and tidying our whole cabling system.
Paul, Hertfordshire Posted on 15/05/2017 , work completed 15/05/2017
My review
Customer Service
Quality
Value
Effective.
Robert, Hertfordshire Posted on 13/04/2017 , work completed 13/04/2017
Excellent service
Customer Service
Quality
Value
Called TV-SAS on Saturday - very pleasant lady advised me someone would be round on the Monday. Engineer soon found the problem that no-one else had been able to identify and fixed it promptly.
Suzanne, Hertfordshire Posted on 27/03/2017 , work completed 27/03/2017
Very happy
Customer Service
Quality
Value
Very happy with the services that Phil provides. Thank you.
Marc, Hertfordshire Posted on 16/03/2017 , work completed 16/03/2017
Very helpful
Customer Service
Quality
Value
I was very pleased with everything from the start from when I book up to having the work done.
Elizabeth, Hertfordshire Posted on 14/02/2017 , work completed 14/02/2017
Quietly professional
Customer Service
Quality
Value
Right from the first phone contact with this company I was impressed by their professional attitude. When the engineer was going to be late, they phoned to say so. The engineer did a thorough review before discussing possibilities with me and then carried out the agreed work quickly, quietly and below the quoted cost!
John, Hertfordshire Posted on 26/01/2017 , work completed 26/01/2017
A great job, professionally done
Customer Service
Quality
Value
I needed to have an old terrestrial aerial system checked to ensure I could switch from Sky to BT TV. My first call to TV-SAS made all the options clear to me and a quick appointment date provided. The engineer Phil was very friendly and knowledgeable and clearly explained his recommendations. Now the work is done I have excellent BT TV reception.
Peter, Hertfordshire Posted on 24/01/2017 , work completed 24/01/2017
Very professional
Customer Service
Quality
Value
A very good job, perfect service.
Martin, Hertfordshire Posted on 11/01/2017 , work completed 11/01/2017
Excellent service
Customer Service
Quality
Value
Phil was really helpful and solved our problem very satisfactorily.
Maureen, Essex Posted on 14/10/2016 , work completed 14/10/2016
Professional and thorough
Customer Service
Quality
Value
Called them in to resolve a reception issue following purchase of a new HD TV. They went through all the connections and checked signal strength etc and re-aligned dish slightly. Although they couldn't find a specific problem, their 'service' of the system has resolved it. Recommendations made as to what to consider if problem returns. Very happy. Polite engineer who didn't treat you like an idiot who didn't understand technicalities.
Mr Haydock Posted on 23/09/2016 , work completed 23/09/2016
Impressive, efficient, friendly
Customer Service
Quality
Value
First contact by telephone was answered in a friendly way. Charges were explicitly explained and alternatives of other companies offered if wait was too long. Aerial fitter arrived on time. Discussed the problem. Fitted new cabling neatly and quickly and tuned TV. The cost was exactly as quoted by the reception. Very satisfactory experience.
Michael, Hertfordshire Posted on 13/09/2016 , work completed 13/09/2016
Excellent job - highly recommended
Customer Service
Quality
Value
Phil provided a fantastic service from start to finish. We are very pleased with the quality of his work and found him to be polite and helpful throughout. We would not hesitate to recommend him in the future.
Richard, Hertfordshire Posted on 16/04/2016 , work completed 16/04/2016
100% Happy
Customer Service
Quality
Value
I was recommended to TV-SAS by a friend and would recommend them further to other people. The work they carried out was on time and to budget and I would not hesitate to use them again if needed.
Which? Trusted Traders Consumer Posted on 14/04/2016 , work completed 14/04/2016
Completely satisfied
Customer Service
Quality
Value
Prompt, polite and professional. I thought that I needed a new TV Aerial but after inspection the engineer advised that I only needed a new support bracket. Only necessary work was done and I highly recommend this company.
Marie, Essex Posted on 03/03/2016 , work completed 03/03/2016
Excellent service.
Customer Service
Quality
Value
Everything, from my initial phone call to completion of the work was dealt with in a friendly, professional and efficient manner.
Trish, Hertfordshire Posted on 25/01/2016 , work completed 25/01/2016
My Review
Customer Service
Quality
Value
From first contact to finish of work everything was done most efficiently.
B A, Essex Posted on 21/11/2015 , work completed 21/11/2015
Thoroughly professional service
Customer Service
Quality
Value
Courteous and professional manner, ran a full diagnostic check of TV and aerial system. Identified and rectified a long standing fault, excellent service.
Kevan, Hertfordshire Posted on 27/10/2015 , work completed 27/10/2015
Excellent service
Customer Service
Quality
Value
Phil installed an aerial, extra aerial socket, distribution amp & mounted a wall TV. This was done at a few days notice. I was delighted with the work and the price matched the telephone estimate exactly. Highly recommended!
Peter, Hertfordshire Posted on 19/10/2015 , work completed 19/10/2015
helpful
Customer Service
Quality
Value
When I phoned for advice, he was very helpful and even gave me details of where I could buy a piece of equipment cheaper than buying from him. He was pleasant, clean and at the end of the day I have TV picture than I have ever had at this house
Elizabeth, Hertfordshire Posted on 07/10/2015 , work completed 07/10/2015
Friendly and professional.
Customer Service
Quality
Value
Arrived on time and talked through installation options and costs. Took great care to minimise disruption and ensured cable runs were tidy and out of sight. Checked signal thoroughly and made sure I was happy before he left. Will recommend.
David, Hertfordshire Posted on 30/09/2015 , work completed 30/09/2015
Excellent service
Customer Service
Quality
Value
The service I received from Phil the engineer was excellent, in fact I can honestly say I wish all tradesmen were as efficient and polite as he was. I will certainly recommend TV-SAS in future.
Elizabeth, Hertfordshire Posted on 18/09/2015 , work completed 18/09/2015